My ex- wife used this agency for supervised visitation so she could see my kids. They are supposed to be an unbiased, and uninterested third party. How ever the way I was treated proved the opposite. My concerns and questions were not answered nor addressed even though I am the custodial parent. I was called and accused of things with out being asked anything they just listed off a bunch of things that I was doing wrong. When reaching out to the manager for running late for a drop off (like I was instructed), I was rudely told she was vacation that she had e-mailed me, and the call ended.The are disorganized, and contradict them selfs. I was told before the visits take place both parents have to do an intake. It is an hour long appointment, where they explain the rules and regulation of the visits ask questions about the kids ext. I had to juggle 2 children, work and Doctor appointments to make it to my intake after it was rescheduled by the agency, yet my ex wife showed up to 10min prior to the visit and she was able to see the kids with out the intake preformed. Her intake was scheduled right after mine this is how I know. They also did not follow their own visitation rules when I mentioned the issue. I was told that it was not in the court order, and to provide a court order. I had to point out it was in their own rule book, and give them a reason why. My ex wife got away with a lot of things that they were supposed to prevent by the supervisor. When I brought it up to the attention of the manager Carla she simply stated if we could determine if supervised visitations were the right fit for us next time.Pro, to the supervised visits everything is noted and can be provided to the court. Con, custodial parents have to subpoena and pay $350.00 for the notes, while the supervised parent is provided the records for no additional charge.Maybe this agency is not used to seeing the father as the custodial parent. I would not recommend them to any parents seeking supervised visits.

Dr. Sharon Perugini assessed and then diagnosed my son with autism. She was extremely kind and professional the entire time. She was sweet to my son and caring as she told us our sons diagnoses. She offered me several resources and helped me understand what was to follow before leaving for the day.

This place has been a nightmare to work with during adoption process. They make it so hard with all the needed documents anybody that visits your home more than once a week they want fingerprint cards, background checks ect.... Have been dealing with this for over 2 years very tiring and disappointing that a family that wants to provide a good and stable home has to go through so many loops. People have lives jobs school other kids to deal with has anyone had this problem with adoption?

Great nonprofit! Friendly staff. Lots of areas to help out in.

My boyfriend and I started off as expectant parents. We worked with Heather. She became a supervisor. We got Caitlyn. Caitlyn had no patience when it came to me. She contacted our sons pediatrician without any permission. She tried to pressure us to get our son in a daycare that would charge us and wouldnt fit his needs. What was really upsetting is she tried stealing my phone. I told my boyfriend and he stopped her.I never addressed this to the supervisor. I wish I had.0 stars. They dont treat people right.

The staff is friendly and caring. They will do whatever it takes to meet the needs of he child.

I have been taking training classes at this facility and theyve been great! But beware any classes NOT actually at the Southwest Human Development site: Ive wasted gas and hours waiting for no show teachers and have had several weekday class cancellations. Ive never had any problems with the Saturday classes at the SWHD location.