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Waynes Towing
2500 N Freeway, Pueblo, CO 81003, United States
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Na
Review №1

On Monday, August 9, 2021, I had a flat tire and my insurance company, State Farm, Tyler Fahrenbruch, Pueblo West, CO, took over and had Waynes Towing to my vehicles location within 30 minutes. Jason, who did the heavy lifting, called me every step of the way, their web site even has a map that shows where your person is so you know how soon they will be there. Jason, who deserves a raise and a vacation on a beach somewhere, was friendly, competent, fast and had me on the road in under thirty minutes. Between Tyler at State Farm and Jason at Waynes Towing, my horrible Monday was made so much better and gave me hope in the way some people do business. Hats off!

Da
Review №2

They helped us out a couple years for the fiesta Day. fun guys to be around we appreciate what they do best towing company in Pueblo

ar
Review №3

I just had my car towed by them and they were amazing! Super nice and professional. My battery died and I was unable to move it and open it due to the make and model and unable to open it. They towed it with no problem in severe weather conditions. Definitely went above and beyond to help us. They opened my door for me to get in my car and even tried to recharge my batter. Would definitely use again anytime i need a tow. Super reasonable prices. Highly recommend Waynes towing!!!

Ca
Review №4

They were super helpful when Geico had them tow my broken down vehicle to the wrong dealer . They dealt with Geico for me and got the vehicle to the right dealer with no out of pocket expense I would definitely use them again ! Will definitely be recommending them to other! Thank you for all the help Chandra

De
Review №5

Today I was having an issue with my car overheating. I tried calling 2 different tow companies and was told either an hour and a half ETA or no drivers available. Then I called Waynes. They got all my information and told me a tow truck would be there 30 minutes. The driver, Johnathan, arrived in about 25 minutes! He was super nice and professional. I was able to get my vehicle towed to the shop with no problems. I really appreciated how helpful and courteous everyone at Waynes was especially the driver, Johnathan. Hes awesome! Waynes towning will now the first place I call if I ever need a tow again.

St
Review №6

My 35’ diesel pusher blew out a heater hose and lost all the radiator coolant about 25 miles south of Pueblo. They got to me a lot sooner than expected and put it on a low boy trailer and to a repair shop very fast. Mike was super nice and took a lot of the stress from this situation away. Highly recommend Wayne’s Towing.

Me
Review №7

Harley was polite and professional. We had an issue with our drop off point and Harley helped us through it. He didnt get discouraged he handled the situation perfectly. I will always recommend Waynes Towing on Harley alone. Thanks again!

Mi
Review №8

Daniel and his helper did a great job. They put the truck right where we could walk to a hotel and get the parts to fix what we could ourselves. He also directed us to who could fix a drive train and get us back on the road. Thank you guys. From all of us at Southern Style Transportation.

Ji
Review №9

Nice guy and was quick and efficient. Came all the way from pueblo to Canyon city to get our car.

vi
Review №10

They we fast at responding to the needed tow... but the driver asked my son about selling his freshly broken down car, which felt predatory and gave me a tight feeling in chest. I would use them again, but not as my 1st choice.

Bl
Review №11

Good folks that do what they say. Unusual in this day and age. Thanks for getting my semi from over Monarch! Glad to have met yall. Just wish it was under different circumstances! Thanks again guys and gals!!

Pe
Review №12

Good friendly people call them for your tow I delt with them and liked their services .

Ka
Review №13

Very friendly and quick for lockout service!

Li
Review №14

Waynes towing picked me up off of the highway yesterday. The driver was helpful, professional and very nice. Im super grateful for them. Fast and courteous. Thank you!

Mo
Review №15

Harley was my driver and he was amazing so friendly nice even gave me a ride home they were a blessing and helped when I needed it the most thank u guys so much for ur services not to mention it was snowing super bad god bless all u guys best in Pueblo hands down!!

ci
Review №16

I been going through Waynes towing for a few year. Very friendly. They pick up trucks, bikes, car ect. Any time

Ca
Review №17

Always very friendly, honest, and fast. I have never paid less for a tow or had such quick service. They’re very well informed with local auto stores, shops, and wreckage yards so even if I don’t know who to trust or where to go, they always do. Thanks!

