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Martins Auto Repair
3636 N 16th St, Phoenix, AZ 85016, United States
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cl
Review №1

Great people and customer service. Also did a great job on my car. Will recommend to my friends. Best regards, Branch

Jo
Review №2

They are transparent and honest in their quality service. They are professional, attentive, and great at keeping a customer fully informed throughout the diagnostic and repair process. They provide services at a fair and reasonable cost. Highly recommend!!

Ka
Review №3

Customer service is always friendly, scheduled my appointment was quick and easy, work was done efficiently and economically.

St
Review №4

This was my first time, I needed a brake fix and oil change with general upkeep. Great customer service, super friendly and organized, and even offered to drive me to and from work if needed! I will be back for servicing in the future. Sarah and Dave were especially welcoming, thank you.

Ji
Review №5

This is my second time working with Martin’s and my second time walking away a happy client despite unexpected repairs. Their system for reporting the results of an inspection is very user friendly and the results are sent to me immediately with pictures, detailed notes, and a green, yellow or red rating indicating severity. They are proactive and very communicative and genuinely come across as caring for their clients. I also love that I am supporting a local business by working with them. Highly recommend!

Ke
Review №6

EXCEPTIONAL service! Appreciated their honesty and integrity. Martins will definitely be servicing my Lincoln from now on.

De
Review №7

Said they fixed my truck but didn’t. Probably just moved some wires around. Will be taking it back to make sure they do the job right or I need a refund so I can take it to a proper mechanic!

Li
Review №8

Outstanding service. These folks helped solve an unsolvable long-distance problem, and I cant be grateful enough. I had an old Lincoln I had bought that I had been trying to get transported from Scottsdale to Indiana for the better part of two and a half years. The car was inoperable, the sellers home was up in the mountains of Scottsdale, with a winding driveway that a carrier couldnt get back into far enough to collect the car, NOBODY wanted to go up there after it, AND nobody in Scottsdale wanted to work on a car as old as this Lincoln.I finally went looking for mechanics in Phoenix who worked on older cars, and using great reviews as a guide, I landed on Martins. They not only agreed to look at the car, but recommended a good tow vendor who DID go up to Scottsdale and haul the car down for me, which was the critical first step. Babes All City Towing was the company they recommended, and they were outstanding.Trying to manage a repair / transport in that area, from over 2,000 miles away had been a total nightmare up to then, but in under a DAY, their mechanics had the car running and ready, and the pricing was more than reasonable. It wound up waiting a few weeks for carrier transport scheduling, but they were good enough to harbor the car for the time I needed, until dispatch could be arranged. SUCH good people. Bo was fantastic to work with, and Martins was the next-to-last step in finally getting that car home after all that time and trouble. If youre in this area, dont hesitate to look them up.

El
Review №9

Once again, Martins Auto has come through with flying colors! My 1999 Solar needed a lot of work. Sarah was patient and helped me to prioritise with my safety in mind. The team is professional, caring, and really good at what they do. I will never take my car anywhere else. I trust these good people 100%

Te
Review №10

Honest, efficient service. I will use them again and recommend to others

Da
Review №11

Did an incredibly thorough inspection of a truck I was looking to purchase from out of state. Told me everything I needed to know about the inspection with a full inspection report that was emailed to me. Mechanic took the time to go over the report in depth with me and answer all my questions. He even did a valuation for me. Peace of mind! Highly recommended! Professional and courteous!

Va
Review №12

After telling my husband several times we need to call Martins. It was no honey I got this, no honey you dont. I was right we needed Martins. Ill recommend Martins to my friends. They are honest hardworking people, good people and they have fair prices.

Ma
Review №13

Amazing service! Fast, thorough, and incredibly reasonable. Went in because the break check light on our Prius was on. They ran a diagnostic, reset the codes, free of charge. Will be returning here for all maintenance needs and a full tune up.

Ba
Review №14

These guys are awesome! Ill be using their service from now on.

Jo
Review №15

They always take good care of me and my vehicles.

Ni
Review №16

Always trust them to do a good job. pricing is competitive. they took the time to explain what the problem was and how they repaired it.

De
Review №17

I love Martins and would recommend them with no reservations. Good honest people and great service.

