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Evergreen Terrace Apartment Office
11029 R Plaza, Omaha, NE 68137, United States
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Jo
Review №1

Air conditioning doesnt work in master bedroom, in the winter the cold air gets through the sliding door on the deck.. cupboards falling apart. The staff are not very responsive most times.. I have lived here over 2 years and cant wait to get out soon..

Al
Review №2

I’ve only just moved in but the entire experience from the first phone call to ask questions and schedule a walk through to moving in was easy and exciting. The apartments are spacious and in a great location. I can definitely tell I’ll be staying here for quite some time.

Li
Review №3

No one ever answers their phone at the office / they are never even there anyways. We have to pay an arm and a leg just to do laundry, and cant even fill up the card. Besides the fact that there is only ONE washer/dryer per BUILDING. Also, our fridge sucks and there is never any parking, resident or visitor. Oh well I guess right??*I should add that there are almost no amenities in this complex that other similar priced apartments have.

Ha
Review №4

We feel so valued and taken care of here!! The layout is my favorite out of any complex I’ve seen. I’m beyond happy living here. (Just ignore the cigarette smell in the hall before you go into the room as they allow smoking in the buildings. It doesn’t seep into your room tho, thank God.)

Vi
Review №5

Do not rent they are slum lords, and there are no amenities yet they charge like they have them. The new lady they have now as site manager will look you right in the face and lie to you. My stove currently does not work right but they will not give me a new one. I also recieved a 14 day notice to shampoo my carpet cause it smelled but yet they would not smell it so when they finally did it was not my apartment after all. This is how they do buisness. I also do not have dogs they had in their computer that i had 2 dogs. So if you want to move where they make up the rules as they go and treat you like crap by all means move here.

ty
Review №6

Flooded multiple time with sewage coming up through the tub

Ch
Review №7

I dont know why people rate this place with bad reviews, never had a single problem. Nice location that is close to shopping and eating and a peaceful area. The maintenance is always on top of issues and with keeping the grounds and buildings clean. Management will have contest throughout the year for residence to win prizes which is nice of them and are friendly and respectful. All of this plus more is why my family signed another lease with this community. Its a great place to live.

Ja
Review №8

Ive lived in Evergreen Terrace since 2012 and I feel like Im one of the longer lasting residents. I may just be lucky but I have never had major issues with the property, the apartments are spacious and well kept, appliances are older but kept in good condition or replaced.The place isnt fancy, there is no pool, no gym- there are some tennis courts I think but they are largely ignored. The laundry spaces are shared and basic but for a young couple the price is great and the space is nice.There could be more parking but it isnt a huge issue and I wish they would replace the hallway carpets in my building but again, minor things.ALSO to address previous reviews there was definitely a time where things were worse, the office was under staffed and maintenance was non-existent and there has been effort made to correct this and it definitely has improved.All in all if youre looking for somewhere with space where your neighbors keep to themselves and theres lots of green space to hang out in for a decent price for the area I would definitely recommend.

re
Review №9

The office staff is nice. The manager Sara is very helpful and caring. Maintenance will respond quickly if something isnt working properly. I would recommend these apartments to anyone.

Na
Review №10

The Maintenance Tech here is fantastic! He shows he cares very much for the property and its residents. 😁😁

Po
Review №11

Well if you want to ever do laundry there, make sure you fill that laundry card once since the office never seems to be open for people to be able to re-load it. Its not like you have nice laundry facilities anyways so why have a fancy card to protect bad machines?Thought I was paying for these amenities. Totally not worth it. Not to mention the fact that they try and find a way to get the most money out of you as possible yet, wont ever answer a phone call.Not professional. One star in my book.Moved out recently.

