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Public Storage
3940 S 144th St, Omaha, NE 68144, United States
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Co
Review №1

Space, price are good. Staff very nice and helpful. Limited hours of access. Which doesnt always jive with my schedule. I prefer 24 hour access. But its all good.

Ge
Review №2

Taylor and Caity were very helpful answering all my questions

Ty
Review №3

The staff is very helpful when it comes to needing help and information on their facility! 10/10 would recommend!

Ro
Review №4

Rented one unit and they raised the price $60 after about 2 months. Then rented another unit and they raised the price on the 2nd unit by $60 per month just within 3 months. Im now paying $120 more a month than I had agreed to, but what do you do once youve moved all of your stuff there? This is a bait and switch operation. Extremely dishonest. Sorry they operate this way.

Da
Review №5

Great customer service and easy access.

Je
Review №6

Caity is an absolute gem to this company! She provided great detail for all of my questions. I had reserved a space during a crazy time in my life - looking for a house. It ended up that a house came up right after i signed for the unit. She was so kind and understanding and accommodating. They are the only storage company - this specific location - that i would use if i am in need for storage again! Anxiety free experience in an anxiety ridden world. The best!

Er
Review №7

I was in a pinch and needed a storage space fast! Caity was polite, professional, and extremely helpful - even when I threw her a bit of a curveball! Rates are very competitive, and their ability to help me find a solution in a short amount of time made my experience great! Looking forward to working with Caity and these folks for all my storage needs!

Je
Review №8

Really great people working here and a lot of different choices to be able to choose what best suits your needs.

Ja
Review №9

Steven provided me with exceptional service from Public Storage and the rates are reasonable. I also was pleased with the cleanliness as well as the high level of security. Thank you for a great experience.

Gr
Review №10

Went to check on my popup trailer today and found my propane gas tank was stolen with the guage and adapter and replaced with an old rusty one. The top of the camper has a roof vent that was smashed and needs to be replaced as well. Who knows how much damage from moisture got in there. There is no security either. Well while I was there, there were 2 other people saying there locks were broke on their units and stuff was stolen as well. What about securitycameras? They hold no responsibility whatsoever. They broke through both entrances with their bolt cutters and had a field day..My stuff needs to go, nothing is no longer safe. Take your things and put them somewhere else folks. This place cant be trusted anymore!!!

Ta
Review №11

Caity was the sweetiest person, she answered all my questions . Place was super clean . Need storage come here.

Li
Review №12

Excellent customer service, that alone makes this a wonderful place to store your belongings

Ri
Review №13

Caity, the manager at this location is competent and professional. She has been so helpful with our storage needs during our move from the east coast to Omaha. If you need storage in the greater Omaha area this is the place to go!

Ki
Review №14

The customers here are amazing ! I love working here!

Sh
Review №15

Public Storage took over for Safe Guard Storage and raised prices for storage units. They continue to raise the price for storage rental and now what I pay each month [$138] for an outdoor storage is becoming outrageous. Used to be a good place to store things but obviously they just want to keep raising prices. The indoor storage went up from $122 to $140. I understand costs driving up prices but now they are just getting greedy.

Br
Review №16

I have rented a 10x15 storage unit here for a few months now. Caity is amazing. She is very helpful and made the process simple and painless. The unit was spotless when we received it and works well for what we need it for. I will definitely do business here again.

Ma
Review №17

Very clear & professional & freindly message about paying bills. Glad to know your company cares about people being safe & social distancing.

Ca
Review №18

Super clean property and great staff!

Be
Review №19

After a nightmare experience with a different Public Storage location, we were nervous when we showed up from 7 states away with a 26 foot moving truck. Chris was amazing on the phone beforehand, and Tom was so helpful at check in, even helping when we needed to change our appointment by 2 hours. We have had an excellent experience, the unit is spacious, clean, and well maintained, and the grounds are protected and also very well maintained. We are very pleased!!!

Ab
Review №20

Im a case worker who has a client with dementia that had to be moved out of his home this month. The process has been emotional and difficult to coordinate for everyone involved. Caitlyn has been amazing and helpful, going outside her job responsibilities to help us. Id definitely recommend working with her and storing your items here.

