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B&R Auto Wrecking
511 N Columbia Blvd #1009, Portland, OR 97217, United States
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To
Review №1

Going to be a yard I use a lot going to be getting a lot of parts in there when I need them you need your part I would say this is definitely the place to go take to actually test their Engines & Transmissions here

pa
Review №2

Excellent customer service Dawn was very friendly and helpful. Superstar customer service. I could have walked away if anyone else was helping me but she was very attentive to my needs and listened to me instead of just trying to sell me. Thanks Dawn your awesome. Definitely be back .

Mi
Review №3

That was a very good experience they seem to be very knowledgeable people and quality of the item was as they said it would be Im impressed

Ju
Review №4

Ok so I ordered a part for my truck online which turns out was the wrong part so I called the online number and they said I was able to return my part at the NE Columbia store so I did. I went down there are returned it and the guy at the counter said the money should be on my card in 1 to 3 business days. It was Friday August 20th when I returned after a week I email checking on the status of the refund I got an email back saying they will have my rep look into it. So after another week I emailed back for an update and the guy rudely put Ill have your rep look into it and he will call you ok. Its been over a month and I still have not seen my refund its a great place to get parts I have been always sending anyone I know that needs parts down there but now Im not to sure if Im gonna continue going there Im still deciding

St
Review №5

Havent been to the joint google, you of all folks should know that I only called them lookin for a transmission.but just for the records I got their number from a friend of mine who happens to be a master tech and he recommended the joint and therefore I would have to give them a 5

El
Review №6

After taking my order and money they did not call back. I called them after a week and they informed that the parts were not available and it will take three days to return my money. Careless with others time.

Mo
Review №7

Great people! Good service, and good at what tgey do! 5 star rating for sure! Come up to p town and check em out.

No
Review №8

This place is awesome , you can usually find the parts you are looking for and they deliver too.

Cl
Review №9

Great service, didnt have what we were looking for but it was in another town. They are mailing it to us. Weve used you before and we will be back.

Da
Review №10

Screw B&R a didnt want to refund me my car charge so I took too long and bring it back any of the time they dont they didnt say nothing about

Ma
Review №11

I am very impressed and appreciative of my renewed headlight. I know Ill be much safer when the street lights are out. Thank you very much.

Br
Review №12

Wanted to give Josh in car sales department the highest rating. He helped me find the part I needed and within half hour I had my part.I have been looking for rims and calling the parts department and emailing parts department multiple times over a couple weeks. I never received call back or email back or any acknowledgement whatsoever. I decided to select another department to try to get a human voice and thats when Josh picked up my call.5 stars for JoshZero stars for parts department

Je
Review №13

Great help with cheap parts definitely check this place out when you need fixing up

ki
Review №14

Dont use them for getting parts. They send you broken parts and then stop responding to your calls and emails. Really bad experience.

Ti
Review №15

Great customer service. I will use them again.

Na
Review №16

For the used car parts industry, its very hard to find a company that has a dedicated, knowledgeable, and hardworking parts rep and delivery driver that works well as a team with you while sourcing the best used parts with incredible service. I worked with this team in the last 3+ years and I am not going anywhere else. I have tried other companies that insurance companies has forced me to source from and I will turn those suppliers down in a heartbeat. Too many of those parts rep have over promise and under deliver. In this industry, its hard to find genuine people because its all about numbers at the end of day. I come from a family business so we are different compared to a franchised business so we look for suppliers that has the same values, ethics, and qualities as us. We are all about building long term relationships and trust. If you need to find a used parts dream team, I recommend Doug and Blake. Doug has over 30+ years of the used parts industry. Hes a phenomenal parts rep that will go above and beyond your expectations. I always tell Doug, theres need to be a clone of more Dougs in this industry and Blake too.

ja
Review №17

B&R was very helpful I work hard to find what I neededIve used him in the past and its always been the same very good service at good prices and always have treated me very good as a person

Ke
Review №18

Always very helpful when looking for parts

Ro
Review №19

Very helpful, fair prices and nice discount if you remove the parts youre self.

ye
Review №20

The crew is always ready to go the extra mile to help you find just what you need, even if its from the compitition. Geo metro parts are as rare as hens teeth, thank you Ken and Steve for all your help.

YD
Review №21

Great experience! 👍

Do
Review №22

Wanted me to pay restocking fee on the wrong part. Poor communication between their branches. Have to wait another week for the part.

Da
Review №23

Can’t even respond to my email or phone calls to exchanged a part.

Eu
Review №24

Good customer service but did have what I wanted said if one comes in they will call me

ha
Review №25

This salvage yard totally rocks! I ordered a hard to find part with Tim and I just cant believe how fast I got it delivered, next day UPS! DANG YEAH! The part was professionally packed, and it looks almost new, awesome! Wow! Definitely doing business with B&R again. - Thank you so much!!! :))

Mi
Review №26

Amazing Service! The replacement engine works perfectly. Do yourself a favor and replace water pumps for the warranty and piece of mind.

