Thank you Mike and Bev for taking such great care of me and my Cadillac!

Excellent customer service! Bev and Mike in the Service Department always take care of us and are very efficient. Professional courtesy and timely updates are what I expect when I drop my vehicle off. Huber Cadillac always delivers in this regard. This dealership has my business in the future based on the experiences and interactions I have had with the staff!

Thank you Huber Cadillac for a seamless experience. The staff was so prepared, helpful, and willing to go above and beyond to support my family in transitioning to our new vehicle.

Excellent service knowledge about product and went through all the information about the car so we could understand and were aware of everything on the car. Highly recommend Tony.

It is almost fun to visit this dealership they are so nice. Prompt service department with friendly people and dont try to oversell me on service.

Tony the salesman was great and I will go back to get another car from Tony.

They treated me like a valued customer. I keep buying Cadillac because of the service and Bev Burgess their serice manager.

Bev was wonderful to work with. Very upfront and punctual.

My husband and I had the best car buying experience with Huber Cadillac. I cant see us ever going anywhere else again. We were so impressed by the staff and the general atmosphere of the dealership. Our sales person Ed was simply wonderful. We felt like everyone had our best intrest in mind through the whole process. Highly recommend!! I never thought I would have a glowing review for a car dealership, but here we are.

The buying experience from entering the door to see if we fit in an xt4, to walking out the door as new owners of an xt4. The experience was excellent.

Brought car in for engine diag, checking brakes and humming noise while driving. Service woman wrote up and asked me to sign paperwork to look over vehicle. The price was $308.00! I asked why so much? Service woman stated each inspection was almost $100. Brake checks are free pretty much anywhere. Humming noise is a test drive not an hour of labor. Just informed to do diag. Had my car for 3 days just for a diag. Called me and service woman stated my car NEEDS spark plugs and injector. Took car with no service done. I did not tell dealer the back story on my car to see how honest they were. I run a tractor repair shop. I did diag on my car and was egr or purge related. Also this car was left to me by my father that passed away. I took to dealer to make sure everything is tip top because keeping the car. Took car to a different service center. They called and issue is Purge Valve. Spark plugs are a rec due every 30,000, mine is at 69,000. Humming noise was rr wheel bearing. Agreed to do all work and car is perfect and my bill was still cheaper than Cadillac dealer who would have not even fixed the issue. Service was friendly and courteous but they literally acted like they can do what they want as far as having your car with no courtesy car btw and then sell you whatever they want.

Everyone at Huber Cadillac made me feel special. I am very thankful for the experience while purchasing my new vehicle.

Best service department in town!

I am from Colorado and traveled to Huber to purchase and just experienced my first service at Huber Cadillac, Bev the service advisor I am sure is in the top 1% in her profession, the complete staff at Huber treat you like family!Randy LandonEaton Colorado

Huber cadillac genuinely cares about their customers. They are always willing to make my experience convenient and go above and beyond. Bev is the absolute best!

I have enjoyed buying my Cadillac XT5 from Huber Cadillac! My salesman Ed, the sales managers, the finance guy, everyone had a smile on their face and made sure we walked out of the dealership happy! I know it can be hit and miss on car dealerships, but Huber is the best I have dealt with in a while! They know customer service and gave us a great price on the CT5 and on our trade in! Thanks for listening and getting it right!

Cadillac service with Bev Burgess is the best!

Best buying experience Ive ever had while buying a vehicle!

Im very happy and impressed with the level of service that Mike and the rest of Huber Cadillacs service team provide me with on my 2012 Cadillac CTS4. They contact the extended warranty company for you if you have one, they offer loaner vehicles and they call you with updates, instead of like other places Ive experienced, having to call them for updates. If its going to take an extra day, you wont be waiting and wondering. Mike calls you. You can feel that Mike and Huber Cadillac cares about his and their customers. Thank you for everything! I absolutely love my Cadillac and your service.

Top notch service for their customers. I have known my servicing lady Bev for over a couple years now. I have nothing but good things to say. I love my Cadillac and always plan on staying with this dealership and brand. Thank you for all that you do.

Top notch attention and service. No problems, no hassle, done on time, professional, very accommodating. Extremely pleased!

