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Rachael Richards Realty
1345 E Chandler Blvd STE 119, Phoenix, AZ 85048, United States
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Ja
Review №1

I had a difficult situation from the start as I wanted to sell a tenant occupied home on short notice. It was made worse because Chelsea was unresponsive and dimwitted from start to finish. Rachael had every opportunity to ignore my escalations throughout the process but instead she demonstrated dignity and steadfastness by resolving each problem immediately. Each of the 5 times Chelsea sought to make the transaction difficult Rachael put a stop to it. The home sold for full listing price in one week which was above market value and the tenants exited before their contract ended. Rachael is a brilliant leader and despite Chelsea’s lackluster performance I would STILL trust Rachael with my real estate needs.On an additional note Adrianna the teams legal specialist withheld a solution to the prior contract that was established with the tenant. The tenant was originally not willing to leave early which left me with the understanding that there was no action to take to further that situation. It was not until Kristi another representative who is not in legal, promoted the move to draft an a new contract that would override the existing contract to enable to tenant to vacate the property early. Kristi also went one step further when the tenant refused to allow showings she sent an eviction notice which states that refusal to cooperate in showing the property to potential buyers was grounds for eviction this brought the tenant into agreement to show all future clients access to the property without delay. Adrianna the legal specialist did not promote that crucial information either. If you are running a ship you want employees who are going to paddle with you not leave their ores in the water to slow the whole ship down. Kristi was excellent and deserves recognition.

Al
Review №2

This was my first time buying a home, and going into it I was nervous to take on the current market while learning to navigate the home buying process. Regina was so helpful with me, she walked me through what the process would look like and was present throughout the entire process! She was able to help me find a house that was right for me within a week of starting the search, she was quick to answer any questions that I had, and she did everything that she could to ensure that I was able to secure the home!I cant thank Regina enough for how comfortable and easy she made the home buying process. This team is amazing and Im so thankful that they were there to help me find my new home!

La
Review №3

I recently moved to Arizona with my mother, and we were both overwhelmed with the market and the lack of help from other realtors. All they would do is send search engines, which I’m capable of doing myself. Finally, my mom found Jesse. He was the only realtor that I talked to, out of 4, who genuinely cared about his clients. In fact, Jesse’s so wonderful that we used him for both homes. Additionally, he answered all of my questions and responded within the hour. Once we found my dream home, Jesse wasted no time in getting the offer in to secure it. I’m so happy and grateful to R*House Realty, Jesse, and Steve for making this process go smoothly. I would recommend this service to anyone!

Ti
Review №4

Jesse was amazing!! We worked with him for months and then rented for a couple years so after wasting his time initially he was still happy and helped us when we started looking again. He helped us through every step of the process. He’s very knowledgeable and always fun to work with. Thank you so much!!

Ro
Review №5

I want to share an amazing experience we had with R-House Realty, most notably, Hudson Robinson. I dont have to tell you how insane the market is right now and even given this, Hudson found us the perfect home for our family. He was poised, calm, professional and determined. Hudson was our lighthouse during a crazy storm. We followed his plan and direction and our offer was selected over all the rest. In addition, he found us a lender that was able to secure a loan for us fast! Call R-House, ask for Hudson. Hes your guy.

vi
Review №6

Awesome teamwork! They make the process of selling your home as easly as possible, and guide you through every step... This team was professional, responsive to our needs, very knowledgeable, and helped to get us the highest price for our beautiful beloved home of nearly 30 years with ability to stay in our home 6 weeks post closing... We highly recommend them. Thank you!!

Je
Review №7

Just a couple items worth mentioning, first and foremost Hudson Robinson our agent through the whole process was an absolute rockstar the 2 months we worked with him. His professionalism and responsiveness was incredible. We are not sure when the guy ever slept and it blows our mind knowing we weren’t his only client. Given our geographical location at the time he did countless virtual tours for us and the majority of them at the drop of a hat. We can not say enough about what a great experience we had working with him. His talent, knowledge, passion, dedication, and timeliness are rare attributes to find these days. He has a bright future and a true asset to the Rachael Richards family.Additionally, when we initially contacted Adrianna to express our interest in purchasing our home with the Rachael Richards team she was prompt to take down all our key items of interest for our purchase and put us in contact with all the pertinent contacts to make for a seamless transaction.

Li
Review №8

We have had the very best experience with finding and purchasing our new home.We appreciate all the help finding our new home and for the wonderful experience. My family and I are so very grateful. Will recommend to everyone- Thank you for wonderful experience.

cl
Review №9

The R*House Realty team, especially Chelsea were very professional and went above and beyond in helping us with the sale of our home. We experienced some unique challenges and they were so supportive and ready to tackle whatever came their way. We would highly recommend R*House Realty!

