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Novus Glass
417 W 5th St, Pueblo, CO 81003, United States
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Ev
Review №1

Great service and friendly staff! We just drove up and wanted to ask how much for a chip repair and they fixed it right away and price was reasonable! We will definitely go back!

Co
Review №2

Novus Glass is amazing!! They have the best prices and service in town. Super quick and quality service, they had me back on the road within two days of my window shattering. Both Marie and Josh were super friendly and helpful! I would highly recommend Novus to anyone!

Ky
Review №3

Josh is amazing at Novus! I got a chip yesterday and called the shop. They were able to get me in today to get it fixed before it cracked the whole thing. Everyone down there is friendly and helpful. Thanks for keeping me safe and saving my windshield!

Jo
Review №4

1st time by chance I went in as a walk -in. They took me and finished quickly and very well. This time I made an appointment and wanted to come back here. They take insurance claims. Very friendly very helpful and great work. I highly recommend them.

No
Review №5

Very quick, beautiful job and they cleaned up all the glass that had been all over the front seats and dashboard. They were so helfulin terms working with our insurance. Would use again.

Fi
Review №6

Had an appointment for 4 oclock but they were able to get me in 30 minutes earlier and they were quick with the installation. More affordable than other places as well so I will not doubt come back again in the future.

Je
Review №7

The manager and his staff went above and beyond to take care of me, not to mention came out after hours to accommodate me. They are what customer service is truly about.

Mi
Review №8

These people do great work at a record pace I highly recommend them.

Je
Review №9

They replaced the sunroof glass to my wife’s range river in 24 minutes. Very efficient group. Very friendly.

Wi
Review №10

Great people. Maria is wonderful. Great price.

Da
Review №11

I thought my appointment had been changed to the same day, but different time. But it was a day before. They still got me in today, did a great job! Thanks Josh and Marie!

Je
Review №12

Fast, friendly, and honest.I was told by another a window chip repair place I needed to fix quite a few chips and for a few hundred dollars. Went here was told a few of them were pits and didnt need fixed and walked away with chip repairs under $100. Highly recommended.They didnt wear masks.. like at all. Im fully vaccinated so I didnt mind but others might complain.

St
Review №13

People here are pretty cool, and they got the job done a little sooner than I expected. Quality is holding up great, they also give a lifetime warranty on workmanship!

Ja
Review №14

Novus does a great job for an excellent price! They are always prompt with their service as well!

Ki
Review №15

Fast service friendly clean and affordable

ja
Review №16

Had my windshield done in less than an hour great service!

Mi
Review №17

Owner Josh Herman is a class act professional who went ABOVE and BEYOND the call to help us. We were visiting the area and had glass shattered by theft. Knowing we had 14 hrs to travel home, he personally drove to the glass warehouse to get the replacement and had it installed within 2 hours of the 1st phone call. Maria was so kind and helpful with all the information and welcomed us while we waited. Exceptionally excellent service, repair work and a great blessing to us. I would rate it 10 star 🌟 if I could.

Ja
Review №18

Cheapest quote in town, they did exceptional work. Answered all my questions and replaced my window in about an hour. Id definitely recommend them

De
Review №19

I had made an appointment with another company. My daughter told me to call Novus. I got in 2 days earlier and out the door $40 cheaper. Great service & quality

lp
Review №20

Very professional! Fast and friendly

Lu
Review №21

Excellent service at a great price!

Ja
Review №22

Great price very fast and dependable they got me in and out in about 40 minutes I would highly recommend this place

S
Review №23

This is the second time I have used their service and they are Efficient and kind. I recommend to everyone. Very professional.

Ju
Review №24

The workers are kinda weird and the lady that answers the phone is really lacking manners and education but how much ed do you need to answer a phone. Oh well ill pray for her.

Ph
Review №25

First-rate professional service. Novus always does a great job for us.

Sa
Review №26

Quick scheduling. Fast, quality, and honest service.

