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Dollar Tree
2917 Brandon Ave SW, Roanoke, VA 24015, United States
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Le
Review №1

The store is always stocked but the short blonde lady that works here is the rudest cashier I’ve ever come in contact with!!! She’s cussed on multiple occasions about other employees and stores. I was perusing the cards and she walked up to me and put her face in mine. I seriously thought she was mentally unstable. Another employee said she was mad about another store’s employees coming in there but that does not excuse her treating customers that way. I really wish the Manager would curb her behavior.

Ha
Review №2

A real Dollar Store,No tricks No Extras everything is for A $...Good store with all you need for your house,family,party,great variety of goods covering most of your quick perminant needs,including Food,bread,chocolate,candy and mostly all your needs...Best Dollar Store..enjoy 😉...

Da
Review №3

Workers there are very rude and seemed annoyed to ring up items being purchased by all customers. Employee even stated she didnt wanna have to ring up customers hopefully management can work with the employee

Ga
Review №4

I understand the mask rule & obviously, I’m all for it. I simply walked in and forgot to put mine on. When I walked in, someone at the register said “in order to checkout, you have to have a mask on”, and as I went to put it on and looked up, I see that the employee (woman) was NOT even wearing one. If you’re going to enforce the mask mandate, maybe the employees should wear there’s too.

Va
Review №5

Not a lot on the shelves, the place always has a dirty and dingy look. Front check out lady was delightful though!

Kr
Review №6

Cleanest and best store in the surrounding areas

Ja
Review №7

The dollar tree is a store that you go for one thing and come out with alot of other stuff its a good store

Ja
Review №8

Much improvement in cleanliness and staff attitude

Wh
Review №9

Visited yesterday and the nicest cashier, Anais (spelling), was wishing customers Merry Christmas as she was checking them out. Very touching. Thank you.

Mi
Review №10

I was surprised to see a lady go in with her small dog (on a leash). The dog did not have a service vest. No, there is not open food at the store. I understand some people need an animals for emotional support. I do not understand taking a pet into any store other than a pet store where animals are welcomed in.

Mi
Review №11

Shopping at Dollar Tree was a pleasant experience. Staff helpful and nice to customers. Had all items on list. Would recommend.

Pa
Review №12

Sweeties staff very clean , and fully stocked

li
Review №13

Love going here, never know what youre going to find for a dallar!

Ra
Review №14

Remodeled. looks good. still restocking shelves

li
Review №15

Great place to get snacks.

Bo
Review №16

Find some decent stuff and cleaning supplies for a dollar!!

Ca
Review №17

Love this location. One of my favorites. Freezer section for quick grabs in a pinch!

Me
Review №18

I begin to wonder what it takes for them to open a third register. Its not 16 elderly folk all in line at once.

Ch
Review №19

This place is pretty good in my book. Staff was friendly and respectful. It gets five stars because it operated exactly as I would want and expect it to.

Ka
Review №20

Good store, well stocked, clean, nice & helpful employees

A
Review №21

Be careful. Too many naked noses seen tolerated here.

Ka
Review №22

Love the place

Br
Review №23

They are almost always well stocked. I got 4 8 oz of hand sanitizer. One dollar each. There was no limit on them and of course. Everywhere else the bottles are around 2 oz. For way more than a dollar. I GOT 3 different things of glue. Dollar tree has so many items. Its a $. I love this store.here is one that I love. I got a 3 pack of hair bands for $1. This would be somewhere between 3 and 5 dollars. Price gauging is bad in this country. Kroger has gauged on almost every item i. The store. There was a shortage of beef in the beginning of this virus. For 12oz of bacon at 3.99, went to $8 something. Bacon isnt even beef. All stores did this, with kroger being the worst. I shop kroger, Walmart, sams, and food lion. Hamburger went sky high also. Its still high for a pound. It did go back down some and so did bacon. But not where it was before the virus.

pa
Review №24

This dollar tree has alot more options than the one on 220. Seems like a larger variety of items to choose from.

Ta
Review №25

Fast service nice an clean

Ly
Review №26

Wish it had a bigger craft section.

