user
HMS Auto and Fleet
7887 F St, Omaha, NE 68127, United States
Appearance

Comments
Br
Review №1

These guys are great! They helped me out a ton and my specific work wasnt cheap but I feel confident that they did a good job. 500 miles after the job was done and everything has been running great since.

Ke
Review №2

HMS handled a severe problem in our Ford 6L diesel. The engine needed replaced and they got it done for reasonable $. We are very grateful and think the new (used) motor runs better than the original. They did a great job with communications which was important because we broke down 8 hours from home! Definitely a business worth supporting!

Ch
Review №3

Great place! Reminded me of years back, when everyone was so friendly & professional. Please don’t change your way of doing business! You’re the best!!

Ro
Review №4

Traveling home to NH I was in a jam after mistakenly pumping some gas into my diesel engine. Arrow Towing (another fine business) recommended HMS as reliable, professional, competent, respectful and reasonable. After the tow to the shop it was immediately clear that the recommendation was accurate. Corey, the shop manager, immediately put me at ease and began the work which was completed entirely to my satisfaction for a very reasonable price. Corey kept me updated on the work as he went along. I recommend HMS to anyone without reservation.

Be
Review №5

A huge shout out to HMS for fixing up my truck and staying after hours to make sure everything was done right! Side steps and new shocks - this mama is happy!They make you feel like a priority and are super knowledgeable and dependable!Thanks again!!

Se
Review №6

Great work and very professional. Took my truck in for ac work. Three weeks later it was blowing warm again. They went the extra steps to find the additional leak and just not throw parts at it. They worked out a more than fair deal with me to cover the extra labor and parts. Highly recommend.

ma
Review №7

I appreciate the quick repairs. Everything was explained nicely.. second visit and am as happy as last time THANK YOU!!

Br
Review №8

First time using HMS and I will be using them again. Went in for an Alignment and everything was perfect afterwards. Great service and customer service. Very clean well well kept shop.

Ky
Review №9

Brought my 1985 S15 to have Steve tune the carburetor. He got the pickup running much better and gave great advice on a couple things I can take care of myself. Cory was my main point of contact, and he was honest and practical. I’ll definitely be giving them a call if I ever become impractical and decide the S15 needs a V8!

Ch
Review №10

Great customer service. Greet you the moment you walk through the door. Friendly staff. They did an amazing job on replacing my tie rods. The service preformed was great and the prices are fair. You dont get the sense of being pressured. Honest and hard working. Would highly recommend coming here!

Jo
Review №11

Brought my 2018 Tacoma to HMS Auto to replace the front/ rear shocks and add OME HD leaf pack. Frankie and the guys did a tremendous job. The truck looks and drives fantastic. Their customer service was first class , and they kept me notified on the progress of the install. I would highly recommend HMS for for your auto service.Thanks Guys!

Ch
Review №12

Had them mount and balance some new wheels and tires as well as install new TPMS sensors for me. While on the rack they found I had a tie rod loose and replaced that as well. My car now rides smooth, steers straight and I don’t have that pesky light on the dash for low tire. They even had a few recommendations that I was told could wait a while and to just let them know and they would be happy to schedule me back. Haven’t had that in a while, most other places just want in your wallet for as much as possible. Joe at the front counter is top notch. Professional, courteous and not pushy at all. I will be coming back again.

Sh
Review №13

We broke down in our motorhome and they graciously fit us in, diagnosed the problem and had us back on the road in no time. We would highly recommend this team of mechanics.

Is
Review №14

Helped us get back on the road with short notice and little downtime. Excellent service and friendly people.

J
Review №15

Got stuck in -18deg weather in Omaha en route to Wyoming. My truck gelled and they had me up and running in a couple hours. Other shops would have kept me at the back of the queue and I could have lost a whole day. Honest work, great folks, and super knowledgeable. Was real lucky to find them on the road.

Co
Review №16

Head gaskets on lml duramax. Quality job, timely, great customer service from Corey. Recommended from a friend, will use their services again.

Jo
Review №17

I can only say Corey and HMS did me a solid and cannot say enough good things about them. Highly reccomend them and they have earned all my business.

