Angel and Mario. These guys came in and got the job done! Professional and efficient. They took out our old unit (outside), coils and other essential parts(in the attic). It did take about 8 hrs to get done as was expected. It was not cheap, but it was well worth it.Like the saying goes: You get what you pay for.We are very pleased with the sales and service that we have received from George Brazil.George Brazil— give Angel and Mario a raise, they deserve one. Thanks for taking care of us.

Since I purchased AC/Heating unit 8 months later became a nightmare that is still ongoing w/multi. compressor replacements, fuses, blower motors. Each time costing me thousands of dollars. installation of unit has made my home a possible fire hazard w/code violations on wiring of unit after having other companies diagnosing the unit. I have dealt w/disrespectful techs & staff w/no interest in my problems. I only use my AC 2 months each year, living in AZ heating has be use about 5-10 times in the past 4 years. They refuse to listen or diagnose their unit , wiring code violations themselves. I wish I would have never done business with them.

Shane was the plumber who changed my Sisters water heater & repaired the shoddy job previous home owner had installed. Also installed a kitchen reverse osmosis system, a water softener unit & whole house water filter.Competent, professional & polite - what more you want....

We couldn’t be more pleased with George Brazil Company. From the initial phone call to set up the appointment, to completing the business transaction with Ken, to Valentino and crew getting the job completely and perfectly finished. I don’t believe I have ever seen a company crew work so diligent and hard like these men did. It was a hot 104 degrees day and with our ac out, it was hotter in the house and these gentlemen worked their tails off every minute that they were here for 14 hours installing 2 units and installation with No lunch break either. God bless each and every one of them. Valentino was outstanding and explained everything and was very thorough with his explanations and details. Extremely a very hard-working man and just fantastic! I highly, highly recommend George Brazil to everyone and guarantee you will be completely satisfied.

Well my time came up to replace my 26 year old machine. Caleb was great helping me through the thought process of which machine and plan was best for ME. He helped me make all the right decisions and was very knowledgeable. The installers were on time and got it done in the time frame that was projected. From A to Z they all did a great job. The office staff took excellent care of me and treated me very fairly by putting me up in a hotel and crediting some prior work that was done. They really took good care of me. I am very glad I went with them.

I called George Brazil last year(2020) to have them come install and replace both my ac condenser and air handler. After the installation they told me to call them in May 2021to have them service the unit.I called them and they schedule me for June. Then when I called them to remind me what day the service was, they rescheduled me for July. Then again the told me they didn’t know when they would have time to come service my unit. Well today guess what, my unit stopped working. I called them and they can’t send someone today. If they had come service my unit when they were supposed to maybe my A/C would be working right now. I can’t even call anyone else that can see it today because it would void my warranty.Update:George Brazil fixed my unit and the A/C works perfectly now. They repaired it under the warranty and I had no out of pocket costs. They replaced the part that broke with a new one. They did a temporary fix the day after it went out. Two weeks later they came back with the part to fix it permanently.However the timeframe was still an issue. They seem to be too busy during summer which is understandable in AZ.Overall service was good. My advice is to schedule you service maintenance appointment to fall-winter to avoid them rescheduling you. The unit needs to be serviced once a year to keep the warranty.

In August 2021 my A/C unit was not cooling. My sister recommended George Brazil A/C as she had used them previously and was pleased with their service. The temperature in August in AZ is brutal, 100+. I thought it would be at least a day or two before they could fit me in, but they worked and worked to get one of their techs to come that day! My 12 yr old unit was leaking oil. Compressor shot. It could be repaired, but in AZ an A/C units life is 12 to 15 years. I decided to replace it. One problem, it would be 2 days before they could install the unit. But wait...to my surprise the offered to pay for a hotel until the installation!!! WOW Jeremy B and the entire installation crew were extremly knowledgeable, professional, friendly and get this...On Time! Cant say enough about this company

In a late night panic after our air conditioning unit stopped working we searched for companies that could help us as soon as possible. We submitted an online request and was contacted by 6am, was given an 8am - 12pm same day window and Bryan W., our service tech was here soon after 8am. Bryan was courteous, thorough and honest. He was able to explain what went wrong and how he fixed it and was patient with any questions. And to top it off, it wasnt an expensive fix! We are grateful for your quick response and that Bryan is who was sent our way! Highly recommend!

