My friend and I took our kids (one and two years old) to get their ears pierced. I was nervous about the process but Hayley at this location was WONDERFUL. She explained everything thoroughly and did a great job with the babies. It was fast and I got to hold my daughter during it. I would HIGHLY recommend taking children here if you’re considering ear piercing—and make sure to request Hayley!

Hailey was awesome at the store in ross park mall. We got an awesome deal on a couple of beautiful necklaces 😊

This place is horrible. The customer service is rude and demeaning. Will never go there again. DO NOT RECOMMEND.

Bought gold earrings as a Valentines Day gift and when my spouse went to put them on,w noticed thatthe earrings were bent and didnt latch correctly. Should have waaaaaay better quality for the price

Brought my niece here for an ear piercing. The associate was very knowledgeable and patient. It was a great experience. They sell better starter earrings for first-time ear piercers then Claires.

Terrible.

Very rude! I needed help and it seemed like a bother to them, terrible attitudes and rolled her eyes at me when i left. I won’t be buying anything from there again after being a customer for many years.

Amazing service, nice employees, very professional and quick.

Professional staff

Not worth going back!