Ga
Review №10

My wife and I have been fortunate twice in buy and selling a house. The fortunate part is that both times it with Rachael Richards Group. The entire staff works together as a team. The results being a smooth experience. They will keep you informed at every step of the transaction. Thank you Team R-House

Li
Review №11

Tammie and the entire team were fantastic throughout the process - really listened to and focused on our needs, sought out the best properties to match our needs, proactively kept us informed at every step and made the process of finding our new home much easier than we ever imagined, especially in this market. We are extremely happy. Thank you!

Dr
Review №12

Hilary Sanders is AMAZING! She went above and beyond our expectations and we cannot believe how fortunate we were to connect with her on so many levels. In a competitive buyers market, like no other; she patiently guided us through our search until we finally found a perfect match. All from 900 miles away! Her personal attention on our behalf was extraordinary and as a result we have a new lifelong friend who truly cares about us and will recommend her and R- House Realty to our friends looking to retire in this area. Wed be remiss if we also didnt mention Rachel Richards and her team for their one-on-one calls and messages. How rare is it that the owner of a Realty Company takes the time to personally call a client? Impressive doesnt even seem to adequately describe this level of attention. The world needs more people like this, who care about their clients needs more than just another sale.

Ri
Review №13

I recently used Tammie from the Rachel Realty Group.I was expecting a typical realtor that would help me only when I asked for it. What I got was assistance before I knew I even needed it. She stayed in contact during this difficult time in finding the perfect home in a great neighborhood for the right price. My wife and I are moving to a retirement patio home in beautiful Ahwatukee.Could not be more grateful for the help from Tammie and her team.Richard and Toni

Me
Review №14

This is as close to the Four Seasons treatment, real estate style, as it comes. From the moment we began working with R House Realty, Kristi was on top of it all. There was never an issue they couldnt help us handle, from preparing our home for sale within three days, staging with ideas we would have never thought about and loved (thank you Margie!), to the purchase of our new home. Kristi was available throughout the process to answer questions and provide resources. Stephen and Jesse are a team that simply cant be beat. Thank you for the professionalism, expertise, drive and commitment to getting us in a great home so quickly. They were responsive and well versed in all aspects of home buying. We appreciated the partnerships R House Realty has developed, with a full service approach that takes care of every need.

JE
Review №15

Very helpful and very professional. Made all the difference in making it less stressful to purchase a home. In this market it makes a difference on who your realtor is. Hire the best, work with someone that knows what they are doing. Thank you Hudson and team.

Mi
Review №16

The team is very professional, dedicated, and hard working. They know how to meet your real estate needs. They are very responsive and understand the client’s needs, whether it’s buying or selling. So if you want a committed team to meeting your real estate goals, choose R·House Realty.

Mo
Review №17

We worked with Jennifer and she was absolutely wonderful through the whole process! She was very flexible to go see homes we liked soon after we asked about them and would make sure to get all of the details and ask the listing agent plenty of questions. The 2nd offer we put in during this crazy market was accepted and we feel like we got a great deal for a home we love and had a relatively stress free home buying experience. We would definitely recommend Jennifer and RRG if you are also looking to buy a home!

Ta
Review №18

We are first time homebuyers and we could not have found someone better than Hilary to help us through this process. She is extremely knowledgeable, reliable and professional. After we made an offer, she walked us through each step and kept in touch. We would strongly recommend Hilary without hesitation.

Sc
Review №19

As a real estate investor for over 30 years, I have worked with many real estate firms. R House Realty and specifically Jesse Martinez and Steve Murzi have the best realtors I have ever worked with. They make sure every transaction goes smoothly and are there whenever I need help. I have recommended them to friends and family and to anyone who wants to have the best experience buying, selling, or renting !

An
Review №20

I had a wonderful experience with this group. Responsive and timely. They were even able to negotiate my earnest money back from a transaction that turned out not as expected. Highly recommend. Hudson is a rockstar and grinder. Choose him for your buyers agent!

mi
Review №21

I am so grateful for the opportunity to have worked with Agent Hudson Robison at R.House, Hudson and his office staff service exceeded my expectations. With a positive and friendly language he made me feel that I was dealing with an honest group, he was always there when I needed him, easy to contact and willing to help when I asked. I wish I could describe how happy I was when I decided to contact and used R. House group. If I know anyone who is looking to purchase a house I am willing to recommend him to R. House Group right away. Finally I just want to say I am happy with R. House, specially with Hudson Robison.

