Would give zero stars if I could. They canceled our truck four days before our move. We booked a month in advance and NO ONE has trucks available. Terrible company!

Friendly staff and helpful with assisting customers. They saved me money, and were able to change my reservation correctly when the online portal would not cooperate. They are much more cheaper than U-Haul, and the service is just as good, if not better - just less locations, so it was a bit more difficult returning a one way rental.

We were extremely disappointed with our choice of using budget to move. Dont set up a reservation online or you will be blindsided with an additional charge of an extra day rental. Returned the truck an hour late unknowingly (because the time on our online reservation was incorrect apparently) and was charged 95 dollars of which only 40 was able to be refunded after talking to multiple customer service reps who barely spoke English. Needless to say moving is stressful enough and nobody needs this.