Se
Review №18

Very friendly, knowledgeable and professional, went above and beyond

Ca
Review №19

My transmission went out just south of Colorado City on a Sunday evening. Luckily I have roadside assistance with my insurance. The tow truck driver was super professional and really nice and it was his evening off and came to not only get us but tow us back to Colorado Springs. We were 70 miles from home after driving almost 300 miles that and exhausted. I dont live in Pueblo but if ever did and had to use a tow truck company I recommend them 100%

Te
Review №20

Left message with request for call back on a tow service. We were on shoulder of very busy highway, with a large RV. Never received a call back.

Ad
Review №21

Harley was very nice and very professional. I would use them again.

El
Review №22

Good service ,friendly staff

Na
Review №23

Towed my vehicle to a shop that had broken down while on the road traveling. The driver communicated well on when he would get there and I didnt have to wait too long. He was very nice, which was helpful for the stressful situation.

Gr
Review №24

After calling several other towing services, Waynes promised the quickest tow. The best part was they best my expectations and arrived 20 minutes early compared to their 45 min estimate. They towed quickly and without incident. Highly recommended. GH

Ju
Review №25

Bought a non running truck to fix up with the kids, Waynes came right out to tow it to ourhouse. On the phone call they were very upfront about prices and were very professional! Will definitely use again!

Je
Review №26

THE BEST TOWING COMPANY! Our tire came off our boat trailer this past weekend we called 3 other towing companies (One which was **Toms Towing which I WOULD AVOID**. They are rude and hung up on us, never called back or answered our calls after we told them of our problem.). Waynes came to our rescue (out in Ordway, east of Pueblo) and were careful, efficient, friendly and professional! I HIGHLY, HIGHLY recommend WAYNES TOWING!!!

Ca
Review №27

Great service and good business

De
Review №28

One of the few places in town that accepts used coolant. Thumbs Up. Thanks!

Ka
Review №29

They came and got my car to get to the auto shop and we very reasonable in their Towing prices

mi
Review №30

Promptly arrived to tow our vehicle and then managed to place it in our narrow and difficult to access driveway with a precision that was frankly impressive. Would definitely call on them again for any towing needs.

da
Review №31

Good customer service worth the price and towed vehicle right were i wanted it

ch
Review №32

Was in a pinch and they showed up super fast

Ch
Review №33

Great experience. Towed a couple cars for me across town. Driver ws super fast t load/unload and getting the job done. Best part is cost was super reasonable

Me
Review №34

They were the only 24/7 place to answer after two rings on the phone and showed up within 20 minutes. Great and reasonable prices! I am so thankful for great people like Wayne’s Towing. Mike and Matt took care of me. Thank you guys!

Na
Review №35

I got stuck all the way out at the far end of the Res and one of the employees was there in 30 mins, hooked my car up, ajd had it on the truck in minutes. He also took into consideration that my car is very low profile and did something with the bed of the truck to accommodate that!!! So impressed with this company! Thank you!

Ky
Review №36

Quick easy professional and cheap what more could you ask for

Da
Review №37

This review is on when my motor home was towed the second time from a place of safety to the repair shop. I live two hours from Pueblo and thought I could trust having my motor home moved, it is roughly a 10 minute drive from the place of safety (large homeless population there) to the shop. Now observing just how quickly connecting and unhooking the process was at most it would have taken about 30 minutes total time to get the job done. Again I live out of town and had put my trust in this company after my experience with the original person I had met. He was home bound by COVID-19 so he was unable to do the job.I was charged 1 1/2 hours for the tow, at first I paid the bill, then later I had to think about the entire process, after being told by the repair shop that parts were missing from the engine it now made sense as to why I was charged for the extra hour. Ill have to drive down to Pueblo to see what else is now missing from my motor home since I did not observe any type of unusual damage to the doors to see if it was broke into. If there are more items missing Ill have to see what my options are about this tow service.There are times I wished I could give zero stars.

