I just cant say enough good things about Dave and Mike Jensen and their amazing team. A true generational family business with decades of experience (and weve been taking our cars there for a couple of those decades!), these guys are always honest and incredibly thorough. On one occasion, they researched the repair they were doing on my Buick and discovered an old service alert that meant I could possibly get reimbursed for some of the repair. They helped me submit the paperwork and remained available throughout the process until my refund was successfully processed. They didnt have to do that, I already paid them. But thats the kind of personal service and attentiveness you get from them. Highly recommend!

Phenomenal. We were traveling through Omaha when our alternator went out on our Suburban. The owners Mike amd Dave went out of their way to provide same day emergency service and even went the extra mile proving a ride back to my hotel. As a business owner myself, I know how difficult it can be to provide excellence and these guys nailed it.

Ive been using Jensen for 10+ years. They shoot you straight and give the best service around. Getting to talk directly to the owners in my book is the best part. They truly care about there customers. Also there front guy Rodger is full of knowledge and I feel like I can ask him anything. Ive sent all my friends to them and they get the same service I do.

Jensen Diagnostic is very trustworthy. Our 2011 Toyota Corolla was leaking oil. The dealership said it would cost $2,142 to repair. We sought a second opinion from Jensen Diagnostic. They said it was a minor repair....basically it just needed an oil change for $37. It was completed the same day and hasnt leaked oil since. Jensen saved us more than $2,000! We are very grateful.

We were recommended by a different mechanic to visit Jensen Service for a big electrical problem our car was having. I am so glad we had them look into it because they were able to find the problem within the day and had it fixed and running like new again that same week. Prices are fair as well! Would recommend these friendly guys and we plan to use them again in the future for any vehicle repairs. Its a huge relief finding a mechanic you can trust! Thank you Jensen Service!

I had a big problem with my BMWs timing chain and variable drive system, and Jensen was able to work with my extended warranty company, keep me apprised of repair status, and complete some very difficult disassembly, reassembly and testing. Hats off to Jensen for their professional and personable approach, they are very trustworthy and a pleasure to work with.

Our family has used Jensen Service & Diagnostic for several years on our Honda Accords and our Duramax equipped pickup with zero come-backs. I drive my vehicles up to 1200 miles a week for work. Im always confident in their work when I hit the road after each appointment. They also treat my wife and children with respect when they bring their cars in for work. If youre looking for professionally performed repairs and maintenance in a clean, comfortable environment this family-owned business is worth checking out.

I have to give the guys a Jensen a giant shout out. My dealer told me my car required a brake job and quoted me $1900. I thought this sounded steep so declined and took the car over to Jensen to get it repaired, knowing it would be less and the job would be done right. To my surprise I receive a call and they told me my car did not required repair for a least another 15,000 miles. Jensen, thank you for your honesty. I will be back in 15,000 miles!

Never have any problems with these guys. Van always gets fixed right and in a timely manner. I appreciate that.

I have known Dave for years. No one else works on my vehicle because I trust no one else. Im always told up front what might price will be and its definitely always lower then the dealer. They use quality parts and have quality guys. Ive never had a single problem with any issue that these guys have worked on ever again.

I have been taking my cars here since I was a teenager (20+ years and 12 cars) They are thorough at evaluating a car and charge a fair price.Additionally, they found an issue with my 1989 Pontiac that 3 other shops couldn’t figure out. One of the engine bolts was gone and when the engine revved the front half lifted up. Eventually the back bolt would have given way and the engine could have made contact or come through the hood. I have always been thankful they found that.Taking a possible new-to-me truck there tomorrow to make sure it is not a lemon.

I have been using them for 20 years. Being a women, have never been lied too, always treated with respect! Never walked away feeling dissatisfied. Both my daughters go there now. No other way to put it, just good trustworthy people. Thank you

Let me start off by saying, I am not the type to go out of my way and write a review period. But the experiences I have had with Jensen Service are outstanding and even enjoyable! I know...who says that about their mechanic right...? Finding a good, honest mechanic has been near impossible in my experience. And for those of you that are reading this review I am sure you have as many horror stories as I do... But the horror stories have come to an end.I have been taking my vehicles to Jensen Service for more than 3 years now and I will NEVER take my vehicle to another place. The whole experience from the beginning to end has been outstanding. You feel like family in a sense of the constant communication from Roger up front to the brothers Dave and Mike in back. I have had Jensen do extensive work such as: the whole front end of my truck replaced (I may or may not have drove up a retaining wall in an ice storm last winter:)), to an oil pressure switch installed, an even simple oil changes. The service and experiences have been TOP SHELF every time. So, save yourself the time it will take reading any other reviews or trying to find the right mechanic, because you wont find any place that compares to Jensen Service & Diagnostics.

This is the only car service place I will go to in Omaha. They pride themselves on always being honest with their customers and have always provided me with very reliable advice and services. Their work is always high quality and their prices are fair. 5 stars!