Jo
Review №22

I have worked with R House Realty twice now and have nothing but great things to say! The entire team has always been easy to work with, responded to all of my questions in a timely manner and handles everything with professionalism. R House Realty cares about their clients and I can’t wait to work with them in the future!

Va
Review №23

We were first time buyers in this area. We thought we knew about the market, but really had no idea. Hudson was knowledgeable and helped up buy the perfect home for us. He was always there for us, even during those off-hour times of panic, and proactively kept us informed of deadlines and events. He was always professional and calm. We will never work with another realtor.

Lo
Review №24

R-House Realty is a 5 star company. They are responsive to all of your needs and will answer any questions quickly and effectively. We listed our house and within a day accepted an offer for $25,000 over asking price. They handled all items towards closing and kept everyone informed. This is a highly recommended company.

Sc
Review №25

Tammie and Kristi helped me navigate a historically low-inventory-market and successfully negotiate the purchase of my first home. Given the circumstances, I dont think it could have gone any more smoothly, even comparing to friends and family members experiences in more buyer-friendly market conditions. Rachael even checked in herself a couple times to give encouragement and make sure everything was going okay. I never had to go out of my way to get information I needed, and I knew exactly what to expect at each stage of the process. Easy to work with, efficient, and knowledgeable folks across the board!

Le
Review №26

R.House Realty, Rachael Richards Group, has been my agent for my two most recent home sales and demonstrated the value in working with a quality real estate agent. They provided the marketing expertise I needed while respecting my preferences. Their team approach gave me the best service at each step of the process. Their service provider list was useful and provided good quality service.

La
Review №27

The attention to detail is paramount with Jesse and his team I’ve never felt less stress or pressure in all my dealings, he is genuine article 👍🏿

Cr
Review №28

Carla Reid from Rachael Richards Realty is truly an amazing agent. She has done a tremendous job if not more from the start to finish. She was always available whenever I needed her. Even with the Unprecedented COVID situation she managed to bring over paperwork over for us to sign. We hit a bump along the way during our financing process. But Carla was there to help us out and were committed to making sure our dream come true. My family and I are forever grateful for your service. I highly recommend her if you’re looking to buying a home for your family, and you need someone who is trustworthy and gives 100%. Thank you Carla Reid.

Ci
Review №29

It was really great working with Hilary! I highly recommend her and her services! She was patient, understanding and most importantly, she was honest. Thank you for dedication and hard work!

Jo
Review №30

I had the extreme pleasure of working with Jesse Martinez of R·House Realty and Rachael Richards Group and I could not have been happier with my experience.Jesse is a class act professional who goes to bat for his clients, is extremely knowledgeable and completely helps you through your buying experience. Some will say, yes, but this is the job of a realtor. I, however, have not experienced a realtor as passionate as Jesse when it comes to ensuring youre satisfied with his service.EXAMPLE: After the closing, when most realtors are done, Jessie stopped by my home to look things over, because I wasnt able to. Without being asked, Jesse cleaned up about 5 lbs of leaves from my pool, gifted me a lock box for my key and made sure everything was good inside and outside of the property.Again, I could not have been happier with my experience and feel like I have made a friend with Jesse and R.House Realty Group.

Je
Review №31

Jesse and Steve are ROCK STARS!! My family and I were thinking about moving to AZ in early 2020 just as Covid was starting to ramp up. I made a call to RR at 9pm and Jesse answered my call, I was shocked that someone answered at that time of the night and from that phone call on Jesse and Steve have been by our side. We have had one of the worst scenorios imaginable purchasing a house in AZ that anybody will ever go through. Thank God Jesse and Steve have stood by us through this entire process, the emotional rollercoaster, and the multiple moves our family has been through. Our situation is something we would not wish on anyone. Jesse and Steve feel like family to us now and well be forever grateful for everything they have done for us.

Me
Review №32

The R-House Realty team was absolutely amazing. Everyone involved during our process was very attentive and answered all our questions. They made our home selling process smooth and worry free.

Ke
Review №33

We had a great experience selling our current home and buying our new home with R-House. They helped with everything from how to stage the house, digging thru the multiple offers to find the best one, presenting our offer firmly on the new house and made the closing processes super-easy by sending a mobile notary.

Ly
Review №34

Second time working with Rachael Richards Realty. This time we were on the selling end of things. As expected we experienced AMAZING first class service from everyone on our Team. I cannot find words enough to describe how smooth our transaction went from start to finish.They took care of every single detail for us. We never had a worry during the process. They always kept us updated so we were never left wondering about anything. Beyond professional Service!