Bu
Review №38

Every thing went smoothly add surprisingly fast

Ni
Review №39

Thank you for helping on a hot day and so quick too.

Sh
Review №40

Answered call promptly towed vehicle as requested

Me
Review №41

Absolutely the best

Ma
Review №42

Called for a tow. Guy went on and on about how I shouldn’t call another tow truck because they hate it it when people ditch them at the last min for a faster tow truck company. We waited 45 min in the freezing cold and then got a call that they were ditching US for another tow. Drive right past our car on the side of the road. We needed to be towed about a mile. If you want a company that cares about you, don’t call Wayne’s!

Em
Review №43

I was stranded on I-25 south and these guys were my only hope of getting home. Leo towed my car and myself back to Denver in poor road conditions and I cannot thank them enough. Went above and beyond and took awesome care of my car and myself!

Ch
Review №44

One of the best towing companies in Pueblo! Im not sure of the name of the guy, but when my car ended up in a ditch out in county I needed a wrecker to get it out and the guy they sent was really gentle with getting my car out and didnt do any damage.

Ma
Review №45

Called to have a forklift removed from a semi trailer, Waynes towing showed up on my less than 30 minutes and had the forklift on the ground within 10 minutes of arrival. Reasonable rates too! Saved me tons of hassle.

Br
Review №46

A vehicle breakdown on July 4th had me calling Waynes. This call was the second time Ive used Waynes. Both times, the same tow truck operator showed up. The operator provided excellent customer service with his fast, friendly, and professional demeanor.

Vi
Review №47

We were stranded somewhere in the middle of nowhere traveling through Denver! These guys jumped into action and got us picked up and accommodated my wife, my 2 year old daughter and myself in their tow truck! Got us to the shop and even helped us transferring our luggage! thank y’all for bailing us out of the heat and the dang bugs! God bless!!

Pa
Review №48

My family has used Waynes Towing for years. They are always friendly, professional, and reliable.

Do
Review №49

They did a great job and helped me with my Semi a lot. Helped me with bags to pack all my stuff up and patient with me having to spend 5 hrs packing all my stuff into a little car.

Co
Review №50

Very helpful. Nice guy. Good to have someone to trust when you need them most.

As
Review №51

Showed up super quick! Solid price. Made my rough day much more bearable.

St
Review №52

They were so friendly and quick. Good prices too. Im very happy they were able to help me out with such a short notice. If I ever need a tow again I will make sure to call them and only them. 😊

M
Review №53

I called around for a couple days for tow prices.. Ended up trying waynes out today, seemed to be a decent price at the time of day i called in. gentleman i spoke with was very friendly and helpful. Explained to me in detail the questions i asked. was mid afternoon 2:50pm, thankfully they had enough tow trucks get me scheduled in the same day. set time for 4pm, he told me that mostly the driver will be there 3:15-3:30. as he said driver was at my residence by 3:15, had my car loaded in about 5 minutes on my way get my car fixed. i was empressed by how quick i got my tow.. and tow driver was also very friendly. so wanted to review their service and pass the word along. :)

La
Review №54

Never showed up , would not recommend or ever refer to them.

Ci
Review №55

Great service. The driver is a very nice young manHe was there much faster than he said he would be.Very happy with his service.

a
Review №56

Great service

No
Review №57

We had two different tows, from Wayne’s Towing. Our exhaust came loose from the catilitic converter. Both drivers took excellent care with our vehicle.

An
Review №58

Shout out to Harley for his professionalism and for showing up within minutes of me breaking down. I wasnt even late for work!

Ed
Review №59

Finest towing company in Pueblo hands down! Fair prices and really treated my vehicle like its was there own! Thank you Waynes towing.