After many bad experiences trying to find an auto shop with good & trust worthy mechanics, I was referred to Jensen Service & Diagnostic. I am happy to say, this business is everything I was looking for. Ill never take my car anywhere else.Theyre masters. Theyre professional & serious about their work. Theyre thorough. Example, when I take my (old) car in for an oil change, they really do check ALL, the fluids. And they give my car a thorough check up. And, to my relief, unlike other auto shops, they dont try to guilt me into unnecessary work. Theyre prices are reasonable. What a relief, I can finally take my car in to be worked on, with confidence that the mechanics are the best and totally honest! .

They are honest and reasonable. They will not do work that is not necessary. This place is prompt. I have been taking my vehicles here for years. No bad experiences. Highly recommended

Mike and Dave are the BEST!! They are extremely knowledgeable and very customer focused! They have serviced my cars for years, and I have always been pleased with their work. For my money, they are THE go-to guys whenever I need work done on my cars. I have highly recommended them to family and friends, and all of them have been pleased as well. NOTE: please do NOT confuse them with Jensen Tires. They are not affiliated with them in any way.

I was aware my vehicle needed some work from a wheel incident and they were spot-on with the recommendations. Had some other general service suggestions but no hard sell or pushy. My job was quite the project but they had everything done within a couple of days not because of rushing but they know how to delegate the resources to get the job done. I appreciated their continued follow-up on the status and customer service in general. Very pleased with quality of work done and suggestions they had pertaining to my truck pulling a travel trailer.

Mike and Dave have been amazing through out every experience my family has ever had with them. Collectively weve been going there for over 20 years and my dad never recommends anyone else. While I have now only personally worked with Mike he has been absolutely outstanding, going far above and beyond what is expected or required of him. They are truly fantastic to work with. Would highly recommend.

Ive been going here for years now. I really trust the technicians and they are very knowledgeable. Their prices are reasonable and they perform quality work. Thanks guys!

They have the best service around. Customer service is important and these guys are always friendly. Whether its calling the shop or speaking in person, they always keep you well informed of what is going on with your vehicle. Its great that they have technicians who are ASE certified because you know your car is being fixed by someone who cared enough to take the extra time to get certified. I would recommend them to anyone looking for fair and honest work done on their vehicle.

Best alignment ever. My Toyota Tacoma practically drives itself. Well worth the money.

Mike, Dave, and the staff at Jensen Service & Diagnostic are fantastic! I started taking my car to them two years ago, after another car repair shop wasnt able to provide the service I needed for my vehicle. The staff at Jensen Service & Diagnostic are honest, fair, and courteous. I am from a small town in Nebraska and the integrity and customer service that I receive from the staff at shop is the same I would receive in my hometown. I would recommend these guys to anyone and everyone!

These guys are the best in town, hands down. Consistent with me for over 15 years. Their knowledge and tech are the best. They solved/fixed an issue for me in 2 days that had me researching, asking all my friends and throwing parts at for two months. Theyre the best.

Jensen Service has provided service and repair work on my vehicles for several years. They always diagnose the problem and provide information as to what the repair is going to cost and explain why the repair is needed.If the needed repair is a safety issue, they stress the importance of doing the repair. They do not do unnecessary repairs. They are knowledgeable and do excellent work and use quality repair parts. I have never had to return my vehicle because of poor workmanship.I am very satisfied with their work and plan to continue to use them in the future.

If I could give Jensen Service & Diagnostic more than 5 stars I would. I dont usually write reviews, but in this case felt it was absolutely necessary. When I moved to Omaha 8 years ago I had a hard time finding a place to take my car where I didnt feel like I was constantly being up-sold and over-charged. I know nothing about cars, so it was hard for me to know if I was getting taken advantage of or not. I started taking my car here about a year and a half ago. Ive had nothing but wonderful service. They are very informative, polite, and not pushy at all. Theyre always able to get my car in quick and they call me multiple times throughout the process to make sure I know whats going on at all times. As long as I live in Omaha, my husband and I will never take our vehicles to another place. Thank you Jensen!

After having been to another mechanic twice with the problem on my car still not fixed and $500 later, a friend suggested Dave and Mike to me. They were able to fix the problem the first time plus guaranteed their work...this began a love relationship beginning about 20 years ago. Throughout the years the boys have always taken care of my vehicle plus the fleet of vehicles for which I was responsible at my employment. They always call with the diagnosis and the exact cost of the repair prior to the repair. I have not once been disappointed in the personal service provided by Mike, Dave and their staff of mechanics. My promise is you wont be disappointed in trusting your vehicle service to the boys...our family name for Jensen Service and Diagnostic.

While just moving to Omaha we needed repairs to our car and since we were recommended to Jensen Service & Diagnostic we mistakenly did not get a second opinion. Our bill came to over $980 and we had a feeling that we may have been overcharged. We discussed the bill with two family member mechanics and also with our old mechanic (who we trusted where we lived previously). All three separately outlined the prices of the parts, labor and claimed we were charged for a service that doesn’t need to be done to a new part. There was about a $250 difference. We went back to Jensen Service & Diagnostic to discuss what we felt were overcharges and gave them an opportunity to make things right. We felt crediting us back $250 would be fair.The brothers of Jensen Service & Diagnostic were extremely defensive, unprofessional and claimed everything they put in our car was “premium” and therefore costs more for parts and labor. They blamed us for moving forward with getting the repairs done when we knew the estimate. Yes, that is our fault for not getting a second opinion, however they took advantage of our lack of knowledge on appropriate costs/charges for parts/labor.We were extremely disappointed in the way they handled the situation and since then have heard others speak of their overcharged “premium” parts/labor.We will never go back.