Huber has so much to offer! I trust this dealership and I would not go anywhere else for sales and service. Bev Burgess in service is the best representative one could ever ask for.

Excellent sales and service experience- and Ive bought new/used vehicles from several other dealers in the area.

Very helpful and friendly - Bev is the best!

Competent and extremely timely service!

Huber Cadillac always provides top notch service in all departments. Jordan in sales was great to work with. He made the buying process very seamless and simple from start to finish and was so helpful taking care of all our questions and concerns. Everyone is always so friendly and easy to work with within the whole dealership and the service team makes every appointment quick and easy. Thankful to have such an awesome dealer to rely on for all our vehicle needs.

Wonderful personalities and fast and easy service appointments! So happy to have a team of people work so hard to make sure all of my needs were met! I will continue to work with Huber in both sales and service! Thanks Huber!!!!!!

Huber Cadillac always treats me great. I have had the best service ever. I plan on buying my next Cadillac at Huber because of the service I receive.

I don’t know why these folks even list vehicles online. You call them make a very fair offer they don’t even have enough respect to call you back. You have to call them a day later. Then they try and insult your intelligence about about your offer. The market doesn’t lie about what cars are worth today. If you don’t want to sell online or be bothered by out of town folks calling on your vehicles then don’t list your cars there.

Excellent Service Department!!!

The best service I have ever had great people

The service crew at Huber Cadillac is top notch. Either Bev or Andy keep you informed and everything is done correctly with professionalism and a smile!!

Marty gave us the best possible experience from start to finish with purchasing from Cadillac! He could not have been more personable, patient, kind, and accommodating. He not only made the process unexpectedly fun, he also watched out for our children and sat/talked with them while we needed to sign paperwork. Who does that?! He’s a true gem in your industry, one we haven’t always had the best experience with. Marty stands out as forthcoming and truly caring; he has made us want to come back for our next vehicle!

Hands down, best car buying experience to date! Our salesmen were very friendly and helpful with our needs. They were honest, transparent and helped us find exactly what met our needs and budget! Thank you so much, I will definitely send any friends and family in the market for a new car your way!

ALWAYS the BEST! Huber Cadillac staff welcomes you to the dealership like they are welcoming you into their personal home. Warm, welcoming and making the customer top priority. Thats been my experience at Huber Cadillac since 2005!

My wife and I received great customer service from Alex. He was very friendly, knowledgeable and professional. He made the car buying process a pleasant experience and I would definitely buy another car from him.

Salesmen was extremely helpful and went above and beyond to find exactly what we were looking for. Highly recommend

The sales people are top notch, knowledgeable of their products and bend over back wards to give excellent customer service. The Finance people are amazing, the service department is excellent. We recommend Huber Cadillac to anyone we know who is in the market for a car.

Warning: Cadillac and Huber will not stand behind the vehicle warranty. My transmission started slam shifting at 4 years old and less than 70k miles on my 2014 Cadillac SRX. They refused to fix it multiple times until it was out of warranty a year later, and then would only cover 40% of the rebuild costing me $2,000. Huber and corporate pointed the finger at each other. Cadillac said Huber determined nothing was wrong, Huber said Cadillac wouldnt let them look at it until it failed. Watch out or youll get scammed.

Very nice people. My salesman was very thorough when explaining the process to me.

Outside of Amazing, my husband and I both appreciate the expertise of the service department. Erwin was so kind and knowledgeable. We both also appreciated the loaner vehicle was amazing. Not to mention, it is great to not have to sit and wait for hours for service, then be hassled by a salesman while waiting(this was an experience we dealt with at a different dealership).Our vehicle was only 2 weeks out of warranty and Erwin seen to it that with the low mileage, Cadillac did cover the issue at hand. My husband and I decided to look into a brand new Cadillac, what a WONDERFUL experience! We did the contacting and Jeff Stanley is AMAZING! he was not pushy, found what we wanted, and the Cadillac is being trailered in(brand new). Sight unseen, we know that if it isnt the exact Cadillac we have the paperwork on, we arent obligated. Although, we know it will be. I am looking forward to our new dealership, as my husband has spoken highly of them. Thank You Again, Erwin and Jeff!

