user
Pick A Part
3125 W Broadway Rd, Phoenix, AZ 85041, United States
Appearance

Comments
Na
Review №1

The women running the office are amazing! Super helpful and friendly. Very informative! Answered all questions we had and they also warranty the items which is amazing. Definitely recommend!

ブラ
Review №2

Perhaps one of the absolutely best, and honest businesses in the valley.Employees are very friendly and helpful, everything is reasonably priced, with them even offering to sell waters and sodas to customers—being this is in Arizona, and Im writing this in July, this is very important.With such a wide variety of vehicles, some modern, some classic, some lightly used, some heavily used, its possible to find just about anything, and everything for what I was looking for. On eBay, what I needed wouldve cost me around $700, going to a shop—probably somewhere in the thousands. But I spent only $110 on high quality parts, bolts, screws, and cosmetics.God forbid, if I get into an accident, I might skip a shop, and just get what I can from these guys.

Da
Review №3

Super friendly staff they are all great people! I wish I could remember specific names I thought I saved the names to my notepad but my phone died. It was alot of fun seeing all the cars. Their lot is well kept up and clean. They have good prices and are fair with them. They wont overcharge you! Ill have to get names next time I go back to be more specific but overall best experience Ive had. I was there for hours looking around.😀

Sk
Review №4

Use to be a dependable yard. Now they dont answer their phones and close early. Turned away at 420 and I only needed to view the inventory for picking Sunday or if here Monday because they arent open Sundays. They are listed as open till 5 on the website. BS

Zi
Review №5

Great place to find spare parts decent prices

St
Review №6

When I went to the junkyard on Monday with my husband and I waiting in the front for him for about like 45 min and I could help but notice that it was pretty busy because there was one person ( that skinny girl with the glasses) working and doing everything including answering phone and dealing with rude customers but still kept a good attitude with everything, while that other big black dude wasnt trying to do anything but just be talking on his earpods and going in and out while that skinny girl was left with no help but she never even complain, she just kept doing her job , that guy needs to get cut or actually start doing his job cuz he could of at least help her out especially when its was busy.

He
Review №7

Had my car there .. hard to find pearl white colored car

Re
Review №8

Stephanie has great knowledge of Inventory and excellent customer service skills. All around team player.

De
Review №9

Great selection of cars/parts, fairly well organized, and the prices are unbeatable

Ki
Review №10

No place to park, but we got a good deal, we will go back again.

Mi
Review №11

Had what we needed and staff very helpful! Thanks

Ro
Review №12

Place is great, and friendly, $3 to go in and walk the lot. Bring your own tools.

An
Review №13

Great selection of parts for all types of cars. Price wasnt bad either

dr
Review №14

Great place, masks are optional, cars are very complete, some probably even running.

Te
Review №15

This is a great place to go, friendly folks and go prices, plus very helpful.👍

Ch
Review №16

First time visitor. They asked what make I was looking for, printed a list for me with location info, went right to the cars and got every part I was looking for. In and out within 30 minutes. Great experience and I’ll be back.

Co
Review №17

Jessy and Roger were awesome. Roger helped me out and went out of his way when he didnt have to. Thanks to them you have a life long customer. And they did it on my birthday!

Ma
Review №18

Bad place, wouldnt even return an $8.00 part that wouldnt fit. Really?? Plus very limited inventory and higher price $3.00 just to look! Bad place and rude

Os
Review №19

Prices can be alot more competitive with other wrecking yards.

Je
Review №20

Great choice of parts! Jesse and Rog were excellent at customer service and motivating me to get the part I needed!!!

Br
Review №21

5 stars. Roger and Jesse were super helpful, came in just before close and got exactly what I needed. This place is stocked on customer service!!

Ke
Review №22

Great selection of cars for parts and low prices. The guys running the place are very knowledgeable and helpful. I recommend this place if you need parts for your car.

Ch
Review №23

Was at the Gilbert location. Then went to the Phoenix location. They told be they don’t take a people past 330pm because the close at 4 pm. I was there at 315 and they closed. I called while sitting in the parking lot asked if I could get a part real quick and they said they shut everything down already. I explained the car was a donation vehicle for a veteran and I need to just grab a part real quick and they refused. Will not come here again.

