user
Crows Plumbing Service
1003 S Industrial Blvd STE D, Round Rock, TX 78681, United States
Appearance

Comments
Ch
Review №1

I hired Crows Plumbing to replace several sections of PVC pipe along with two Jandy valves for my pool plumbing. Overall, I am satisfied with the work; however I could not give 5 stars because my wishes were disregarded. Id asked for significant sections of pipe be plumbed above and below the valves in a manner that would facilitate enough room for an added coupler in the event of future PVC pipe repairs. Gus, the young man they sent out did an amazing job with gluing the pieces together (no leaks!) But he did not respect my expressed wishes to have the third valve (from the right) line up with the others. The far left valve was always higher than the others, but Id asked him to re-center it between the elbow and the T so as to have a have a decent length of pipe above and below the Jandy valve. Should future sections of pipe need to be replaced in that area, I will be forced to buy a new valve as well because he left me no room above the valve to add a coupler. Although I clearly communicated this to him, he went ahead and installed them in a manner that was quickest/easiest to accomplish. My plumbing is functional but aesthetically displeasing to me. Further, I am not confident that he actually vacuumed out the pipes to clear any debris before closing up the system. Two of my return jets are now completely clogged! Im thankful he got my system up and running again, but I did not receive the full value Id expected considering the large price I paid for this service.

Ma
Review №2

I engaged with Crow Plumbing several weeks ago. They came out within a few days to provide an offer for a new tankless water heater in the attic. On Monday morning. I called them to give them order, they already confirmed for the next day! Tuesday morning I got a text messages that two technicians are on the way.Gus and Josh showed up well prepared and got the old water heater disassembled and the new tank less unit installed. They seriously worked hard in the attic during the hottest time of the day. They got everything to work and cleaned up everything as well. Two very helpful and polite fellows.If you need help with plumbing, go to Crows. I can highly recommend them!

Ma
Review №3

Gus and Josh were very professional, respectful, and made sure the job was done properly. Karen in the office made it easy to work with special time requirements (had to shut off water after 6pm for commercial building). Will definitely use in the future for plumbing needs!

Ca
Review №4

Our service technician Gus was awesome. He was here bright and early, ready to get to work. He installed our conversion kit from propane to natural gas and made sure to explain the work that he had done. I will definitely request their services should I have future work in this area. Thanks for a job well done. Way to go Gus.

Ju
Review №5

Crows Plumbing provided excellent service from start to finish. My calls were always answered by a real-live person who was courteous and followed up on my requests. Gus replaced the cartridge in a shower faucet and now the hot water flows freely. He also replaced all the plastic valves in the water supply lines in my house with 1/4 turn brass fittings. Pricing was very competitive. Gus and his assistant worked efficiently, quietly, and cleanly. They thoroughly checked for leaks and verified that everything was in working order. Awesome experience. Crows Plumbing has definitely earned my repeat business.

Ch
Review №6

I was having some issues with my water softener and the company that original installed the unit was not helpful in getting the issues resolved, so I decided to look elsewhere for the repairs. After calling a few places around town I discovered that the softener that I have is not a unit most places work on. After being told this by a few companies I started searching for other highly rated companies in my area.That is when I came across Crow’s Plumbing and their great reviews. I put in a service request with them and within hours I was contacted and got an appointment set up for the very next day. With that day being a Friday I was already impressed and felt that Crow’s really wanted to get my issues resolved. Come Friday Brock and Tory showed up to the house to take a look at the unit for me. They took a look at the unit and advised that they were going to do some research into the unit as they were not very familiar with it. After speaking about it they came to me with several different options from repairing it to altogether replacing the unit.After going over these options with them, I decided to give repairs a shot but was leaning in the direction of and willing to spend the several thousands of dollars to replace the unit. I also made that clear to Tory and Brock by asking about the replacement options and out right telling them I would be willing to replace it. At that point I feel a lesser company would have abandoned their efforts to repair the unit knowing the customer was willing to spend the money for the replacement. THAT WAS NOT THE CASE WITH CROWS!!! Tory and Brock did their research over the weekend and returned on Monday.Monday they quickly advised that they believed I was missing a needed part for the brine line and set out to find said part. It was discovered that the part needed was specific to the softener and could only be purchased through the unhelpful original installer. Tory reached out to the company and within a couple of days was able to get the part needed for the repair. Today Tory and Jonathan returned to my house, as Brock was out sick, and got the unit repaired very quickly. They cycled the unit several times and ensured that it was working correctly before leaving. Tory even provided me with his personal cell number if I need help with the unit after hours.I can not said enough good things about Crow’s. I felt they truly cared about getting my unit up and running. They customer service is unmatched and they went out of their way to repair an unfamiliar unit when they could have easily just called it quits and sold me a new unit.Thank you very much Tory, Brock and Jonathan, you were all great to work with. I will be recommending Crow’s Plumbing to everyone I know and will be using them exclusively for my future plumbing needs.