Cc
Review №27

They did not have the part I was looking for...Argh

Me
Review №28

I ordered a door and fender on Friday to be in on Tues. Fender came in but no door,.each day was this reason or another it final came in on Friday.Not the best customer service though

An
Review №29

Didnt have what i needed but fun anyways

Al
Review №30

This place is a joke. Never in my life. Always mess everything up.Five times going to pick up my parts and still not the right once or not there.Website is a joke. They sell parts that they dont have anymore and dont want to refund trying to bring you stuff from different locations and end up bringing wrong once. Offered a refund only minus (shipping fees). I told them that it was their problem bringing wrong part but they refused to refund shipping and now two days turned into two weeks and still parts not there.Dont bother.

Jo
Review №31

I find B&R to be faster and more reliable than LKQ or any of the others I have attempted to deal with.

St
Review №32

Great place to buy used parts get ahold of Miles.

Cr
Review №33

Good place to go. Always honest

Ga
Review №34

Great place for parts.

Jo
Review №35

Always have the best service and best price

pa
Review №36

Excellent friendly professional service. Wide array of parts. Able to locate parts from around the Northwest. Fast turn around.

Pu
Review №37

Purchased a motor $2150.00 for our company truck installed it. Motor is no good.called several times. Hung up on me 14 times. Salesman was rude. Asked for a refund charged me 500 for restocking. Going to hire atterny. Not happy.

Am
Review №38

Ordered a part online and went in to the store for pick up. Would do business with them again. Process was easy, I called a few times about questions and they were very helpful and friendly.

Jo
Review №39

They are not following OHA guidelines and multiple employees were observed not wearing masks indoors, not to mention my order was all mixed up and took sometime to sort out. I left with all the right parts, and hopefully not something extra.

Pa
Review №40

B and R used to be an ok place to get parts not anymore its sad because they have decent inventory but without any caring for the customer all the inventory in the world means nothing

vo
Review №41

Good price for used parts

Mi
Review №42

They didnt have what I wanted but they were really nice

Ro
Review №43

Had what I wanted in stock at a fair price, great Personnel to work with

An
Review №44

Friendly reasonable price items as described..

Ja
Review №45

They were friendly, helpful, gave me the parts I was looking for in great condition and at a great price.

Mi
Review №46

Super easy to deal with came with a truck they loaded the engine in the back off I went

Aa
Review №47

Great service.. good used parts!

Bl
Review №48

They had tge part I needed. Then I had to return it for another tgat tbey didnt have so they had it brought in from another of their locations in Eugene.

T
Review №49

Impossible to talk to a local person. Will not sell/deliver parts for 3 days. Same day pick up parts are over.

Da
Review №50

Quick and easy. Had the part I needed at a better price than I thought, but I do have to wait.

Ah
Review №51

I was searching for a headlight and saw a post of it on b&r Nevada. I call him and he tells me there’s one in Portland b&r that’s in perfect condition. He charged my credit card. So I go the next day to pick it up and find that it has damage. So I don’t even accept the product and the white boy with glasses that seems to have an inferiority complex gives me attitude for not wanting it. Rather than returning my money he makes a case by saying there’s no return on electronic parts. Keep in mind I never took it. I ended up waiting a month before getting my money back. And forget calling them for costumer service, it’s the worst.

to
Review №52

Web site is very easy to use. Found the part I needed in minutes. Ordering was also a breeze, done in minutes. Ordered part online on Sunday evening, it arrived at my house on Thursday morning. The only hiccup in the whole operation was, I was supposed to get a tracking number emailed to me when the part shipped. I never got the tracking number until I called about it on Wednesday. They were easy to get on the phone and very friendly. Aside from the tracking number this was a five star experience. I will us B and R again and recommend them to others.

Be
Review №53

Excellent customer service. Ordered a window that had to be taken out of a car and shipped here. I called later in the afternoon and it was here in the morning. The man I spoke to was efficient, professional, and pleasant.

Ja
Review №54

Great deals on usually expensive parts. Mercedes V6 motor was like new. Easily good for another 100k+. Super friendly and helpful staff both over the phone and at the Portland site.

Gr
Review №55

Good prices parts are always good shape.

Tr
Review №56

I wasnt happy about having to make appointment for following day when I was at the front door it was like after I phoned and talked to two different people about parts they said we prolly have them but make an appointment for tomorrow so I went to pick and pull and bought my part

Ne
Review №57

I have never had to take anything back that I have ordered from these people. Cool, calm, and very helpful to people who dont know their way around a wrecking yard and how they work. I have ordered $5. parts and whole engines. These guys deliver what they promise.