Calvin W. & Ruben A. did a phenomenal job. The repaired one duct and installed two more. They also installed insulation for us as well. They worked extremely hard, were professional & very courteous. I appreciated how well they protected our home from dust and debris. They also did a great job job cleaning up.We have had George Brazil out several times this year for several different products at our home. We are always very pleased with the results & how professional our service technicians and specialists have been.

Cooling. Called another company and waited almost 2 hours to hear from someone besides the operator. Called George and WOW!!! MmI got a call back almost immediately and scheduled between 12 an 4. Jason came out and had our unit working by 10:30. Very impressed. Thank you 😊

Justin L & Tony H showed up on time. I have to say these guys were on point. They explained what they were going to do and answered any questions that I had. They covered everything that needed to be covered. Installation went well and my new HVAC system ac/heating worked perfectly. When they left you would never know that they were here but the work was done. That’s the way it’s supposed be. I will use George Brazil to replace my bigger unit.

From start to finish of my 1st call to the finished service job, each associate is pleasant, knowledgeable, compassionate & knows their product/position. We were Very impressed with Jeremy as he called 1st to say he was in his way. Nice!! He was totally prepared with mask and footies. True Customer service from start to finish. We will be sharing our experience with all friends & neighbors & hope you give them a call. We are SO GLAD we did.

No one likes to deal with a broken heat pump, much less any expensive home repair. Caleb with George Brazil was great, though, and made the experience so much easier.He took the time to walk through our problem and helped us decide what the best solution was to our failing heat pump. He walked us through the funding options and was responsive to all our questions.100% would recommend. A broken A/C can be unbearable, but the George Brazil team made it a little more tolerable.

I am so impressed with the quality of the work delivered by Vinny & Kenny. They were so meticulous in carrying out the maintenance activities on my three-year old AC units. Throughout the visit, Vinny & Kenny would keep me in the loop of the progress - via short videos (delivered to my phone). The videos (with narrations by both!) would let me know the items being inspected and their conditions etc. Thank you very much for the work done.

AC started blowing hot air on a day of 104 degree temperature. After calling other companies which could not come out same day, we called George Brazil. Called in morning and sent out technician at 12:30. Brian called first and arrived right on time (so no waiting in very hot house). Brian was very professional, explained the problem, provided estimate and proceeded to repair within the hour. I purchased the repair and some extended maintenance for under $1,000 with no charge for the service call. Needless to say, I was delighted with their service and will be using them in future.

From the beginning of calling this company, is was a very smooth opportunity to have out Air Conditioning issues taken care of. Jason Z. came to access the problem and recommended a new install. We scheduled the install for the next day, which was truly fast.We were called the same day to let us know by name who was coming to install and what time, Calvin W. called me in the morning to let me know he would arrive in 30 minutes. He was very respectful of our home, with rugs, tarps and wrap to cover clothes in closet. He was helpful in answering every questions I asked also. The Team of Jeremiah B andDerek came soon after and were great. They really knew what to do and They did not stop working for 6 hours. It was amazing and everything was explained to us and worked perfectly. Calvin W. was a great team leader and you sent a great team.If and when I will be replacing my 2nd AC I am requesting the same company and Team.

I am very impressed GB was able to come out so quickly. When its 115 degrees with no AC, minutes feel like hours. Todd did a fantastic job identifying and resolving several issues we had (including replacing the motor on the blower). I could not be more pleased. Great job GB and Todd!

The last company that came out went on about needing to replace the unit. This company came out and replaced 2 parts without even mentioning we need a new unit. Ive used them in my other houses and theyve always been honest.

The service rep was very professional and knowledgeable. Their process for scheduling and showing up is efficient and every phone call was handled with a genuine service orientation.

I had George Brazil come out because our AC temp was not reaching the targeted temp over the weekend. They came out and told us that the unit needed to be replaced. It was older and gave us a quote for 12.5k for a new 5 ton system. I asked what brand and the tech informed me it’s whatever they had on hand. I told them I would call back. I got a second HVAC company to give a second opinion on pricing and we didn’t need a new unit! George Brazil never went into our attic to see the air handler door was not on and it was pulling hot air from the attic. Once the door was placed on Voila our house was cold again! We inquired about replacing the unit because we want something energy efficient and we were quoted a 5 ton Trane 2 stage unit for 10.5k! Huge difference with better quality. Don’t trust George Brazil, these guys can’t be trusted if they can’t do a simple job and want to sell you something you don’t need.