Sh
Review №7

Confirmation of appt., update of arrival by tech which was helpful for planning.Tech explained work that needed to be done and estimated charge. He let me follow him to turn off the water so I would know how to do it and was patient with my pesky questions.Josh did his work efficiently and well within a reasonable time. Thanks!!!

Al
Review №8

Gus and Tim were both great. Friendly, professional, and worked in a timely manner. They answered my questions and followed up to come out the pressure values on my sinks!

Ki
Review №9

Gus D. serviced my hot water heater. Gus was very courteous, professional and had a wealth of knowledge on all things plumbing. He fully explained the process and answered all my questions. If/when I have other plumbing issues, I will definitely request Gus. Great job!The company - Great customer service (Heather and David). All safety precautions were in place from the picture of the tech coming to your home to wearing mask & booties when entering the home. Well done!

An
Review №10

Luke was on time and very courtesy and professional. He addressed all the items on my list and took the time to explain everything to me. It is very hard to find quality reliable workers today and Luke and Crows Plumbing is now on my fast dial contact list for future projects. I highly recommend Crows plumbing and I will request Luke the next time I need service.

An
Review №11

I have never heard of or used this company before. I was in a hurry to locate someone as my rental property had a busted water heater. From the moment I called, to the final completion, everything went smooth. They were quick to set me up with someone the same day to come look at it and assess the issue. Brock came out promptly and explained what was going on along with next steps. I made the decision to get a new one. He was/is very friendly and willing to go above and beyond to be sure we all understood the process. He was also willing to come out if needed after hours to get us all set up. Although it turned out that we didnt need that, it was very nice of him to be there for us. He came back out today and sent me pictures along the way. He called when it was completed and made sure the tenant knew how to work the new system. I would HIGHLY recommend this company. On a side note, I really like the fact that you get a text sent to you with a picture of the technician that is coming to do the work! That is a great feature everyone should have.

St
Review №12

Quick and professional communication. Tech arrived promptly at scheduled time and updates were sent through the day via text keeping me aware of potential changes. Tech was thorough in checking water pressure and water heater before beginning and explained options clearly. Service was completed quickly and professionally. Only complaint is that the price was a bit high for as simple as the repair was. (remove and replace a bad outdoor spigot.)

Wi
Review №13

This company responded to my leaking kitchen sink with a sense of urgency. After being stood up the day before by a big plumbing company. The service rep named Brock called and arrived in a timely manner. He was very personable and professional the whole time. Brock explained clearly along with a photo that he had taken of the leak. He gave me several options with prices to complete the job. I was very pleased with Crows Plumbing.Gus came and completed the second part of the job with included securing new sink, replacing and connecting pipes below sink, and installing a new garbage disposal. Gus was very professional the whole time with an excellent rapport. He communicated very well what he needed to do to complete one of the tasks. Im very pleased with both service technicians at Crows Plumbing.

jo
Review №14

Your service was PERFECT! Josh Karr texted me early this morning that he would be heading my way. He called shortly after and gave me his ETA. Josh got right down to business and finished the job very efficiently.Josh was pleasant and continued working while we talked. Crows Plumbing Service is obviously a very well organized business with proper equipment and quality employees. I will highly recommend Crows Plumbing Service to my friends. Thanks for a job well done.John Marnach

La
Review №15

Great plumber was on time and got everything done as quickly as possible.No more leaks and the quality trims look beautiful.

Ca
Review №16

Efficient and courteous. This is the second time weve had them come out (for different issues) and they were excellent each time.

Es
Review №17

My experience was great. Matt was very coordial and explained things in simple terms. I was very pleased with the level of cricial thinking and knowledge that he has. I described my concernes and he provided a different way of seeing things. He took care of my AC drain issue. I would recommend him and his company and hope to keep using their services again.

