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Priority Towing Service
3242 S 36th St 2, Phoenix, AZ 85040, United States
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Ra
Review №1

Your guy Wayne! Fast! Super reliable! Incredibly friendly! Security worker (since I dont know her name) Abuela, working 8 hours still brought smiles to all of our faces! Wayne, real life saver. Thank you both! Totally cool!

Jo
Review №2

I wanted to share a big thank you to KENNY of Priority Towing for rescuing me last week. My tire completely shredded-off on the I10. Riding on my rim, I limped off of the freeway to the nearest intersection gore point next to the airport. Airport Operations became aware, and Kenny came out to take a look at the situation. He was able to hoist up my front end using his tow truck, and changed my tire next to the intersection. I was quickly on my way, and out of a dangerous situation. Thanks again to Kenny and Priority Towing for providing a very professional and expert service. KENNY was really awesome, and I greatly appreciate his expertise and kindness in saving me.

Ti
Review №3

Richard was our Professional Towing Expert he is awesome. He handle our baby. Benz 550S like it was his own. The front office answered the phone promptly and dispatched Richard to us immediately. Pricing was inline with other companies and performed when the first two companies (Omni Towing and Marys Pro Towing cancelled after having us wait for 2 hours for them.If you need a professional tow service use Priority Towing Service.

Bo
Review №4

The driver (Rick?) was prompt professional and courteous. He took care in the loading and unloading of our vehicle and was very polite in his manner. As a woman who was alone at night, that made me feel at ease. Highly recommend them.

Ro
Review №5

We had a flat tire at Sky Harbor Airport and Kenny Took care of everything that got us back to Sedona safe and sound. He’s a fabulous individual!

Ma
Review №6

Want to thank the company for handling my issue today, My truck was in a very weird spot and they sent out one towing man but he couldnt get to it due to the parking lot layout and immediately they sent another tow truck to finish the job! Excellent customer service and very reasonable price, will be using again for future tows👍

Ta
Review №7

Wayne, did an excellent job helping us get our vehicle back on the road. We were stranded at Phx Sky Harbor East Economy Lot late Sunday evening after a long day of travel delays to get home to a dead truck. I located Wayne in the parking lot helping another client and request his assistance. Although he was due to be off already he stayed and made sure to assist us in getting our vehicle back on the road so we could get home. Wayne was very professional and had a get it done attitude, absolutely awesome. I am so grateful for your service expertise!

Sc
Review №8

Very professional. The gentleman that towed my vehicle took his time and loaded the vehicle properly. The vehicle I had towed is twenty years old and will definitely need a tow again one day. I have already saved Priority Towing in my contacts for when I need a tow again. I have come across the bad side of towing and it is refreshing to see it done right.

Jo
Review №9

After getting stranded at the airport. Priority was the first to agree to tow me from the airport. I called a handful of companies and they all said no. Angela answered and was professional and efficient. Robert came within 10 minutes and was just as professional, as well as friendly and helpful. Towed the car to the shop. The price was affordable and the overall experience was great. I’ve never had a pleasant towing experience until now. Thanks to Angela and Robert.

Va
Review №10

Needed a jump. Called & was quoted accurately on price. Wait time was longer given it was a Friday afternoon which are typically busier days. Driver was very helpful & efficient. Thank you!

Me
Review №11

Richard called me let me know when hed be there, Richard was very professional and prompt. Definitely will use again.

n
Review №12

Richard did an amazing job towing my car. Got to my car in under an hour and was much cheaper than I thought. Better than AAA!

Bi
Review №13

After a crazy long day of work, to get to the employee parking lot on 44th st, in 105° heat, and realize my battery in my car died, it’s great to have fast, and professional service. The serviceman, Kenny, showed up very quickly, and was really nice and professional, and did I mention quick!!! Thank you so much, Kenny. 10/10.

Da
Review №14

10+ stars for Wayne and Priority towing! Wayne showed up quickly and was very professional and kind. I have used this service often at the airport. From putting air in my tires, to jump starting my car. They are always fast, reliable and Courteous. We appreciate all of the hard work they put it in to make sure we get home safe. Thank you!

Lo
Review №15

My Yukon XL’s battery wore out while parked in the airport parking lot and I had my two little kids with me. Wayne was the gentleman that came to jump my care. Since my car’s battery was so big, it’s a hard jump. Wayne worked very hard to make sure my car started. It took over 30 minutes and a lot of fiddling to finally get it started. Wayne was extremely friendly and very, very helpful. I highly recommend using their service especially if all their employees are just like Wayne. He’s AMAZING!

Ti
Review №16

Friendly customer service, quick response and drop off. Tow driver was polite and accommodating. Overall good experience given the situation.