Sh
Review №21

Awesome service lady was very friendly and informative.

Ke
Review №22

I work for a competitor in the area. A couple of days ago, Chris took a phone call for a very irate customer who he figured out was one of our customers. After informing the customer of this, he also took the time to check in on our team member to ensure she was safe. Thank you Chris to caring enough to contact us to check on our well-being too.

Ti
Review №23

Love storing here! The climate control buildings are super nice and the employees here have always been super helpful and friendly. Definitely recommend this place to anyone looking for storage

Ma
Review №24

Chris was very helpful and took the time to accommodate me in selections of storage units. I was very impressed with his customer skills and desire to fit my needs. I highly recommend this property for people looking to rent a nice clean facility.

Da
Review №25

Very polite and professional, very helpful steven was our customer service rep give this man a raise, chris m!

gl
Review №26

This is our second time renting a unit from Public Storage & we wouldn’t rent from anyone else. The staff here is great, Kaitie has been extremely helpful. We are currently renting two units. I definitely recommend them to friends & family!

Ve
Review №27

Caity was extremely helpful and knowledgeable, she helped me get the unit I needed with a great price! It was quick and easy, and the whole thing took about 10 minutes!

Au
Review №28

Chris and Caity have been extremely helpful during us moving our items into storage. Even showed us some stuff to help us keep our stuff nice while in the unit! Definitely a place you want to rent from!

La
Review №29

Nice property and pleasant employees. definitely a place to put your stuff

Fe
Review №30

I meant to write this a while ago, but never got around to it. I came in to this location just to get pricing while me and my husband decided on if we wanted to store. While I was speaking with one employee, I noticed the other employee, a guy whose name was Chris I believe, help an elderly lady very nicely. He held out his arm for her to help her walk, and held the door open. Both employees working there were very nice. We ended up deciding not to do storage at this moment, but just based off of the interaction I saw when I was there, I will definitely recommend this place and come here when I need to store.

Hu
Review №31

Excellent customer service got me a unit in no time and gave me amble time to go my speed to prepare for purchasing. Really great place plus great prices.

cu
Review №32

Ive been a customer with these guys for many years. So while I dont always agree with fees and billing practices the company may have, I believe I stay because of the customer service. Point in case I recently had a very pleasant experience with an associate by the name of Steven. I contacted him in the office shortly before close one Sunday afternoon. My problem was quite unique because through a small misunderstanding the unit I was currently in was not going to work for my needs. So after a brief conversation with his co-worker he was able to transfer me to another unit within the facility. By this time tho it was well after office closing time. It had begun to torrentially down pour and Steven still went out and removed the security lock from the new unit and assisted me in transferring to it. While consistently remaining professional and courteous, Steven stayed well past closing time to make sure I was taken care of despite my many request to Finish on both a different and drier day LOL.

Th
Review №33

Best service Ive ever had got me a great space at a great price love it

Ke
Review №34

The staff has been very helpful and easy to work with, any time I have not been able to get ahold of someone I have always received a call back within the same day.I would highly recommend this location.

Jo
Review №35

Move in to this storage unit about a month ago. Nice clean unit. Manager was covering 2 locations but did a good job. Only 3 stars as they dont seem to have anyone clearing snow and ice from the facility.

Do
Review №36

The property manager Caity was extremely helpful and courteous. I would highly recommend this facility to anyone looking for storage. Congratulations to Caity for her two year anniversary

Ri
Review №37

The new managers Katie and Chris are wonderful. They keep the place clean and safe, and they are really on top of things. I highly recommend this business based upon the excellent staff and the fantastic facility.