Ja
Review №35

Being out-of-town buyers we were in need of quality communication efforts and reliable/timely information. The R-House Realty team, specifically Hudson and Kristi did an outstanding job of staying in contact and following-up on communications regarding our new build home and our specific purchasing/closing process. They did a great job and it was a stress free process.

Jo
Review №36

Buying a new home utilizing Rachael Richards Realty was seamless and a very pleasant experience for both Lori and I. The agents we worked with: Steve Murzi and Jesse Martinez, were very professional, attentive to all of our needs, and were able to help us filter the homes we saw on the realty website down to the two we decided to have them show us. Our first choice was the one that we made an offer and successfully closed escrow on 1/5/2021. Both Steve and Jesse were with us during the whole process making sure we met all deadlines & action items and assisted in reviewing the inspection items which surfaced during the inspection of this property. They also provided referrals for a handyman, painter, pool company, and tree professional. During the 45 days until escrow close we were delighted to work with Steve and Jesse and have made permanent friends. They were able to assist in many facets and answered all of our questions or concerns promptly. They truly provided exemplary customer service and I would not hesitate in recommending them to any of our friends looking to purchase or sell a home.

Ph
Review №37

Wow Wow Wow!! What a team! Annette and Jason at Rachel Richards Realty sold me a house 3 years ago that unfortunately I had to back out of, they were very kind and understanding on my situation I felt horrible taking away their livelihood after all the work they had done for us, as a commissioned salesman myself I assured them that I would be back and use them again, well the time has arrived and without hesitation I contacted Annette, her and Jason immediately went to work for me showing me homes all over Arizona with their cell phone using live cell phone video technology as I was in another state, with no guarantees that they would sell me a home, they treated me like I was their best client ever! When I would find a home online or they found one they immediately made an appointment and was on site with cell phone video chat ready to go, its like I was right there! When one of them wasnt available the other one went to work. We never had a downtime, (HUGE)!! If I had a question they were always available and if not, they got back to me within minutes every time! Professional Friendly Reliable and Efficient! If you are buying a home in Arizona trust me when I say Annette and Jason at Rachel Richards Realty is the only way to go I will use them every time great company! Awesome Team!Thanks guys! Ps. Love our new Home!

Mo
Review №38

From start to finish, the Rachael Richards Group was fantastic. The synergy in the team is apparent. They have a clear understanding of the market and sellers needs. I felt that I was an important client through the process. From Kristis organization of staging, photos, and MLS data to go live to Chelseas attention to the offers, final offer details and addendums, and getting us to close, we couldnt be happier. I would 100% recommend this group!

Mo
Review №39

I just moved in to my new house! I was fortunate enough to work with Rachael Richards Group in the purchasing process as new homeowner. Our agent Shari Stewart was AMAZING! She guided us through the entire process step by step with patience and diligence. She worked more and beyond to make sure we got the house of our dreams! Thank you SHARI and Rachael Richards Group for making this new process for us easier than expected!

La
Review №40

Great group of people. Loved working with them. I would pick them again to sell my home. Thank you all!!!

St
Review №41

Amazing experience! Hilary was great---easy to work with, responsive, and helpful. I highly recommend.

Ch
Review №42

I cannot speak more highly about the entire staff at Rachael Richards Realty!I worked with the most AMAZING and KNOWLEDGEABLE realtor, Hilary Sanders, to find my familys first home. With Hilary, the entire process was quick and easy! She worked hard to not only find many fantastic home options for us to look at, but once the home purchase process started, she was there with me every step of the way until closing. She provided wonderful referrals/vendors for all of the services I needed to make this home purchase a reality and I could not be happier with my experience.My family and I love our new home and are so appreciative of Hilary and Rachael Richards Realty! I HIGHLY RECOMMEND!

Cy
Review №43

Jesse and Steve’s professionalism, kindness, caring and willingness to go the extra mile made our real estate purchase the best ever! We highly recommend them.

Am
Review №44

It has been a pleasure to work with Rachel Richards Realty. Everyone on Rachaels team is very professional, knowledgeable, and dedicated to their client. I was amazed at the personalized attention and support that I received selling my home. Everyone on the team has a specific part to play in the transaction and they were all so well coordinated and efficient.From the time I listed my house to when we closed took just under 4 weeks! The entire transaction was uneventful. Rachael Richards Realty is also helping me find my new home in the Chandler area. Hilary Sanders has been great! She listened to my needs and made sure that I only viewed homes that fit those needs. DO NOT HESITATE to reach out to Rachel Richards Realty. They are truly the best!