Due to a poorly installed battery by another service provider damage was done to belts and other areas of the our cars engine while driving down the interstate rendering it undriveable. Dave arranged for a quick (and courteous!) tow to their shop and quickly fixed the damage so that my son wouldnt be without a vehicle. We are new customers to Jensen Service but will definitely be return customers time and time again because of their EXCELLENT customer service and would highly recommend them to anyone. Thanks so much for your help and for turning a really bad situation into just a small inconvenience.

I had a 2011 suburban with 110k miles that started making a concerning noise. I took it to a reputable shop that I trust. They gave me an estimate of $3000. Not for a second do I believe this other shop was pulling a fast one, but I believe they just didnt have an alternative solution. I got a second opinion from Jensen Service. OMG!!!! He knew exactly what the problem was and fixed it for $200 !!! Now, i cant promise theyll save you thousands on your first visit but they were extremely knowledgeable and now Ill be driving clear across town for all my auto necessities.

Mike, Dave and Roger have been servicing our cars for over 25 years.They do a great job of identifying a problem, giving an estimate and getting the work done quickly, efficiently and at a fair price. We absolutely trust them with the service and repair work of all of our cars. Thank you Jensen team!

These guys are always fair. They have worked on several cars of mine and I have never been disappointed. They are the only shop I will take my vehicles anymore.

I ran into one of the owners of Jensen while working in his neighborhood with my service vehicle. Mike flagged me down and informed me that one of my tires was very low. He had me pull into his drive way so he could pump up my tires personally. That reality impressed me and motivates me to want to bring my personal vehicle to these guys. I was blown away

Having to take in our Durango. I have no worries about the repair because I know they will do what is needed and do an excellent job! No price gouging or unneeded repairs. My son has used them for probably 15 years and we have used them for 12 years. If you need your car repaired, this is the place to go!!

I would just like to thank the guys at Jensen Diagnostic for their continued fantastic service. Today we brought in my daughters Audi that was consuming oil at an unusually high rate but not in an obvious way (like a leak we could see). We brought it in at 3 PM. Within an hour they had it diagnosed and called us for cost approval, sourced the part across town and completed the repair before the end of the day! The cherry on top was that it was for VERY reasonable price.

I recently found a screw in my tire and the dealer informed me they couldnt fix it because it was towards the outside of the tire. The dealer said I would have to replace the tire and the opposite tire so the tread would be the same level. I called Mike Jensen and not only was he able to repair it but saved us almost $600 by not having to buy new tires!! Thanks Jensen Service & Diagnostics!!

Thank you to the Jensen Service and Diagnostic team for getting our cars air conditioning system back up and running. The arctic air is fantastic. Top notch service and professionalism, always.

Took my car in for a fuel pump because my regular mechanic was booked. Came back when it was done to hear that my ball joints need replaced and its going to cost $2000 to replace them. I have a ford excursion. Come to find out, a lady had taken her car in to my regular mechanic and said that Jensen said she needed new ball joints and it would cost $2000 to replace. She owns a Honda Civic. Why would the prices be the same, better yet on the same day. Stop scamming people!!!

Been going here for years. Very nice people, quick with diagnosing and letting you know how urgent some things are. Would definitely recommend to anyone and everyone.

I had a short in my car that kept draining the battery. They diagnosed and repaired the car in one day, and at a very reasonable price. Im mad I put the repair off for so long! I can finally stop worrying about whether or not my car is going to start in the morning!

Top notch crew, great service and pricing, and full of absolute integrity. I won’t take my vehicles anywhere else.

Got me in and out within an hour for an A/C recharge. Very knowledgeable and easy to work with.

Most honest and knowledgeable place!!The only place I will bring my cars when I cant fix it myself.

Thorough, competent, and kind

Save yourself some time, a lot of money, and a diagnostic fee. Your choices are to accept an over-priced estimate, or pay a diagnostic fee to leave. I chose the fee, then saved about 67% doing my repair elsewhere. Bad experience._____To review - front brake job:Jensen Service - $252.50 (ultra premium magic ceramic brake pads)Brakes Plus - $84.37 (junky lifetime warranty ceramic brake pads)

Our sons driver side window fell into the door. I called Jensen Service and Diagnostic and they gave me an estimate over the phone. I also called the Honda dealership where we bought the car for a second estimate. The prices were the same but the time frame in which they could fix it was not. Dave and Mike at Jensen Services found the part and fit my son in so he didnt have to drive around in the rain for 2 days. They were very professional and he was in and out of their shop within an hour. We will be back again. Thank you again for making a stressful situation for a very busy teenager manageable:)

Jensen 120th is only around to screw people over. Id rather chug ink than go back to this place.