First, let me say that I got 5 estimates from well known companies in AZ for a new AC unit. The sales person Ken was great. There was no pressure, he just presented 3 different options and new the product well. He also carried a binder with pictures and was able to explain differences in systems. I went with George Brazil because they had the best warranty. It covers most things for 10 years and labor. The other companies only offered 2-4 yrs on the labor. Day before my install I get a call saying my unit wasn’t available but they made it right and swapped it out for a different brand. It is so quiet, I love it.Install went great! Vinny and Cody were very professional, took time to answer my questions and left my place cleaner than it was before. There were two others that helped and they were equally as professional. They even sent a company to touch up the stucco and paint around the electrical box. Great company to work with!

I live with my elderly mother. I had been out of town for the past week only to come home and find the AC not working. I called several AC companies only to be told they had no availability. I was reading some reviews of another company and there was a few not so good reviews, but those reviews had said those people had then called George Brazil and had great service. So I called George Brazil. I explained how it was 93° in my home and my mother was elderly. They took some info from me and then asked which time frame I would like for today. I was so happy. I didnt get a no from this company, just what would be a good time for one of their repairmen to come. 8 am to 12 pm. True to their word the repair man was here by 12pm. Mike Jolly was so amazing. He told me what the problem was and even showed me the part that was no longer good and showed me how to tell it was no good. Then he went over the pricing for the repair. He even took the time to speak to my son in law on the phone to explain everything to him. Mike repaird my AC and I got to come home from work to a cool house. Thank you Mike Jolly for all you did for my mother and I today. Thank you to the people at George Brazil for not saying NO when we really needed the help. I HIGHLY RECOMMEND THIS COMPANY TO EVERYONE. THEIR SERVICE AND PROFESSIONALISM IS OUTSTANDING.

Cody and Derek exceptional! Responsive, courteous, professional and well-spoken. The installation was performed efficiently and well-organized. A+++

End of July, my AC went out, I called Chaz Roberts and they couldnt send someone out until 14 Sept. I called George Brazil and within 45 minutes Louis showed up. He was able to quick fixthe AC and we had air until the part came in. Not only did he communicate, he was polite and explained everything. Pricing is reasonable. We wont use anyone else for our HVAC repairs.

Just had a new ac unit installed after being without ac for two days, I was pleased when the serviceman showed up, thinking our savior George Brazil had arrived, but that was just a tease. 14,000 dollars later my wife and I are still sitting in a home with out ac. Less than 5 hrs after install the unit stopped working and we couldnt get the thermostat to work. Now we sit another night without ac because we chose to deal with the supposed number one in the valley. I judge by individual experience, so far this one hasnt been pleasant. Update: just was told that a tech will call in thew morning....pure professionalism. They claim to operate 24/7 , just not for my wife and I. Thanks for the response...typical corporate canned ham.

They showed up right on time, and got everything up and running very quickly. The fact it was like 110 degrees made it more impressive. They were also very friendly and helpful. Highly recommended.

Very professional, knowledgeable and friendly. They did an amazing job, I feel like i have a brand new AC system. They are very detailed and meticulous about their work. I couldnt be happier. Thanks for the Fantastic job.

Technician Jeremy was great. Professional and courteous had things running in no time. Good service is rate these days, this was excellent.

Jeremy was amazing! Not only was he on time and called me when he was on his way, he asked if I needed him to bring me anything. I had a service from another company and they sent Melvin. Based on service today, I signed up for year of service, thats how good the experience was. Thank you so much! Hes definitely a keeper! If it wasnt covid and weird, I probably wouldve hugged him. I have been so stressed out dealing with this other company and feel so relieved now. I really cant thank you enough!

Garrett came out and took great care of us today. He beats Average Joe hands down

We were on our way for our camping trip and just as we were finishing up loading the trailer, we noticed that ac was blowing warm air. I called George Brazil and they moved us to the next appt. They were there and diagnosed the problem in less than an hour. Couldnt fix it then, but were coming back while we were a gone and a friend could let them in. Great job, Jeremy and Marco!

So my mom got talked into buying a new unit from these guys with warranty within the first year it had problems and a few times after that. Now the blower motor is out and they wanna charge her almost $800 for labor on a $80 part seems like highway robbery for a job that might take two hours at best.. I will never recommend this company to anyone unless you feel like getting bent over! BBB has all information and like I said highway robbery!

I bought my new heat pump 3 years ago! (2018). I have had to have service on the unit also 3 times. This last time just this month was the topping on the cake. I called them because my AC was not throwing cold air just warm mind your I called them 10:30 in the morning and they told me they could get to me between 8-11 pm. However there will be a $39.95 service call for after hours. After hours ? Not my fault my 3 year old unit broke down again. What about my 10 year full warranty? Do not buy from this company.