Ca
Review №18

Everyone at Martins are courteous kind. efficient professional , thorough and reliable.I wont use any other auto repair and maintenance company.Besides one can get free water. soft drinks and candy any time.😍

Ch
Review №19

Needs more help in the bed side manner department.....

Um
Review №20

I am super satisfied with Martin’s Auto Repair.I didn’t pass SMOG test but they helped me fixed my car and passed the SMOG test.Everyone who works there is very sweet and the service is the best. They are so professional. They even gave me a detail report about my car’s situation after carefully checked my car.Thank you very much!!! The best auto repair shop and I will come back if the future.

St
Review №21

Great service and great people. Helped me save spending $16k with a pre-purchase inspection that caught some major red flags with the car I was interested in buying. I dealt specifically with Sarah and Dave.

Go
Review №22

Amazing service every time! MOST HONEST Mechanic IN TOWN! Martins is the only place i take my 09 Toyota Tacoma . They do a full diagnostic on her and use the red light system to let you know what needs done now and what can wait a bit. Highly recommend 👌

Le
Review №23

I love this place. They team was polite, professional, fair price, and they kept me informed every step of the way. I havent had a regular mechanic for many years. Martins will be my place for car service from now on. Thank you Martins for a great job!

Ri
Review №24

Always the top of the line service with a professional standards over 30+ years ! Nothing less than QUALITY SERVICE from these car professionals.From the Start with customer service to the quality Job done by these highly talented techs , the whole experience is seamlessly done with customer care at its utmost importance during these challenging timesThank You Glenn and all the guys at Martin’s Auto for excellent service !Mr. Ric [email protected]

Je
Review №25

Ive been bringing my vehicles to Martins Auto Repair for over 20 years, and Im always satisfied with the dedicated time put into analyzing the issues that I may be having. My most recent visit was for a basic check-up, and to check my front struts that were leaking on my 1996 Ford Windstar Van. I received an estimate and they made all the necessary repairs. Their friendly customer service is also worth mentioning, and that is why I never hesitate to call Martins Auto Repair whenever I have an issue with my vehicle. Great Mechanics, Quality Work!.....I can even guarantee if this little doggie was having an issue with his vehicle they would be able to find the problem in no time at all. :-)

Dy
Review №26

Great place to take your car. I was skeptical at first as with trying any new autoshop. They really care about your car and that you understand what is going on. I love that I can drop my car off instead of waiting there. The price’s aren’t bad. I have been here twice and have no complaints. They have great integrity. I finally found a place that wont over charge me because I am a woman. Thank you!

Ke
Review №27

This was my first time at Martin’s Auto. I am so happy to find a repair shop I can trust. They replaced a sensor and made sure the issue was corrected before retuning the vehicle. They were very honest about other service items the vehicle might need in the future. I would highly recommend them.

Ki
Review №28

This was my first visit but wont be my last. Had to have my car towed and they had a company that I was able to just add to my bill. So convenient. Not only did they do a great job on the car they emailed me a report letting me know other things complete with pictures. No other company has ever shown me pictures. I was able to add a few extra things and still pick up my car at our agreed time. Very friendly and I did not feel like they were trying to take advantage of me. I sorta knew what was wrong with my car and other mechanics tried to tell me otherwise to charge more. So I thank you very much and you earned you a returning customer.

Ma
Review №29

A family-owned business that has gained notoriety for great work, honesty, due diligence, and friendliness in dealing with its clientele. I am so glad to have seen this business featured in one of the local news for years of service to the community as the owner is grounded by his inspirational story of survival and thrived through his relentless effort to do good in the face of adversity. I LOVE Martins Auto Repair. They are the best in Phoenix!!!

Ar
Review №30

They are very Professional and comuicate well explain all details of repair I highly recommendMartins Auto 🚘 🙂Thanks to all Employees @Martins Auto

Na
Review №31

Take your car to Martins Auto Repair. The service is above and beyond. Professional, detailed service tailored to your car. They explain everything and in terms anyone can understand. From the moment I called till the time I dropped off my car and picked it up, I was in the best hands. Wonderful customer service.