To
Review №24

The original u pull it yard in Phoenix and still the best! Jessie the manager and his crew work hard to provide great customer service and I like they post pictures of fresh cars to the yard in their Facebook page

Da
Review №25

Get your own parts from tons of cars but make sure to bring your own tools they also have carts inside to bring your tools and parts to your car

Ra
Review №26

I love going here. Jessie and Roger are always here to help me out and they always have all the parts I need. Every time I go here I’m never disappointed.

Ra
Review №27

Best junkyard in phx from my experience

Ca
Review №28

They go above and beyond for their customers. Would definitely recommend using them.

Jo
Review №29

This place is awesome!! Roger and Jesse are very helpful and great customer service!! I will for sure be back!! Also thanks for hanging on to my tool box. Give these guys a raise!!

Br
Review №30

Great staff always has what Im looking for... Friendly people and prices are responsible.

Jo
Review №31

Went looking for a trailer hitch for my old Xterra, was not disappointed. They had two compatible trucks in the yard, an hour of PBlaster and wrenching and Ive got a good-as-new 2 hitch for under $40. Roger and Luis were a big help, friendly and available for any questions. Nice, clean facility, very well organized including hoists for engine blocks and plenty of hand trailers. Importantly, most of the vehicles were well blocked up for undercarriage work. Bring your sunscreen as well as tools!

An
Review №32

Tagore and Louie were great. Nice customer service. Thank you

Ga
Review №33

They were super helpful, they even went the extra mile to help us get the 318 in our rig.

in
Review №34

Very awesome customer service found the parts I needed and will be a life long customer, I highly recommend checking them out! They have great pricing as well!

An
Review №35

Pick A Part is a great place to come get parts and they let my niece in side when it was hot they guys are awesome I recommend them to anyone who need parts the ks for all you did

Sh
Review №36

Got what I came for. Rodger helped me find exactly what I needed. Got me in, got me out.

Be
Review №37

High energy and excellent customer service from Roger and Jessie. Excellent bargain price on the part I bought, which would have been a lot higher at the other junkyard.

Je
Review №38

Great customer service experience. Lady at the cashier was really nice. Very helpful and great variety of selection at the Pcik A Part..

St
Review №39

Great place, guy up front was helpful and friendly.

Sa
Review №40

Always good people at the front desk. Usually can find what you need if you keep up with their stock. Always gonna come back for car needs.

Je
Review №41

Went in and the place smelled amazing super clean and very organized. The staff are friendly and helpful and they always are jammin to good music. Love coming here

Lu
Review №42

This should be your first Choice when going to junk yards. Great customer service. Roger is the man!

G1
Review №43

Love this place one of the best junk yard never lets me down👌🏾

Br
Review №44

Theyve always got everything you need!

Je
Review №45

Great place to go when no one has the part you need.

Jo
Review №46

Jessie was extremely helpful he went above and beyond what I asked to help me get what I need thanks allot guys keep up the good work 😀

Ju
Review №47

If I could give them less than one star I would. I returned a core transmission today and didnt realize I had the card I originally bought the transmission with. The website says they give cash back for cores so I went to get it. The woman (if you want to call her that) told me it had to go back on the card I purchased it with even though the website says differently. She asked me if I wanted her to try and see if she could give me cash and then when it wouldnt let her she gave me store credit even though I told her I wanted my money and didnt want store credit. When I realized I did have the card I was told too bad so sad get out or we will call the police. I was told to leave and never come back but I am supposed to accept store credit for a store I cannot return to. On top of that, when I got home, I finished installing the transmission I purchased from them and it is no good and I am having shoulder surgery tomorrow so getting it out and exchanging it is not going to happen so I paid 150.00 for a junk transmission that I cannot even return.

In
Review №48

I received excellent customer service from Jessie and Roger they went far an beyond to insure we would be happy with the purchase of my 2004 toyota Camry front grille. Thank you both

Ji
Review №49

Nice lot with plenty of decent vehicles to pick from. Don’t forget to bring your own tools. They advertise tools for rent, but I didn’t need to. Also be sure to price check with the staff before you take time to pull parts, as they maybe competitively priced locally or online (new). But for the obscure hard to find dealer only part, pick a part wins hands down. The entrance fee is very reasonable, and the staff is helpful and friendly.