These ratings are for Rose our service tech. Company is ok overall, but Rose who usually services our units is absolutely the best and the reason I continue to use G Brazil. She has a great customer service approach, very professional and you can trust what she tells you. I cannot say the same for some of the others that I have had to use when she is not available. Rose has worked on our 3 units since 2014. Highest of the possible ratings for her work.

Manny came out to my parents house last night and this morning. Manny was awesome. He got the units up and running as much as he could. I gave my parents the estimates that Manny did to replace all the units. I sure hope they go with it. Thanks again Manny!!

I was super impressed with the speed and efficiency of George Brazils team. Mike, the service rep showed up, fixed the problem and didnt charge me. How often does that ever happen. Kudos to George Brazil and team.

AC wasn’t cooling enough so I thought I’d have it checked out by a professional. Service tech arrived on time and on a Sunday which was good. He seemed experienced and I was told the unit was too old and needs replacing soon. I think that was a fair assessment given the unit is 21 years old. Tech wanted me to commit to a Monday appointment and said they could have the entire HVAC system exchanged Tuesday. I rent this home out as a short-term lease and I had guests arriving the Wednesday morning and all this work on a Tuesday was too risky. I’d rather inform the guests right away so they can cancel ahead of time and find another property. When I didn’t commit to the Monday appointment, I noticed the tech was irritated and was noticeable unfriendly after that point. I am not happy with that and will not have a new system by this company.

My technician Rose was 100% professional, informative and clear in explaining the issues and what was needed to fix the problems. She went above what the initial request for repair was to investigate my entire system (in a hot attic). Complete attention to detail e.g. wearing booties, wiping any touched surfaces and she was really nice to my dog!I will request her for any future A/C calls

Jeremy and Marco were extremely professional in helping diagnosing our AC problem. They answered all our questions and made the process easy. They were a great couple of guys and we were very happy with their service.

George Brazil and specially Rose were amazing! My AC died over night, I called them and arranged a time. Rose came by at 9:30 AM earlier than scheduled. She diagnosed and found the part needed in 30 mins. Her manager was kind enough to bring the part over and my AC was up and running by 11 AM! Thanks Rose!!!!

Jeremy and Marco were very friendly and professional. Did through inspection and recommended maintenance. No A/C issues just routine maintenance and cleaning. They sent photos and videos as they were inspecting via text. Came at beginning of time window specified and called shortly before arrival so I knew they were on the way.

LOVE ME SOME GEORGE! Bryan came out today and diagnosed the problem within 5 minutes! AWESOME service! After working with a home warranty and a FAILED visit with another company who did nothing! Customer for life here as well! THANK YOU! I will sleep well tonight knowing its done and most of all COOL in the Arizona heat!

After 8 years of being a customer, when we needed AC repair they totally dropped the ball! The tech who came out said we needed a compressor and it would be ordered and installed the next day. We waited and finally called them and they didnt have us down for repair. This started all the excuses and long story short, we are still sitting in a hot house on a Saturday left hanging till Monday and who knows if they will care to do their job then either! We are furious and disappointed in this company who doesnt care if you have to sweat for days! They pop up when you search for 24 hour AC repair, but that is not true at all! I expect an AC company in Phoenix, AZ in July to be able to do the the job they advertise they can with 24 hour service...that is your business!! God help you if its the weekend, they will let you set for days and give lots of excuses why. NOT ACCEPTABLE!

Rose is awesome. She is very responsive and cares about her customers. She was on time and able to diagnose the problem very quickly. She had the necessary parts on her truck and completed the repair. Thanks to rose we didn’t have to spend an overnight in a hot home during middle of summer in Phoenix when temperature exceeded 114 degrees earlier in the day.

From my first call to request an appt to the end of the day - cool ac air returning - I’m very impressed with HVAC professional - Jason and electrician Chad.Every step of the way these two guys worked so hard. Jason even came twice and made sure my home was cooling down.Thank you George Brazil for sending these two shining stars!! I will be a life long customer.

Brian Witherspoon was a complete and total gentleman. He did everything he could to make sure that we were taken care of and quicker than anybody else could in town. I would recommend George Brazil and Brian Witherspoon to any and everyone. It has been a completely awesome experience.