Dr
Review №27

Outstanding customer service. Josh called me Sunday, set up the service for Monday, picked up my vehicle from my job, installed it and calibrated it the same day. They also contacted my insurance for me. Highly recommend!

Ti
Review №28

Great job good customer service

Ri
Review №29

Very professional! Very good to excellent workmanship! I highly reccomend this company! Front desk receptionist is very nice and awesome & amazing! I love my new windshield and am extremely satisfied with its installation! NOVUS Glass is #1!

Pa
Review №30

Got a road chip on US 50 coming into town. They were able to take us in and did great job of getting us going again!

Mi
Review №31

Great service and fast! Very polite and welcoming people!

Ro
Review №32

Very helpful and friendly staff. Super professional service and will use this place again

Ri
Review №33

Love rock hunting!

Ar
Review №34

I have a 2006 saturn vue went in and they got right to it awsome personally great service awsome prices done in a timely fashion

Vi
Review №35

Great customer service. Very fast glass replacement. They did an awesome job getting us in and out.

Ki
Review №36

Josh and Brandon did a great job they arrived an hour early and got the job done in 45 minutes.They did a great job and I will definitely use them again in the future and the price was very reasonable.

Je
Review №37

Very kind and professional. Quick service.

El
Review №38

Excellent customer service! Great prices!

Ry
Review №39

I recently hit a deer with my vehicle and called Novus glass for their mobile service to replace my windshield I had a scheduling conflict and they had absolutely no problem rescheduling my appointment the two gentlemen that came to install my new windshield were very kind and professional if I ever need any glass work done I will be calling Novus glass and I would definitely recommend these guys to anyone who is looking to get any glass replacement

Mi
Review №40

You guys are awesome.. We looked for a 1990 honda accord windshield and you had me one in a few hours.. Great doing business with you and will continue to use your company

Jo
Review №41

I had a rock hit my windshield on my way back from a trip, they fit me in when I called, were extremely helpful and friendly. Quick, but quality service for an affordable price. Will definitely recommend going here to repair or replace your windshield or windows.

Bo
Review №42

Quick friendly and very fast

Ri
Review №43

Fast n friendly

Je
Review №44

Times got mixed up and I came in hours before my appointment, they were able to fix my windshield within minutes of arriving and worked with me. They’re extremely professional and offered great insight and advice on what I should do with my windshield! Great service! Highly recommended.

Ma
Review №45

They were very nice and Professional, had both wind shields done in no time and they even wore their masks.

Da
Review №46

Awesome service! Won’t go anywhere else

Ja
Review №47

Novus glass did a spectacular job fixing my wind shield. There were some issues that they remedied very quickly and every problem that I had they addressed immediately. I cannot recommend a company more highly due to everything they did for us. You can trust this team with your car, especially Josh who went out of his way to help me. They are more about taking care of the customer than making money. Finding a place like this is very hard to find. I will always use them and recommend to others from now on.

Mi
Review №48

Very happy with the service!

Pa
Review №49

Very happy and pleased with customer serviceThe windshield installers did a great jobI had a windshield installed on my other vehicle and I was happy with the results

Ka
Review №50

Great place to take your car

Ji
Review №51

Great job replacing windshield. Very honest and reliable. Came to place of work. Highly recommended

Da
Review №52

Had a rock chip about the size of a dime and now you can barely even see it. They did an excellent job, much better than Safelight, who I unfortunately used in the past. Would recommend!

St
Review №53

Novus is the best in town. Amazing prices and customer service. They just replaced the glass on my 2017 Toyota Highlander and they were priced cheaper than any other place in Pueblo, they showed up on time and completed the job in a timely manner. Highly recommend!

Ch
Review №54

Great, fast job.. they vacuumed the glass and replaced it quick and at a great price💚 I would definitely go back 😎

Ji
Review №55

Great experience, good job

LA
Review №56

They did an outstanding job repairing a large chip, in a short period of time.