Pa
Review №18

Tim was courteous, knowledgeable, kind, timely and professional. He was willing to look at other plumbing needs, although I really didnt have any. He gave great advice on upkeep of disposal. He unclothed it minutes. I give him a 5.I scored overall a 4 because I thought the price was too high, for what was needed. There was a fixed price that didnt go with the actual need.Im a Senior Citizen and was not comfortable or knowledgeable on how to unclog my garbage disposal.I will call on Tim again, if / when needed.Other than price, I rate a 5!

Ru
Review №19

Wow, we got outstanding service from Gus Drabik and the team @Crows Plumbing. We had a serious problem with high water pressure which damaged our water softener and consequently we had little water pressure throughout our house. Gus came out and diagnosed the problem and we discussed replacing the water softener. He returned the next day and installed a water pressure relief valve and a brand new water softener. I was very busy on web meetings and was unable to review the repairs when he finished late in the day. He came out the next day and reviewed the repairs, installation and care of the new water softener in great detail. I really appreciate the attention to detail and exceptional customer service by Gus and the team at Crows Plumbing. I highly recommend their service.

Sa
Review №20

The 2 plumbers that repaired our toilet were very nice and went to great lengths to not have to replace the toilet. I appreciate their professionalism and quick response. Really good guys and service. You have just gained a new customer because of them. And Karen, the first contact for this service, is the best to communicate with and provide quick service.Thank you.Sandra Robinson

Ri
Review №21

This company is very professional and keeps you informed every step of the way. If they error (which can happen) they fully warranty the work and get it fixed immediately.I am VERY pleased with the work that they did and will use them for all my future plumbing needs. I wont look anywhere else.

Ca
Review №22

Quick and expert service by team to repair HVAC pipes! Thank-you for a job well done!

Tu
Review №23

Dont hesitate to use Crows. They are some of the most professional and transparent plumbers Ive ever worked with. Unfortunately, Ive had to call them 3 different times this year for various fixes / leaks, and theyve taken care of me every time. Luke especially has made us feel extremely comfortable with some extremely complex repairs we needed. The best part is Luke thoroughly explained what was happening while we diagnosed the situation, and laid out the prices of each step of the repair before we attempted them to make sure we were comfortable with that. Luke has always done a great job with us and Crows is our go to plumbing team.

Me
Review №24

We have had Jonathan from Crows out so many times hes on a first name basis with our dogs and we have him on speed dial. Let me be clear, his work is thorough and top notch. Weve never had to have him back out for problems with any of his work - we just bought a house with cursed plumbing and have had to have every issue you can think of fixed since buying the place. Im so glad we found a reliable, skilled, respectful, timely, and friendly plumber. Our bank account and I just wish we hadnt needed them so often! Highly recommend Crows, and especially Jonathan. Thanks for all the help, guys!

Ge
Review №25

Crows Plumbing was on it from the jump! Responsive and got the appointment scheduled fast. Brock came out and inspected my problem, clearly explained several options to fix, and then got to work. Communication was great along the way to keep me filled in on how it was coming and I’m set now. Thanks Brock and team!

Kr
Review №26

Just had the plumber, Jonathan, from Crows Plumbing Service leave the house. My wife and I were nervous about the bill, but Jonathan came in, looked at the kitchen facet, took a piece off and said; Done! He then proceeded to tell me what to do if any of the other sinks have the same issue. So what we thought was going to be a hassle was easy to deal with! We certainly will be using these people from here on out!Just to be thorough, if your home isnt flooding, you wont be their first person of the day, and thats fine. They do, however, give you constant updates. I got in touch with someone over the phone on Monday, they said they would be here on Wednesday. All through the day I was given updates and an opportunity to have the fee waived if I would reschedule another day, which I did. Now today, they showed up here around 9:30 am, and gone by 9:35 am (it really was something simple, thankfully). So they do respect your time, too.So, again, thank you, Jonathan and Crows Plumbing Service!

Mi
Review №27

Tim showed up as planned. He explained the possible cause and fixes carefully while diagnosing the issue. After the cause was identified, Tim presented us with a couple of options to fix it. When doing the fix, Tim did a very thorough job, and tested to make sure the issue was fixed, followed up by a careful cleanup after the job is done. Now, my kitchen sink works as expected. Thank you, Tim, for a job well done!

Ro
Review №28

Jonathan with Crow’s plumbing recently did some repair work for us on our broken water supply line going to our house. He was exceptionally friendly, knowledgeable and professional. He was able to diagnose the problem promptly and effected repairs quickly. He and Josh did a great job and I would highly recommend Crow’s plumbing to anyone.