Ab
Review №32

Everyone at Martins is so knowledgeable and really takes their time to ensure you understand what is going on. They explain whats going on in words you understand which is so great! They are all ethical and kind so you know you are getting services your car actually needs, they dont just throw a bunch of scary words at you and then expect you to fork over hundreds of dollars. I wont take my car anywhere else, they are simply the best!

Vo
Review №33

Took my car in here for the first time after reading other positive reviews....couldn’t be happier with my decision. Excellent communication, thorough inspection report, and fair prices. My car is in great shape now, thanks to Glenn and the crew! Won’t take it anywhere else now

To
Review №34

Martins Auto Repair is hands dowm one of the best auto repair shops I have been to. Everyone there was super friendly, very informative, did a thorough inspection of my car, and helped me find the fix to my car in a timely manner. I will definitely recommend this place to all my family and friends. Thanks again Martin, Sarah, and everyone else working there!

JA
Review №35

The good people at Martins Auto are thorough professionals who you can believe in! I have entrusted the care of my vehicles to them for 20+ years now, and I always rest easy knowing that an honest and fair evaluation of my vehicles status will be forthcoming. First class customer service and automotive repair excellence!

Ma
Review №36

I’m so excited to have found an auto repair shop I can trust! They have worked on my vehicle several times now, and I am very pleased. They always inspect it and send me a very detailed, easy to read report that outlines their recommendations, but never exert any pressure to do any repairs. They are courteous and helpful and even offer rides home or loaner vehicle as needed. Also, their pricing is very reasonable and fair. I would highly recommend them to anyone.

Mi
Review №37

Great management and staff! Efficient and thoughtful service. Thorough work for a reasonable price. Helped coordinate towing and detailing. Kept me informed at every decision point. Will definitely use the service again.

Pe
Review №38

I took my vehicle here after weeks of chasing an issue at another shop without finding the root cause of the issue.Thanks to C.J. after a quick discussion of the engines performance issues he pinpointed the first thing to look at and an hour later he had confirmation of the issue and 2-hours later it was resolved. Very knowledgeable! Trust me this team at Martins knows their stuff!

Fr
Review №39

Had a breakdown late in the afternoon. Martins was right next door brought it over and had it for me the next day at 9 a.m.. they followed up with me a day after work was completed just to make sure everything was okay. I would recommend Martins Auto to anyone for professional, reasonable, and prompt service.Frank A.

Wo
Review №40

I needed to get an older vehicle diagnosed and repaired in a very short period of time during the COVID pandemic. The folks at Martin’s found the primary issue plus some other items. They gave me the information I needed to make a decision on what to have repaired. The pictures and explanations they provided were so helpful. I asked them to just fix the primary issue and they did. On time and on budget. They had great customer service and communicated with me during the process. I can’t recommend them enough. The old car made the drive from AZ to OR with no issues. Thanks Dave and the folks at Martin’s!!

Ka
Review №41

I’m new in town and wasn’t sure who to trust with my car, my manager at work recommended this place and I’m glad he did. The people at Martin Auto are very pleasant and professional. I had a lot of work that needed to be done and they did it in less than a day and it cost less than I expected. They even left a cute little thank you bag on my passenger seat when I got my car back. 10/10 :)

Me
Review №42

Martin’s is so great! Great service and very communicative. They updated me throughout the day so I knew exactly when my truck would be done. Sarah at the front desk explained stuff clearly and thoroughly (I know nothing about auto mechanics). They’re honest and good at helping me prioritize what work needs to be done at what time. They have an inspection list that ranks the repairs and maintenance you may need. Never pushy sales people and never making me feel bad for not knowing what I’m talking about. I thought I was hearing a noise while driving and someone came out to take a quick test drive with me to see if he could hear it. They really go the extra mile! They were so busy the day I dropped off my truck and they were still done within the working day! Amazing!