Ro
Review №50

I love this place came in went to get what I needed.the people there had great customer service it was my first time ever going to a junkyard to get something for a car a recent purchase I love their customer service and Stephanie was one who helped me and her co-worker they were awesome people and I love this place cuz it wasnt hard to get what I needed

Co
Review №51

Rude, unwilling to help, and requires a face mask in an open area, I will be taking my business elsewhere from now on, as well as telling all my friends and family how rude your employees at this location are. As soon as I walked in I was rudely asked where is my mask, then when I simply asked why one was needed in an open yard, I received a very rude and condescending response of because we care about peoples health, apparently you dont care as much about customer service.

ar
Review №52

Small lot for the price. Not much to select from.

Ti
Review №53

Very helpful staff, went in looking for parts for one vehicle and walked out with a great set of tires for a ridiculously good price. Shout out to Jesse, and Becca for helping out and especially Ruby, they went the extra mile to take care of what i needed. Thanks guys!

Jo
Review №54

Rodger and Andrew were awesome up front super nice and professional come over and check them out and get the good deals

mi
Review №55

The people are very helpful, great selection of cars, and they tell you upfront wether or not they have the vehicle you’re looking for. The owner should care about the people who work there, as they work hard to provide a good service! would recommend to anybody who wants good parts at a fair price.

De
Review №56

If you have the knowledge to fix your own car and want used parts this is a great place to go. Good selection of domestic and imports. Inventory of cars are updated monthly and can be checked online. Great deals when they have 50% off days.

Mo
Review №57

Very helpful workers

Ka
Review №58

Honestly this place is absolute garbage. Every single time I come to this place people are short and rude and disrespectful. Don’t come to this place if you are even a minute after 4:30 because they won’t let you in but don’t state it anywhere on the website. Literally anywhere is better.

Ro
Review №59

Was hott. But i found my parts..

Ma
Review №60

They have what you are looking for....

az
Review №61

Great customer service, ALL employees had very cool attitudes

Ni
Review №62

This place is good on parts wonderful atmosphere just a poor Taste on cashiers on Monday I was assisting my husband in the yard noticed one of the cashiers be extremely friendly with a gentleman at the yard were proceeding to pay and notice this young lady kissed the gentleman in front of several customers and that is very inappropriate due to the fact that this as an establishment as the other young lady was checking us out i notice again she stepped outside and kissed another gentleman which again is disgusting finally very disturbing as management I feel offended for that individual very unappalld and wishe management look upon this. What kind of place is this Ill never return nor my husband

Da
Review №63

Had a pretty positive experience at this yard. Needed a thermostat housing for a 1994 Ford pickup with the 300 I6, and the electrical pigtail for the coolant temperature sensor and it took me 5 minutes to find and cost only about $12 compared to $30-40 at a parts store. Take a look around, I even found a good selection of older vehicles/collector vehicles with lots of parts still intact.

Lo
Review №64

This is by far the cheapest place to get used parts for a vehicle. Robbie was very helpful when I was there this weekend. Very reasonably priced, not hard to find the parts, but you must pull them yourself. I definitely recommend this place if you want to save money on parts. A thank you goes out to Robbie for all of his help.

La
Review №65

Roger and Stephanie are very helpful. Good selection and great service.

Ra
Review №66

Always nice helpful people.

We
Review №67

Very friendly staff! Keep up the good work!

Ch
Review №68

Jesse and Roger were super helpful with finding inventory of my car. The also got me signed up for the free membership so i can get coupons for when i make a trip back.

Ch
Review №69

Excellent place to get the auto parts you need. Very helpful. I am handicapped and they went out of their way to make sure i got the parts i needed. No need to go anywhere else. This is your one stop shop.

Fe
Review №70

The service is excellent quick and friendly. They have a wide selection and will locate the vehicles you need and let you know where to find them. Best of all are open everyday of the week!

To
Review №71

The website gives the prices of different parts. I needed a tail light lens. The website said $5. When i checked out the lady said it was over $22! When I mentioned the price in the website she said well i can take the insurance off and it will be $19. WTF?! I dont suggest going there.