Jo
Review №58

Great place for parts

Mi
Review №59

Both times i have needed parts i have had great kick finding them at B and R. The guys and gals were very helpful in locating what i needed. Prices are good. I keep going back to B and R because i know they stand behind what they sell.

Pr
Review №60

The guys are always very helpful.

Ri
Review №61

Alot of great used parts and a decent price.

Pa
Review №62

Doesnt have what I was like what I ng for

Ma
Review №63

Ok so I would not be so disappointed is they would have been honest they said they have the part charge me for the part I wait a week then they tell me at the last minute that the part is broken and will be refunding my money not quite sure what else to say lol

An
Review №64

Kinda rude but person on phone from medford.Josh was excellent! Great personality and so helpfull. I got exactly what i wanted. Tks

Sh
Review №65

Had just what we needed quick in and out

Da
Review №66

The entire experience was great. I found my vehicle make and model on their website, saw the seats I needed, was able to view the seats online and even knew the price before heading out to Columbia Blvd. Once there, I was treated with respect and all the staff I encountered was helpful and went the extra mile to ensure I had everything I needed it get my job done. I wish I caught everyones names, but I would like to thank them all for their service. Very satisfied customer 👍.

Ju
Review №67

Picked up a replacement engine for my bronco last week. Asked if it had everything to simply drop it in my vehicle and do a simple tune up, got told yes. Once it got to the shop and I actually got to look at it, they hacked up the exhaust instead of unbolting it. The oil filter is all damaged and dented, no alternator or distributor, or a water pump.

Ad
Review №68

Needed a part for my truck I called these guys and spoke with the manager there..luckily for me they had the part I needed and I got a great deal on it... Was told it would be delivered within the next two or three days being the part was still attached to the vehicle it was being pulled off of and to my surprise it was delivered to the shop the next day... Super awesome experience with them I recommend them to anyone... and thanks to B&R I am now back on the road

Am
Review №69

Frank is simply the best. My company has been dealing with him for 1 1/2 years now and he has NEVER let us down. Amazing chap. Goes above and beyond for his customer. Thank you Frannkie ! My team loves dealing with you !

Sa
Review №70

I have been honored to be able to deal with Frank for sometime now. He is honest, goes beyond his reach to help others & is a super down to the earth guy. If it wasnt for him, I wouldnt have given B & R the amount of business my group of companies do. Frank is an asset and should be seen as one. Thank you !

ch
Review №71

There prices are inflated and the sales staff were rude. I arrived 5 minutes before closing to pick up a desperately needed part. I drove 15 miles across town during rush hour and was assured two times that my part would be ready and waiting. When I arrived a older round gentleman was at the counter and the door was locked 5 minutes before closing. I knocked and the gentleman just looked at me came to the door and turned the office light out. Needless to say they will no longer receive any of my shops business. Ill stick with gresham auto wrecking.

Ry
Review №72

This place is fantastic! I found a part for my car in Eugene, they delivered it up here the next day, and they were fantastic when dealing with a glitch with the door. Just a great experience overall. Good price, great service, quick, and they have a ton of parts because you can pull from all of their yards in the PNW and theyll deliver it here. Highly recommend, these people are a breath of fresh air in this industry.

Si
Review №73

Positive experience

Ry
Review №74

I’ve purchased lots of auto parts from these guys. I appreciate their prompt service and honesty. I would highly recommend them to anyone looking for auto parts. The pricing is great and their employees seem to be very knowledgeable. Thank you B&R for representing how use parts should be sold.

Ke
Review №75

Allied numerous times. Someone will answer then say “I’ll be right back witchu!” Hello no he went put me on MYTE and his own thang then after that never came back on phone. Was on hold for 57min. Which means either he’s chatting with someone and forgot lost track of who he placed on HOLD.

Ap
Review №76

Order window and was sold the wrong size. Not happy!

Av
Review №77

Frustrated!!! I called, and ordered parts. I even paid for items they showed in stock. I called back and another salesperson confirmed my order. The salesman mentioned an extra day would be plenty of time for my parts to be there. I make the two hour drive to get there on said day and the parts they showed in stock that I paid for vanished and they back peddled until I got my purchase amount back to my card. Four hours, and a tank of fuel wasted later, Im frustrated and looking elsewhere. If you choose here for your business, I hope you have better luck than I did. I will not return.

Vi
Review №78

Im satisfied with the customer service theyre providing, Sometimes its hard to get hold of him but theyre good, Its worth waiting.

Da
Review №79

I needed to replace my Transmission in a 2002 Ford explorer which at this point I had way over invested in and this was to be my last repair for awhile as I have replaced most everything else on this car with new parts. I contacted Mr. Craig Davis to request his assistance. I was treated with awesome care to my needs and he even researched the inventory for the best fit and lowest amount of wear and tear. Craig had it delivered to Troutdale transmission where they did a great job installing it. Thank You Mr Davis for getting me back on the road safely.