Ch
Review №43

First let me say Im sure this shop is very capable of diagnosing and repairing vehicles. In fact I was impressed with there diagnostic methods and documentation. They actually trouble shoot and test components instead of relying solely on scanning codes. My grip with them is they charged my mother $518.41 to replace one drivers side ABS wheel speed sensor on her 2012 F150. I know the price includes a steep diagnostic fee. But the truck was throwing a C1155 code for that specific wheel and sensor and really it does not take long to check continuity and resistance in a circuit. Also, it only takes about 30 minutes to access and replace the sensor. I know Ive done it on my own F150 of the same model. The OEM part itself ranges from $80 to $115 depending on where you order from and is readily available. I could understand a bill for $200 or $250 but $518 is straight gouging. There are no two ways about it! My mother is an older lady and I feel somewhat vulnerable in these situations. After I heard what she had spent on the repair I confronted the shop and the lady at the counter really couldnt justify the cost other than saying the part was expensive which as stated earlier only made up about a fifth of what they charged . I know its not my truck, but I thought others should at least be aware.

Ju
Review №44

I have taken my car to Martins since I moved to the area in 1995. I started working at a law firm in Phoenix and one of the partners at that firm recommended them to me. They are so great especially for women. They never leave you stranded. I trust them and I never take my car to a dealer. Martins has the same staff they had in 1995. That tells you something! They treat their staff as well as they treat their customers!! Got car trouble? Go see David Martin and the rest of his outstanding staff!!

Da
Review №45

I have known and been a loyal fan of Dave and his team for over 15 years.The only thing that has changed over this time is his increased knowledge and adding more skilled technicians to his team..... for his dedication to his craft and his genuine concern for his customers is has always been and continues to be over the top and relentless in these times.They are the best.

Se
Review №46

Im new to Phoenix and was looking for a trustworthy auto shop here to help me out. I came across Martins and gave it a try. It is definitely worth the 5 stars and I will most certainly be going back when I need help. They went the extra mile in all aspects and didnt charge me two arms and two legs. Barely having any money as a new college student, I am very grateful for that. I would absolutely recommend their services.

Ri
Review №47

Ive been using David at Martins Auto for over 30 years now and they are the best - Ive since moved my offices but still will make the drive for service from Martins Auto. Honest, reputable, and just all around good guys - Glen is a pretty nice guys as well. I highly recommend Martins for all your auto need.

De
Review №48

I have known Dave for over 20 years. He has always been upfront and honest about what needs to be done with my car. He talks to me like a person and explains things in a way that I can understand. Martins Auto is the only place that I take my car to.

Ja
Review №49

Martins Auto Repair staff is very friendly and respectable, they are very kind, caring and helpful. They thoroughly document their work, any current issues, and upcoming issues. This is my second vehicle with them and hope that I can have all of my vehicles served by them. They truly do care about the job they do, costs are very affordable, and never felt pressured by the staff to have work done or that we cant let you drive home today

C
Review №50

Top notch quality and professionalism. They are going to be straight forward no bs. This is the best place to go if you’re not a car guy or woman and you’re not going to fix your own car.

Ma
Review №51

Martins has been taking care of my vehicles for the past several years. I recently took my 2006 Honda Pilot in for service and as usual they took excellent care of me. They stand by their work and if a part still under warranty needs to be replaced they give you the same excellent service as for non warranty work. Cant go wrong here 167K miles and counting on my Honda! *using online name for privacy*

Ma
Review №52

Dave and his team were great getting the electrical problem sorted in record time! They explained everything they checked and showed me what was fixed. Good to know!Back on the road!Thanks everyone!

Sa
Review №53

I was very pleased with the work and professionalism displayed by Martins Auto repair. They kept me up to date throughout the process and provided me a loaner vehicle whilemy vehicle was beingworked on. They even discovered another issue from some previous work I had done. I would definitely recommend them if youre in need some maintenance.

Fr
Review №54

Came here a few days ago to fix an issue with the cooling system in my car. I was surprised that the job was done in just a few hours even though they seemed to be quite busy. I appreciated the thorough report they did on the issue along with pictures. They even show other issues you might not be aware of with pictures too. Martins is an upstanding business that presents the facts, and only charges you for what you ask.

jo
Review №55

First I know NOTHING about car maintenance so I’m very skeptical about car service shops. After reading many reviews I decided to give Martin’s a shot. I came in with a 2015 Honda Fit with a hundred thousand miles on it and have since had Martin’s shop service it every 5,000 miles so I’m six services in due for number seven at 135 thousand. My intuition is that this shop is honest and straight up again being inept about car maintenance this is a hard review forme to write. What I can say is that my car feels aligned and tight all the way through between services and I haven’t had a problem between services. This shop has three loaner cars and have used them when needed. Martin’s also has the decency of giving their employees the full weekend off they are closed Saturday and Sunday’s and that says ‘rest assured’ in my book. There’s a real father and son feel to thisplace. Young and middle age men that seem to have a mechanical bond and do what they do because it’s an important passion. In in for the long hall here. Peace out

Ev
Review №56

We are happy to bring our senior 13 y/o Chrysler and our newer 4 y/oTundra to Martins for servicing.They keep a computerized log of all repairs, and they are up front with what maintenance or repairs are needed to do first for your safety and what can be delayed.Last summer, they were kind enough to take my Chrysler 300C in for emissions testing after they replaced the fuel injection. And off course, it passed emissions.Martins has a nice waiting room and everyone there is very friendly. When they can, they will bring you home. Or you can visit many good restaurants within walking distance.We are looking forward to many safe miles on the road.

Ke
Review №57

Martins is a top tier shop! I was referred to them by ADEQ for emissions failure on my 26 yr Blazer. Amazingly professional from front to back. They not only fixed her up, they took her to emissions for me and she blew numbers like brand new. They are now my permanent and only shop.

ji
Review №58

My partner has taken her Navigator to Martins for several years, and she has been very pleased with David and his staff. I recently took my pick-up in and was very pleased also. Yes, the prices may be high (same as everywhere), but the knowledge of the staff put them head and shoulders above other shops.

Ca
Review №59

Got my car towed for me and fixed within 2 days, was very pleased when I got I back!

Ti
Review №60

I use David for all my vehicles. He is fair with all his prices and if anything goes wrong he fixes it. No charge He’s the best. He backs up his service and keeps his word. I would recommend Martins Auto Repair to anyone who’s looking for a strait shooter.

Ch
Review №61

Martins Auto Repair looks at only what needs to be repaired vs. all the things that could be fixed to make a new vehicle again. They are very accommodating to busy schedules and will give you a ride within the area whether it is dropping off or picking back up to bring to the shop.

St
Review №62

Dave and Glen were friendly and always do great work

Th
Review №63

Great service. The mechanics know what there doing. Martins auto repair will not make repairs on parts that dont need it.

Do
Review №64

A trusted mechanic is hard to find. Mr. Martin and his crew are the best I’ve come across in 15 years in the Valley. You can feel it when you’re in the shop, the staff is friendly and they know their clients personally.

Bi
Review №65

This was my first trip to Martins Auto Repair after seeing they were selected as a Phoenix Best. In for an oil change for my Subie Outback, they demonstrated they go the extra step and conducted a thorough examination of the car, which I appreciate. Its always good to know what may be coming down the road. All the staff are very pleasant and seem to be happy to be associated with Martins. Sure, some are family members, which I believe solidifies their commitment to providing quality service to the community.

Vi
Review №66

Martins Auto Repair does great service!!! I have yet to be dissatisfied with their work or service. They have now worked on 2 cars for me; my previously car a 1999 Chrysler LHS and kept it running great. So needless to say that I had no problem taking my 2012 Lincoln MKZ to them for repairs.They take very good care of their clients. And they are one of the first mechanics that I have known to actually have their clients best interest at heart. They strive to ensure that their work is done right and that your satisfied!! And if youre not they will make it right for you. I will continue to take any car I have to them without a second thought!!!Vincee

Ta
Review №67

I love this place. Very convienent and didn’t make me feel Like I don’t know what’s going on. 🥵

Al
Review №68

Always friendly and thorough. They give a detailed report of my vehicles health every time I bring it in for an oil change.

Ev
Review №69

Every single time without fail I’m treated with consistent professionalism, and working with Glenn is always seamless. I’ve taken my car here ever since moving to Phoenix in 2017. And I don’t know why I would ever go anywhere else!

Ch
Review №70

Ive been going to Martins for a little over a decade. Ive always found them reliable and honest, and my whole family does business with Martins. They keep my cars running great, and help me prepare for whats needed in the future. I cant imagine going anywhere else for my Automotive needs.