Must use!!!! We would not use any one else for our HVAC needs. George Brazil has unbelievable service and knowledgeable reps like Derek A. And installers like Greg & Cody. We’ve been using them now for years, initially to maintain our existing unit and now with a brand York Unit install. The process has been amazing. They even send out a quality control inspector to assure all is properly done. He was also amazing and super knowledgeable. Just 5 stars all the way and not one reschedule or late arrival ever!

Boy my house smells so good. I was shown pics of my ducts before and after wow what a difference. Would recommend them for all HVAC needs.

Michelle was punctual within minutes of when she indicated she would arrive. She diagnosed the problem from hearing the noise and knew several ways to address the issue. She went over options and fixed the problem quickly. She did a great job and I will definitely call George Brazil out for future service.

Lucian and Anthony were great. They were very personable and informative. They were very careful around our belongings and werent annoyed with our constant barking dogs. I definitely recommend george Brazil, and when you do ask for Lucain. He was very friendly, laid back, and professional.

Valentino A. and Jesus G., were both very professional, on-time, informed me all the way through the process, provided me pictures of before and after, which I truly appreciated; to see what a wonderful, complete and just terrific job they both did. I have had this service performed before, and they blew the other crew out of the water. They went above and beyond and did just an outstanding job every step of the way! I would highly recommend these two George Brazil Service Pros for any job you are in need of having completed. It is wonderful to find Service Pros like these two that you can count on to get the job done right, with professionalism and excellence in mind.

We have used George Brazil for AC issues for several years now with 0 complaints. They have literally responded on Halloween night to help repair a unit that went out (old service call) and dont try to sell or make unnecessary repairs. I couldnt be happier from the last service provided by Joe R. He called while enroute and even offered to buy a bag of ice on his way if I needed it. Quickly inspected and repaired my problem. Respectful, courteous, explained the issue and repair, top notch. I wont use or recommend anyone else.

Greetings All, I have had Rose as an AC Technician for many years. With Roses guidance I have replaced a 30 year old AC unit. Rose is, competent, knowledgeable, timely, clean and a great communicator. I pre-book and request Rose for all my AC maintenance calls. As a home owner for 28 years finding a reliable company as well as a top notch repair/professional is a rare find. I have also used George Brazil for electrical work. Thank you Rose.

My Service Professional, Michelle J., went above and beyond to find a replacement part during the weekend, so me and my pets, didn’t have to withstand the summer heat until the following week. Professional, friendly, and knowledgeable…Thank you!

Lucian T. And Anthony M. were both courteous and professional. These two are the go to for all your duct cleaning needs 👍. Thanks again!

We have used GB in the past. We have had several issues with our AC that was brand new when we built our home in 2012. The service Technician Roy, that came out in early July told us it would be another 1200 dollars to fix a capacitor. He then proceeded to tell us we need a new unit. The unit would be $14,200. I thought this seemed very high. He also wanted to sell us a $2,000 extended warranty. I thought for that much money the warranty should come with it. He coincided and gave us an extended warranty of sorts. I wrote out a check for $14,200 for the job to be completed on 7.14.2020. The AC crew came as promised on 7.14.2020. They started taking the old unit apart. Before we knew it a technician that shouldnt have been in the attic, stepped on one of our surround sound speakers and it came crashing through the ceiling and almost hit our 6 month old puppy. See pictures attached. When my husband called Roy, he was not very nice and proceeded to use racial slurs against my husband. The incident was reported to GB and we were told that he would be terminated and this was not tolerated, unknown if this really happened. It took them two weeks to repair the hole in our ceiling ( which the guy did a great job) and another week and a half to fix the speaker ( did a great job again, same guy). The be fair for all the chaos they caused the did give us a 2K credit. Fast forward to one month later, 8.14.2020. The AC unit went out at 2pm on a 115 degree day. A tech was sent out and arrived, surprisingly earlier than promised. He was at our home for a total of 20 minutes , blamed the installers for not tightening up a conductor. The AC started to work and all was good. Well for 13 hours, The next day on 8.15.2020, we noticed the house getting warm again ( 115 degree day again) called back to GB, another technician came out and said the guy last night should have replaced the capacitor along with the conductor. He replaced the capacitor and off he went . The AC unit was working again, for 19 hours this time. On Sunday 8.16.2020 ( today) it is currently 113 degrees, we noticed at the same time of day, again, the house was getting very warm. Called GB again and they tried to put us off until tomorrow. The scheduler , finally came back and said a tech will be here between 5-9pm today. I asked to speak with a manager and was told no managers work the weekend. WHAT? There should always be a manager on call for these services.I KNOW l have been taken advantage of and not treated with respect , to have an expensive, overpriced unit not working after a month is ridiculous. GB is having technicians come out and put bandaids on it and not fixing the issue. If it is not fixed properly today and I do not hear back from a manager by 8am tomorrow, 8.17.20, I am hiring an attorney and will sue for a full refund plus aggravation and will have an AC properly installed by another valley provider.