T
Review №38

Im not sure how I feel about this facility yet. Ive had a climate controlled unit for a month. In that time Ive had to call the office twice because the door to the building would not lock. The first time I tried to stop by the office but both front desk reps were at lunch so the office was closed (same thing happened the 2nd time). Why both go to lunch at the same time and close the office is an issue for a different day. The first time the guy I spoke with said he would go and reset the door. Its my call the second time that I didnt care for at all. The lady that answered told me someone had been out to check it the other day and he was able to push it shut and it locked fine. When I told her I was just at my unit talking with a guy, who had a unit in the building as well, that said he noticed the same thing she then back pedaled her story. She then told me someone called a few days ago about the same issue but they are waiting on the vendor to come and check the door. Ok, so which one is it....the door was fine or you are waiting for the vendor. She tried to reassure me there are cameras on each entrance that record who goes in and out of the building. However, that right now does not reassure me.....how do I really know the cameras are working if the door hasnt been working and you have no issue lying to your customer. We will see how long I stay in this unit. Other than that the unit is clean and well lit.

De
Review №39

Caitlyn made this transaction quick and easy. I appreciate the great service!

Ha
Review №40

Great property, love the climate control units. The staff here is also very friendly and helpful

Pa
Review №41

Steven was awesome to work with! Thanks so much!

Ke
Review №42

Great facility. They are doing some work on the property right now so I can tell things are gonna get even better. The staff here is super nice and helpful; they definitely make it worth it to store here.

Ja
Review №43

Really like the location of this storage place. Its super close to both my home and work, and the access hours are very nice too for me being able to get into my space.

Je
Review №44

Came in get prices and girl in office was super helpful.. even in crazy snowing days she took me outside showed me a storage locker that would work... i dont need space till march 1st but will definitely be back... great customer service and great prices

Ro
Review №45

Did not end up needing to store, but my experience with the office staff was cordial and professional. They have a large facility, so I had to wait a little bit for someone to get back to the office, but they were out maintaining the property, so it is a forgivable happenstance. This property is supposedly under new management, and has been for less than a year. Improvements are noticeably underway. I would 100% suggest renting at this facility.

Fr
Review №46

Used to store with Safe Guard a couple of times and the people running it were pretty nice. Stopped by the other day to see that they changed ownership and the new people in the office were very nice and helpful and answered any questions I had about storing here now. Will definitely continue to recommend people storing here

An
Review №47

Tagged along with a friend of mine a couple of days ago while he rented a storage unit and the employees here were super friendly and the property and the unit were so nice and clean and well lit, which is really nice for this time of year. If I needed to store, I would definitely come here.

Fr
Review №48

Just came in to inquire about pricing. Thinking about getting a trailer but want to make sure I have a place I can store it. Chris gave me options of outdoor parking or parking inside a unit if my trailer is small enough. He was very helpful and answered all of my questions. Now I know where I will store when I get my trailer!

M
Review №49

When this was SafeGuard storage the place was awesome! Since ownership change security has gone completely downhill and concern of security is non existent

MR
Review №50

The good: Nice storage units. They offer climate controlled as well. Nice office staff.The bad: Pot holes the size of swimming pools leading up to the storage units. Making it difficult if you drive a car. Getting in and out of the parking lot is difficult as well. Office staff sometimes there sometimes not.

Te
Review №51

Very nice customer service. they are doing some renovations on the property right now but I can tell that they do a great job here.

Ch
Review №52

Good personal interaction with lots of information available to the customer. I’ve rarely see this level of service.

Kr
Review №53

Super helpful people in the office! They even have things you can buy if you dont have it or you forget it. Love that its a one-stop-shop kind of place.

Jo
Review №54

Chris and Caity were wonderful with great customer service although we didnt rent because we just didnt need to store anymore but will definitely recommend this store to people to rent.

Th
Review №55

Best service ever great service ever great prices

Sa
Review №56

Daniel and Caity were so very helpful with all the questions I had! They seem like very nice people and make wanting to rent from here an easy thing!

Da
Review №57

I needed storage space immediately and Caitlyn was very knowledgeable and helpful to get me the climate controlled unit I needed without any problems. Caitlyn and the rest of the staff at this location were always friendly and professional. I would not hesitate to refer friends or family to use this location for their storage needs.

Al
Review №58

Great experience

Ta
Review №59

The managers Chris and his wife are absolutely amazing and extremely professional. I will never use anywhere else and o highly recommend this location for your storage needs.

Di
Review №60

Excellent Customer Service! A place where you can go with confidence that you will be treated in a respectable manner. Thank you Public Storage!

