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Midgard Self Storage
1240 Alpharetta St, Roswell, GA 30075, United States
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Ty
Review №1

Started off pretty rocky because my pin did not work so I didn’t have the help for moving the next day! However the employee at the front desk helped me move all of my things into storage! He was very polite and didn’t mind lending a hand! Thank you guys so much! Really turned my day around!

An
Review №2

I have a large, climate controlled unit. This place gave me bugs. Clothes moths were all over my bed, clothes, and furniture. From the look of things, the entire 2nd floor is covered in them. Office attendant had a careless attitude with 0 urgency. My movers came to load up their truck and said they cant move anything covered in bugs. Now Im out a chunk of cash because of this. I pay over $250 for a bug infested, climate controlled unit.

Da
Review №3

Raised my rent three times in a year. Gave 30 day notice and had to pay for 45 because “they don’t pro-rate on the way out”. Otherwise a nice, clean location.

To
Review №4

New Self storage place that was conveniently close by to East Cobb. Needed a U Haul as we were moving our shop. They had the 20 footer we were looking for so we rented it from this Midgard location in Alpharetta.Very quick and easy process to pick up and return a U Haul. Its been awhile since renting a U Haul. The process use to be atleast 45min and I hated renting a U Haul. I was in and out in 20min or less, very happily surprised.Midgards staff was very quick and friendly. If I am ever of need of a U Haul again, I am going to Midgard. The store looks very modern and clean as well.Give them a shot at your business. Highly recommend!

Be
Review №5

Used this storage facility for 3 1/2 years. Had a great experience. Mangers Katie & Kevin do a great job. Very professional and helpful. Always felt it was safe & secure. Will highly recommend to anyone needing a storage rental space. They were also very helpful when we moved out to relocate out of state.

Be
Review №6

These team is awesome! Easy move in and very clean! Thank you for making the move easy

Ca
Review №7

Ive used this place for over several yrs. Always friendly people very clean place.

Gr
Review №8

Katie is such an asset to the Midgard Team that cannot be understated! Had an issue that I brought to her last week to get resolved with my unit, and she was attentive, diligent, and got me an answer right away! Thank you Katie, and for all those reading, this place, like any other, will have good and improvable qualities, but as far as storage in the Roswell area, go no farther than Midgard on Alph Hwy for the best customer service!

Ja
Review №9

Katie & Kevin are literally the best! I chose them based on the already great reviews and they stand true! I would recommend them to anyone!!!

ni
Review №10

I can access my storage unit 24/7 which works great for me.

AL
Review №11

Katie is the best, great customer service. Def will recommend here for your storage spot.

k
Review №12

I have been at this location for 20 years. The manager and the assistance manager are professional. They say what they mean and mean what they say. Good honest people.

ca
Review №13

Katie at the Roswell location was a great help to us on our moving day.She jumped in and solved a last minute problem. She is knowledgeable, professional and has a super friendly disposition. A pleasure to have her help.

Co
Review №14

The other day my mother and I were researching different storage facilities to use for additional storage options. When I called I spoke with such an incredible woman named Katie. My child had been fussing in the background during the whole call and she was so patient with understanding all my broken questions and took the time to answer specifics about unit size, the climate control of the facility, and access we would have if we needed to get into a unit. She also boasted about how other employees would be helpful on location if needed. I cannot say I had anywhere near as good as an experience with the other companies I called. She made me feel so comfortable and I appreciated all the information and kindness she expressed! I definitely recommend this company for it’s excellent customer service!

Do
Review №15

Dezzi helped me rent storage for my boss. He was so nice and patient! He was able to offer me a good deal that helped me find just what was needed for cleaning out a house to get it ready to sell. Dezzi is very kind and personable and Midgard is a beautiful clean facility!

Am
Review №16

Katie is always very helpful with all my needs and answers any questions I have. She always has a smile and positive attitude! All makings for a great experience!

Та
Review №17

Incredibly unpleasant experience. Will not recommend anyone to rent or buy anything here. Rude personal, very slow in service and incompetent. Wasted my time. The female associate is the worst. If I could give them 0 stars, I would. 1 out of 10 stars. Honestly, dont do business with them

Br
Review №18

Very personable and professional 10/10

Ch
Review №19

Disappointing. The new employees are irresponsible and rude.

sa
Review №20

Extremely helpful and smooth experience.