An
Review №72

I love going here for just about every little thing. One minute they only have 3 vehicles you need, the next they got 10! When I go I make sure I have everything in my junkyard bag, right down to a little blue tooth speaker! Its always fun to dig thru a salvage yard and this is my favorite!

Ro
Review №73

I needed a couple of parts for my Toyota Camry and was able to find everything I needed. The guy at the front Raymond was more then helpful. The price was also great compared to what the dealership wanted to charge me.

Ar
Review №74

The parts selection is plentiful, the staff is warm and welcoming, i already felt welcome upon walking in the door and finding a clean open front office with seating but seeing a woman behind the counter eased my nerves as well and made the whole experience so much less intimidating. I was directed to exactly what i needed and checked out in mere MINUTES. I can not rave about pick a part west enough! Thanks you!

Ma
Review №75

I experance was fantastic at this location and service was great. Once I walked in a women welcomed me and ask me what I was looking for, I told her the make and year and within secends she handed me a paper with there lane location number. I found every part I needed and not one item I got was defective and this saved me over $1,600 over wholesale (paid less then $60 for all parts).

Ja
Review №76

I have now had two bad experiences at this yard. First and foremost, there is no published price list, which should have sent up warning flags but didn’t. Essentially what happens is you pull the part and then they decide what to charge you, based on how much they think you will pay. If you look like you are from the burbs,or something other than a bum prepare to pay extra.The first incident occurred on 9/1/2013. I purchased some transmission parts. When I got to the counter, the employee looked over what I had and told me my bill was $100. That seemed a little steep considering I only had 3 master cylinders and a transmission line. I questioned what everything cost and he explained that the master cylinders were $30 a piece and the trans line was was $5. I should have put the brakes on right there but I didn’t. Looking at the receipt when I got home, I noticed that the master cylinders were only $20 a piece and that the employee had tacked on a $20 Misc Trans charge for a non-existent part. Obviously as a way to up-charge me because he thought I’d pay it.The second incident was on 9/4/2013. I returned to the yard against my better judgment, but this time I had a plan. I would call from the yard once I had located my parts and request a quote. I pulled one brake booster and one pedal cluster. I then called the desk and they quoted me $35 for the booster and $25 for the pedal cluster. No problem, I took my parts up to the counter where the same employee from the 9/1/2013 incident asked me suspiciously if I had gotten a quote. I said yes and told him what I had been quoted. The employee stated that the price on the pedal cluster must have been a mistake because they are $65 not $25. Now it had taken me an hour of work in 100+ degree temperatures to pull that cluster so for better or worse I wasn’t leaving without it. When I questioned the change in price, the employee huffed and puffed and told me he would sell it to me for $45, $20 more than what I was originally quoted.Needless to say, I will never return to this yard and I recommend that other do the same. The U-Pull and Pay down the road has a published price list and no games, I will be going there from now on.

Br
Review №77

Best experience I could of asked for! The two gentleman working were polite and very knowledgeable. Prices are awesome, I was pleasantly surprised I was able to stay within my budget!

Ky
Review №78

Great service and selection!

Ra
Review №79

Good selection, but, have had the high price experience that others described. Ill go here last if I really need a part. They do have a good selection, but, boy do you pay for that selection -Example: hood $150, others $50 - thats a HUGE difference in the price!!!It would be really nice if they had a published price list, as most other pull a part places are doing these daysBeen screwed over here again - quoted once price, get to the counter and its a different price. Shame that the pick n pull in Chandler closed.

Da
Review №80

Hands down the best junkyard around. The help is great and very imformative , yards really clean and well kept. 5 stars! Will def be coming back.

jo
Review №81

This location is the worst. The people aren’t very helpful at least the guy that “helped” me.

Jo
Review №82

Leo was great! They had some pretty neat stuff there too!