De
Review №61

Ive personally had nothing but issues with this company. 3 months ago I moved into a 10×10 unit and the garage door was unsecured. Even with two locks on the door my unit could be accessed by anyone and not only that, but the unit was broken into a week after moving in causing me to have to file an insurance claim. To this day the insurance claim is still ongoing due to a lack of assistance from the storage unit and police department. After this occurrence, to compensate for the inconvience public storage moved me and my boyfriends unit across the hall to provide a sense of security. In doing so, they not only didnt change the unit number in their computer system but decided to increase the rate on my unit by 30$ unknowingly. Currently Im writing outside the office because no one seems to be here yet I talked to a woman on the phone an hour ago that said there would be someone here to assist me. Once this insurance claim has processed I will be moving to a different storage unit and will not be referring anyone to this location. Im highly dissatisfied with their lack of service and the ongoing issues. It literally had been one thing to the next and I hope they get new management soon.P.s. the parking lot is a joke!!

Ev
Review №62

Very professional staff. they are really helpful and I like the facility. can tell they are making improvements

Ju
Review №63

Very friendly staff and very clean and secure property. Would recommend to family and friends.

Su
Review №64

Nice and clean property. Employees there are very friendly and helpful

Pi
Review №65

I already have a space here and have for years, the new management has been wonderful! Property is clean ! Anytime i have a questions prople in office are always super sweet and answer them never had any issues!

Pa
Review №66

Nice facility. See that they are making a lot of updates which is nice. Very nice staff as well

Je
Review №67

Chris helped us today get a temporary storage unit for our move and he was really nice and knowledgeable.

El
Review №68

Chris & Caity in the office are very friendly and helpful! Nice facility too

Li
Review №69

Great location ! Super clean and amazing staff was in and out office with in 30 min

Ni
Review №70

Very sweet manager, showed me storage space, got a good deal

Je
Review №71

Its a very nice place with very friendly employees.

g
Review №72

Great customer service! glad company was switched over things seem be doing way better

ja
Review №73

Great location and good pricing and super nice staff

to
Review №74

Good staff great price got a fall promo saved me

ch
Review №75

Came in office to just ask a few questions, super nice people in office had good prices .. not need storage till march but they were great and will be back. the property was also very well clean and they sell packing stuff

ha
Review №76

Awesome customer service! glad ownership switched people in office seem like they care and actually wana help !

ba
Review №77

New managers, Caity and Chris have been nothing but great! they are both very nice and very helpful had alot of questions and they got me a great deal and property was super cleaned! If needing a storage bin this is the place to go ! Thanks Chris and Caity

Ja
Review №78

Nice property with very friendly and helpful staff

Mi
Review №79

Its supposed to be a managed storage facility but office staff have weird hours, long lunches and are often absent.For the second time in 30 days I was unable to access my building and office staff no where to be found for assistance.No one returns messages including district manager. If you need frequent business hours access stay away.

Fr
Review №80

The staff makes the move in process much nicer

Ro
Review №81

Definitely a place you want to store at

St
Review №82

Very friendly staff! Great prices

Br
Review №83

Steven was awesome.

su
Review №84

Super informative when I called about rates and info. Very helpful.

An
Review №85

Cool property with different choices for storage units.

br
Review №86

Good price ! Good customer service ! way better than the guys before

Ho
Review №87

Caity in the office is very sweet and helpful. Thank you!

Tr
Review №88

Great staff and a nice property

je
Review №89

Great location and great customer serivce !

Fr
Review №90

Chris went above and beyond, definitely recommend!

Do
Review №91

Friendly office people, nice property

Si
Review №92

Deonte answered all my questions, will be moving my goods to this facility

Ci
Review №93

Helpful staff with nice attitudes

Je
Review №94

Staff was great!!

Fr
Review №95

#STEVEN

Sa
Review №96

Clean property

Information
12 Photos
96 Comments
4.7 Rating
  • Address:3940 S 144th St, Omaha, NE 68144, United States
  • Site:https://www.publicstorage.com/self-storage-ne-omaha/5271?pid=pslocalsearch
  • Phone:+1 402-298-5091
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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