Great place to work. All my coworkers and management are great people. We all work together as a team and have a good time moving freight. Its a very safe environment with good pay and excellent benefits.

The ladies working customer service in Detroit are top-notch! I had to call back more than a few times to track a truck and spoke with Karen, Penny and Rhonda and they were all polite and helpful, and did not make me feel at all like I was bothering them. Job well done ladies, thank you!

My gig.....Ship with USF Holland we will get your freight there claim free and efficiently!!

Dispatch inside.. no clue how to take care of a customer....Crew on Ramp/Dock were top notch. Thank you Scott for your help!

TODAY A CARRIER MUST NOT ONLY DELIVER UNDAMAGED FREIGHT ON TIME,BUT THEY MUST ALSO DO SO WITH SUPERIOR CUSTOMER SERVICE.FURTHERMORE I WAS TREATED BADLY WITH CUSTOMER SERVICE AND COULD NOT GET A HOLD OF A MANGER OR SUPERVISOR.SAD TO SAY BUT NEVER AGAIN WILL I DEAL WITH UNPROFESSIONALS, WHO DON’T UNDERSTAND THE VALUE OF CUSTOMERS AND ITEMS. THAT INCLUDES CUSTOMER SERVICE AT ITS WORSE.

Busy terminal hard workers

Usf holland is number 1 !

Horrible service, horrible attitude.

Heard something about a place. Havent seen it.

I only gave it one star because I have to. This is the absolute worst LTL company that I deal with. I have been in shipping and receiving for 4 years and of all the companies I deal with on a daily basis they are the only ones that have left my freight on the floor despite calling it in for pickup hours and hours ahead of time. Today was the last straw. This freight was left on my dock Thursday night no pick up. I called them first thing this A.M and politely (despite my want to be a nasty) let them know that my freight was never picked up and the lady offered no apology but said someone will be there after lunch today. Its is now 4:30 My businesses close time; on a damn Friday! I still have not seen a truck to collect my freight. I call AGAIN. this time asking for an ETA on the driver and was put on hold and then given a direct number for me to call the local terminal myself. I call them and it rings until my phone disconnects so I call back 2 more times. Someone finally answers and I tell them that we are closing and my fright has not been picked up for a second day. She says You are next, he should be there by 5... So now we wait...................

Office employees are assholes rude poor attitude

Shipment take over 3 weeks to deliver I receive my stuff short driver throw my stuff on the floor and he was so rude can’t get hold of supervisor and can’t make claimNow they holding my other shipment they don’t want to revive it very bad experience never agine

I dont think we will ever get our shipment. Its going on two weeks and waisted two full days. They give you a 9am to 3pm delivery window and still dont show up. This company will not be back to our warehouse again and Im sending the freight back to my supplier to have them ship it with another freight company. I even offered to pick the freight up and was told they dont even know where its at. Superior Automotive Lifts will not be doing anymore buisness with Holland.

If I could put negative stars, I would. I have never experienced so many call transfers (4 in total) with people who obviously hate their jobs. I have never been treated so poorly as a customer attempting to find out why my shipment has failed to be delivered and was 3 days late. I have never heard so many excuses as to why my shipment failed to be delivered so many times. My shipment still has not been delivered!The company I work for has discontinued future shipments with Holland. This company clearly has only been around for 88 years due to some criminal book keeping within their companies margins not because of their compassionate customer service or excellent delivery stats.Holland, you forgot an important business practice, a bad experience can go a long way. And a bad review can go even longer..... You will never earn my business again.

Treated me well. Great pay and benefits. You will work hard.

Excellent place to work

People that seem to know everything about the business polite courteous understanding to your needs above and beyond

Absolutely unprofessional. I reached out to their customer service via email and telephone. Telephone sends you directly to a recording that the office is closed, and lets you know the hours they are open---the problem is you get this message during business hours. Trying to hustle me for extra money even though my invoice clearly states prepaid. No response via email. What a scam.

Great and wonderful place to work for, always straight forward and honest

Great place to work. 100% medical

We keep having issues lately with Holland!!!!! I agree that a ZERO is what you should be scoring. Trucks cant seem to get here on time and Heaven forbid them make a pickup in a 2 hour window, as the new Dispatchers suck!!!!! Sorry but you need to pay more attention to your Dispatchers and what they are doing to the drivers. In the last month I have talked to the Downriver Dispatcher and the guy is all over the place and keeps telling me what a Horrible Day its been and how sorry he is but it is just so busy!!!!! Really you have several trucks along with drivers and this isnt about to fall on them. Hmmmmm Maybe because you dont know what you are doing. Holland use to be a #1 company with our facility and honestly has gotten worse since they have cleaned house and hired new dispatchers ect.....None of these issues are due to Drivers at all, they are given to much freight to off load for the amount of Pickups they are given. More that 75 % of the companies who deal with Holland arent getting the pickups taken care of due to incompetent dispatchers. Thinking some Upper Management needs to step in before the name Holland is named Worst company of all carriers.

Only if it was possible to give a zero i would. They said between 9am-4pm for my order, I am like ok. 3:55 the lift gate on truck broke. So I called home depot to see whats going on after calling the shipper which almost everyone I talked to there was very unprofessional. Some guy named Shaw or something just over talked me when Im calling to talk to Dyan. Now the new story is the truck broke down and its being towed in which Dyan Erickson said. Hmmm? Which one is it? You know what screw 10% off my order and I wouldnt want this company delivering me a glass of water! About time I receive it, half empty or they raggedy trucks broke! Home Depot leave while you got the chance.....smh

Great people to deal with

Hung up on three times wouldnt use them - do yourself a favor and establish a relationship with another freight company

Good place to work.

Horrible horrible..have been on hold for customer service for over an hour..if you have the option...stay away

Best company to ship with. No damages, on time, good prices / rates

SHAME on you Holland. You are a trucking company that doesnt respect truck drivers valuable time. To sit in a dock 6 hours to unload 10 pallets is way beyond ridiculous. Avoid this hole at all cost.

Well be there between 9a-5p. Can you narrow that down? NOPE. We left at for a business event. At 615 they called to say were here. Hmm, so you can call.Arranged delivery for the next day. Were so sorry. Well be there tomorrow AM. Before 12N. Guess what? NO delivery. Arrived a 330PM. Two days given up because this antiquated company doesnt call before delivering.If you have two days to take off work to accept delivery, this is the company for you!

Work. The place I earn my keep , paycheck City.

Canadian dispatch not good. Two much waiting for paper work.

This company has a bad habit of being very inconsistent with their deliveries... if they get there to make the delivery, make sure that they did not leave half the delivery on their dock!

Nice place

Its where I work

GREAT COMPANY!

Inhumane practices.

Thats Where I am :

Pass by alot

Ok

Nice peoples

Ok

Productivity is to a minimum

Slow movers

Workplace