Me
Review №60

Got expedient and friendly service when I found myself stuck with a flat. Service was exceptional and affordable. Definitely going to keep their contact information for future reference.

Da
Review №61

Very professional! Was very happy with there service and would recommend them!

Da
Review №62

Friendly and fast! Would call them again!Had a tow to the shop and was allowed to ride with, so bonus for me!

Ca
Review №63

My car was a stolen recovery, not only was I violated by my car being stolen for a week, then the police department violated me by not calling MY phone number to tell me it was found before it was towed, then I call Waynes to find out how much I have to pay to retrieve my car, guy on the phone (which was a nice gentleman) says I dont have the paperwork in front of me but usually runs $90-140 depending on what had to be done and I wont charge storage since it is Saturday but will start starting Monday I go Tuesday to retrieve my car not even a complete 4 days after it is recovered (2 of which I wasnt supposed to be charged storage)and the lady says I have to pay $380!!! Didnt you receive my letter? she asks... Ummm, of course not, its only Tuesday and you got my car on a Saturday! My car is completely trashed because of the thieves (she couldnt even find it at first because it was spray painted) and I am STILL waiting to receive this letter that was sent to me and NO ONE at this company has provided me with ANY type of breakdown or bill as to why I owe $380 (Im sure is more by now) to get my car back other than her as far as Im concerned but she was quick to get my ID, registration and title copied. She was kind enough to suggest that I could just sign the title over to them if I didnt want to get my car back.

Ru
Review №64

Fast, courteous. What more do you need?

Da
Review №65

Great company. Polite happy to help. Prices are a little hard but for the service it’s reasonable . Easy to find. Have the needed equipment.

Ja
Review №66

We had an unexpected event in Pueblo, and had to use the resources of Waynes Towing. I have to say, Mike, Aleta, and the entire crew at Waynes towing were professional, fair, and EXCELLENT to work with. I am certain if we EVER need a tow in Southern Colorado, we will be calling on this professional team! They are the best.

Ra
Review №67

Told me one price over the phone then add $65 more when pulled up. The driver was a very rude and unprofessional. Said he was not going to be liable if he destroyed the front end of my van. Very bad attitude and treated my with great contempt. So I told him forget it and called Toms who was very friendly and cost less.

Ke
Review №68

Respectful & friendly people

Da
Review №69

Unfortunately Waynes Towing left us high and dry. We were stranded on Hwy 50, wintertime, in a vehicle with a dead alternator. This means no light, no HEAT, nothing. We were in an area with exceptionally poor cell phone service. I was able to get my call through to USAA for our Roadside Recovery service, and enough of our call finally got through for them to issue a tow to us. We received their (USAAs) confirmation text that help was on the way. No calls were coming through to us, no more texts would be delivered.We waited for well over an hour and a half in the freezing cold. At this point, my husband, a disabled veteran, walked a significant distance in the dark/cold to get cell reception. Thats when we found out that Waynes had took matters into their own hands and cancelled our tow.At that point, we handled the situation, which involved having friends drive an hour and a half (one way) to come and get us. We drove down the next morning, and used a new battery to get our truck home.The point here is that despite USAA having enough information to authorize (AND PAY FOR) the tow, Waynes Towing didnt care enough to come and get us on a cold winter night. The next day, there was a text on my phone from the driver asking for us to call him - Hardly helpful. This is rural Colorado, cell phones dont always work.Thanks to Waynes, its Wednesday and my husbands knees are still recovering from his trek to get cell service. :(

TH
Review №70

Priceing is alot better than most! No rip offs the tow person was Friendly and fast appreciate that! Will use when needed!!