I dont think Ive ever had better service from anyone that Huber Cadillac. Proactive, accommodating and professional to a fault. The service department is as good as the sales staff.

Chris was our service advisor, he did awesome at getting the issues resolved. He took time to work with me and explain things and offer solutions. I am very pleased with the customer service offered by Chris and Huber. We look forward to doing future business with Huber beyond service.

Our Salesman Steven Walker was awesome. He answered all of our questions. He was very knowledgeable and very informative. I will highly recommend him to more customers. Thank you Mr. Walker for making our first experience with Cadillac one to remember.

Buying from Huber is always so easy... Thats why I keep coming back! Everything is straightforward, honest and I know they have my best interest in mind. You wont spend hours here while they run back and forth to the manager pretending to negotiate. A big thank you to Larry Paulson and Bret Huber. Great people, great dealership!!!

Bev is the person I always deal with shes just great and so very intuned with each customer I habe never had a bad experience at Huber and have been buying since 2004

Great dealership. We take our Cadillac there for years. Very nice staff. Bev is always great to deal with. Service is good and fast. I will definitely consider Huber when trading in my Escalade

Great people to work with. Very thoughtful, caring and efficient!!

#1 dealership/service department in the Omaha area! Very friendly and helpful employees. Thank you!

Always have the best experience at Huber! Kevin was awesome when we purchased our Cadillac. Bev & her staff in the service department are the best! Always willing to help. Great job Huber Cadillac!

Fantastic to deal with, top to bottom.Jeff Ennis was our salesman and worked hard to put the deal together. It was worth the drive from Colorado Springs to Omaha to purchase from Huber Cadillac.

Excellent service, friendly people! I love how they treat you so well here. Highly recommend.

I went to the fine waiting room during my service. Mike Wichert, as usual for him, kept me well informed of what was going on with my Cadillac and I was pleased with what we decided should be done.

Love this place, be is wonderful. They feel like family.

I TRULY ENJOY DEALING WITH BRIAN AND WILL CONTINUE PURCHASING VEHICLES FROM THEM . THE SERVICE HAS ALWAYS BEEN GREAT

Those were my thoughts a year ago. Why would Huber Cadillac respond yesterday thanking me - because I questioned their integrity when told my tires are half worn with 20,000 miles on a 2 year old 2018 XT5 (told tires only last for 35,000 miles in certain driving conditions). Is this truly a luxury vehicle? I dont think so

First I asked Bev for help in getting assistance with roadside assistance on my wifes 2018 ATS for tire service due to a pothole casualty. She got me the number ASAP and I contacted them and got assisted with her car within 30 minutes........Bev, the roadside person, and his brother at Huber Cadillac are always just awesome. Thanks again for such excellent service by your staff.

Great people to work with !! Fair and Friendly !! A Great Dealership Experience !! Recommend Highly !!

The service and assistance was outstanding from the first second I drove into the service area. Bev was my service attendant and she we great with providing updates on the status of my car and made my experience superb. This was my first time using Huber Cadillac to service my XTS.

I had such a great car buying experience at Huber Cadillac. I love my 2019 XT4. My salesperson Steve was fantastic and very easy to work with.I recently got a flat tire at work, and took my tire in to Bev in service. Ive only had my car for two months, and I wanted to make sure there wasnt anymore damage other than a nail. Bev got me in right away, and treated me like a VIP. Ive had such bad experiences at other dealerships service departments, and Huber Cadillac is a breath of fresh air! Thank you!

Everyone there works really hard to ensure customer satisfaction. Even better, it seems they work this hard because they want to and not because they have to...

Worst service ever. If I could give negative stars I would. Service department has no sense of urgency, lack of follow up and doesnt seem to care about the customer at all. Ive had my Escalade in several times and the inadequate service is consistent. I will NEVER buy another Cadillac.

