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U-Haul Neighborhood Dealer
4715 NE Sunset Blvd, Renton, WA 98059, United States
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Comments
Da
Review №1

This place was terrible. They didn’t have the moving equipment that we ordered so we had to drive 15 minutes to another uhaul to get it. THEN that place didn’t have it either so we had to drive another half hour in the wrong direction. At this point it’s taken 3 hours and 3 different Uhaul locations just to get our stuff that should have been ready at the first place. This location should be shut down.

St
Review №2

Times have been tough. I HATE moving but I am a serial mover. Thank goodness for the UHaul app. The people were nice, heck I even called customer service and everything went perfectly.You guys made things things just that much easier.Thanks Uhaul App!! And people!!!

Jo
Review №3

What is the purpose of having customers mask up if you as a store employee and management dont wear masks? Makes no sense.

Je
Review №4

Great folks always helping with a smile. Propane prices are usually lower than other dealers in the area. Difficult to get larger RVs into and out of the parking lot for fill.

Ng
Review №5

Friendly and courteous service. Reserve van early because of limited availability.

Ma
Review №6

This was by far the worst uhaul experience I have ever had. The guy working was beyond not normal to begin with. The engine would barely start so we asked for a new truck and he refused to give us a new one even though they had multiple trucks just sitting there. He also acknowledged that the truck had been giving them problems the day before and when asked if it had been repaired he said no but it will be fine you just have to have the magic touch. He also did not bother to have us do the safety walk through where you walk around the truck and circle all of the damages that are noticeable on the truck, or check the mileage to make sure it was properly recorded. The entire truck smelled like disgusting fermenting wine. While driving around we constantly had issues getting the truck to start, including trying for over an hour at one point. The check tire pressure notification also kept coming on the entire trip, and kept switching which tire we were supposed to check. The gas gauge was also incorrect because it kept switching from full to 1/4 tank so we probably paid way too much for gas. One of the front headlights was also out.. And to top everything off, since the truck didnt come with a lock, the back door opened while we were on the freeway and caused more damage than we paid for the truck. When we went back and repeated the story we were told we would be refunded if we went back and talked to the mangager at some point the next day. However, when I went back it was the same guy and he was extremely rude to me and told me that he never said we would be refunded and that the manager is only there in the morning. So now we have called the manager who said he would call back to get it refunded and then he just called again and changed his mind. ABSOLUTELY HORRIBLE CUSTOMER SERVICE. THIS LOCATION SHOULD BE SHUT DOWN IMMEDIATELY.

Ma
Review №7

Good and helpful people and 24hr a day

An
Review №8

People are very friendly

Information
24 Photos
8 Comments
3.2 Rating
  • Address:4715 NE Sunset Blvd, Renton, WA 98059, United States
  • Site:https://www.uhaul.com/Locations/Truck-Rentals-near-Renton-WA-98059/031096/?utm_source=gmb&utm_medium=primary&utm_content=031096
  • Phone:+1 425-203-9061
Categories
  • Trailer rental service
  • Truck rental agency
  • Van rental agency
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:8am–1pm
  • Sunday:8am–4pm
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