Ka
Review №17

The driver, Brian was amazing! He was very professional and did his best to ease my worries as he had no information about where my car was going..The car repair and tow were all arranged by a third-party so this wasn’t unusual, But he made sure I was happy before he left and he got me all the contact info before he completed the job. Bravo, and thank you Brian!

Li
Review №18

Wayne & Kenny are a couple of awesome guys! They came fast & had our keys back in our hands in minutes. Great service & we would highly recommend them anytime!

TC
Review №19

The service was very professional and thorough. They arrived in a timely fashion and were proficient in their work. Highly recommended.

Tr
Review №20

Today I was leaving Phoenix Sky Harbor Airport and ran out of gas! Worse thing ever to happen in this Arizona heat!!! I was nervous because I was blocking traffic and cars were giving me the side eye when driving by lol Nevertheless KENNY with Priority Towing did an amazing job with helping the situation and getting me and my vehicle to safety. Kenny was very professional, efficient and welcoming. I highly recommend this company if you need help immediately!! Thanks again KENNY :)

Je
Review №21

One of the most accommodating towing company in the valley. Everyone from the Dispatchers to the tow truck drivers were very professional and courteous. Huge shout out to driver 41, Atiyyah, for his positive attitude and overall professionalism. After using multiple towing companies for my job, I came across PT after reading the awesome reviews. Im very picky when it comes to choosing a tow company esp for work. These guys went above and beyond to help me out on such short notice. I will 100% be using them for future towing services. Thank you!

Pa
Review №22

Very polite. Professional. Would use your services if all of your drivers were like him

Er
Review №23

Amazing service! 10/10 recommend. Richard was fast paced, very efficient, super kind, passionate, and understanding. He deserves a raise!!!

Da
Review №24

I had a terrible day...flights cancelled, family emergency, etc. Finally got back to Phoenix super late, and I couldnt find my car.... walking around already stressed in 110°. 30 minutes later found my car and somehow the battery had died (it was midnight and I had a 3 hour drive on top of that) I felt like crying. Called the service and an incredibly helpful and polite gentleman named Wayne showed up quickly, and had me on the road within minutes. He wouldnt even take a tip. I hope your company recognizes how amazing of a worker you have in Wayne. Thank you Wayne.

Ka
Review №25

The driver Randy was so personable. He took his time to load up the car and made sure everything was secure.Alberto the manager (I believe that was his name) was quick to respond and make sure my Sister and I was rescued in a timely manner.If I need towing again (I hope no time aoon) I will definitely call Priority Towing!

Pt
Review №26

I had the absolute pleasure of working with Tyson. Extremely well mannered, fast paced, and very efficient. Processing was quick, painless and my car was picked up within the hour. Would highly recommend to anyone for any of their road side assistance needs.

Jo
Review №27

Richard was fantastic! On-time, super quick and pro. He had to pick my Jeep up in the Oversized Vehicle parking lot at the Airport - Terminal 4. He got in there and was patient as I got his vehicle and mine paid for at the pay booth.

pa
Review №28

Technician 41 was very friendly and quick to arrive. Service was affordable.. I would definitely recommend to friends. Dispatcher on phone was also friendly and accommodating.

Ja
Review №29

Used this company two times now in the last 6 months. The driver and dispatch person are always really nice. I know what you are thinking, He is just lonely so he makes up excuses to call them, nope! I have an older car that is in need of towing to the mechanic that often. Dont take this the wrong way, but I hope I dont need them again, but If I do, I know they will be friendly, ahead of schedule and professional.

Jo
Review №30

Very professional and friendly service. Kenny was very helpful and friendly. Thanks Kenny for all your help.

be
Review №31

Amazing tow service! Richard was so kind and helpful. I highly recommend!

Te
Review №32

The lady who sent the tow truck driver to change my son’s tire was really nice. The first tow truck driver that was sent was not professional and did not have the tools needed to change the tire. So another tow truck driver had to be sent out. Took about 40 minutes. This was our first time using this company might be the last. We will see.

an
Review №33

Wayne helped us at the airport with a dead battery. He was so fast getting to us and was patient in getting the car jumped. He was kind and friendly. Really appreciated the service. Wayne- you are a stellar guy!

Fr
Review №34

Friday afternoon rush and Priority Towing was able to get a driver to pick up our truck (that died on the Cactus Road off ramp) in less than 30 minutes! The receptionist was quick to get our information and call for a driver and the driver was professional and safely got us off the busy roadway. We highly recommend Priority Towing!!

Sk
Review №35

Wayne was very quick to get to us. Extremely patient and helpful. Glad he was able to help us.