Jorge R did such an excellent job installing my AC unit for my garage. It took all day but thats because he took his time, he thought about the look and made sure it looked good cosmetically. He trenched to hid the piping. Everything along the wall was neat and straight. The AC unit was put in an ideal location outside the garage, and the other part of the unit was hung nicely in an inconspicuous location while delivery cool air. The unit works great, way better than I couldve imagined. I love the remote features. I was able to paint the piping and other fixtures the next day. Ive attached some pics to see how it all turned out. Jorge was friendly and polite and Im so glad he works for such a great company. I look nowhere else when it comes to my AC needs.

Rose was very professional and very helpful. She showed me the issues I am facing with my unit and set me up with a solution to get it all fixed quickly.

Both Jeremy & Marco arrived early in their scheduled time frame. Both were professional in demeanor & very helpful in rescuing a cat attacked by 2 dogs. They informed me of the problem with the evap cooler & what they did to fix it. Thank you for hiring nice, helpful people.

Ac wasn’t keeping temperature up with temperature in house. Thermostat was set at 78 and temperature in house was going up to highest 85. Called Brazil, they decided we needed Freon started putting in then mentioned there was a start up fee, said we’ll talk about that later. $398. later!! With a start up fee of $268. That is totally wrong! My husband called and they wouldn’t do anything. Still have the problem! Very disappointed in George Brazil!

I have used George Brazil for all my air conditioning needs for the past 10 years and will continue for many more years. They are the best company around hands down.

Valentino A. and Jesus G. were very helpful and knowledgeable when installing my new air conditioning. They were extremely friendly and patient as they answered all of my questions. They acted in a professional manner and represented the company very well! Thank you for being so helpful.

Very professional crew, who doesnt elect to do the bare minimum but offers first class service.

Both Lou and Anthony did a superior job. Thank you for sending them. I would have them back again

Jeremy did a wonderful job. He was very considerate and delivered top notch customer service. If you call George Brazil for AC services, ask for Jeremy, you wont be disappointed, hes awesome.

Q was amazing explained everything went above and beyond to try and figure out where water was coming from since it wasnt ac drain line

In a time of need, with a 90 years mother living in the house, George Brazil were responsive, polite and helped us in our time of need. Rose the service tech, fixed the problem and had use back a running in less then a hour. I cant think of a better experience with a company

Do not waist money on new ac units from george brazil. We had a new ac put in from them in 2013 and have had constant issues with it since and they will not replace the unit. We live in az and summers with ac out suck. We just had the coils replaced last month for the 3rd time and here we are without ac again. There 10yr warranty is bandaid all problems until your warranty is up. Wont buy a new ac through them again.

I bet Rose gets this all the time but, Rose is an extremely cool person. It was an absolute pleasure to have Rose as our service pro. Rose identified the issue... and provided an immediate solution. My wife and I are chilly and I cannot thank Rose enough.

BOTH MEN DID AN EXCELLENT JOB AND ARE AMBASSADORS FOR YOUR COMPANY. THANK YOU. KIND REGARDS, BILL OCONNELL

Our air condition stopped working. I told Wife to call an AC company she called George Brazil. When I returned they had written an estimate for a new air-conditioning system and told her that’s what we needed. They Left a written quote from $5000 to $8000. Called a friend the next day he went up and said it was just a fan: motor and blade. He replaced it later that day for $500. Need I say anything more.

I was very pleased with the service I received. Due to covid restrictions they had to reschedule my appointment twice. Although my VIP agreement had expired they extended my coverage so I will not lose out on any of the services. I needed to change the appointment to earlier in the morning and they were able to switch my appointment with someone else so I was the first one on the schedule. The service technician Quinton,was very pleasant and professional. I really like that he took videos of each step that he was doing when he was on the roof and explained what he was looking for in the condition mine unit was in.Overall I was very pleased with this experience.