Am
Review №29

Josh was great! He explained everything he was doing and was an excellent communicator. He was very thorough and was sensitive to our unique home situation. Would recommend highly to family and friends!

Ma
Review №30

Tim was very professional and prompt. He gave us a few options after diagnosing the issue and explained the differences for them. Fortunately the very first option did the trick and everything was back working.Before leaving he also made sure to answer any other questions or queries we had about any other issues in the house.Will definitely be calling on Crows for any future needs.

Li
Review №31

We love Crow’s plumbing! They have the best customer service and do a great job!

Ba
Review №32

Tim Terpstra was a great hire and provided excellent service. He put me at ease for the repairs that I needed to have done. He explained both the process and pricing to put the power in back in my hands and he taught me some basic plumbing along the way. Will absolutely call him and folks at Crow’s for my next plumbing job.

Na
Review №33

Tim T. was our service person. He provided range of pricing options available from Crows services giving the customer budget choices. Crow texts the customer with a photo of their service personnel so you are aware of who is coming to perform the work. Tim is a great customer representative for Crow and replaced the disposal in a timely manner. I was not aware of Crow before and due to this positive service, I will use again in the near future.

Ha
Review №34

Tim came out an did an amazing job! He presented solutions to me, and wasnt pushy at all. After selecting a solution, he did the work, and even cleaned everything with bleach. He did all of this with a smile on his face! I highly recommend asking for Tim if you need work done!!

Ni
Review №35

I had a leak spring on an outside faucet and needed help. Crow couldn’t make it out for the full repair that day, but sent Jackie out to help me turn off the shutoff valve (I didn’t have a valve key). The next morning Josh arrived promptly and explained to me what had happened and provided me with 3 options for my service. Once I selected the option that best suited me, he got to work and was wonderful with communicating what was happening. I couldn’t be any happier with the service! Thanks Josh, Jackie and Karen!

Je
Review №36

I wanted to take a few minutes, and comment how great Jonathan was during a service call at our home. He has come here a couple of times, and I cannot overstate how honest, efficient and personable he has been when servicing our home. He helped me understand what the problem(s) were, why they occurred, how to mitigate them, and professionally fixing them for us. I will continue to use and recommend Crows Plumbing strictly because of Jonathan.

Pe
Review №37

First off Karen did a great job at the initial point of contact and was able to get a colleague out to my residence one day early. And then Josh quickly identified the issue and broke down it down in terms I could understand. He quickly fixed the issue and followed up with additional service. I only use Crow’s Plumbing because they are damn good at what they do! Providing great service!

ga
Review №38

I have no complaints, except maybe the cost, but who doesn’t complain about that. They responded quickly and replaced the water heater in a few hours. Zack is a serviceman worth keeping. Courteous, knowledgeable, efficient and did a great job. Even explained a few things about the water heater I never would have known on my own.

am
Review №39

We were unable to use our sink or washer, and we called many places. We called Crows and the receptionist added us on the schedule for services THE SAME DAY. Tim was amazing he came in he knew exactly what was going on , he gave us all of our options so we started with the less expensive option to see if that would help. It looked like it did BUT we had to call back! Tim showed up back at our place in less than 10 mins. He got the problem fixed and went over and beyond. If u could give him 10 stars I would!!!

Ba
Review №40

Garrett did a fantastic job installing the Water Heater. It was not a small undertaking to install a 75 gallon Waterheater in a small enclosed space. Garrett was patient, professional, did not rush in completing the job. I wold highly recommend Garrett and CROWS PLUMBING for their plumbing projects

Ch
Review №41

Everyone at this company is super friendly and helpful. My technician was very nice and professional. He did a thorough job in a timely manner. I will use this service again.

Bo
Review №42

I needed a kitchen drain unclogged. They originally scheduled for next day but made a note of my urgency and were able to schedule Tim to come within a couple of hours of my initial call. They let me know when Tim was on his way, Tim called a few minutes before arriving and was very professional during the appointment He explained various options and costs for the job, did the job within a half hour and all looks good, He left a bottle of Total-C liquid drain treatment and explained how to use it. Highly satisfactory service from call to job completion. Thank you.

Ir
Review №43

Had an emergency in the house because of multiple blockages! Businesses I contacted had a long waiting list...l finally located Crow’s and Karen was most helpful telling me that she maybe able to squeeze me in that day or latest the next day! And she did get me in the day I called! Josh came in with his helper and he was fast and efficient! In less an hour or so all the clogs were gone and everything is working smoothly again! I’m so thankful for their professionalism and helpfulness! Good business that I’ll definitely refer to friends! Thank you.