Aa
Review №83

I picked up some headlights from a different location after trying to put them on my vehicle I realized they had to beam not one baby so I went to this location I did fail to get store credit from Mesa I was not aware it was a requirement to get store credit before attempting to go to another location but Mark made an exception and took care of me exchange them in place for the wrong year the computer said they fit they did fit they just did not accommodate my wire harness all is well now

Sc
Review №84

False advertising. This business claims Lowest prices, guaranteed, will match any competitors advertised price. They are BY FAR the most expensive self-service yard around (3 times as expensive in most cases). They will not match any competitors advertised price. I called the manager out on it, and his response was that his sign out front only says Low, Low, Prices, not Lowest Prices. This is false.I contacted headquarters, and all they did was talk around me, trying to avoid my questions. Its bait and switch, really, and I dislike the fact that they dont list prices. Im always shocked when I get at the register. Just today they charged $44 for a grille from a sedan. Most other yards only charge $12 for the same part. I almost put it back, and in fact, I put back the $40 cassette radio that anywhere else only charges $7 for. One time they charged me something like $40 for an alternator that I could have bought for $17 at another yard.Sometimes there are acts of kindness, but overall, I feel that the prices are too high, and the attitude of the employees often seems like they are trying to squeeze every last penny out of me. I often avoid this yard, but every now and then I come back to give it another chance, and always regret it.

Ni
Review №85

Chill staff! Be$t price$!! lemme get on my DIY!!

Je
Review №86

They had exactly the parts I was looking for and even some I werent. I will definitely come back next time I need car parts!

Ca
Review №87

Great customer service. Helped us with everything that we needed. Definitely will return if I need anything for my car.

Is
Review №88

I was there, and there is not a wide variety of cars. I was searching for a Dodge Ram and could not find one. I also asked for a restroom to wash my hands and was directed to the restroom outside, which ended up being a portable restroom, which didnt even have sanitizer for your hands.

tr
Review №89

Tony at front desk priced and was very helpful. They rock i got the part and price and the gentlemen that helped take the part off was nice to thanks so much

Ch
Review №90

Pricing has become intolerable. Everything is priced roughly three times higher than neighboring yards. I would only go here as a last resort.The prices would be excusable if service was any better than the competition, but its not. These guys will also nickel and dime you with misc fees for every stupid little item that most other yards wouldnt even bother charging you for.

Ka
Review №91

The Best Place To Go For Low Price && Great Customer Serves..

I
Review №92

I came here last week, got some parts for my car at really good prices. Checking out was fast and easy. I will be back again if I need some more parts.

Ab
Review №93

I use to go to pick-a-part a lot. They use to have half of Tuesday and Thursday and really did have the lowest prices. Now, though, they seem to be the highest priced of any of the yards. They even took down their price lists...And I agree with others, they seem to make up the prices when you get there. They should change their motto of having the lowest prices...its very unfortunate too since they normally have the best selection.Sorry pick-a-part, I probably wont be coming back to you unless as a last resort.

CA
Review №94

I LOVED IT HERE IAM NOT A MECHANIC BUT I DO WORK ON MY CAR AND JUST LIKE EVERYONE ELSE I LIKE TO SAVE ON AUTOMOTIVE STUFF THIS PLACE IS VERY WELL STOCKED ON CARS ALMOST ALL CAR TYPES AND PARTS ARE VERY INEXPENSIVE.

Is
Review №95

Found everything I needed for 2 different cars I was working on and the prices were great. Would recommend to anyone who knows how to tear apart a car and needs a great price on parts.

RO
Review №96

Didnt find what I needed but over all. great experience. workers were friendly. seem to have a nice lay out

El
Review №97

Had a nice layout and exactly what I needed for my Acura. Good prices with friendly cashiers.

Co
Review №98

Quality Scrap yard would recommend checking out the online inventory before you come!

Na
Review №99

The guy and girls who work there were very helpful to me I ound r etthi g I need and Dom extras as well the price was great the service even better thanks guys for making aot easyer on a girl to get the things she need

Ma
Review №100

Staff was OK but make sure you check your receipt.I said no warranty on a $15.00 gauge cluster and they tacked a $7.79 90 day warranty charge on it. Who in their right mind would pay almost 50% on a $15.00 dollar part anyway.Watch the core charges. They charged $1.00 core on a plastic windshield washer reservoir. Really????Go somewhere else and avoid this lot.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3125 W Broadway Rd, Phoenix, AZ 85041, United States
  • Site:https://mypickapart.com/
  • Phone:+1 602-513-5901
Categories
  • Auto wrecker
  • Auto body parts supplier
  • Auto parts store
  • Salvage dealer
  • Salvage yard
  • Used auto parts store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–4pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations