I called Hays when we suddenly had to shut off the water to our house because of broken shut off valves under a sink. Brett arrived within a couple of hours, replaced the shut off valves and installed a new faucet for us. He was prompt, very friendly, and clearly skilled at his job. I will call Hays first from now on!

Charlie and Matt were fabulous to work with!! They both took the time to answer my questions and explain the process of servicing my AC unit. I appreciate them and will definitely call them back for a pre-summer service. Thanks fellas!! Much appreciated!!

Hays replaced my HVAC system, water heater, and installed Flow Tech water management technology and new smart thermostats. They came out for my membership maintenance plan a few months later and fine tuned all the systems. Unfortunately, the original thermostats they installed would not connect to the internet, so their technician Kevin removed and replaced them with better quality thermostats, and they connected to the internet with no problem. Hays customer service is exceptional and they went above and beyond to make everything the best quality and best option for me. Also, the different technicians who Imet spoke very well of the company and their satisfaction as an employee. That speaks volumes to me about a company. I recommend them highly.

From the moment I called to schedule them, Hay’s proved why they had so many 5 star reviews. Getting someone to repair an A/C in Phoenix is next to impossible and they showed up same day. The techs, Matt and Charlie, came out and diagnosed my issue within 30 minutes. They then drove 50 miles EACH WAY to get the part I needed to come back and install it. I’ve already given their information to 2 people I know. Really phenomenal work.

If you are in need of a company that operates with high integrity and customer support and care this company is just outstanding. I have used them for over a year for general maintenance and this year the installation of a new AC unit, all went exactly as planned and scheduled.The office staff is so helpful and makes sure with each call that any needs are cheerfully met.All the technicians I have been in contact with were so respectful and courteous. Friendly and always willing to help me with understanding any issue.Bill S. helped me work out all financial aspects and let me know he was on call for any future questions.It is so important to me to be able to believe in and trust a company that I invite into my home and to be willing to have them work in my home.I just want them to know how grateful I am to them for their hard work and wonderful customer care. Thank you for bearing the Arizona heat and all the while keeping a smile on your face. You are all appreciated. Big hugs to everyone.

We were referred to Hays by Canyon State A/C. Charlie responded promptly and quickly diagnosed the problem. We decided to replace the whole unit and Charlie got it up and running pending the replacement. Mike arrived a day later and analyzed the installation requirements. This was a rooftop (3rd floor) installation and required use of a crane. A few days later, the installation crew arrived promptly and quickly and efficiently completed the installation. The old unit and all debris was removed. The Hays team outperformed our expectations and were courteous and professional during the entire process. Hays price was very competitive and we will assuredly use them for any future needs.

Out technician (Karl) went over and above to Maintain our AC system. He took the time to explain how each component of our system worked and made excellent preventative maintenance recommendations. We’ve used Hays in each of our last two homes and recommended them to our neighbors and relatives. Thanks Hays!

Not an accident these guys have almost 5 stars with 886 reviews! Ask for Richard: knowledgeable, professional, honest. Some of the best customer service I’ve had in my life!

Shoutout to Brent! They helped us with our mainline and consulted on our water pressure while replacing some old parts that needed adjustment. Ive been impressed with Hays scheduling, reminders and follow up team. Every time I call they answer within a short number of rings. Great experience overall.

I want everyone know what a great company Hays is. Aaron spent around 7 hours working on my AC. I dont know if you know what a zone unit is, but I have 4 zones and Aaron was very informed of my set-up. He was very nice and informed me of everything he was doing. I would recommend Hays to everyone that needs a honest company. I will not use anyone else. Thank you.

Have used them for 3 years and they are the best A//C company i have used over the last 40 years in the valley. One of the few companies that follows through, helps out in emergencies and stands behind their work. WE had used a variety of companies over the years and Hayes has been the #1 by far.

Jason & Jordan were professional and informative. They used a camera to locate our broken water line, then made the repair, and were patient in explaining the process - even in the extreme heat. We appreciate all their hard work and highly recommend Hays Plumbing and specifically Jason and Jordan. Thank you so much!!

Reliable and great customer service. I trust this company and appreciate their knowledge for heaters and air conditioners. Im thankful they were willing to help us out, even on Fathers Day.

I sincerely recommend Hays for anyone experiencing heating and cooling problems. One of our ACs began to malfunction during a hot Arizona July night. I was not expecting a response until the following morning to my 9:00PM voicemail. I was very gratified when Hays called me just a couple of minutes after my voicemail. They immediately confirmed a morning repair time relieving my concerns because I was not sure how long we could survive based on just one of two ACs units. Their crew arrived on time the next morning, cordially explained our issue and costs (very reasonable), proceeded with the repair, and gave a complete report with visual documentation of the required repairs. If you have a special issue, from my special experience, I can sincerely recommend to contact Hays.

The best company to work with. I had a hose bib replaced and went ahead with payment even though I thought the cost was high. I contacted the owner and he immediately credited back to my account a good portion of the amount I paid for the work. He actually let me pick the refund amount. In addition he got a stucco contractor to repair the stucco which had to be removed to replace the hose bib on the outside wall of my house. At HIS cost. During all this the owner kept in contact with me to make sure the credit to my bank and the stucco work was being done. He was very professional and really did care about customer satisfaction.. who does that in today’s world!!?? Hays did what companies used to do in the past but do not anymore. It was SOOOOO refreshing to work with Hays. With Hays it was not a numbers game or profit margin. It was about complete customer satisfaction. They deserve a 10 star rating! Thanks Hays!

I had HVAC system installed in May. Install went better than I expected. The install consisted of two full units in a two story house. The install crew completed the installation in one day with no additional issues. They left the completed project neat and clean with no mess left behind.On August 11th my downstairs unit started working intermittently. Technician came out on the 26th and diagnosed a clogged drain line. He blew out the line and the system is running excellent again. All of my contacts from the front office, sales, install and services teams have all been professional. I highly recommend Hays Cooling Heating and Plumbing.

Hayes cooling heating and plumbing are very professional. From the salesman to the installers, they were very detail oriented! I highly recommend this company! Previously, they replaced my water heater. They replaced my air conditioning unit this time! Caren

Fantastic communication and customer service. Timely appointments and great technicians.

We have used Hays services twice now and both times we had excellent service from every person we had contact with from scheduling to the terrific service guys that came out and were able to quickly assess the situation and make recommendations to solve the problem. Brett installed a device today that pushes the hot water from the heater in the garage to our distant master bathroom. Randy was able to figure out the problem leading to a smell in the drains we were able to easily solve. Both of these guys are fantastic and I would not hesitate to recommend this company.

We couldnt have asked for better service. The technician, Kevin, was very thorough and explained the issue with our A/C and took care of the problem.The technician also showed us what we can do to keep our A/C and Heating working well.Prompt, Courteous, and Professional.What more can you ask for?

We bought a service agreement with them, after receiving an offer in the mail. After dropping our Home Owners Warranty, we needed something to cover our three units. The next week the unit for our basement died...of course! They came out, serviced all three units and the Hot Water Heater, and replaced the dead unit. The service was included in the contract, and the new unit discounted. The Home Warranty company would have found a reason to not cover it...just like everything else. Unless a seller is paying for a one year warranty, do not waste your money on a Home Warranty! However, if you live in AZ, you need to call Hays and get coverage!Welp! Just had Hays out for a plumbing problem. Doing so saved us $5000 that the National Company quoted us...they would have flushed our money down the drain!! Thanks Jason and crew!!

Service appointment was easy, and technician arrived on time. Work was great. Everything was clearly explained too. Hays did the original HVAC system install 3 years ago, and I’ve been extremely pleased with everything.

The worst company ever!!! I honestly wish there was a Zero star. The quality of any company can cleared be determined from the service they provide and the people who represent them…Their Customer service and experience is ZERO!! from my very first contact with this company, we already had issues. I spoke with a lady called Gloria who didn’t sound like she had any idea what she was doing, had zero empathy and kept dropping the call on me.To cut the long story short I am having to stay in a home with 1 of our Ac unit out during the summer in Phoenix Arizona because of how useless their representative is.

Fast response. Great prompt courteous efficient effective service! Job done well!

Hays was able to dispatch a plumber to my home the same day I reached out to them. Despite not renewing my contract with them, they allowed me to renew the same day an honored the perks of being under contract. The plumber who came out to snake a clogged toilet and repair a broken hose spigot was on time and completed the repairs in a timely manner. My wife and I are first time home-owners, and out of all of the various contractors we have dealt with in recent years, Hays is the friendliest and most professional when it comes to taking care of our plumbing, cooling and heating needs.

This is a very good company. There service people are on time. A call is made 30 minutes before they come. Their men are professional. They wear masks and foot covers. Always a pleasure. We purchased our unit years ago. It has saved us with our electric bill over the years. Highly recommend them.

I Messed up my thermostat replacement. They had me scheduled within a day and fixed the problem quick.

They installed a bathroom sink for me pretty quickly and did a good job. A manager later reached out directly to clear up some questions I had and made sure there werent any issues left unresolved.The plumber and scheduling/communication were great, as well.

Ive been a customer of Hayes for about 5 years now. If they werent a solid company with good people Id have found a different AC company to deal with by now. Every time they come out theyre on-time and professional. The technicians have all been knowledgable and seem honest. Ive never felt like theyve tried to do unnecessary repairs or up-sell me. They seem to realize how expensive life can be (especially when you have AC problems) and they do their part in helping out their customers to keep costs down but still do quality repairs and installs. So far so good with Hayes. Im very pleased with Hayes.

I had a recent air condition service and hot water heater draining with Hays Cooling Heating & Plumbing. I would recommend this company with high service ratings. They are experienced, professional, knowledgeable and reliable.

Aaron and Nolan were excellent. Professional, knowledgeable, efficient.

Dependable. Quality front office service. Detailed and thorough.

Technician was friendly, Covid safe and very knowledgeable. Since the visit, our air handler, which was working before the visit, has not turned on. We have no air circulation and hence no air conditioning in that zone. Upon calling Hays to have them return to diagnose the issue, the technician came and found the main fan motor was bad and not working. Hays has agreed to replace the motor, found one at the Trane warehouse, and is in the process of replacing that motor. Excellent follow-up and thanks to Hays for taking action to get us cooling again. Highly recommend Hays Cooling, Heating and Plumbing. Good company and good people.

They were very good n explain everything. Very professional n I would recommend them to friends. They did a great job

We have used Hays for several years now and have been so happy with the service every single time. Most recently we had our AC serviced while we were away and the person who came out was so helpful and communicative, letting us know when he was coming and leaving. He also helped walk us through the details of the service plan which was a huge benefit for us. Just today we had Mitch out for a water heater flush and he was also so great. Was right on time and very friendly and helpful. Had suggestions for product we can use to help sustain the plumbing while we are away. Thank you!!

Excellent professional service. Explained in detailed what was required for the maintenance. Provided discount signing up for the maintenance plan. I would use again for service.

My AC went out. They got someone out right away. They were able to make the repairs quickly. I felt that the price was very fair. The technician was able to make repairs right there, and explained everything before he did it. I was very happy with my experience. I will be using them when I replace my AC.

Kevin with Hays Cooling, Heating and Plumbing provide routine maintenance and as always - the service was impeccable - clean, quiet and efficiently performed. Hays certainly lives up to their reputation of the Best in the Valley for all your heating, cooling, soft water and plumbing needs!

Justin came out yesterday and gave me a estimate and came out today with Nick and installed and vented the hot water tank. They were very professional and very trustworthy. Will hire them if and when I have plumbing needs.

Always professional. They take pictures to help explain any issues. They know their stuff.

Had a clogged drain and improperly installed piping, so now things are clear and flowing nicely. The guys from Hays are top notch!

We have used Hays several times since we purchased our home three years ago, first to install a new whole-house water filter system, water softener, and kitchen RO system, and then to respond to a leak and to fix a handful of other problems created by a different plumber (hired by the remodeling company we used). Today Hays was called out to discover how it was that the remodeling plumber failed to install and anchor a toilet properly. Hays is always quick to respond, and in our experience has always been very competent, professional, and responsible.

Pluming service installation of the Kitchen faucet, filter change of the reverse osmosis, flush the water heater and offer maintenance for the home which i did accepted. Very professional, and polite wore mask for protection knew the products of installation, Quick and clean area after installation. I would welcome return, had other offers but I choose the right company.

Jack. Z. from Hays Cooling Heating & Plumbing was very professional and also very personable. He came out in the peak of summer. Literally 118 degrees out and gave me a straight forward, no nonense estimate on replacing my failing 16 year old heat pump. The installers from Hays did a great job. It was installed quickly and cleanly. I even got a new air filter return which was a much needed upgrade from the original. The new unit has improved the comfort level of my home and my utility bill even when down a bit. I highly recommend this company.John G.

The technician knew what the problem was immediately on arrival. Our soft water unit we thought was disconnected had leaked and was coming thru all our pipes with sand etc. He then did a rinse thru all the water lines. He had to change the valve in the water heater n order to drain it. For a $30 plus value we were charged $250 which I believe is price gouging. He did a good job in fixing the problem but I would hesitate using again because of I believe were inflated charges.

Our maintenance service person Ray was very professional, knowledgeable and cared to explain in detail all the findings and actions needed going forward, Thank you Ray for great job

Matt came out to install a tankless water heater. As always, he did a fantastic job! In addition to the water heaters, I have used Hays for leaky faucets, new garbage disposal, new water softener, and sewer drain repairs. They are professional, knowledgeable, on time, great communication...you can trust them fix the problem the right way. Thank you!

Off to a rocky start...But I will give a great big kudos to Matt! Came in and got the job done! Professional, friendly and knowledgeable. In and out in 20 minutes! Thank you Matt!!!

The whole organization is professional and customer friendly. Sam did a great job of servicing the unit plus pointing out what else was needed.

I love Hays cooling heating and plumbing! I recently purchased my second AC unit from them. They provide excellent service and they always call me to schedule my maintenance so I dont have to try to remember to call them. So far both units Ive purchased I havent had any trouble with and Ive stayed on top of maintenance with them. I highly recommend this company. Their rates are very competitive and Im so happy I found them when I moved to arizona.

Nick from Hays Cooling Heating & Plumbing is a rock star! The valves for the hot and cold water on my washer disintegrated when I went to install a new washer. No way to replace on my own, so I asked a plumber I knew (retired) who he recommended. Hays. No question. They arrived on time and with all tools to fix in less than 30 minutes. Amazing. Top notch workmanship, and even tried to save me the emergency fee with a fix over the phone that might have worked, but sadly didn’t in my situation. So glad I called Hays!

Great company with a great service record. We have using their services for years.

We have been using Hays for several years for our HVAC and have been very pleased. This is the first time we have used them for plumbing issues and were equally as pleased with Jarod and Adam when them came out this week. We had a faucet issue and they checked all our plumbing and immediately found the issue. We were in need of a new water softener. They were able to get a new water softener and install it within hours. They both were very prompt, professional and polite. We highly recommend Jarod, Adam and Hays!

First off we are renters and have no idea about the value. That being said, we had a 7-9am window and Sam arrived promptly just after 7am. We also received a call from the office confirming thst Sam was on his way. He came to do an AC tune up. He was very polite, professional, and took about two hours to complete the call. He was very thorough. The unit is very old and he could have easily said it needed repair and we wouldnt have been the wiser. He cleaned up after himself and I appreciated the fact the he locked my gate when he left as I hobble with a cane. Good experience from the beginning, would definitely suggest to the landlord to keep using them and recommend to neighbors.

We have used Hays Cooling Heating & Plumbing for the past 6 years. They are friendly, punctual, honest, and do a fantastic job! We highly recommend Hays!

Karl came out to look at my unit. He was on-time honest and did not try to repair the unit and then say I needed a new one. He gave options for repair or replace. He was professional with everything. Went with replace since it was the better choice. Karl contacted Bill to take care of finance the next day. The new unit was installed on time and runs great. Hays has my business since they did not try to sell me an over priced unit. When it is 114 outside in AZ you want an honest company. Recommend to my neighbor already.Update on review: today I had a quality check to make sure I was happy with my unit. George came out and was great, professional and asked if I had any questions. Unit is running great and place is cool. I have recommend company to a former co worker and one of my bosses . Great job

Great service. on time and professional. never had a problem. use for my ac and plumbing issues. a plus. charlie, thank you.

Dayton is an outstanding young man. A real privilege to see him work. Thanks WRN

Technician was prompt, service was thorough, and explkained everything about the maintenance program so becamemembers

Dayton has serviced my AC for the past 2 years and have been great and knowledgeable. Highly recommend Dayton and Hays cooling

Hey what can I say, oh I know BRING THE HEAT! Nice friendly service.

I called Hayes because I was recommended to them by a friend of mine, after having several people out for quotes, i decided to go with them because of Bill. Bill was amazing, explained this thoroughly and gave us an amazing quote. They installed a few days later and by the time I got home it was already nice and cold inside. Kevin did a quality control check today which he took care of a few minor details and was nice and effective at his work.

When seasonal service, Fall of 2020, was needed for our existing HVAC units, we had decided to make a change of service provider. After doing our research, we chose Hays Cooling Heating & Plumbing. The service techs name was Dayton. He provided excellent and professional service, and answered all of our questions regarding age of units and current condition. There were no urgent repairs required.When deciding on our 2021 project goals, replacement of ouraging HVAC units was added to the list. Hays familiarity with the specific brand we prefer, provided an easy decision of who to contact first.Dayton had been chosen to return to have the discussion with us. We wanted to upgrade our units within the same brand. Daytons excellent product knowledge, and recommendations based our specific wants and needs, provided us with confidence in our choice.This is a big investment. We appreciated his no pressure approach and professionalism....We are ready for the next step of the process!

Hays is the best!We purchased a new home that, unfortunately, had many problems with the original HVAC installation. Hays has been fantastic about finding and fixing problems with this system so it will work perfectly in the future. Their technician, Dayton, found a leak in my coolant line today that would have likely resulted in a major problem (like the AC going out on a hot summer day). Dayton is clearly an expert, like all the Hays techs, and it gives us peace of mind knowing they are looking after our HVAC system. Thanks, Hays!!!

Dayton was on time and professional. He figured out our problem and quickly fixed it! I wont hesitate to call Hays if we have problems in the future and heartily recommend them.

Hays was professional, friendly and efficient from first contact thru the completion. As a renter we needed them to contact the owner in another state. The girls were sweet, contacted him immediately after my call late in the day, followed up with me the next morning and sent Sam the same day they reached him. Sam was on time, personable and used modern equipment to find the problem in a short time. He contacted the owner, sent pictures and the entire transaction what without a hitch. Were impressed and very grateful to a realtor friend who referred them. She said... They arent the cheapest but theyre the best. The price was reasonable and she was right, they are the best and we will airways use them! Thanks guys we appreciate you.

June 02, 2020Another good experience with Hays Cooling Heating & Plumbing!It has been one week since my residential heat pump was inspected by Hays and there have been no problems.Called Hays and received customer friendly scheduling assistance.Technician Sam R. arrived on time and explained procedure and cost.Ninety minutes later Sam informed me that all tests were normal - no problems found.Pictures, notes and explanations were provided.Sam’s experience and knowledge assured me I was ready for another Summer of heat.I have relied on Hays three times for a heat pump inspection and four times for plumbing repairs.I recommend Hays for cooling, heating and plumbing projects!

The bid was higher than others for this service but Ive used them before and that is why I got this estimate. The tech was very pleasant. I just didnt go with them this time due to price.

I called in to hays cooling at 7 o’clock with my problem. They sent Frank their technician and by 10 o’clock he had repaired my refrigeration unit

Very professional, prompt and thorough. Is a pleasure to work with a company who values the customer, even when the service call is just a routine check!

Excellent Overall service. Starting with the customer service at the appointment desk. Immediate response within the time frame of the appointment. Outstanding job by the technician as well as to keep us updated during the task and what was needed to resolve the issue.Thank you for your assistance and keep up the good work.

Had a pretty epic issue with the sewer line at my house. It couldnt have come at a worse time. My wife and I were in the process of finishing our costly landscaping project. Our sewer line stopped up in the house. No flooding which was good. We hired the first company that could come out( not Hays). They removed the blockage and put a camera down the line. They located what they thought was Orangeburge sewer pipe. They quoted me an insane amount,$5000 to dig a 2ft x 2ft x 3ft hole to confirm their finding. I was floored, that is insanity. I started searching again and found Hay,s. Brett showed up and was ready to rock. I explained the time restraint concerning the schedule of landscapers and the issues with the sewer line. He assured me it wouldnt be an issue. After scoping the line and digging the initial hole, for a fraction of the price the other company quoted mind you, he confirmed it was Orangeburge. He gave me a quote and walked me thru the pipe bursting process. This was a Thursday. I accepted the quote with a fist bump( COVID protocol) Fast forward to Monday and I had a team of guys ready to go. They dug a hole in my front yard and one in my back yard, this is for pipe bursting. They also trenched a section in my back yard, to avoid damaging existing utilities. The pipe bursting process took a little over an hour. The trenched area was laid by hand. The entire process from digging to back filling took 3 days. You can barely tell they were here. Amazing to think I have a brand new main sewer line from the back yard to the city tie-in. The price was fair, the peace of mind is priceless. Thank you Brett , for leading the project start to finish and Nick, for answering all my stupid questions as well as the entire Hays team for making a difficult situation truly painless.Kind RegardsOne satisfied customer.

I had a wonderful experience. Their technicians were knowledgeable and nice. Jerry was incredible. Very patient with all of my questions and my lack of knowledge about any of this. He really gave me peace of mind and help solve the problem and get the right unit to my house.

Brett performed my monthly preventative maintenance at my two properties. Work was done efficiently so as not to disturb any of the tenants. I would recommend Brett to anyone who asks.

AC quit working this am. Called for service around 9:45am and Charlie was at my house around 12:30pm.

Karl was the best tech have ever used ! He was professional, friendly, extremely helpful and quickly figured out what we needed done. We had a great experience. We would definitely recommend him!! I hope to see Karl on any future service calls. I also have to also say that their office staff are always very friendly and extremely helpful, and most importantly, communicate well.

The Tech Charlie was very professional he check out our A/C from top to bottom, he informed us on issues with the unit he was very good,we lost out our other A/C company due to doing industrial only, so my wife found Hays called them and very glad we did theyre not over priced like other guys out there,So in short I would recommend they guys any day treated us well & A/C is in great working condition for a 15 year old unit when its time to retire this unit these are the ones who will change it out,Thanks again Charlie for a great job,

Great service. Ray was friendly and did an excellent job. He took the time to answer all my questions.

Terrific Service, Fast, Professional, Courteous and Quality Repairs. This time we needed Plumbing Services...these Guys always come through when you need them...Thx Hays!

I called a contractors directory for a water heater issue and was given Hays and so happy I was!Justin arrived and not only helped with my water heater issue but advised me and helped me with my air conditioner and heater too!Great service 👍😃

We are very thankful for the excellent job they performed installing our HVAC system. The process was smooth and accurate. Bill visited our home to evaluate and diagnose our system. He did such a great job presenting the system without pressuring us to decide which is very important. He was very knowledgeable, helpful, and polite. The technicians who performed the installation did an amazing job getting up a unit that we were told was not possible six years ago by another company. Kevin, the follow-up technician thoroughly inspected all the mechanics to ensure that the installation was 100% correct. He shared photos with us as we requested so that we were able to see the great job that was done. Due to the Coronavirus it is so scary letting people into our home, but Hays followed all CDC guidelines, and this means the world to us in this time of the pandemic. We are very happy with the job that was done, thank you very much! -Gloria and Peter

I had used Hays services at my last home. I am now in process of buying a condo and requested they thoroughly inspect the A/C system. Aaron was on time, very thorough in explaining issues and possible solutions and costs.

My AC was down and it was HOT inside! Hays was able to get me serviced the same day I called. Dayton and Anthony were great! They explained the problem and got it fixed fast. They were courteous enough to even wear face masks when they were inside. Great company!

Jerry, with Hays A/C, and the company overall, provided top notch 👌 services at very competitive prices! They gave us definitive diagnosis of our systems problems, and even though we needed a complete replacement, they went above and beyond to bring in a loaner compressor while scheduling for the new system installation. Phoenix in the summer is hot, but Hays was hotter. Thanks guys!!

Jared was sent to our house at 9 p.m. on a Friday night, to replace the failing 30-yr.-old water valves in our laundry room. We were VERY surprised that Hays was able to get one of their plumbers to come out so late on a Friday! It only took Jared an hour to complete the job for us. He was pleasant and thorough and answered all our questions. We love Hays and their awesome crew!

Very happy with service. Was a referral from an East Valley Company that I worked with. Will definitely use again.

Train your staff to be law abiding citizens. Single driver in HOV lane all the way from Happy Valley Rd to Camelback Rd.

Hayes was great. Very responsive and provided updates when tech was headed to our home. Tech was great as well. He resolved our plumbing issue and it was not as easy as it should have been. He was patient, persistent and friendly and resolved the issue. Very affordable and would highly recommend.

Excellent service. Very reliable, knowledgeable.

Doing business with Hays Cooling Heating & Plumbing has been an absolute pleasure! They came out to assess what my needs were, put a package together, explained what they were going to be doing in the replacement of my air conditioner. Within a few days I had a new air conditioner that COOLED my home, quietly and efficiently!! I LOVE it!! A big Thank you, to Jack Zwiers, and the installation team for making the installation of my new AC and duct work go so smoothly! They were very meticulous and left no trace of being here!Thank you, Hays Cooling Heating & Plumbing!!

I have been using Hays for about 4 years now and they have always been friendly, professional, and honest. They never try to suggest something I dont need. Rather, they have always shown me ways to save money. A very respectable company.

Install went well on our tankless water heater. Hays is my goto for AC/Plumbing!EDIT: Nick at Hays had someone come out and address my concerns. Thanks!

Prompt same day service and fair prices. Professional technicians. Offered a much better value maintenance contract than my previous service provider (who went out of business.....) Looking forward to continued high levels of service!

Brand new systems in my house and could not be more thankful for the team over at Hays. Follow up and professionalism of the technicians is way better than anyone else I have ever came across.

My experience with Hays was overwhelmingly positive in every way. I was in over my head with trying to repair our water softener, and after getting some quotes for the work, I selected Hays and was glad I did. The plumbing technician, Jimmy, was competent and professional. I think (hope?) he respected my attempts to troubleshoot the system on my own and went above and beyond to compete the necessary repairs in an educational and ethical manner. It was refreshing to know I could request him in the future if other plumbing-related issues arise. Receiving a follow-up call from the office later in the day was also a welcome touch of quality and customer service. Excellent experience. Thank you!

It starts from the nice young ladies who set up appts to the to the guys who do the repairs and then down to Frank who makes sure its all working and maintained properly every spring and fall...thank you!😁

Mitch was the technician that came to my job. He introduced himself gave me a brief business background on his skills. Then went to work. I needed to know if a hot water was properly installed and safe. He did not try to upsale me by telling me something was wrong. He checked it over and gave certification that it was to code. Appreciate an honest company.

Hays is very responsive and professional. I would highly recommend them for new installation and/or maintenance. They perform a very through HVAC check-up and maintenance, providing pictures and status of units. I have had several different members over the past few years and they have all been great to work with.

Hays was amazing! I used them for the first time yesterday because our AC motor went out! I called and within an hour they had someone out to check it out. The gentleman was professional, knowledgeable, and so friendly! Highly recommend.

Hayes is the best! I have tried a couple of other companies in the area and they were no where near as professional and efficient as Hayes. Hayes is definitely the one to use in the Phoenix area!