Da
Review №71

Always happy with their service, and recommendations. Ive never felt pressured or taken advantage of. Being able to get a ride to and from work via their shuttle service is a huge plus, when dropping off my car.They also have exceptional customer service.

Sh
Review №72

The amount they quoted was what I paid and the service was exactly what I needed.

DV
Review №73

My vehicle went in for one issue and came out with several malfunction, including my engine now smoking.Also, when I received the diagnosis list of all “problems” they found on my vehicle, some of them mention repairs I did already with a very trustworthy mechanic friend from my hometown (miss him). As an example, they (Martin’s employee’s) diagnose my radiator and my alternator as, “Original OAM (manufacturer’s), needs replacement soon”. Well, guess what! I had change my alternator 3 times (including recently, not long ago) and my radiator I change it twice! (I had this card for over 15 years. Was aiming to be scammed if I did not know mechanics and be so proactive about my car! PERHAPS! Now, the part that they did “repair” was made with an after market part (which seems this place run with) but also was not place were the original part belongs! Of course, it is an after market part! causing the change of the original lay out of my engine! ( The part was fixes to the outer part where the original part was, now it’s exposed and vulnerable to break again, plus new holes had to be done to attached the part. 3rd: They tried to charge me for a service I did not authorize nor condone...What’s wrong with you people!!!!Sloppy, Bad, AND POOR QUALITY OF WORK AND MANAGEMENT! (Forgot to mention the poor costumer service at the phone)My advise: STAY AWAY FROM THIS MECHANIC SHOP!!!! Phoenix has three things in excess: Barbershops, Starbucks aaaand MECHANIC SHOPS! Tons of them!!! Don’t settle for poor service and possible scams!That’s my personal advice and review.Have a great day everyone, stay safe.

Am
Review №74

I was extremely pleased with the service I received at Martin’s Auto Repair. They updated me along the way and explained everything in detail. The repair was perfect and done exactly when they said it would be. Highly recommend and will definitely be back for any future automotive needs.

Je
Review №75

Great customer service, kinda nostalgic actually. Just good ole solid guys... plus they all stopped to meet n pet my dog. Proof that these guys are awesome !

Do
Review №76

Very nice and professional. The work is excellent by all the mechanics and front staff. I live in the neighborhood so is close also. We all know some work is not cheap, but they go beyond it seems for less if that makes sense?

Ja
Review №77

Been coming here for at least 15 years. The guys are honest lets me know what to save money for in the future. I have referred numerous friends and coworkers all have been very pleased and are still using them even thought they haved moved out of the area. Dave, Glen, Bo and all the others are good people.

Aa
Review №78

These guys are the best. They are not pushy and don’t try and get you to buy things you don’t need. They do great work and do it quickly. Highly recommend Martin’s to anyone who needs work done on their car.

T
Review №79

Honest service. Beat their competitors price by about $100. Will definitely be back

Ro
Review №80

Friendly, trustworthy, efficient. They go the extra mile. Took my car in for the check engine light so I could pass emissions, they got the testing done for me while I was at work and vacuumed my car too! Great service.

Li
Review №81

The best repair shop ever. Very professional, reasonable prices and very nice people. Wouldn’t use any other repair shop 😁

Do
Review №82

I have a 1993 Toyota T-100 which has a rough idle, rich fuel issue preventing me from passing emissions. Over the past year Ive brought my truck to many shops and spent hundreds of dollars in an effort to identify the source of the problem. Although I have a very high mechanical aptitude and have even worked on my truck myself, I do not have the diagnostic equipment and knowledge to extrapolate the data aquired by that equipment. The Folks over at Martins are TRULY PROFFESIONAL . Sarah at the front desk is warm and very knowledgeable. The diagnostic report I received was clear, well written and succinct. The folks over at Martins have their act together. Thanks

ka
Review №83

Is this the same Martins as before ?

Ki
Review №84

No matter how large or small my automotive problem is, the crew at Martin’s always comes through for me! It gives me such peace of mind to know I have them in my corner!

ri
Review №85

I brought my car in early in the morning due to issues when shifting into fourth gear. They were helpful and were able to diagnose the problem before the end of the day. Kept me in the loop about what was happening and gave excellent service.

