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FedEx Office Print & Ship Center
960 Penn Ave, Pittsburgh, PA 15222, United States
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C
Review №1

I went in there this evening to get a fax job done. I just need to say whoever hired TAY needs to give her her own store. She was THEE MOST friendly, outgoing , above and beyond person I’ve ever had assist me, in a FedEx. I was not in good spirits when I walked in , even the colorful man with the glasses didn’t cheer me up with his pleasant smile. Although it was welcoming and appreciated. This staff seems to get along great and their customer service was BEYOND stellar. I will definitely recommend this location to anyone who wants excellent customer service in a FedEx. This duo will definitely make your day!

Gr
Review №2

These guys are really terrific. Helpful, professional, nice, patient. I had to send documents to, get this, the Maricopa County Superior Court, and the two men working offered assistance, gave me space, checked in, and made sure I shipped everything properly.

Ja
Review №3

I wouldnt recommend this FedEx store due to the Jamaican manager/employee behavior.He tried to hustle me into buying a $10 box for a package that was already packaged with a pre-printed label. Then pretend to throw it on the ground saying it would break from no box even though I told him its bubble wrapped. Next he said FedEx would deny mailing it and use the cameras to show it mailed without a box. The item was already in a shipping envelope so I left the store and walked 1mile to a fed ex drop off box to mail my item. It shipped perfectly fine, I believe he is a store manager attempting to get the store more money. I suggest using a drop box instead of interacting with this branch employes.

kr
Review №4

Michael is absolutely wonderful! He is very knowledgeable and personable. Michael helped us to print out our wedding invitations and made it such a fun experience. Saved us so much time and they look fantastic!

Ju
Review №5

Amazing customer service. Always helpful and ready for whatever you may need.

Ke
Review №6

Tay was extremely knowledgeable, friendly, and helpful today! She definitely takes pride in her work. I was thankful for her help!

Dr
Review №7

Great customer service! Very helpful staff in shipping my bike. Thanks

Ch
Review №8

Greater was very welcoming and helpful. He got done what i needed done in a fast timely manner amazing 2minute experience

To
Review №9

Delton is the best fed ex employee I’ve ever met. So happy every time I come in the store. Extremely helpful, knowledgeable, and accommodating. Thank you!

Si
Review №10

Cant say how rude the staff could be. Disgusting service.

Al
Review №11

Purchased too much stuff during Pinburgh 2017 at the convention center to lug back home on the plane. Stopped by this shop and was greeted by a cheery, talkative, upbeat shop keeper that helped me pack and ship my stuff back home in under 10 minutes. Truly great folks to do business with and will definately make use of their services next time I am in town.BTW all arrived back home in great condition thanks to the wonderful packing skills of the owner. Well worth it.

Ga
Review №12

Great place to go for a wide variety of services. From packing and shipping to printing and faxing. Go see Delton for some world class service and energetic conversation.

Br
Review №13

I needed to have a large poster printed. I called to get a quote, and they were pretty rude with me on the phone. I kept trying to correct him on the size I needed, but he would just rush through it and not let me talk. I asked one last time before I went over to have it made to make sure everything was right, and he finally realized he quoted the wrong price, which was 35$ cheaper than what I would have paid. Odd service, would have worked a lot better if he just listened to me.

Aa
Review №14

Print order (ordered several days ahead of time). Special delivery to my hotel since i was traveling, supposed to be delivered in the afternoon. 9:30 roll around (6 hours late) and they only delivered part of the order. Of course that was after store closed, so no way to call to correct it and get the remaining item that were needed for important meeting first thing in the morning. #F-ingFailOn top of that, called FedEx Office customer support. Best they would offer is put me in touch with a 24-hour FedEx 3 hours away that cant deliver for 48 hrs. No one at Fedex seems to have the managers phone #. The items are done and just sitting in the store! #useless

We
Review №15

HORRIBLE customer service. Its the 21st of december and they only have one employee working at the store? Uh... hello... its the holiday season!!! I waited over a half hour to be waited on, I was next, then the employee told me to wait even longer because she had to do something else that was apparently more important then wait on the customer in front of her. IF YOU WANT FAST SERVICE dont come to this store! Go to grant st if youre trying to get anything done. Much friendlier. Much faster service. If i could leave a “no stars” review i would but i cant. HORRIBLE experience. Writing this review because this has happened to me THREE times... #mindblown

Mi
Review №16

Delton is awesome. friendly and very helpful. thanks Delton!

Ry
Review №17

Delton and Zyare were amazing - Ive never had such a positive experience at a FedEx Print location!

Ri
Review №18

Delton helped us and was extremely helpful and friendly. Great experience.

Li
Review №19

Delton is made for the Customer Service industry. He is helpful, friendly and makes the most mundane of tasks (shipping packages or printing office presentations) a FUN experience. Ive recommended this specific location to people who need printing help specifically because of Delton. Hes awesome! I always smile when I suggest this FedEx to people and learn they also use this FedEx because they enjoy Delton and his incredibly helpful and funny personality. If you dont need to print or ship stuff, you should just go there to buy a Reem of paper or some snacks so you can meet Delton!

Mi
Review №20

Delton had me in & out in under 5 minutes. Thats great customer service!!

Ch
Review №21

Mean, non-helpful staff. Save yourself some time and sanity and visit the ship center near polish hill of Liberty.

Ka
Review №22

Absolutely awful customer service. Rude to the point of being confrontational.

Br
Review №23

Delton was awesome!

Ka
Review №24

Great Service

Information
12 Photos
24 Comments
3.9 Rating
  • Address:960 Penn Ave, Pittsburgh, PA 15222, United States
  • Site:https://local.fedex.com/en-us/pa/pittsburgh/office-2064/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
  • Phone:+1 412-391-2014
Categories
  • Shipping and mailing service
  • Business center
  • Fax service
  • Office supply store
  • Packaging supply store
  • Passport photo processor
  • Poster store
  • Print shop
  • Promotional products supplier
  • Sign shop
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:9am–8pm
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