Al
Review №18

HMS did an AMAZING job installing the 4” ReadyLift on my 2019 Ram Warlock with 35x12.5x20 Cooper SST Pros (which I had from my prior truck) and 1.5” spacers. I had a bunch of questions, and they were up front, honest, and all around very personable! I wish I would have known about them with my first Ram! 10/10 would recommend! I will be going back to them with all of my Ram needs!If you look at the pictures posted below, the top is the before picture, and the bottom is the finished product! I’m so grateful for how I was treated and the responsiveness that HMS had! Great product, and even better customer service!

Ke
Review №19

This is the best shop in town for your truck repairs. Great service, great prices.

Ca
Review №20

Ive has my truck in a few times for various things i couldnt trace doen or didnt have the equipment to do myself, outstanding service every time. Kept me informed every step of the way. Only place Ill take my 7.3.

Ma
Review №21

I would highly recommend this shop! They went over and above what they had to do and I cant thank them enough! I am in Omaha because my son had a multi organ transplant at UNMC and my suburban had serious problems. They were able to get it in quickly and find/fix the problem. I will definitely go back for any future car problems when I am in Omaha.

Gu
Review №22

That place is great! Afordable. The guy were nice and kind

Ka
Review №23

Very knowledgeable and polite. The work done on my car was quick and accurate.

Ge
Review №24

Best customer service. They go above and beyond

Gr
Review №25

Got my car done in a day, and for half the price a local Ford dealership wanted to charge. Only thing keeping it from a 5 star review is that the lid to the air filter compartment wasnt closed completely. The hinge clips werent put back in place.

Ma
Review №26

A couple of weeks ago I had the misfortune of breaking down . I then had the good fortune to call HMS. This was on a Sunday, and Jason almost immediately returned my call and began the process of fixing my truck. The next day, Joe, the service writer was already calling me with updates and potential causes. My truck was hydrolocked, which can be catastrophic. I thought I was potentially looking at a new diesel engine. Joe and his guys dug into it and found the problem and got me back going again. I know nothing about diesels, so they could have told and sold me anything they wanted to. Instead, they replaced a $30 part and performed tests on it to make sure there was nothing else wrong with it. Its refreshing these days to deal with someone with the integrity and professionalism they exibit. My hats off to Joe and his guys at HMS. Would definitely recommend this place to anyone in need of automotive services.

AJ
Review №27

These guys take fantastic care of my personal and my company trucks. Great prices amazing service and just good people Juan is a great customer service advisor

Jo
Review №28

This place is a great place to your car worked on we took a Ford ranger in there to get head work done because it was low power in they got it done in a span of two weeks or less and quarter of the price of what a Ford dealership was asking

Ro
Review №29

The staff and mechanics were very helpful in repairing my vehicle and advised me on possible things to be aware of in the future. Would have given a five star rating, however I thought some what expensive.

Tr
Review №30

Fast, flawless and friendly.

Ma
Review №31

I am very glad Carmax recommended this place and sent me there. I would have never known all the stuff that needed repair on my car if I wouldnt have. Thanks for the great service!

Ka
Review №32

We had been given very bad news regarding our engine of our 2010 F150 by the Ford Dealership. They told us it needed a new engine $7000- $10000 to fix it!!! I was told about HMS from my nephew, so I took it there for a second opinion. Long story short, just picked it up and it runs great!! We didnt have to have a new engine but a modification that fixed it permanently!!! Oh, and for a fraction of a new engine!!! Juan Ramos, the Service Manager was awesome! We were here visiting from out of town when this happened and they fit us in and didnt take advantage of our unfortunate situation. Thank you HMS, Juan and the staff!!!! Much appreciated!!!!

Da
Review №33

So my 94 Camaro was majorly over heating so I brought it to HMS. They got to it very quickly and called me the same day to let me know what was wrong with it. My head gasket blew and they were very honest about what it would take to fix it. They also referred me to another business to take care of my car. They have the best customer service I have ever seen a shop. Highly recommend them.

Je
Review №34

I brought my lifted truck in for an alignment wanting custom specs. These guys didnt complain and got the job done!

Fr
Review №35

Came home to see this.

A
Review №36

Cant beat it!

To
Review №37

The staff is very helpful.

Ja
Review №38

Very trustworthy

Ro
Review №39

Perfect

Information
100 Photos
39 Comments
4.7 Rating
  • Address:7887 F St, Omaha, NE 68127, United States
  • Site:http://hatchermobileservices.com/
  • Phone:+1 402-739-8061
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Similar organizations