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Certified Brake & Alignment
411 Gentry Way, Reno, NV 89502, United States
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GM
Review №1

I went to this shop after a recommendation from my neighbors and they were great! I called in the day before, they were full but the owner squeezed me in around lunch time. They did everything I needed to get done and more, and the car drives well again. They inspected my brakes (which had still some life left) and were very honest not pushing a brake change. All for all the service was great and the cost was reasonable. I love supporting businesses where the owner is in the shop and you get to talk to him directly. Highly recommended!

Li
Review №2

We needed an urgent alignment while traveling on a roadtrip. They were able to get us in right away, while other places around were not. Very honest and nice guys. Upfront about pricing. Quick to align/fix our problem - we waited maybe about an hour. Definitely would recommend.

To
Review №3

Was on a 2 week road trip when something went wrong with my 1999 camper van - power steering and brakes were compromised. Finding a quality mechanic in an emergency when traveling was a blessing. The owner looked at the van himself, quickly diagnosed the problem and had me on my way. It was a simple repair, but the professionalism and kindness was much appreciated! The rest of the trip was a success.

Bo
Review №4

Love CB & A! Coleman, Larry and the crew are amazing and always do a fantastic job on our (3) cars...

ce
Review №5

Honest mechanic with great customer service. As a female it is hard to find an honest mechanic. Another shop told me i needed brakes and shocks so I came to Certified for a second opinion. My brakes were fine, but did need shocks. Saved over $1000 and they have earned my forever business.

Ro
Review №6

I drove my jeep in to have the squelching noise coming from my brake or brakes upon backing up first thing in morning. Cole was very pleasant and professional about taking my jeep for a drive to check the brakes. Of course he did not hear the noise and suggested pulling the jeep in the shop to check the brakes. I was on board with doing that. He and Al not only checked the brakes and system out, they lubed the back brakes as they were rusty and could be the noise maker. Larry, who was in charge, was very courteous and as I was pulling out my pocket book to pay he said no charge. How nice is that! Coleman, the owner, along with his staff have made my experience pleasant.

Ni
Review №7

I came here a few months ago after searching around Reno to have my breaks replaced. Coleman is extremely personable and honest. This is the place to go. I will be returning and I highly recommend them.

Er
Review №8

This place is great. Coleman is a joy to work with and gave me a great discount during the holidays. I will be recommending this place to all friends and family in the Reno area. Absolutely the place to do your brakes at in Reno, NV

Co
Review №9

Coleman is awesome. He’s not pushy and gives honest pricing. I got my brake pads replaced here. Repairs were done quickly and my brakes are perfect. I looked into 4 other places before this one and they all charged more or recommended I get repairs that I didn’t need like all new calipers. This place does it right. I highly recommend this place to anyone!

Am
Review №10

Super friendly and knowledgeable staff. I went in for squeaking brakes. I was taken into the shop to see the process of removing the glaze from my rotors. The entire process was explained to me so I could understand what they were and would be doing to my car. They didnt try to upsell or take advantage of the fact that I have little to no knowledge about cars. They made sure everything was done 100% right. I will definitely come back when I need service.

Di
Review №11

Customer service was un-welcoming and unprofessional. The entire experience there was awkward and the staff was unfriendly. Larry, the desk clerk, had no idea what day it was when he told my husband to come down on a Saturday at 8AM when the shop is closed, completely wasting our time. I would not leave a vehicle there unless you plan to wait because it is in a terrible neighborhood known for thefts.

Ch
Review №12

Refreshing! My college student daughter needed to get brakes done. As a worried parent 800 miles away, I hoped that she would find a mechanic that would treat her right ..she found it here! Quoted over the phone and when she took it in it was that price! Coleman showed my daughter the work they were doing, pointed out a few things to keep an eye on. He did not scare her into getting all 4 brakes done, just the two that needed it. So happy we found Certified Brake!

Se
Review №13

Fixed the Vans brakes and ball bearings in a fraction of the time of anyone else. Got me in that day and had the van back the next day with great communication in between. Price was fair and they explained the job nicely.

Ma
Review №14

Horrible customer service I do not recommend anyone to use this shop.

Ju
Review №15

Good, fast, friendly. Jim and Alfredo are the greatest and very knowledgeable. Thank you guys !

Sh
Review №16

Our 2006 Chevy Avalanche was needing a brake job. This was a complete brake job including rotors. The price was awesome. Fast friendly service.

Je
Review №17

Great, honest service. Saved me a complete brake job and said I currently did not need it. Was told that I only needed pads and that they would last the summer.

De
Review №18

Wonderful service

An
Review №19

Reliable!

Ju
Review №20

Awesome place! Honest, very reasonable & great mechanics! Highly recommend!!

Co
Review №21

Honest and knowledgeable staff, If you need a good place to take your car for any general repairs or maintenance I cant recommend them enough.

an
Review №22

Brian & co do honest work and do it quickly. Dropped my car off in the am due to braking issues, they put new rotors on and had everything ready to go in the afternoon.

Br
Review №23

Brian and his crew are honest and fair with there prices and repairs. They have a fast turnaround time and I will be using them in the future for all of my repairs.

Yo
Review №24

Awesome and fast

Jo
Review №25

Jims back and the service with professionalism is top shelf combined with Al the back shop pro your vehicle couldnt be in better hands they have been my go to shop for 20 years

Ja
Review №26

Really helpful dude

Jo
Review №27

Respectful ,honest, fare price

Gr
Review №28

Got my alignment done here. Only charged me for what I needed i will come back.

Bo
Review №29

Excellent service, and very helpful, knowledgeable folks.

Ji
Review №30

Straightforward

Ki
Review №31

Jim is great

Ju
Review №32

Excellent attention and very honest. I recommend it for those who want to do their wheel alignment.

Information
2 Photos
32 Comments
4.9 Rating
  • Address:411 Gentry Way, Reno, NV 89502, United States
  • Site:https://www.certifiedbrakeandalignment.com/
  • Phone:+1 775-825-6262
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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