Me
Review №21

Katie, the manager, was a great help. I had a lot of questions, but she explained everything throughly and went above and beyond what she needed to do. Would definitely use this company again

Ma
Review №22

Both Chris and Katie were extremely helpful, polite and generous with their time on our phone calls and in person.They were extremely appreciative of all my concerns and quickly resolved anything and everything they could.I feel that the moving process would not have gone smoothly without their expert help.I dealt with all my communications and requests from 1700 miles away.It could have been difficult but they made it work.They were always there when I needed them.The storage unit was clean and secure. I had no difficulties with access at any time.I would highly recommend them to anyone who needed a secure, clean and professional storage company.Mary Beth Polking

Ki
Review №23

I would definitely recommend this storage location. Everyone was very kind and professional especially Katie!! She was super helpful and was delightful to work with!!!

Sa
Review №24

Katie is awesome always help when I need it. 100% recommend this place to everyone.

La
Review №25

Katie was awesome. Great customer service Svc.

Ju
Review №26

Dezzi was great work with when renting my u-haul for a quick furniture move. Great service!

Da
Review №27

Absolutely amazing people. Came by to pick up a furniture dolly and had a wonderful conversation about how to get things moved that I wasnt expecting. They took care of what I needed, give me some advice on the right equipment and the best way to handle it, and made sure I was able to check it back in the next day with little difficulty at all. Would recommend them for anybody needing to move things around the house or an entire residence. They were very smart and willing to go the extra mile.

Mi
Review №28

The staff is extremely friendly and polite. Units are well kept and well lit. They are actually climate controlled, which is great.

Br
Review №29

I had a really awesome experience with Dizee.He was very professional and knowledgeable with the information on Midgard Storage and he made my transaction very easy without any complications. He also handled all of my needs at once which saved me a lot of time because I didnt have to drive anywhere else looking for service. I am a very satisfied customer.

Er
Review №30

Great Store! I went there to get some boxes and was amazed how clean and organized the facility was. The manager was super friendly and helpful, and he was knowledgeable about prices and such.

Mi
Review №31

Friendly and helpful staff. Easy access and so clean. Great storage for my family.

Ol
Review №32

For a storage facility, the place seems well kept and clean. The staff are friendly and accommodating.

Ni
Review №33

Phenomenal service!!!DEZZI in particular, went above and beyond to go to another location for me to confirm my reservation and promptly got back to me with an update!!

D
Review №34

Hey everyone I am a returning customer to Space Shop Self Storage, in Alpharetta GA, this storage place is Safe and Very Secured. That’s why I am back! The very best customer service, the representatives are friendly and Very Professional at all times. The Storage areas are always clean both inside and outside. The office area very clean they also have complementary coffee and snacks plus water 😀 if you are looking for a safe secure place for Storage, I would advise you to go to this place in Alpharetta GA, Space Shop Self Storage, they are the best and your things will be safe there, most of all The Place is Very Clean it is also climate control and they do have wheelchair accessibility and disabled parking. I gave them 5/Stars because this business deserve it. Awesome!!

be
Review №35

We came to Midgard to rent a U-Haul truck. They provided excellent customer service and great prices as well. The manager is friendly and helpful. I definitely recommend them!

Tr
Review №36

Dont use this place, go to public storage or Exxtraspace.1 Management raises rates and lets you know 24 hours before. Raise can be up to 8% at one time!! unprofessional2On at least 2 nights a week, the walk thru gate is open wide, and the car automatic gate will be open past 10:00pm. Not secure but thats what we pay for.3 They randomly offer discount of 1/mo free or 2 months 50% off, but if you are a previous customrr who came in before that promo was made, you dont get the rebate. bad management.

Me
Review №37

I have had a really great experience with this company. Anytime I needed anything they have responded so fast with a solution! I currently have three storage units with them in Roswell and love the conveniency. They have a great location ! I mostly dealt with Chris at the front office. Customer service with a smile! Great guy. He helped me with my unit and even set up a rack for me! They have UHAUL trucks to rent up front . This was perfect for my situation when I moved. I didn’t want to have to drive to a uhaul and then back. I will continue to use Midguard storage and would definitely recommend them to anyone!

Ka
Review №38

Very neat and clean storage place. Very friendly staff. Always keeping their customers interest 1st!