When the transmission went out on my moms 2016 Cadillac SUV (that has 20K miles), we were disappointed but we fully believed that the dealership would take care of the situation and provide my mom with a loaner vehicle. My parents purchased every available warranty when they purchased the vehicle new from the dealership. Although the dealership did repair the vehicle, they refused to provide a loaner vehicle to my mother because they were concerned about the number of miles that she was going to put on the loaner vehicle. When you buy a Cadillac, you expect a superior customer experience. It is disappointing that the local dealership decided that a subpar customer experience was acceptable. When I contacted the manufacturer, they disclaimed all responsibility for the local dealership.

Mike in the service dept is a top notch Advisor. He is professional and friendly and honest. The entire staff at Huber Cadillac is a cut above the rest. Big thank you to Mike and the entore group at Huber Cadillac, Service and sales. Go see Mike or Bev for any of your Cadillac service needs. I thank you for it and so does my XTS!

My experience, as always, was fine with my service advisor; however I am a bit disappointed with the quality of my vehicle. It LEAKS every time it rains and in my opinion a CADILLAC shouldn’t do that and if it does it should be fixed for free (will cost $500 to fix and since I had other more pressing repairs to get done I had to forgo fixing the leaking); no matter how many years old it is and even if the bumper to bumper warranty has expired, something like that demands a free repair. It’s a Cadillac - for crying out loud! With the amount of money I spent on the car that’s bad customer service for a so called luxury vehicle. I came back to GM after 20 years driving a foreign car. I will think long and hard when it’s time for a new vehicle.

Great service

I have bought several vehicles from Huber and find them to be fair and the shopping experience is a pleasure. Also, their service department is friendly and very accommodating.

Huber is a high end dealership that employs extremely knowledgeable technicians, staff and personnel. I enjoy coming here and Mike Wichert is an excellent resource to Huber.

Very friendly stuff but to get hold of Part department is huge problem. I really hope they can fix this problem.

Terrible experience with the sales team. Go elsewhere

The most professional and thorough service department in the country.

Absolutely EXCEPTIONAL customer service!! In both service and sales, this team goes above and beyond to meet the needs of clients ---they are friendly, professional, efficient, effective, and the and then some....

The best dealership in Omaha! The staff are so friendly and walked me through each step of the buying process! If you are looking for a Cadillac, look no further than Huber Cadillac!

I will have to say Nick in service was great! Came in on a Saturday got my SUV looked at in a timely manner. I didnt get the run around at all, like at other dealerships in town that I have been too.

Very well service bev is the best

As always. Professional and delightful to be around. Exceeded my expectations.

As always, Huber went above and beyond. The customer service couldnt be better and Mike and all the people there are friendly and very accommodating. We couldnt ask for anything more and would never go anywhere else but Huber!

I broke the axle shaft of my 90 Cadi DeVille almost 3 weeks ago and have been having a heck of a time finding the correct part. Hours of research and calling every dealership in the area, including Huber once. Guessing it was the lady I talked to todays day off(?), Either way she had found my part in minutes. Thank you lady!! Huber give her more $!!!

There might be somebody somewhere as good as Mike, but there aint nobody better.

The service and overall buying experience with Huber Cadillac was absolutely amazing. The minute we walked in the door, we were greeted by GM Shawn Mikesh. He greeted us, helped expedite the procedure by processing our initial paperwork, and made us feel very welcome. We had the privilege of working with Salesman Marty DeBoer and he was extremely helpful, worked hard to ensure that we made use of incentives that were available to us, and explained the new vehicle to us in depth on the day of service. Chris Staley in Finance was incredible as well. He was very transparent, explained everything, was NOT pushy at all. I was so impressed with the entire team (cant forget Bev in Service), that we look forward to doing business with Huber for years to come. Car buying involves so much more than just taking possession of a vehicle. Thank you Huber team for being GREAT at your profession. Other dealerships could learn a lot from you and your business model.

Mike in the service department is the best! I bring my car from Lincoln because Mike is more friendly and helpful than the Lincoln store.

I want to thank Bev for her warm and quick response to me when my keyless entry fob was not working, and I couldnt start my car. I felt stranded and worried about my transportation. Bev took immediate action to get me the help I needed. This has always been my experience with her - customer service and caring to the maximum. Mary Lou Herring

I didnt buy a car from them, but Ill forever be grateful for Huber. I took my niece there today who turned 13 on the 30th. Shes autistic and its been a dream of hers to ride in a Cadillac. Today she got that chance because of the amazing hospitality of the staff at Huber. The manager let her take pictures in the cars and took her for a ride in a red Escalade (her favorite color). She was glowing from joy. Thank you Huber for giving her a day shell never forget.