Ma
Review №36

Zech was wonderful! Extremely professional, on-time and a pleasure to do business with. Ill call Priority towing for all my future towing needs. You should to.

Ha
Review №37

Wayne was awesome and helped my jump my battery after I was a bonehead and left my cab light on over the weekend. Couldn’t have had a better experience! Thanks Wayne!

Ki
Review №38

Excellent service provided at Skyharbor. Nothing is worst then flying home and not having your vehicle start. Wayne was fast to come help. He was friendly and good humored. Thanks for the help!

Th
Review №39

After a long flight, Wayne came to jump start my car and helped me get home and out of this heat. I am forever grateful. Thank you!

Ro
Review №40

Boss seemed very cool I hope I get the benefit of him hiring me

St
Review №41

Wayne and Brendon were lights out, they stayed with it until the job was done. This job required tricks only an experienced tech could handle. Nice job fellas!

Sh
Review №42

Wayne helped me with a battery issue today @Sky Harbor. It looked like a lost cause but he continued to deploy additional options to never leave a woman stranded. He was wonderful and kind and did just that. The world needs more Wayne! 10 stars!Thank you Priority Towing.

mi
Review №43

Spot on, these guys are great, very honest with ETA. Very friendly crew on the phone and drivers.

Wi
Review №44

Came back from a 5 day trip to a dead battery. The car wouldnt start. A service driver for the airport passed us and asked if we needed help and help we did. He called a service member and within less than 5 minutes Wayne showed up and was able to start our car within seconds. He was very nice and efficient. Thank you!!!!

Ba
Review №45

Wayne was amazing. He went out of his way to help start my vehicle. He helped me replace the battery. Very friendly and helpful.

Sa
Review №46

A huge Thank You to Wayne for helping me earlier this evening. I locked my keys in my trunk after a long day of flying and he was able to get into my car and on my way less than 5 minutes after showing up.Thank you again, Wayne!

Ju
Review №47

After calling AAA and being quoted 2 hrs for a jumpstart, I contacted Sky Harbor Airport Parking and they sent Wayne out to help me in all of 15 minutes. Happy they have this service and comfort knowing if I need to use it again, they will be able to help!

Ch
Review №48

Wayne helped and he was amazing. Quick to the job… friendly… and represent led the company well

Be
Review №49

Wayne did an awesome job he responded promptly and professionally and helped us with a tire problem. He helped us drive home safely and get back on the road.

Em
Review №50

Kenny was great, very friendly, and helpful during a stressful time. I would highly recommend this company!

ki
Review №51

Super fast and friendly. Wayne was great.

Br
Review №52

Great to deal with and took care of us in our time of need! They sent out a driver in a timely fashion!

as
Review №53

Amazing company. Full of amazing people.

Ch
Review №54

Incredibly fast lockout service! My sister locked her keys in her car and Priority showed up less than 30 min and had us in the car almost immediately! Very nice and polite driver!Highly recommend!

Ke
Review №55

Quick and very friendly! Wayne was awesome!

Ru
Review №56

Great customer service ! Kept me updated when they would arrive to retrieve my vehicle tow truck driver explain everything in detail very professional and respectful of my vehiclevery patient dispatcher was great whole experience was awesome!!!!!

Dy
Review №57

I called a TON of tow companies around 2am for. These guys are the most reasonably priced, and my veteran long time driver Robert was so informative. This guy knows his stuff. He had me hooked up and on the road about as fast as I could park my car in a parking lane hehe. The drop off spot was also in a difficult spot, at which I offered him to just put my car in the street. He did a u-turn and backed my vehicle between another vehicle and large rv like it was nothing . I swear he could had done it with his eye closed. And from the chat along the drive we had they train all of their drivers to be highly skilled and aquire such tricky maneuvers. Best of all the pricing was MORE than fair, and they are cheaper than the others. They were also very commutative. I had them tow my car to the dealer ship close to my house later and they did so perfectly. I highly recommend this company. Dont waste your time when you have a great family owned company at your disposal such as this one. Dylan . 2013 Hyundai santa fe ,silver.

Al
Review №58

Service was prompt and easy to setup. They towed my car quickly and without issue

Br
Review №59

Tyson came and picked me up at the crack of dawn. Would recommend! Great and friendly service!

dw
Review №60

Tow truck driver Great job will use this company

Jo
Review №61

Wayne was very professional and did a great job about getting me into my car when the keys were locked inside. Thank you Wayne!

Jo
Review №62

The tow truck driver that came today I believe his name is Tyson what a really cool friendly guy I recommend this company for towing services

Jo
Review №63

David was cool. Quickly and carefully picked my car up and set it in my driveway. Id definitely call priority again for a tow.