Q and Vin were honest, and helpful in showing me the problem and options on fixing the unit. They went above and beyond what they were paid to do. As a person in the service industry myself , I know what good service is and George Brazil is a top notch service provider. Not the cheapest but hard working and honest service. Big thanks to Q and Vincent

Overall great experience with some minor inconveniences on install day:NOTE: Installation went very smooth!1. No one advised the testing of the AC, which left the AC running on a lower temperature which caused a period of time where I was left with discomfort. After a while, I anticipated, but would have loved the communication.2. Salesman promised me Auto Changeover thermostat, which was installed, but not setup to do so. According to Honeywells website, the tech would need to set it up. Tech did not know what I was referring to when I tried to explain it, but I agreed to try out schedules which ultimately did not do what I wanted.Day of Cleaning:Everything was super clean and without disruption. Everything was put back and looks and feels awesome. Calvin went a step further when I asked him about the auto changeover which took him seconds and he showed me I could have set it up myself the whole time (despite Honeywells instructions online). Calvins team left me super satisfied and Calvin went the extra mile to help me out and Im left a happy customer.EDIT:Removing 1 star. I had a number of issues with the AC heating properly into each morning. I called a number of times and was initially greeted with the whole spiel of AC defrosting, but I explained how what I was experiencing with the heat blowing cold for an hour or more far exceeded defrosting measures. After a number of techs (I believe it was 2) and pulling my hair out that I spent 11k on an AC install that was not working, the final tech, Nicholas H. came out and FINALLY fixed the issue. Apparently there was liquid that was installed and it was filled far more than it should be (cant remember exactly what liquid). This caused the AC to overwork and thus end up locked in cycle. Nicholas really came through for me, because I was looking at being pretty miserable with my purchase, but ever since then (its been about a month+), things have been amazing. I love setting a schedule and being able to make on the fly adjustments with my phone. This was almost a flawless experience, but Nicholas H. really came through for me! Thanks Nick! :)

We have used George Brazil for 10 years for our Air conditioning. They are extremely knowledgeable and experienced. Rose has been helping us with our AC units for 7 years. She is the BEST!

Rose was thorough, knowledgeable and efficient. She performed the usual maintenance and pointed some areas that may need to be addressed in the future.

I want to give an amazing thank you to Hank Wesloski for his professionalism and customer care service he has shown us. Me and my husband talked to Hank with George Brazil and different companies before we had a new 5 ton York air conditioner installed on Thursday....previously we had a 4 ton that was not cooling our backrooms which were added on 10 years ago. We thought we were going to have to buy a splitter or another A/C unit for the back of our home but after Hank came out on a Saturday and looked at everything possible he came up with a solution that no other company did that saved us a ton of money and our back rooms are so cool now. Hank made the process so easy and followed up with us every step of the way like measuring everything like the returns, electric panel, and calling us to keep us updated on every step. He even called 3 days prior to let us know the exact date and time and then as a bonus his office called to make sure we knew when the installer would be arriving. When Hank was at our home I mentioned that our youngest daughter just bought a house and that the A/C was running all the time and to my surprise he asked if he could look at it and we gave her Hanks number and she called him and he came out on a Sunday and got her set-up to have the coils and ductwork cleaned. I wish more companies had employees like Hank.The day of the installation we had Tourin C who called ahead of time and let us know he was on his way with the new A/C and crane. Tourin was also very professional and polite from start to finish. He showed us how to use the the new thermostat, replaced 2 new returns, redirected the drip line, just did so many things to mention.My experience has been wonderful beyond words and I highly recommend calling Hank with George Brazil and having Tourin install. If you need to know anything or having doubts about who to call its worth the phone call to George Brazil but make sure you ask for Hank and Tourin. You can also contact me if you need a real person experience.

Quinton and Vinny were very professional and explained everything thoroughly. They were on time and kept me informed throughout the whole visit. I will only recommend your company to whoever needs HVAC service. Thanks Q!

George Brazil electrician was very professional and courteous. He fixed the electrical issue quickly and my house was back to normal. I will definitely use George Brazil company for all my A/C, heating, plumbing and electrical needs.

I found the Technician to be polite respectful and very knowledgeable. I liked the technology shared while the inspection took place. I have been a customer for more than a decade.

Rose was amazing - they were early - which was perfect for me! Also, I felt comfortable in their presence and they were really informative and took care of the maintenance and informed me of my warranty and extending the warranty to stay covered for up to 3 years longer. I was really impressed with the service!

Very polite and professional. Honest company

Repairman (Lance)showed up, fixed the AC and didnt try to upsell and gave us honest advice where he really couldve said we needed to replace things we didnt. Definitely will use again. Thanks Lance!