Te
Review №80

Frankie is EXCELLENT EXCELLENT EXCELLENT. This guy rocks. Amazing customer service. Cant go wrong. Thank you so much Frankie !

Ma
Review №81

The best place for Auto parts used !

Ke
Review №82

I bought an axle that had a couple of issues identified before installation and before the expiration of the 30 day warranty I was provided. I was able to reach a satisfactory solution to my problem by working with the salesman Shawn Crow who did an outstanding job bringing about a fair deal for everyone. Thank you Shawn and to all the people who are committed to making B&R a great place to acquire used auto parts.This would be a 5 star rating except that I felt more attention could have been given to this expensive part during the removal/storage/shipping process that may have eliminated my issue altogether. I will gladly use B&R in the future.

Ro
Review №83

Customer service doesnt call back! Lost sale 😔!

Ni
Review №84

Easy and fast

da
Review №85

Great prices for parts and used tires. And i mean used tires as almost new 99% tread left on the tires. For my 2004 ranger it was 50$ each. And they are willing to negotiate the prices with you , to help you out. Love those guys

Je
Review №86

I have called b&r on 2 different occasions. Both were very helpful. Arron recently helped me, not only find the part I needed, but then sent it out to my address the same day. I would definitely recommend, and will also happily use b&r for my auto assistance again. Thank you for the continued professional support.

We
Review №87

If you need used parts these guys are good. I needed my wheels in 16 inches walked in and walked out in 15 min or so.. service was great and employees are all nice and friendly! Definitely recommended!

Bc
Review №88

I have to find a lot of used parts for the line of work I am in. I have never been more pleased with the persistence and consistency in the quality of parts and items i need or am looking for. Brennon is your go to guy. If he cant find it where he is at he will do a larger search if necessary. He definitely goes above and beyond. Always helpful and good with his prices. Never disappointed with the parts he provides me!

Se
Review №89

Best place for used parts! Had an issue with my wheel on my Accord not holding air. Called them up, had the same wheel available at their Eugene location, and got it up to Portland for me in 2 days. When I went in to get it, it even ended up being slightly cheaper than what I was quoted. Great service! Great price! What more could you ask for! Check these guys out!

Sh
Review №90

They guys at B&R really hit a homerun with me, they go out of their way to really take care of the customer. I will DEFINITELY be doing business with them again.Thanks again

Da
Review №91

I gave theses guys a try but will not go back. I ordered and paid for a window over the phone and it was going to be available the next day. The parts puller broke it so they had to find another one but it would not be available for several days. They did not call me to check in about this. The parts puller broke the second window. They did not call me to check in. Again. Now they will refund my money which I may not see for days. And I have to wait days for the next guys to get the glass. Not communicative nore competent. Nice but not helpful. Super huge bummer when a business makes mistakes but the customer carries the burden.

Ki
Review №92

We are a local auto glass replacement company that has been in business for over 30 years. Occasionally we have customers that cannot afford to purchase new glass so we have the option of offering used parts. After using the same large corporate wrecking company for years we found out that our regular delivery driver was moving on to become a driver for B & R Auto Wrecking, because she was so great to us and her customer service was phenomenal we decided to start purchasing all of our used parts from B & R. The delivery drivers name is Blake, and we have now been purchasing from B & R for over 4 1/2 years. The service that we continue to get from Blake and all of the other folks at B & R is top notch, and you would be hard pressed to find better service elsewhere.

Je
Review №93

Knowledgeable staff. Quick parts pick up. Parking is a bit challenging.

Ki
Review №94

Frank is a good guy. We have been dealing with him for a very long time. and he never seems to amazes us with his quality of customer service. Thank you !

Mi
Review №95

First time buying from here, turned out great! Customer service here is good! Multiple associates helped me and even helped me out with an oversized part. Thanks for all the help!

Sa
Review №96

Have purchased multiple parts from them. Great customer service, the guys are great and very helpful. Prices are very competitive.

A1
Review №97

Now Im new to this place but they have every car-part that you can think of a very great place to go and excellent service and employees

Me
Review №98

Overall a s.ooth experience selling an old car. Tried to haggle price but when I held firm they didnt get upset.

G
Review №99

Very knowledgeable and very quick. Had the parts I needed in 24 hours. Highly recommend!

Da
Review №100

Call for the part, pay for it...Pick it up

Information
64 Photos
100 Comments
3.8 Rating
  • Address:511 N Columbia Blvd #1009, Portland, OR 97217, United States
  • Site:https://www.autowrecking.com/locations/portland
  • Phone:+1 503-285-2611
Categories
  • Auto wrecker
  • Salvage yard
  • Used auto parts store
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:9am–4pm
  • Thursday:Closed
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
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