La
Review №44

Awesome company! From our first contact on the phone and when techs (Josh and Josh) responded to look at the connections from the water main, this company put our needs first. They were truly interested in solving our plumbing issue. They just became our preferred plumbing company. Give them a call and see why they are the best.

St
Review №45

Paul did a great job. He was nice, thorough, explained the options to me, and made me feel like the problem that caused the system to alarm was fixed and safe. He asked if we needed anything else while they were here. I would definitely call this company again.

Gi
Review №46

Brock has a great attitude and even though he was caught off guard with some issues he wasnt familiar with, he continued to be friendly, honest, helpful and professional. I really appreciated that. He is the kind of employee I would want working for me. Also, every time I spoke with someone on the phone they were also very friendly and helpful. It gave me some peace of mind. Thank you Brock and the others at Crows Plumbing Service!

Go
Review №47

Great experience! Water pipe compromised, caused damage to my home, not an easy thing to deal with. The team of plumbers were soooo nice and understanding; they listened to my concerns; they were careful and kind with my dog; informed me of the process and took time to explain the repairs. The work performed was done with care and I am confident in the job. Highest praise for professionalism, responsiveness, quality and respectfulness. Thank You!

Ti
Review №48

Great service. Matt came out the same day and got our new smart thermostat installed pretty quickly.

Je
Review №49

Very nice and polite. very careful of our home. left home in as good shape as they found it (-) clog. Ive used them before and Ill use them again (although i secretly hope I dont need them again). Josh and his apprentice are personable and duty bound. Good folks!

ai
Review №50

Johnathan was extremely helpful, knowledgeable,experienced and just an all around great guy! Im so happy i finally found a plumber i can trust and I now have a permanent plumber on speed dial. I will be recommending him to everyone I know Whether they have current plumbing problems or will need somebody for when they do.He really made my day and I cant say enough about him!

Mo
Review №51

Matthew, and Conner, performed a service on our HVAC system.They could not have been more professional! Matthew providing great service; fully explaining his findings and work done.

Sc
Review №52

Luke from the Crows team showed up on time, diagnosed and fixed the problem immediately. All the necessary repair parts were already on his truck. The service was quick and the job was done right. Luke made sure I understood the costs up front and reviewed with me the work that was done. I would highly recommend this company.

Ma
Review №53

We LOVE Crows plumbing!!! I have been a reale state Broker for over 20 years in Austin area and this plumbing combing is Exceptional!! The response time snd Value/ Quality of their work can not be beat!! We have used them for many jobs and have been 100% satisfied !!! Jack Crow and his staff are AMAZING!! I would strongly recommend them for any of your plumbing needs!! Mary Fields- Austin TX

Ja
Review №54

I am a new client with Crows Plumbing. Karen was my first point of contact with Crows Plumbing. She was very friendly and set up an appointment for the next day to service my hot water heater. Luke was my technician. He arrived on time, assessed the hot water heater problem, and provided me with options: repair or replace. The unit was 20 years old so I opted to replace. He was able to get a new unit out right away. Total time from start to finish was about 3 hours. Thanks for the excellent work.

Al
Review №55

Luke was absolutely amazing! The company’s is super communicative and always on time. They were able to fix all the issues we had from an inspection on our home and even problem some other issues we were having. They always do a great job and are super professional.

Ra
Review №56

The team with Crows Plumbing Service are very responsive, timely with very fair pricing. They followup before and after service. Would highly recommend them. Thank you Matthew Butcher for your services.

Ju
Review №57

I had my water heater replaced by Paul he is very professional young man he did a great job he deserves a five star for his work for taking charge and making good decisions.I want to acknowledge other members of this wonderful company each one was very sweet very professional come with solutions to different issuesI want to thank David , Cory ,Garrett and KarenI can say only wonderful things about this team work all deserve five star service I hope the owner reads this he has A plus employeesThank you so much for taking care of me they went above and behind my expectationsJudy

Ci
Review №58

I really appreciate the responsiveness, attentiveness and professionalism from my initial call all the way through to Jonathan’s service visits. Jonathan went above and beyond to identify a tricky leak situation and address it immediately, in addition to coordinating efforts with other service teams for water cleanup and repairs. I’m grateful to have found this company to service our home for any future plumbing needs.

sp
Review №59

A call out to Garrett for bragging on his employer, which prompted me to call. Matthew efficiently fixed my problem and was helpful, explaining how it happens, etc. Scheduling was easy and I am thrilled overall! Highly recommend Crows Plumbing Service!