Yu
Review №45

Shari has been a tremendous help to us in buying our first home. She was very responsive to our questions on email and phone and was the ONLY reason we were able to close on our home despite the lender being over 2 weeks late on our loan approval. Because of her expertise, ability to negotiate and her overall sweet personality she was able to persuade the sellers to agree to extending our contract until our loan is approved. This is something almost unheard of in todays very aggressive market. If I had to go through this process all over again choosing Shari as my agent will be a no brainer. I expect to work with her again in the future!

mi
Review №46

Jesse and Steve are amazing. Throughout they were amazing patient, helpful and insightful - going that extra effort. One of the most important things for me as gong thru the process was responseness and understanding. For every one of my questions their was rapid and thoughtful answers. They held my hand and make it so easy... and the same goes for then whole office team and the network behind. Thanks to all of them I went from first viewing to keys in 5 1/2 weeks! What an amazing team.

Xi
Review №47

R-house helped us to sell our house in Chandler AZ. Overall, it is a good experience. We worked with Kristi and Chelsea, both are responsive and easy to work with.

De
Review №48

Absolutely hands down the best real estate experience I have ever had. Rachael Richards and her team are a first class organization that strives to provide their clients a very personal and professional experience. Contacted Hilary on a Saturday to come see the house and give me her opinion on best scenario to sell the house quickly. On Monday, received the call from Kristi to put the plan in motion. From that day forward worked very close with Kristi and Adriana to get the house cleared out and up for sale. Their list of vendors is outstanding. And reasonable priced for the work the house needed. I cannot say enough on how pleasant it was. Not only are they knowledgeable in the Ahwatukee area but they took the time to understand my personal situation. I will definitely use them again and will highly recommend them to anyone.

Ro
Review №49

I had my first experience with Rachel Richards and team when I sold a home in February. I was beyond impressed with the customer experience which is why I chose them for my recent purchase of a home.Jesse and Steve are stellar, they truly helped me find my dream home last month. They are so responsive and make the experience of buying a house easy and enjoyable. Kristi and Adrianna are outstanding and explain everything in detail when it comes to the paperwork. I would definitely recommend Jesse and Steve.

Ke
Review №50

Shari Stewart is the best - she listened to our ideas, showed us great options, and found us a superb condo which exceeded our wish list. She was always a step ahead and helped us navigate the purchase process smoothly. I would recommend her to anyone looking for a helpful, responsive, and resourceful realtor. Above five stars service and support! :)

Ar
Review №51

Over the last 15 years I have purchased 4 homes and sold 4 homes through The Rachael Richards Group..Rachael and her team advertised my home as “Coming Soon” and it sold even before going live on MLS. I got the price I wanted and closed with a smooth transaction. Adrianna was my point of contact during the sale and everything went as planned.When I purchased my new home I worked with Jesse. This was my first time working with him. I can tell you he was extremely knowledgeable and listened to all of our needs and wants and helped us find an incredible home. There was some tough negotiation to be done and Jesse went right to work on our behalf. We bought the home and can’t wait to move in this January.As a business owner myself, I think the greatest compliment you can give someone is repeat business. I’ve done 8 transactions with Rachael and her team and have been extremely satisfied every time.Cheers!

Sc
Review №52

Relocating to Arizona was not an easy thing..... If there was another star over 5 stars we would choose that, What an incredible experience with Jesse and Steve from Rachel Richards Realty. Personable, knowledgeable, transparent and professional are the words I would use. Jesse and Steve took the time to understand what was important to us and catered to that. I would absolutely recommend them and will to all my friends and colleagues.

Br
Review №53

So glad I was able to work with Jesse, Steve, and the entire team at Rachael Richards Realty. They are extremely knowledgeable and truly focused on serving their clients.As a first-time homebuyer, it was very reassuring from the amount of help and guidance I was given throughout the entire home search and buying process. I am forever grateful for their service and highly recommend!

Ni
Review №54

We had a great experience working with Shari while buying our home! Shari made our home buying process very easy despite all the restrictions with Covid. We would definitely recommend Rachael Richards Realty for anyone looking for a home in the Phoenix area!

An
Review №55

What a great company!! Jesse Martinez helped us through our purchase from beginning to end! If I had to write down a list of everything Jesse did for us it would just take to long!I highly recommend them !!

Ma
Review №56

Steve and Jesse are realtor rock stars!!!! They have been very involved from start to finish. From sending me pictures through the process while I was out of state to continuing to work with the builder after close to make sure everything gets taken care of. I really cannot say enough about these two and will recommend them to everyone I know. My gratitude, appreciate and respect run deep. Thank you, you guys are the best!!!