An
Review №86

I cant say enough about how much I appreciate the honesty, patience, care and concern Dave demonstrated. Hes an excellent communicator whos goal is to work with you and make sure youre happy. He does not move forward with any work prior to obtaining your permission. His prices are reasonable. I will continue to use and refer them business.

Kr
Review №87

They repaired my A/C quickly, provided a thorough inspection report, and arranged a ride for me and my kiddos. Sarah in the front went the extra mile on customer service. When I picked up my vehicle, they even had two packages waiting for my kids to open as a thank you! I wont ruin the surprise for what was inside, but lets just say that the effort was very sweet!

Br
Review №88

Martins is the best mechanic Ive ever had. Theyre always honest about what repairs I need to make and what can wait. Ive used them for five years and wont go anywhere else.

Sm
Review №89

Very qualified mechanics that go above and beyond for customers. Services here are not cheap but they will take the best care of you.

Co
Review №90

Very nice and helpful. Thorough inspection and was on my way very quickly. Will definitely be returning when my car needs work in the future.

An
Review №91

I can definitely see why they have been rated the top auto shop in Phoenix so many times. Service is always quick and transparent. Highly recommend.

Bo
Review №92

Love the team at Martin’s. Our family has been using them for many years. We can always count on quick service, fair pricing, knowledgeable service experts and quality service.

Br
Review №93

I took my VW jetta in for a transmission repair a couple weeks ago and was extremely happy with the service and friendly staff. They did a full inspection of my vehicle and informed me of all the issues and priority repairs that should be fixed. I was given a breakdown of the repairs via email as well as all my pricing options.5 stars for their friendly service.5 stars for the work they did.5 stars for checking in a week later.

He
Review №94

I was on vacation from Wyoming and my engine light came on. I took it to them and they were very honest with me about what was wrong. They gave me multiple options on what I could do and got going on it right away. They were extremely nice and professional. I would recommend them to anyone!

Sc
Review №95

This is the first time Ive used Martins for service or repair. I do a majority of my own auto work, but needed Martins to help me get my new 86 Dodge Ramcharger project vehicle to meet state emissions requirements. Im very critical of any service I pay for and I have to say that Martins exceeded my expectations. My Ramcharger is now emissions compliant thanks to Martins! Thank you to Sarah, Glenn, and the entire team for a great experience!!!

Ro
Review №96

Been going here about a year. The guys are super fair and knowledgeable. Prices are never a shock. They seem to actually care about your vehicle. They are honest too. Which is why I will never go anywhere else. ( Been jerked around and ripped off by others) they straight up told us the cost to fix my husbands suspension on his car was more than the car was worth. They could have easily tried to push him. They changed all of my belts and hoses....A month later I had a squeak, no idea what it was, took it in. They called me and told me they just had to adjust one of the belts. I didnt even think about. They didnt try to charge me and say it was something else. I love Martins.

Ri
Review №97

The customer service was excellent. They were friendly and professional. Im not originally from Arizona and sense I been here Im from the south and they gave me good old southern hospitality.

Co
Review №98

Problem-free drives to the hospital, thanks to Martins Auto RepairMy son was scheduled to stay with me this summer while he waited for a heart transplant. I took my car in and told Martins staff that we would be driving back and forth daily from central Phoenix to the Mayo Hospital in NE Phoenix, including the day my son would be notified that he needed to come in within a couple of hours because Mayo had what appeared to be a good match for his transplant. I asked the staff to check for anything that could possibly go wrong with the car, so that mechanical problems would not delay us. Not surprisingly, they did an excellent job -- the car worked perfectly and my son received a heart (that part thanks to a generous donor family).

Ma
Review №99

Love these guys! Sure you can pay a little less but these guys have saved me money by their honesty. Ive been going here for many years. These are good honest Christian man for excellent at their jobs. Ive never had to redo any of their work as Ive experienced at lesser shops.

Gr
Review №100

The quality of service in the attention to detail of my needs and what my vehicle needed without having to go overboard was exemplary.

Information
65 Photos
100 Comments
4.8 Rating
  • Address:3636 N 16th St, Phoenix, AZ 85016, United States
  • Site:http://www.martinsautorepair.com/
  • Phone:+1 602-266-5755
Categories
  • Auto repair shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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