Er
Review №71

This is the most unprofessional business in Pueblo Colorado or the State of Colorado period hands down if you need a tow do not call this place! They told me they would be there at 830 after a hour and 15 minutes no show no call when I called them to find out they kept saying 15 minutes every time I called back when they did not show up. Message to Wanye if he reads this you have shity employees and the only reason you have a business with people like that is because buying a tow truck or two and some one always needs a tow kinda like cutting hair only you have to have a skill set to cut hair unlike your employees. I will be doing more reviews of your company on all of my accounts

Re
Review №72

Not here yet very rude on phone called me lady will see

Ri
Review №73

I had a motor home problem on highway 50 on a Sunday. They came and provided an excellent service. I hope that I dont need them again but if I do I would DEFINITELY call them.

ia
Review №74

Service is quick! Shop and yard are clean. Rates are competitive.

De
Review №75

So I had a horrible night that involved a blown engine. Harley from Waynes showed up to tow my broken steed. The driving rain caused Harleys truck to get stuck. After getting his truck unstuck, he was able to get my car loaded and on the road. Thanks Harley and Mike. I appreciate the service.

Gl
Review №76

My truck was stolen and towed there..even after they made contact with me...they still charged all these outrageous fees...and then when I showed up to get my truck..the lady went back on her word and wanted different documents and then wanted an extra $65.00 for 5min past 5:00...the tow fees are outrageous as it is...and I was already a victim of it being stolen...and now this! I will NEVER recommend them ever!!

In
Review №77

Prompt and professional service.

Ra
Review №78

They got on it and took care of my situation fast I highly recommend them!! Thank you guys you saved the day!!!

re
Review №79

Fast response! I cant thank them enough

Br
Review №80

Truck driver almost killed my wife and I the truck smelled of marijuana driver was apparently high trying to move my vehicle with the tow cable still attached and with tension on it he was so high he thought his headlights reflecting in the road was a deer standing in the road after I confronted the owner about this supposedly the driver was let go after calling to speak with them about possible damage done to my vehicle Sam answered my phone call decided he wanted to hang up on me I strongly recommend using any other Wrecker Service in the area maybe they decide to drug test their drivers so they dont kill their passengers or damage property.Update 7/17. Vehicle broke down. During a very stressful time truck driver was very unprofessional cracking jokes and had to give him direction 10 times and it still took him almost an hour and a half to find my car. Called me 10 times wanting to know if company called to make sure he picked up the car. And also the drive that practically killed me and my wife is still working there.WAYNES DOESNT DRUG TEST THEIR EMPLOYEES. YOUR PROPERTY WILL BE DAMAGED. DRIVER WILL PROBABLY BE HIGH.

Cr
Review №81

Extremely RUDE staff. Would never ever recommend using them for any tows. They think they are god and can with hold belongings. Extremely judgemental...very very rude and uncalled for.

sh
Review №82

Had my car towed best towing service ever!

Er
Review №83

Fast, reliable service.

A
Review №84

My cars battery went dead, they were there in 15 minutes and got my car going. Driver Patrick was friendly and helpful .

Zi
Review №85

VERY UNPROFESSIONAL , RUDE ,RACIST NOT TO MENTION THERE FEES ARE INSANE OVERLY PRICED.WASTE OF TIME .

Ma
Review №86

Awesome service fast response very professional

So
Review №87

A complete 180 from my last experience, Sean got my truck from point a to b by the means of smooth sailing.

R
Review №88

Fast and reliable

Co
Review №89

They are very helpful

El
Review №90

The driver was quick and efficient and made a horrible situation for us so much better. I would recommend them to anybody and everybody!

Pa
Review №91

They never showed up nor called

Ch
Review №92

Great customer service

Da
Review №93

Very professional!

E.
Review №94

Late but still made it.

CJ
Review №95

They came when needed the most!

Ji
Review №96

There price on towing and the people are very frienly

lp
Review №97

Prompt and professional

Al
Review №98

Professional and caring

LM
Review №99

Horrible

Information
30 Photos
99 Comments
4.3 Rating
  • Address:2500 N Freeway, Pueblo, CO 81003, United States
  • Site:http://www.waynestowingco.com/
  • Phone:+1 719-542-5440
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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