Fr
Review №57

You couldnt ask for more charming and professional gentlemen than Jesse and Steve. Through their efforts and the team at Rachael Richards Realty, I now own my dream home! From the moment we first connected online 876 miles away, then by phone and finally in person, Jesse & Steve worked endlessly to make sure every aspect of my home purchase went flawlessly. I can’t speak highly enough of this Tag Team Duo… they are the BEST!

El
Review №58

I just want to say thank you to Rachel Richard and her team. It was a great experience and everyone was very helpful. With their help my house sold quickly and above listing price.

Mo
Review №59

I cannot speak highly enough of Steve and Jessie of Rachael Richards Realty who made purchasing the home I could only dream of having come to fruition. Their endless efforts in assisting me in every step of the way made the process from beginning to end exciting and enjoyable. Dreams really do come true ... thanks to Steve and Jessie of Rachael Richards Realty!

ja
Review №60

My experience with the Rachael Richards team was outstanding. Michael Salgado was very responsive, attentive, concerned, and knowledgeable. Our interaction from start to finish was smooth and professional. The follow-up calls from Rachael added a nice touch. I wouldnt hesitate to use them again when the time comes.

Ro
Review №61

The team did a great job. The process moved quickly everything worked out well. The designer, the photographer, and the agents who coordinate the listing and the negotiations were all first rate. I have bought many properties in the past and sold one . . . this was the best experience with a real estate agent(s) and company that I have ever had. Recommend to anyone selling or buying in the Phoenix area.

El
Review №62

I cannot Speak highly enough of Rachael Richards Realty,Sheri took care of us every step of the way, she made us feel very comfortable and confident as 1st time home buyers,cannot recommend enough

Al
Review №63

Loved working with Shari to find our first home. She is amazing and I would definitely recommend

Li
Review №64

I had a wonderful experience! Steve and Jesse were on top of it! Made the process easy, answered all my questions and were so knowledgeable and helpful. By the time I found my house and closed it was a quick and easy process! I highly recommend them! Wonderful, caring, friendly people!!

Ju
Review №65

Jesse Martinez and Steve Murzi were a fantastic duo to help us find a condo (nailed it on the first day of visits and at a great price), and navigate the whole purchasing process. Answered our many questions and kept everything moving towards closing. Would definitely work with them again!

Ch
Review №66

Purchased and sold a home in AZ and Rachael Richard’s team was extremely professional, excellent communication and a super friendly staff! There are many agents out there, but this agency is top notch! You won’t be disappointed, thank you!!

Ar
Review №67

Easy to work with. Great communication, very professional, would recommend to anyone.

Co
Review №68

We were very pleased with Rachael Richards and her colleagues! Kristi and Adriana were so helpful, communicated well and fast. Thank you!!

Te
Review №69

Jesse and Steve were amazingly attentive to all my questions and concerns. I’m a first time home owner, first ever to buy a home in my family, and this has been a dream come true. I’ve heard stories of the home buying process being so difficult and Jesse truly made it so easy and when I had, what I thought were dumb questions, he always assured me my questions were valid and really took the time to explain everything to me. Thank you Jesse and Steve! 😘 I couldn’t hug you or even shake your hand through the process, but my family and I are very thankful. 😊🙏🏼

Da
Review №70

Working with Jesse Martinez and Steve Murzi was a joy in looking for and buying our new house Through Rachael Richards Reality. Jesses expertise saved us a lot of time and money in his attention to detail and negotiating skill with the sellers and their agent. Rachel Richards was also very attentive and obviously stayed up to date on our buying process. I would not hesitate to recommend them to anyone who is in the market to buy a house. Jesse and Steve are exclusive buying agents so they arent distracted by also trying to sell house too.

St
Review №71

Jason and Annette proved to be a great team in our search for a new home. Jason was always prompt and never late for a showing. He routinely explained the details of every house we looked at and was never in a rush to get us in and out in a hurry. He focused on our needs. As a result we become more aware of the details of the housing market which was invaluable in our search for a new home. We found a great house that I am sure we will enjoy for many years.

Ca
Review №72

The Rachel Richards Realty team was a joy to work with! They were incredibly helpful and personable throughout the entire process. I felt so at ease making this big step and purchasing my first home.

Te
Review №73

Kristi Keller and Jeannette Mackin helped me purchase my first home!!! This company is very efficient and organized, I highly recommend Rachael Richards Realty THEY ARE SO HELPFUL AND CARING ABOUT THEIR CUSTOMERS

Ch
Review №74

Annette and Jason provided the most amazing service to myself and my family. We are moving from out of state and they made the process so easy and comfortable for us. Everything went so smooth and we closed on the date they said we would. They were knowledgeable about the areas we were interested in and got our offer accepted right away. I couldn’t be any more happy with the service they provided! Thank you guys so much!