Lo
Review №57

They put the window in which was great but inside the car steering wheel the doors and the mats were all dirty with the mechanics not cleaning after himself

Ke
Review №58

This shop saved me some serious $ and got me out the door 20 minutes faster than I was expecting! Great service and product.

Fr
Review №59

Came on time and quickly finished the task at hand. I was extremely pleased with the technicians and the job done.

Ly
Review №60

Quick and efficient

Ga
Review №61

The guys and gals at Novus Glass are awesome. They were extremely accommodating in helping with my windshield replacement. There work was very professional and clean. I wouldn’t hesitate to recommend them to all of my friends. I will definitely being going back for all of my auto glass needs.

Sa
Review №62

Josh worked on my 2019 Hyundai Santa Fe. He did a fantastic job ! Top class workmanship.Replacing the cracked windshield and recalibrating the advanced driver assist system took him about 3 hours.

Pa
Review №63

My Jeep Wrangler had MOPAR brand Gorilla Glass installed for LESS THAN HALF of what the dealer is asking for it!!! Sure the dealer might offer a 2 year warranty but youll be paying for TWO windshields up front for what these guys at Novus Glass will charge you. I will check back in if I encounter any problems with my Gorilla glass, but for now Im absolutely satisfied 110% with the service and product I received!!!

Fe
Review №64

GREAT customer service! Honest staff serving customers with integrity! Prompt and thorough in their work. Locally owned, it’s obvious this establishment has built a solid business that is focused on quality over quantity, keeping close attention to detail that results in strong customer satisfaction! Thank you Novus Team!!

mi
Review №65

Today was the second time Ive used these guys. This Price wasnt the cheapest, but it wasnt the highest either. Their whole crew is a delight to work with. Plus they were fast and they delivered on their time estimate.

Ke
Review №66

I asked for a quote and never received a response.

Li
Review №67

Great staff, from the front desk, techs and owner. Great experience! I highly recommend!

Ca
Review №68

Great people, great service. They care about their customers and their vehicles. Can’t get better than that. Would recommend to anyone I know!

FI
Review №69

I had a significant problem with that other glass company.I called Novus, they did the leg work and research, and problem solved.They now have all my glass business, and at a better price, and with exponentially better customer service.Try them, you wont be disappointed.

Ai
Review №70

My insurance had an insane deductible. Competition quoted me $1,500. Novis did it for roughly 1/3 of that. They even quickly fixed an issue I had with the washer fluid hose. I highly recommend using them, either with your insurance or out of pocket.

cr
Review №71

Josh and his associate John came to my home yesterday! Clean professional young men who looked you in the eye when speaking to you.I highly recommend them for your auto glass repairs.

ju
Review №72

Novus was very professional and did the work in a timely manner. They were able to get me in a day earlier than safelite or anywhere else and were cheeper also. I am very happy!

Sm
Review №73

Love how they are quick response and take of their client when there are issues. All around great company! They take good care of our TRUCKS!

Bl
Review №74

Really appreciated the great work these folks did for me. Customer service, called before coming out, very professional! Would highly recommend!

Ta
Review №75

Amazing service and prices. They showed up 10 min early and finished within an hour. Cost 50% of what Safelite quoted me. 10/10

Ja
Review №76

Very friendly service. The techs explained what was wrong and gave me ideas to replace the pieces that they couldnt order. And very good with the time estimates that were made.

Br
Review №77

They worked me in for a chip repair and were much cheaper than their national competitor.

Ma
Review №78

As being a former glass installer all I can say is IM IMPRESSED!! The knowledge, friendliness, price and especially the quality is above excellent. I highly recommend these guys, NOVUS ON 5TH IS THE WAY TO GO...

Ro
Review №79

Great Job Josh Herman, service was quick and Josh and his help were very friendly. Job well done. Thank You!

Ma
Review №80

Seems prices have really increased, however, customer service was perfection!!