Ka
Review №60

I’ve used many contractors over the years and Crow’s Plumbing was by far the best experience I’ve ever had. They were prompt in arrival, thorough and professional. I’d used them again for any plumbing needs and recommend them to anyone. Well done!

Sa
Review №61

I had a great experience with Crows Plumbing!They answered and got me scheduled immediately with a text follow up. They called me back to expedite my appointment when an earlier time became available and my technician, Luke, was here in 15 minutes.Luke was a great guy, and did a great job. He sourced my water heater in 20 minutes and had a new one installed in a few hours.On top of that, Crows will actually charge a reasonable price at about 25% less than the competition right now.It’s great to see a company not take advantage of people after a natural disaster. I would highly recommend Crows and Luke!

De
Review №62

Very courteous and helpful in explaining issue with gas smell coming from oven. Everything was resolved quickly after spending too much money on appliance repairs that were not even needed.

Li
Review №63

Great customer service! Quick scheduling and project was completed exceeding expectations. Professional and courteous. Highly recommend!

Mi
Review №64

Kudos to Crows Plumbing. I used them to replace a water heater that was, alas, on its last legs, and then also to install a gas line to a new back-up generator. Everything was done quickly and well. Special thanks to Luke Englund, who was here promptly and was unfailing polite even as I asked very stupid questions. Definitely would recommend.

Br
Review №65

Gus and his team are AWESOME! Great service, solid explanation of services and professional!Before you try Radiant, you might want to give Gus a call!

Jo
Review №66

Crows plumbers got my natural gas grill hooked up to the gas line. Josh was professional, knowledgeable, and courteous. A proper gas line fitting was needed and promptly went to get one from the business office and returned quickly to finish the job. Highly recommend Crows for gas plumbing needs.

Al
Review №67

Crows Plumbing is the best. We went through several plumbers trying to solve a mystery issue -- Crows were the only ones who could diagnose it correctly. Their techs are always prompt, friendly, & take the time to really explain all the options. They were even super conscientious about our toddlers nap time! Cant recommend them highly enough :)

Je
Review №68

We had a water supply line to an outside spigot break during a hard freeze. The break was inside a wall very close to the foundation in a difficult place to reach. We called Local Plumbing Service the next morning, and they said they could arrive at our house between 12-12:30. Jack and Paul arrived at 12, immediately diagnosed the issue and proposed their plan, including an estimated cost. We agreed, and they went to work. The job required removal of some siding and minor modification of some framework to access the affected area. Their work was fast, effective, and of high quality. They were friendly, courteous, professional, and thorough in all regards. The job was completed within two hours, including a good job of temporarily replacing the siding that was removed (permanent replacement is a job for another team). The cost was within their estimate and very fair. We are very pleased with the results, and we highly recommend their plumbing services. If we need plumbing services again, they will be the team we call. A big Thank You to Local Plumbing Service!

Ja
Review №69

I found this plumbing service based on their 5 star rating and they live up to their rating. They responded promptly, scheduled a free estimate and provided a quote that was closely matched with other providers. When I accepted the quote Luke came over the very next day and installed it. He did a great job. It was the easiest transaction Ive ever had with a plumbing service company. I definitely recommend and will be using them for future projects.

Ro
Review №70

Professional service at a competitive price. Zach and Garrett did such a good job that the city inspector said it was obvious that someone had done excellent work.

Br
Review №71

Guys was outstanding!! He single handedly helped us make our decision to go with Crows.He was honest and gave total reassurance of the job to be done.He was back out the same day and completely handled the job professionally and capably!I love the new hot water heater (Rheem and excellent quality). The installation of it is dare I say a work of art!Thanks Gus and the Crows team! Youre awesome!

Xi
Review №72

Our bathroom sink was badly clogged and caused water overflow. Crows Plumbing was very responsive when I called. Technician Tim T was very professional and solved our issue quickly. Highly recommend!

Do
Review №73

We enjoyed meeting Matt, and appreciated his professionalism. He communicated well with us, and based on our experience, we will sign up for annual maintenance. We will gladly recommend Crow’s to others, and plan to use them if and when we require plumbing services as well. Thank you, Matt.

ch
Review №74

Gus and teammate were awesome. They even cleaned up the water heater closet before installing the new one. They did a fantastic job. I will definitely ask for these guys on my next job.Thanks Crows!!