Ga
Review №64

Great people they went over and Beyond to help me take care of me the tow driver they sent over very respectful very nice person theyre the best

Do
Review №65

I arranged a pick up on last Monday for Thursday of last week. It went seemless. They picked up my car from Lexus and brought it 20 miles to a specialized repair shop. All done. Thank you Priority!!!

mi
Review №66

My driver was awesome. Professional and friendly

An
Review №67

Receptionist was efficient and made me feel like there wasnt a problem, that they couldnt get through. The driver, Chuck, was courteous, professional, and extremely knowledgeable. I was kept informed of the process because I wasnt present at the pickup.Ive used this company 2 times and when I need their services, Ill choose them again! I recommend Priority Towing to everyone!!

De
Review №68

Wayne was fast and friendly. Showed up playing some good music which broke any potential tension from the situation. Thank you!

Al
Review №69

Wayne was kind, courteous and professional. Came home after being gone for five days to a dead battery and he showed up to save the day!

Ke
Review №70

Excellent service! Very fast and professional the tow truck driver even sat with us and waited until our ride came (since we weren’t in the best area) Thank you so much again!

ca
Review №71

Driver #41 is awesome! Very professional and helpful 👌🏾

La
Review №72

Wayne was prompt, professional, and got me back on the road from a dead battery at the airport. He was just there so fast!

Br
Review №73

They were amazing!! Driver #41 was super nice & very helpful in getting my car into the correct parking space after I had it towed home post crash. overall amazing!

Je
Review №74

Wayne was great! Quick to respond and worked until my car got started again! He saved us! Thanks for going the extra mile Wayne!

Dy
Review №75

My car had a dead battery after being parked for a week. Wayne was quick to get to me and give me a jump. He was very kind and got me on my way.

Ke
Review №76

Wayne helped us at the airport. He was friendly and very professional.

Ye
Review №77

He was so nice and very polite.

Jo
Review №78

Excellent service and quick response I recommend priority towing to anyone.

Je
Review №79

Call and they took care of moving my cargo trailer this morning to the storage, I will definitely will use them in the future. Mahalo

Ki
Review №80

Richard did a great job!

Ri
Review №81

One of the best. Cheers!

Ra
Review №82

Wayne was quick, professional and kind. Thanks much for the help at the airport.

Br
Review №83

Driver 41 is the best! Great service 👏

Na
Review №84

Ismael was a very nice person and super super quick.

La
Review №85

Tyson is awesome made me laugh, also had a super positive attitude. I will be calling priority towing for future towing needs. Thank you!

Wi
Review №86

Today 08/23/21 my vehicle was damaged by the company an the unprofessionalism of the manager still wanted the invoice closed out with a payment of $127 stating its the only way they can cover the repairs at a shop of the companys choice being a certified mechanic I refused and demanded repairs to be done at the dealer the matter is still currently on going

Ki
Review №87

Did absolutely everything and took it exactly where I asked.

Ma
Review №88

He was fantastic beat experience Ive had with a tow

Ca
Review №89

Kenny was real helpful.

Th
Review №90

Atiyyah was a blessing and a great driver very professional

R
Review №91

I greatly appreciate having this service in the South Mountain area. Wayne was kind, knowledgeable, and super professional. The battery jump service was also reasonably priced. I will definitely use them again if/when needed. I also highly recommend them.

M
Review №92

Great guy #41 driverProfessional, polite and great to work with. He towed our 20’ storage container.

Fr
Review №93

Way expensive. Cheeper to rent a U-haul and tow it yourself.

Jo
Review №94

Driver was able to relate to having a broken down vehicle, was professional and humble

ba
Review №95

Josh was not only on time but professional and pleasant..great price and more

Jo
Review №96

I got a flat tire on the side of the road and a fellow driver pulled over and helped me change my tire we got it off and everything but I didnt have a spare and Chuck from priority towing offered up his spare but unfortunately it didnt fit so we left it propped up on the side of the road till I was able to get my tire fixed the next day. Thank you Chuck for helping me out I got my tire fixed thank you again for all you did.

Di
Review №97

Driver called about a few minutes early, very phone friendly and his service was better than great, like having a friend lending a hand. Will use again if needed and request driver #41, Thanks pal be safe.

Ol
Review №98

Thanks for picking me up so quickly guys and getting my car to the tire shop! Great service, highly recommended.

Da
Review №99

Very professional and on time! Driver #41 Tyler, was amazing and I would definitely recommend him!

Na
Review №100

Horrible, took 3 hours for the tow truck to arrive with my vehicle to its destination!?

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3242 S 36th St 2, Phoenix, AZ 85040, United States
  • Site:http://www.prioritytow.com/
  • Phone:+1 602-232-6006
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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