Co
Review №81

We have used Novus Glass for multiple window repairs and have been extremely happy with the service on all occasions. From the office staffs knowledge to the installation quality. Highly recommended.

Ry
Review №82

Cheaper than Safelite, who cancelled my appointment without telling me. Excellent work, and had several windows repaired in around an hour.

Wo
Review №83

I should have put this out some time ago but got busy. Had these guys replace the windshield in my wifes explorer, the one with the trim on either side of the windshield. They left broken glass in the car on the dash, broke a windshield wiper, scratched the radio trim piece, broke the pins off the shroud around the windshield wiper, and broke the new trim pieces that go around the windshield which are 90 dollars each. I spoke with the owner, or at least someone who represented himself as the owner and he replaced the windshield wiper thats it. Then he said the technician who replaced the glass was his brother and he doubts he did all this as he knows what he is doing, well I can tell you he doesnt. DO NOT USE THIS PLACE.Fast forward to now and we had to have another windshield installed after about a year. Used Centennial Auto Glass, they know how to install a windshield and pointed out the side trim was broken when it was installed as was the trim around the windshield wipers. Whey they got done the car looked new again without parts sticking up. I will use them from this point forward. NOVUS IS A TERRIBLE PLACE TO DO BUSINESS WITH.

ja
Review №84

These guys are awesome they take care of all of our glass from pickups to semis and heavy equipment.Their great to work with competitive and take great pride in their workmanship!!

Pa
Review №85

Novus provided great service, fast and good quality installation, and got the job done cheaper than Safelite. I did have one issue after getting my windshield replaced which was my wiper fluid not spraying out afterwards, however, I called and they fit me in right away at the end of the day to make sure my issue was resolved before leaving for the day.

Ry
Review №86

Great place to get a windshield the windshield was put in flawlessly I highly recommend.

Ch
Review №87

Very good customer service and fast!!

ja
Review №88

Im from out of state and stationed in a Colorado for two months and cracked my windshield on way up here. Very accommodating even after we had the wrong glass ordered, the rectified the situation very fast and did an excellent job replacing. The whole process took less than a week

Na
Review №89

Great company to work with. With my windshield and rear hatch windows blown out from glass, by car was underivable. They got out and replaced my windows at a better price and time than competing companies in the area. My rear wiper arm was damaged in the replacement and they replaced it without issue. I would highly recommend this company.

ma
Review №90

Got new winsheild .great service even worked with me on appt time

Ra
Review №91

Had them come to my home. They were quick and my windshield looks great!

Ji
Review №92

Glass was great.....and cheap...but my windshield hasnt stood up against standard road conditions for 6months! Sucks. I already have 2 main cracks blocking my line of vision from regular highway conditions. Unhappy customer....

J
Review №93

Very satisfied! I had originally looked into safelight and was going to pay $400...which is ridiculous. Here I only paid $200. So happy with the result and the amount of money I spent!

Ch
Review №94

Fast and friendly service. The owner Josh is super nice and knows his stuff. They pointed out how the last glass company that replaced my glass damaged the molding bracket, so now insurance is going after the previous glass company.

A
Review №95

A very satisfying experience. They told me 2 hrs for a windshield replacement and they were done before I got back. Very nice employees. The price was right and guarantees a plus.

Al
Review №96

Great customer service.

Ec
Review №97

Fast, friendly and professional!!

Kr
Review №98

We had a winshield replaced and I loved how fast and efficient they were, WILL definitely go back.

Se
Review №99

Take care of me quickly and they have competitive prices.

1p
Review №100

Been here twice so far for window repairs and its fairly priced they offer mobile service and the repairs dont take forever definitely recommend this place to anyone in need of window repairs.

Information
2 Photos
100 Comments
4.5 Rating
  • Address:417 W 5th St, Pueblo, CO 81003, United States
  • Site:https://novusglass.com/locations/pueblo-west/en/
  • Phone:+1 719-545-2328
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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