Vi
Review №75

Matt is fantastic!!!! He is very professional and makes sound decisions that benefit you and your home needs. Will always give them my business. A++

mi
Review №76

My experience was totally positive. Both the admin and the technical representatives that I interacted with, Karen and then Luke Englund, were highly professional, courteous and customer friendly. I appreciated the fact that no one tried to up-sell me at any time. The focus was on resolving the problem not, it seemed, maximizing billings. Follow up was timely and as promised. Service was prompt and per the committed schedule..

Ly
Review №77

Gus arrived on time, was friendly and professional as he repaired plumbing and replaced kitchen faucet. He also discovered problem with hot water heater vent related to new roof replacement. He made several helpful suggestions

Ja
Review №78

I called several plumbers and they were either rude and did not want to be bothered or said it would be weeks to help us and we had no water due to a leak! when I called Crow they were so nice and let me know they would try and help. Josh came out fixed the problem and were so nice and professional!!! I highly recommend to call them for plumber needs!!!!

Ro
Review №79

Our experience with Crows Plumbing was just amazing! We had a major pipe leak caused by the recent freeze inside our home. Luke Englund came to our rescue. Luke was pleasant, professional and precise. Luke found a very hard to find pipe that busted, traced it back to a point that it could be repaired and repaired it. Crows Plumbing will be our first and only call for our plumbing needs. I would also like to mention that Karen was a delight to deal with. She scheduled our appointment and called to make sure we where happy after the work was performed. Class act from start to finish.

Jo
Review №80

Josh the plumber was professional and offered alternatives (repair or replace) for me to choose from. He listened to my description of the problem and my concerns. He got past a few difficult hurdles to get the repairs done properly. Its the next day now and no faucet leaks this morning. The only issue was the interaction between Crows plumbing and Angis List - Crows contacted me because I first contacted Angis List, but there were issues with the Angi discount because Angis emails to me didnt explicitly say the discounts were for Crows plumbing and I didnt book the repair through Angi. And that was because Angis booking emails did not actually state WHO Id be booking the repair with. So thats really an issue between Crows and Angis management. The repairs were pricey, and any discount would have been good to have.

Be
Review №81

Amazing service! Brock was professional and efficient!!! Such a nice guy. Our service was scheduled and completed in a timely manner.

TJ
Review №82

Josh did an excellent job of removing our old failing kitchen faucet and installing a new one that we had purchased earlier. The space below our sink was limited and he found ways of getting the job done well. We will definitely recommend Crows Plumbing Service and Josh to our friends when they need a plumber.

Re
Review №83

Paul did an amazing job. Worked with us on some issues turning off water, was always polite, and professional. He kept me informed throughout the process.

Am
Review №84

Great communication each step of the way. My issue was low priority so we had to reschedule once, but Crow’s then made our project the top priority and got it fixed on the first shot. Jonathan was very friendly and professional, gave us options for repair, and was all around great to work with!

To
Review №85

Great guys, they were very personable and professional. Respectful of our home and what we had going on at the time with another vendor setting up a Audio Video system. They were patient with us and they are people that you want to hire for any future project. They do great work and they are honest with their assessment.

Ra
Review №86

Crows was able to schedule me for the same afternoon after I had found a couple other plumbers were 2 to 3 days out.Tim was quick and professional, but also engaged in knowledgeable conversation when I asked questions and for advice.Thanks Tim!

Me
Review №87

Crows Plumbing I highly recommend from the call to the service completion everyone was very responsive and communicated well through the process. When I arrived at the rental property Jonathan had already assessed the problem and went for parts. He returned quickly and showed me what the issue was and how he was going to resolve it. A new problem arose after the 1st problem was resolved but he showed me how he could save me money and repair both for less. Jonathan was very efficient, pleasant and informational during the whole process. I highly recommend Crows Plumbing for all your plumbing needs. We will be using them again whenever we need Plumbing services.

Ka
Review №88

Very polite, professional, and helpful guys! They helped us fix an odd issue and were able to complete it the same day. Would definitely use them again and recommend to friends and family.

Mi
Review №89

Luke was timely, professional and thorough. I appreciated how quickly my plumbing issues were resolved.