Ki
Review №27

We Love the Dollar Tree great stuff for a little change!!!🤑💙

Ca
Review №28

Nice store with many options. Everything for dollar who cant beat that. I am glad to see that Dollar Tree has taken the initiative to reduce their carbon footprint by suggesting customers bring reusable bags and or charging $0.01 for their plastic bags

S
Review №29

Disrespectful, aggressive rude and unreasonably abusive

Ta
Review №30

Every time I go into this store the customer service by most employees are horrible! Last time I was in there was a line backed up and one employee on the register. She called for help on another register and the ladies in the office said okay. 5 minutes later they still werent out so she called again and they yelled out coming! Probably 5 mins later they still werent there and the poor lady at the register was so apologetic. She was super sweet and it was clear that this wasnt just a one time ordeal. Today I pulled up around 8:57 and there were employees outside all around the door smoking. I got out to go in as Google said hours were from 8am-9pm and one of the ladies threw her cigarette in the parking lot and yelled we dont open until 9! Im pretty sure it was one of the same ladies that were rude last time. Clearly these people need a customer service training or a new job. Ive seen many complaints on the same subject and there are still many problems. Unfortunately a lot of customers will be lost if it keeps up like this.

Ma
Review №31

Good Supply of items.

an
Review №32

They are always very helpful and awesome employees! Always always willing to help and ask if I need help! I give them all the five stars they deserve and more!

Je
Review №33

Everything in the store is a $1. Whats not to like. You can get some really great deals there. I dont see how how they can do it on some items, but Im sure glad that they do. Well worth the visit.

Ga
Review №34

Had everything I wanted and more. Good place for stocking stuffers and gift bags/boxes.

Me
Review №35

One cashier and the line was long. The manager walked by and told her she needed to hurry up and get the line down. The manager proceeded to go to the office.

Sh
Review №36

Very busy. Some Customers not wearing masks

Fr
Review №37

Clean organized store with friendly staff.

An
Review №38

Easily accessible great location. Kids love it.

Tr
Review №39

Dollar tree is stepping up.. Surprised at somethings you can find for 1$. Off brand or not!! This location is always clean, organized, and friendly staff. Just wish they sold news paper.

Do
Review №40

Cleanest Dollar Tree in the area by far.

my
Review №41

Everyone was great! Always love coming here. Check out was fast and friendly as usual.

Me
Review №42

Enjoyed Shopping at Dollar Tree, if you cant find it just ask a Clerk, and the Prices...Well that Speaks for Itself

El
Review №43

I was in the store around 5.30 pm today. They were busy as usual but only 1 cashier was open. A line of people were ahead of me. The cashier said aloud as she walked away, ok wait everybody and went to the office window talking to staff inside the office cubicle. Dont know what was being discussed. I waited a few minutes and the cashier had not returned. I had someplace I had to be by 6pm, so I left my basket of goods at the line and walked out.

Pa
Review №44

I just left this store. No manager on duty. Customer problem that included a lot or arguing between cashier and customer. Cashier called 911, said they were robbed. Crates and boxes of unpacked merchandise so it was near impossible to get a cart through. Cashier card system down. Couldnt pay for anything. Customers putting down their items and leaving. With no manager and little help this store is in dire need of better supervision.

El
Review №45

No public restroom and I specifically went to buy balloons and they were out of the ones I wanted

Le
Review №46

Im glad to see more of goods is finally being stocked on the shelves keep up the good work. Wendy Harbor is a very friendly cashier great job.

Sn
Review №47

Didnt have what I was looking for but found some things I can use

Ja
Review №48

Nice Christmas decor for crafting.Out of the pretty red berries, but thats my fault. Should have bought them when I saw them!

Sa
Review №49

Dollar Tree is very good when youre down to your last dollar and Lord know it has help me ....

Ja
Review №50

Its a very clean and well stocked srore

Ma
Review №51

Store is always cluttered and always a work in progress. Only good thing is that they have friendly associates,but they dont seem to stay too long

Tr
Review №52

Rude customer

b
Review №53

I like this dollar tree because for one its literally two mins from where i live. and two..whats not to like about the dollar store, everything for a dollar right? the only problem i have with this dollar tree store is the staff, i mean..how hard is it to greets your customers especially at the check out line? not that hard at all even if you dont feel like it still do it, duhh, thats how you keep the business flowing, well..thats one way you attract business amongst other ways

La
Review №54

Love this store. its very convenient and the employees are always so nice.