Em
Review №39

Such an easy process. Great staff. Had the truck gassed up and ready to go out front after I called to reserve it the day before. EZ return process. Even matched a competitor’s “special” on pricing. Appreciate the convenience!

Al
Review №40

Clean well-run storage facility in heart of Roswell. Different size units that are bare. Recommended.

Da
Review №41

Needs signs as it can be very confusing to find entrance or unit. The loading/unloading area is not well lit at all so bring a flashlight if the sun isnt shining. The interior automatic lights dont always turn on either; thank goodness for cell phone flashlights.

Ma
Review №42

Poor customer service and front office staff is rude and incompetent. Can’t wait to vacate. Site is very clean but that doesn’t overcome the service and billing issues. Then they allow two large tree service trucks and trailers to block a loading door. Save your time, money and frustration and go across the street to Public Storage.

An
Review №43

Dezzy, David and Alex went above and beyond to help me out. Great experience so far. Thank you very much fellas. You guys deserve a raise.

St
Review №44

Great Place with Great People. I helped a buddy with his move and storage and he wasnt easy to handle. The staff at Mid Guard was wonderful: especially Evelyn, the manager.If they could handle my buddy, they can handle anything. Thanks to all.

Ga
Review №45

I rented a 10 x 10 storage locker just before the new owners took over. Evelyn was so helpful it was a great experience. I was concerned she might lose her job in the transition, but the new owners did the right thing and kept her on. I have had nothing but a good experience and would recommend Midgard to anyone. Ask for Evelyn and tell here Gary sent you.

Me
Review №46

Service with a sense of humor!

Li
Review №47

Midguard Roswell is great! The staff is fantastic! They are courteous and go out of their way to help. The buildings are clean and well maintained with easy access for movers. Definitely recommend them! Thanks Midguard!

Tr
Review №48

Didn’t leave key out for my truck rental. Terrible. Had to call U-Haul and they switched me to another place

SL
Review №49

Excellent customer service. I wanted to get a larger unit than I had originally reserved, Joshua recommended that I wait until the movers saw the unit and let them make the decision then. Love it, no high pressure selling...Edward did my paperwork and kept me in stitches the whole time - great personality and customer service skills!Construction is almost done and their new space looks great and I really like the visibility of the units in the new building.

Er
Review №50

Space Shop is the absolute best!!! I just moved to town and needed to put my extra stuff somewhere, and Evelyn made the entire experience SO easy and enjoyable. Thats saying something since nobody ever enjoys moving. Thanks again, Eve!! Youre the best!!

Ne
Review №51

Wonderful experience!!! Got Uhaul last minute on a busy Sat morning! Customer service was great! Chandler was a pleasure!!! I will recommend to anyone

su
Review №52

Space Shop is the absolute best!!! I just moved from California and needed to put my extra stuff somewhere, and Evelyn made the entire experience super easy and enjoyable. Thats saying something since I hate moving. Thanks again, Eve!! Youre the best!!!

Jo
Review №53

Visit was very pleasant. Evelyn was very helpful and thorough! Great to work with. Highly recommend this location for storage and or uhaul rental.

Ma
Review №54

Wonderful and attentive representatives that met and exceeded our storage needs expectations. Thank you for a great experience!

AJ
Review №55

They worked with me to meet my needs. They have been wonderful! I will make sure to tell everyone I know to store with Midgard Storage.

Ab
Review №56

Excellent place! Would recommend it to anyone. Very helpful staff and very willing to work with you and your needs/dates. They always have excellent promotions. Cookies are also good.

Na
Review №57

Dezzi was friendly, fast, helpful and professional. Excellent!

Hu
Review №58

Dezzi you were very helpful. Thank you. :)

Fa
Review №59

Went to go get a U-Haul for a home project from this place. Very clean building and very professional operation.Five stars go out to Mr. Parham for his good service. He also offered me some fresh baked cookies after my rental purchase. I would highly recommend you give places like this business and support them, they are professional, have a great business model, and provided me with what I needed to get the job done.

Ca
Review №60

Best experience with a storage unit And customer service. Evelyn was very accommodating a took care of all concerns

Mi
Review №61

Eve made the whole process so simple and streamlined for my girlfriend and I. I highly recommend this location and all of their services provided. They absolutely rock!

Mo
Review №62

These guys are awesome!! Carolyn and Joshua are extremely helpful when it comes to deciding what we need for our upcoming move. I strongly recommend this storage facility if you need a place in Roswell. Its new and very clean!