Tr
Review №90

We went without water for 4 days as we had to shut it off after noticing water pooling in the front yard. The moment I called Crows, the office was polite and accommodating in trying to get us scheduled asap the next day, but were upfront of the possibility in not being able to make it, due to other projects. I was fully expecting we would be without water for the weekend, and assumed someone was going to come out to only assess the situation.Luke arrived early in the morning on the day scheduled and was very open about what he would be doing, what I would be billed for, and possible scenarios depending on what he found after digging. Overall the price was far less than what the company who came before quoted me for. Luke repaired our main water line on his own within a few hours. I also inquired about future plumbing projects, and Luke was very helpful in letting me know what would be involved and potential costs.Luke was very competent during this project, and I highly recommend Crows Plumbing Service.

Gr
Review №91

Luke came out and replaced old style gas line shut off valve fitting with new up to code and compatible fitting for new gas dryer install. Everything seems to work great. Thank you.

Th
Review №92

You get what you pay for... I reached out to Crowes for a dual water heater replacement, and the whole process - email request to onsite estimate to job completion - was done in a week. Lukes team were pros, showed up when they said they would, were done when they said they would be, didnt leave any mess, and my wife is a happy camper. I couldve spent a little less on Home Depot, but I used them on another project and the hours of back and forth you can spend trying to resolve unnecessary issues is just not worth it.

Pe
Review №93

This company is professional, honest, and on time. Each of the eight personnel I had contact with, either in person or on the phone, was cordial and clearly stated what was needed for the work to be accomplished. Items discussed: Time frames, issues that may be encountered on site, price ranges, personnel requirements, and since this visit was due to weather; how that weather would effect each aspect.The people at Crows Plumbing call and text prior to arrival. Invoices and any other documentation can be (and was) sent via email.Upon arrival, the Plumbers look, act and speak with professionalism. They clean up messes as they work and ensure the area they are working in is cleaned up prior to exiting the site.If a return visit is necessary to complete the job, the particulars of what is still unfinished and when this will be accomplished are discussed and agreed upon prior to the Plumbers leaving.Billing can be done a couple ways, electronically was the route I utilized. Easy as a signature on mobile device. Done.Thanks to all involved in this repair/replacement.

Do
Review №94

Was able to come a day ahead of scheduling. The plumber, Paul, was professional, explaining all the changes needed, provided multiple choices for replacement, and ‘got ‘er done’ efficiently, all within a short few hours. Good job, Paul and his assistant!

Te
Review №95

Paul was awesome! Very nice, professional and good at his job. We’ve had continuous plumbing problems that other people have not been able to fix properly. He got to the root of the problem and took care of everything on the same day! Paul even found a plumbing issue that we didn’t know about, that will end up saving us a lot of money and headache now that we know about it. Thank you!!!

Jo
Review №96

Gus is a very personable young man. He completed the job in a timely manner and we love our new bathroom and kitchen fixtures!

Sr
Review №97

Luke was really very very knowledgeable. Waiting for 2 weeks in this situation was worth it and very happy with Lukes knowledge and his work ethic. He was clear with all explanations and options. We need to order parts to get our water heater fixed and we will be asking him to come and fix it. Very detailed and helpful.Update 03/26/2021Luke was on time with his colleague and installed the water heaters . Took time to explain us about the water heaters and installed water filters too. Very happy with the service and can’t ask more . Luke is very knowledgeable and answered all our concerns and questions. I would definitely recommend them for plumbing services. The don’t charge for unnecessary stuff and give us genuine suggestions and recommendations.

Ke
Review №98

I had a friend with a major water leak outside. I recommended Mustang Plumbing. She called they gave her the run around never followed up. They gave her the impression that they didnt want to do the job!! She used Crows Plumbing the leak was fixed less then 24 hours and it only cost $850. She thought it would run upwards to $3000. And lastly there customer service was AWESOME!!!!!!

Je
Review №99

Had great service with Luke to help find and repair a leak that was causing water to pool in our yard. He got the pipe switched out in a jiffy and was happy to explain all the questions I had.

St
Review №100

Josh was professional, on time and efficient. Josh explained what was to be doneand kept us informed. He brought the water heater installation up to code.

Information
96 Photos
100 Comments
4.8 Rating
  • Address:1003 S Industrial Blvd STE D, Round Rock, TX 78681, United States
  • Site:https://www.crowsplumbingservice.com/
  • Phone:+1 512-643-7979
Categories
  • Plumber
  • Appliance repair service
  • Drainage service
  • Water purification company
  • Water softening equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Closed
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Similar organizations