Amazing experience! Go see Marty if you are looking for a new Cadillac!

Huge shout out to Jesse coming out to help me with my roadside assistance after locking my keys in my car, and to Bev for the awesome customer service she provided. Thank you both for saving my day!

I will never go to Huber again. I had my sons 2005 CTS towed there for not being able to start, the diagnostics cost as Mike W said 160.00 for 1hour and they didnt find the problem within that timeframe so I would have to pay an additional 160.00 for the mechanic to continue.I was just outdone. We own 3 Cadillacs and if they need any service I will not take them to HUBER. I WOULD RATHER TAKE THEM TO Sid Dillon or Edawards,. CADILLAC OWNERS BEWARE

After having a very bad experience at Huber, with a 2 and half hour oil change, I was pleasantly pleased with my return visit.When I made my appointment, I asked to visit with the Service Manager, Joe and after hearing my concerns, he forwarded me on to Mr. Bill Gulley. Mr. Bill Gulley was helpful, professional and made my service a top priority. His action restored my faith in the dealership.

Bev Burgess has to be best service advisor Ive have the pleasure of knowing, and Ive had many cars serviced over the years. Her professional attitude, ability to make me completely satisfied, and the comfort of knowing my CTS is good hands is truly a pleasure, thank you Bev!

As always I appreciate the good work that the vehicle service team do. Thank you.

Mike w from the service department was awesome I was very pleased I appreciate all he did to accommodate me. Thank you mike w

Very professional. Bev is a very experienced customer service representative and pleasant person.

Marty in sales, good guy.

The dealership staff were courteous, knowledgeable, professional and respected my time. I couldnt ask for more.

2016 Cadillac Escalade DO NOT BUY - I have had 9 month old car into the shop for drive-train issues 8 times. Huber is incapable of fixing the issues with the 8 Speed transmission or GM has produced an deficient product impossible to repair.

Love the service & employees!!!! #1 Cadillac Dealership in Nebraska by far!!!

These people are the fairest and best auto dealership in the omaha area

Great customer service..

Mike Wichert did an awesome job as usual!

I took my SRX to The Body Shop after I was hit by a drunk driver. The Body Shop did great work but the Cadillac Service Center did not...they inspected the car for any damage and gave it the all clear. As soon as I picked it up I could tell it sounded completely different. I called the Body Shop and notified them. It took 2 months before they could get me a new loaner car and when I dropped the SRX off at the Service Center the rep tried to charge me for some $200 charge that they did not get from their own Body Shop. In addition to that, the front driver side hub bearing was damaged and that was what was causing some major grinding sounds. What did they inspect the first time they had my vehicle?? The rep then told me that insurance wouldnt pay for it because even though I was hit on that side of the car the impact was not close enough to that tire (I was pushed sideways into the next lane!) and it was going to be $500+. I called my insurance and they gave the approval the next day. The next time I need body work done I will definitely go to the Body Shop but I will never use Cadillac Service again.Update 07/02/2019 -Replaced a part on my SRX that required Cadillac to program. Picked up my car after the repair and drove for about 5 seconds before the same dashboard lights came back on and prevented the car from being able to drive. Then was told that I didnt ask them to test drive the vehicle and that these were all unrelated issues. Then had to replace the left rear hub assembly ... the same side my vehicle was hit on in the previous review. Something else they missed during the first time. I have had no problems on the passenger side of the vehicle. This service department failed to accurately diagnose most of the issues with my SRX and I have paid the price for it ($12,000 out of pocket and counting). Now they are telling me the rear differential needs to be replaced after I picked up the car again and 10 minutes later the Service Rear Axle message came up on the dash. If there was any other Cadillac dealer in Omaha I would have gone there.

Bev did an excellent job to make sure everything was done to my liking and calling and letting me know the arrangements for picking up my keys since I wasnt getting back until mid-afternoon....shes the greatest!