Bi
Review №63

I had an issue when I was renting a unit. I left the facility a little unsure. Within 4 hours I was contacted by upper level management and my concern and problem was addressed quickly and to my satisfaction. Great facility and location. We currently have two units and will be renting more ! Really a breath of fresh air knowing this business is represented by a great management team. They really care.

Wi
Review №64

DONT TRUST MIDGARDS GOOGLE RATING - 100% of the positive reviews are for the company they just took over. When we signed up with Space Shop (the previous owner), this place was amazing. Super friendly staff, easy to work with, flexible cancellation policy. These slime balls at Midgard decided after purchasing the facility that they would change everything that was good. TERRIBLE rates, TERRIBLE customer service (the worst Ive ever experienced at any storage facility) and the worst cancellation polity Ive ever heard of. I dont leave a lot of reviews but people really need to know what theyre getting into with these con artists.

Gr
Review №65

U-Haul rental service: Helpful and convenient. They took the trouble to help me get a truck when moving trucks were in high demand. I recommend trying them first.

Mo
Review №66

I went to Space Shop Self Storage to look at storage units. I told the reps what I wanted to store and they gave me a bunch of options. They took me to see the unit, explained the lease process and were upfront about pricing. They helped me find something to fit my needs and budget. I did not rent a unit, but had a great experience. The facility was clean and the reps working were very friendly and professional. I most definitely will be renting in the near future!

Ai
Review №67

Just moved here and was completely clueless on where to store my stuff and everything else Roswell, GA. Evelyn greeted me with a smile and was super patient through the entire process. Would def recommend this place!

Fr
Review №68

Great service!

De
Review №69

Evelyn Olivera delivered Excellent service & very speedy! Greeted with a smile & also had refreshments! Overall she went out of the way to accommodate us with moving in our business furntuire. A++++ :)

T
Review №70

Evelyn was amazing! So helpful and knowledgeable about what I needed. Will definitely recommend this storage facility.

Ka
Review №71

This place helped so much! We needed a good affordable place last minute and they exceeded our expectations!

Sc
Review №72

I was put in a very hostile meeting with Management team today. New GM, Tony, was unprofessional and terminated our lease agreement. I complained about toilets not being cleaned for over a month and our code access denied. Rates go up all the time with out our knowledge.

La
Review №73

Very clean and very Professional

Jo
Review №74

Staff is very friendly and helpful.

ri
Review №75

Great service and facility clean and easy access. Been using them for personal and company storage needs

Do
Review №76

Employees are incredibly helpful and super nice! Very clean place centrally located!

Ha
Review №77

Staff was polite and the rates were very reasonable. Absolutely recommend this place to anyone in the area with storage needs.

Ge
Review №78

Evelyn was extremely helpful and assisted us in making the right choices for packing materials.

Ro
Review №79

What a great staff, helped me find the exact solution I needed!!! 10/10 recommend this location!!!!

As
Review №80

They have great staff with great attitudes. Everyone was friendly and helpful!

Th
Review №81

Will definitely utilize in the future, Evelyn was very helpful! Thank you for getting me squared away so quickly!

To
Review №82

Really friendly and helpful staff, and the process is quick and easy

Mi
Review №83

Very impressive clean ubuy.me

He
Review №84

We have been long time customers of the Space Shop! I highly recommend them to all of my friends/family/customers!!!

Ka
Review №85

Great experience, friendly helpful staff, wonderful location.

st
Review №86

Easy to access and friendly staff

Ro
Review №87

Great Staff...Clean and Secure

Ki
Review №88

Quick, friendly and helpful service.

Ma
Review №89

Super nice and super service.

Ch
Review №90

No problems with anything

Cr
Review №91

Very clean

lu
Review №92

Gets the job done

De
Review №93

Great management !!!! Always very clean !!!!

Li
Review №94

Like it

Information
7 Photos
94 Comments
4.6 Rating
  • Address:1240 Alpharetta St, Roswell, GA 30075, United States
  • Site:https://www.midgardselfstorage.com/self-storage/ga/roswell/alpharetta-st//?utm_source=GMB&utm_medium=organic
  • Phone:+1 678-585-2460
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Cold storage facility
  • Packaging supply store
  • RV storage facility
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:12–4pm
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