Lo
Review №55

Go there about once a month , employees are very courteous and helpful . Pleasant trip.

Sh
Review №56

Its more convenient for me to go to this dollar tree because it is literally down the street (walking distance). Even though they had just opened they have the most unproductive, unprofessional, unfriendly staff Ive even seen. Most of them are on their cell phones, one woman never and I mean NEVER greets any of the customers she just flat out rude! They need to upgrade on their customer service skills and hire new employees, seriously! If you have a choice to go to this dollar tree or the one at towers? Go to towers! They are so much more friendly.If I could i wouldnt give this place any stars because of their terrible customer service.

Do
Review №57

Everythings a dollar and theres plenty of useful items from toothpaste to loaves of bread.

Ca
Review №58

Very good place to shopNow that the economy is so bad, the dollar store is so helpful.

Am
Review №59

Very rude employees, always a dirty store and and poor customer service. They have items out on the floor that are not for sale and when I went to check out she threw the item in the trash right in front of my autistic child. This making him very upset. Will not be going back to this location. Very disrespectful. If I could give no stars I would.

Me
Review №60

One of the cleanest neatest dollar trees that Ive been in. Too bad they dont have a public restroom- signs were a good idea but poorly done. Why not print them out?

Sh
Review №61

The cashier called me sweetie several times.

Su
Review №62

They have a great selection of merchandise.

fi
Review №63

Love it because everything is $1. Love the popcorn

Ka
Review №64

I love the Dollar tree no better bargains anywhere they sell any and everything people need to get hip to the tree

Gi
Review №65

When everything in the store is $1.00 whats not to like. Store very clean an organized.

Me
Review №66

Always find something I can use and the people are nice!

Ch
Review №67

They always have a good selection and the staff is always helpful & friendly

Ch
Review №68

I found what I was looking for cashier was very nice

Au
Review №69

Good dollar tree but lacking in stock.

Sa
Review №70

Huge selection! Great for parties or everyday items

Ka
Review №71

There is no place to put the carts outside causing accidents.

je
Review №72

A Bargain Center I love shopping here

je
Review №73

Inexpensive, not crowded, polite and helpful employees

st
Review №74

Okay. Dirty and disorganized

de
Review №75

Its the dollar store I cant say a whole lot more except for the shelves were really empty and I needed to go to a different dollar store find what I was looking for

Ga
Review №76

Great place

Ro
Review №77

Lots of variety, friendly staff!

Mi
Review №78

Well stocked and a friendly staff.

Ad
Review №79

Great selections with helpful staff.

Ro
Review №80

Good to grab a cheap barging item to use and throw away

Ro
Review №81

Fast friendly service!

Ca
Review №82

Always a great price!

Br
Review №83

Store was about empty barely anything on the shelves. Maybe they are closing

Kr
Review №84

Descent selection, great prices.

PR
Review №85

Staff are helpful and kind.

Da
Review №86

Nice little store

Az
Review №87

Boring like all dollar trees but it serves the purpose wide selection and the outside looks nice

An
Review №88

Lovely employees.

Mi
Review №89

Okay. All debit/credit, and EBT machines down yesterday.

Re
Review №90

Everyone was very friendly. Found everything I needed.

Rh
Review №91

More stuff in stock

Ch
Review №92

Everythug is 1 dollar unless state otherwise.

Ji
Review №93

Its a newish location friendly staff

Ps
Review №94

Ok service but there always running out of stuff.

sk
Review №95

Has the worst customer service and had only one register opened

Pa
Review №96

Cashier had no personality not friendly

An
Review №97

Kind of sparse on the shelves, but everything is a dollar so its okay

De
Review №98

Everythings one dollar. Works for my budget.

Ju
Review №99

Just the place to stock your home for less.

Te
Review №100

Convenient and great prices

Information
39 Photos
100 Comments
4.1 Rating
  • Address:2917 Brandon Ave SW, Roanoke, VA 24015, United States
  • Site:https://www.dollartree.com/locations/va/roanoke/6678/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 540-494-6502
Categories
  • Party store
  • Craft store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Dollar store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:9am–9pm
  • Sunday:8am–10pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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