Chuck goes the extra mile as a service professional with George Brazil heating and air conditioning service. I have my AC/heat checked twice a year and I always know when it’s Chuck because he does an extra good job cleaning the coils and the entire unit. He shows me photographs of before and after on his phone. He offers suggestions about how to keep my home warmer in the winter and cooler in the summer. Chuck is very professional, pleasant, friendly, and provides outstanding customer service on behalf of the company he works for. I will request that he be the service professional the next time I need any service performed by George Brazil.

Chuck and his crew which included Greg T, and Cade arrived on time about 8:30 am and worked non stop until at least 4:30. They were professional and efficient, converting our system to better work with this house. Chuck managed the team in excellent fashion. Including removing the unit via crane, then doing the duct work necessary. Then around 3pm had the crane return to reposition the equipment. They then reinstalled the unit, made sure the roof was properly shingled, and tested the system.I was very pleased with results. All of the team worked well together, and worked very hard. Working on a roof is difficult , but they performed well.

Rose M. has been our HVAC technician for many years. We can always count on her professionalism, dedication and commitment to doing her job thoroughly and accurately. Rose represents George Brazil to the highest standard.

Very professional team, shared before and after pictures, took great care of my house by covering everything up and didnt leave a mess. I would highly recommend!

Jeremy was very professional and explained everything well. I was very satisfied with the service.

I did call them to make an appointment for my electric problem. The technician came out and said about my electric and need ED3 come out to test the line. Then technican guy gave me his business card with his number. If need anything call me. So I did text to him which I am deaf. No response back from the technician. I feel like I waste my money on this company which is very poor.

This was our second air conditioner replacement with George Brazil, and I was once again impressed with Angel and his teams professionalism and respect for our property. They ran into an issue with one of the components not fitting in the available space in our attic, and they reacted quickly to get a component that would fit and completed their work efficiently without skippng a beat. They even had the old equipment picked up shortly after they had it removed from the house. Highly recommend George Brazil for any home maintenace service you may need.

Valantino A and his helpers were very AWESOME! They were very professional and did a great job. It seemed like it was taking a long time, until I realized they were actually doing the work that was promised. Not just doing the fly by night quick brush n blow. V.was very considerate of my wifes needs and work spaceas she was working remotely at the time. His helper didnt get the attic access door closed completely, and they could have cleaned up a little better, but did well for young boys (lol).. Over all though great job! Well done.. My allergies and asthma have been greatly improved since the cleaning and home is much cooler and efficient...Thank YOU Valantino and George Brazil. Highly recommended!Pepi & Tammi LeTourneau

Tyler was professional & thorough. He consulted with me on each step of the job. He showed me what needed replacement without pressure. No up sales pitch ! Honesty & integrity all the way.

Very disappointed after Home Advisor recommended George Brazil and their great reviews. Their tech flat out lied to me and now they are making excuses. I need a new motor for the clean air blower. This is a fairly new item for new builds and the tech told me they are in high demand as most builders are now using them. Simple. Back ordered is ok, no follow up is not ok. I called, they tell me the tech would call me and he didnt. After a week and another call to them, they can get it anywhere. Oh my, you lied Mr Tech saying you ordered it now telling me we can find it. The inside person couldnt describe the part I needed. They are supposed to send me my money back but wouldnt let me talk to a supervisor. Weak. Funny thing is I really liked the tech and he was a down to earth nice guy and I wont call him out by name. This is not the way to handle customers. #georgebrazil #nonotusegeorgebrazil #ac #cleanairblower

I love having Shawn come for maintenance or other issues I have had recently. He is professional, clean and courteous at all times. Great representative for your company. He makes it almost feel like I have a friend come over to do these things!

Always great to have Michelle come out and clean up my HVAC unit. Very professional and friendly!

Jeremy did great! Very friendly, up front, curious, and professional!

The technician was very professional. They film everything they do along with a voice over and send it to you.He also then went over his findings as well as making sure all my questions were answered.

Moises did a great job tuning up my two units. They were pretty dirty from monsoons. Explained why one room never gets cool and then shared how GB could fix it. Just add a dedicated duct to that room.

Mr Tuppince did a great job! Boy were they neat and cleanThank you

Both Calvin and Stefan did a great job repairing and cleaning the ducts and vents and interior of the furnace. They were both courteous and respectful. So not to have any dust etc. throughout my home, everything was covered. And an excellent job on cleanup. I highly recommend George Brazil Air Conditioning & Heating.