De
Review №75

We cant speak highly enough of our experience with the entire team at Rachael Richards realty, most especially Steve Murzi and Jesse Martinez. We were first-time home buyers with very little knowledge about how to find the right place and they immediately, and expertly, helped us in every way ( and never tired of answering our many questions along the process). They are honest, hands-on, and went out of their way to secure even second opinions for potential issues.We never felt pressured to make an offer and when we finally found the one, Steve and Jesse kindly and patiently walked us through every step of the negotiations to make the best-informed and fair offer. Due to time constraints on our end, Steve and Jesse did everything humanly possible to help us meet our goals and exceeded our expectations- remotely and during a pandemic. Buying our new home was easy and an enjoyable process thanks to everyone at Rachael Richards realty! We look forward to working with them in the future and have already recommended them to other family members.

Be
Review №76

The team at RRR is very impressive. They represented us as sellers and buyers. Everyone is very professional and exceeded our expectations! The way they have organized their team serves the clients really well. Everyone is assigned responsibilities and are experts in their field. We found it so easy to work with everyone. They all have endless energy and great advice.Jesse was so determined to find us the RIGHT house. He never gave up on us and worked diligently in keeping us informed of new finds.Adriana is a great negotiator. She highlighted the key points and helped us focus on what matters.Kristi kept us informed at all times. Texts, emails, calls!Co-owner, Rachael Richards made a personal visit to us and even took our phone call on a Sunday, when she was traveling out of state with her husband.Sold our existing home $8000 above asking price in one day and the home we bought in Ahwatukee is perfect for us!The whole team is in sync with each other and provides great service!

Gi
Review №77

The ladies I worked with at Rachel Richards were above my expectations. Carla, Kristi, and Adriana we super responsive and helpful, moving me along in my journey to buy a new home and sell my current home. They put me in contact with the right people and moved things along with quality and speed. I couldn’t have done this without them!

Jo
Review №78

We had been looking in the Phoenix area for two years and could not find a home and land that would work for us. If something came on the market we liked, it was sold before we could make the trip over from another state to see it. Annette and Jason were determined to help us find a property and were so patient. The house we finally bought only came about because Jason was willing to video tape a walk through of the property and email it to us. We were able to offer on the house the second day it came on the market. We so appreciate all their efforts and would certainly recommend them to others.

sa
Review №79

Professionally well managed and like the multiple blue tape walkthrough before actual closing of the house.

Be
Review №80

The team with Rachael Richards Realty are all wonderful to work with, a big thankyou to our realtor Frank he made everything go smooth and quick for us thankyou to everyone.

Br
Review №81

Outstanding Team Realtor Team. This Team over delivers. I have utilized the Rachael Richards Team for 4 different transaction over the last several years. They are the best. If you have realtor needs in the Phoenix area, this is the Team to work with.

Mi
Review №82

I had a great experience working with Rachael Richards Realty. Jesse and Steve did a fantastic job helping me throughout the home buying process. Despite the difficulties of a tough buyers market and Covid-19, they were always available to conduct a walkthrough or answer any questions I had, even pointing out the finer details that I had initially overlooked. After my offer was accepted they worked hard to make sure I got the best deal - even better than I had initially expected! I highly recommend them. Thanks Jesse and Steve!

Kr
Review №83

I had the opportunity to sell my house and buy my new house with this wonderful team and it was great! They are ALL so awesome and very professional and knowledgeable and it was an enjoyable experience to work with them! Thanks!!!

Ca
Review №84

Living in Idaho, we were suddenly faced with selling a home in Arizona. Rachael Richards Realty took the stress out of the experience with their fabulous staff and spot on service and knowledge. We have already recommended several Arizona friends to this realty. Thank you Rachael Richards and staff.

Bl
Review №85

I had such a positive experience working with Jason and Annette with my home buying. They both went above and beyond with personal attention, and care, throughout the whole process. Even after purchase, checking that everything went smoothly and was everything I hoped and needed. I valued the calm that Annette shared during some of my fearful moments, and Jason was so patient and kind willing to answer my many questions. They were both such a positive support to me I cant thank them enough.

Ke
Review №86

My husband and I had such a great experience with Annette and Jason Holmes! We are out of state buyers and cannot be more grateful for their eagerness to walk the property, provide a detailed video and lots of the great information. They built our trust immediately and provided great guidance along the way. The teamwork and communication was on point the entire process. Should we purchase another home, Annette and Jason would would be our first call.

Ou
Review №87

I have use this company for the past 5 years for buying and reselling home. But my last transaction, I literally got screwed. I sold my home 35K below my original asking price because I was given a bad advice. They keep telling me that the market is shifting so I should consider the low offers and potentially lose a buyer. I think they are using the lowest comps they could possibly find. I didn’t feel that the team put my best interest first. I think they just want the home to be sold quick. My price is so low that even the buyer waived appraisal. Very disappointing.

De
Review №88

I have looked at several homes in Mesa for an investment. Jason and Annette were a great help finding a well maintained home for me. They were wonderful through the whole purchase process- knowledgeable, helpful and always available to answer questions. I highly recommend them.

Da
Review №89

Rachael and her team are amazing. They truly provide world class service from start to finish. The professionalism and support they provided throughout the entire sales process made it completely painless for me and my family. I would highly recommend Rachael to anyone buying or selling that wants a top notch real estate professional that goes the extra mile to make sure everything goes smoothly.

Vi
Review №90

We have worked with Rachael and her team for a long time. Hands down, this is THE Real Estate Team of the past, present and future. Hard work, professional tenacity and superior experience make them simply the best. Their knowledge, systems and first class communication make the Real Estate process enjoyable! Definitely recommend!

Da
Review №91

I had a horrible experience working with them. I felt that they were very dishonest and disrespectful. I will not be working with them again.Update: the owner called me after reading this review and offered to buy me a home warranty if I removed this review. I decided its more important that people know the truth. Obviously their rating cannot be trusted. If she did this for my bad review she probably does it with all or most of her bad reviews.

Jo
Review №92

We have bought and sold numerous properties with Rachael and her team and have always found them to be extremely competent and thorough in all elements of the process.

Sa
Review №93

Annette and Jason are amazing!!! We are first time home buyers and they made everything so easy for us. Jason showed the homes and Annette took care of the paper work etc.... They always responded quickly and were there to answer our questions. Great team to work with!!! I recommend them to everyone!!

Ke
Review №94

The entire Rachael Richards team provided incredible service throughout the sale of our home. And, most importantly, they were able to market the home effectively while giving us excellent advice from start to finish. We are extremely happy with the outcome and would absolutely recommend them to anyone looking to buy or sell.

Ra
Review №95

Wow! If I could give more stars than 5 I would. Rachael and her team helped us to sell our house and I must say, we were very impressed with their speed and professionalism. By the time we finished talking to Rachael and Kristi about listing our house with them, I got a text from my neighbor that the sign for sale was up. Communication was great! they emailed us on a daily basis with updates and we got an offer in 3 days. We are usually picky and not easily impressed, but this team means business. Dianna and Adrianna kept us engaged with every step in the selling process and were there to answer any question we had. We will not work with anyone else but this team for our real estate needs……simply impressive!!!

Gr
Review №96

This was such a great experience! My realtor team was always available when I had questions or needed help. It went so smoothly I couldnt have asked for a better home sale.

Ro
Review №97

Rachael Richards Realtys Team of professionals handled the sale of my house with performance exceeding my lofty expectations. Adriana, Dianna & Kristi were fast, efficient & responsive. The closing on my house took only 9 days. Amazing!

Br
Review №98

I cant speak highly enough about our experience working with Jason and Annette at Rachael Richards Realty. We were first-time homebuyers trying to pull off a tricky cross-country move (with a baby!), and they came to our rescue. Their team was incredibly responsive and, more importantly, proactive at every step of the process. Highly recommend.

De
Review №99

I have had the pleasure of working with Annette and Jason Holmes, they and their team at Rachel Richards Realty have exceeded my expectations. I am a first time home buyer and they have held my hand through every step of the way. They have been included on all emails to my lender and helped me make the best decisions. I can’t say enough great things about this team! Thank you!

Ch
Review №100

Absolutely hands down the best real estate experience I have ever had. Rachael Richards and her team are a first class organization that strives to provide their clients a very personal and professional experience. I worked very closely with Adriana and Kristi and I cannot say enough on how pleasant it was. Not only are they knowledgeable in the Ahwatukee area but they took the time to understand my personal situation. Communication was excellent throughout. I ended up getting full asking price for house and closing was a breeze. We had to go through a couple of offers to get the one we want and their guidance through this process turned out to be invaluable. I will never use another realtor ever again. Thank you!

Information
29 Photos
100 Comments
4.8 Rating
  • Address:1345 E Chandler Blvd STE 119, Phoenix, AZ 85048, United States
  • Site:http://rhouserealty.com/
  • Phone:+1 480-270-5782
Categories
  • Real estate consultant
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:9am–4pm
  • Sunday:9am–4pm
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