Kr
Review №12

DO NOT RENT FROM HERE!!! THEY ARE SLUM LORDS AND DO NOT CARE ABOUT YOU. WE CONSTANTLY HAD ANTS IN OUR HOUSE, OUR NEIGHBORS HAD 6 SMALL CHILDREN IN A 2 BEDROOM WHO WERE UP ALL NIGHT. THE MANAGER SARAH IS NEVER HERE, AND NOBODY ELSE CAN HANDLE ANY PROBLEMS. A BOX UNDER A BRIDGE WOULD HAVE BEEN A NICER PLACE TO LIVE. PARKING IS A JOKE, ALWAYS SMELLS LIKE WEED AND TRASH AND NOBODY COMPETENT WORKS HERE. STAY AWAY!!!!!!

Sh
Review №13

They are very nice inside. Spacious and a good location of interstate and around popular business

Ma
Review №14

Ive lived here a little over 2 years and the parking situation has always been bad. I recently had my brother visiting with his kids from out of town. My brother vehicles tire blew causing the tire to come off the rim. We attempt to move his vehicle into the visitor spot but all spots were taking so we had no choice but to place it into a spot that requires a parking permit. I called the office informing them of the situation and they still placed a tow ticket on his car. I called again advising them that we had a tow coming but wasnt sure what time it will be here. The management advised me that it was fine since I was going to get it handled it just had to be moved by the ticket date which was 12-2 so we left to grab the kids some lunch and behold his vehicle was towed when we got back poor communication.

Za
Review №15

Ive previously lived there and absolutely loved it! Im actually trying to lease there again as soon as possible

Sa
Review №16

If I could give it less than one star, I would. I had to ask twice for someone to be sent out here to spray my apartment for cockroaches, no one ever sent anyone. I seriously had to call the regional manager (who lives in a different state) before anyone was sent out here to spray. Ive been asking to make sure the apartments around me to be checked and sprayed accordingly for cockroaches for a month and a half and they just finally did it two days ago. I have had nothing but problems with maintence and management while living here. Up until about three weeks ago I have never even been given notice that people were going to be coming into my house. I just came home after work to signs hanging on my door handle inside my apartment saying someone was here. Half the time what they were here for they didnt even fix. I was without a stove for 5 days at one point. I had no other way to cook food so even though I was broke from moving in here (this happened less than 9 days after I moved in) I got to eat fast food for those 5 days and some of the food in my fridge went bad because I had no way of cooking it. I was promised upon signing my lease my apartment would be sprayed monthly for bugs, didnt happen, not even once until I complained about the roaches three times. I was told the broken window in my second bedroom would be replaced, still hasnt been replaced, the shower head in my bathroom was suppose to be replaced, never happened. Two months after I moved in I come home to my door unlocked and I was livid, then noticed the maintence man was here replacing my sink that we had put a work order in the day we moved in. That sink he replaced was leaking so bad that when I finally noticed it the maintence man that came to fix it said he could screw it tighter with his fingers thats how much lack there of the last guy even tried. My water was shut off one day and when I called the office to see why it was, I was told hed promptly call me back, he never called me back, it continued to not be turned back on for over three hours. Seems like everytime I have a problem it doesnt matter if its fixed or not. They only call and tell my fiance things, they only write letters addressed to my fiance even though were both on the lease. At one point they came in my house 3 days in a row. For what, who knows?! They have the worst communication ever. One day they called my fiance asking if I had lost my key, Im so confused on why they would call him and not me about my key. I never even lost my key so I have no clue what the call was even made for. In the short 5 months Ive lived here, there has been atleast 4 different people who worked in the office. My two move-out inspection dates were timed less than a week apart but yet they are suppose to be 60 day inspection and 30 day inspection. I am beyond excited to get out of here. I would never recommend anyone to live here. Only good things about these apartments is theres a walk-in closet and always a parking spot close to my apartments front door but I think thats because half of the apartments in my building arent occuppied.. hmm, I wonder why.

Va
Review №17

The worest and waste people I ever seen. Me and my friends want to take an appartment in this community so, we meet the leasing specialist . We paid the application fees and they said pay just 300 advance so , we paid but he told it is mandatory to show a guarantor for an appartment and 3000 in bank accounts. We accept and we submit all the documents. But one week later he said we need 10000 in bank accounts for security then also we submit all those ammount bank statements but again he said it is mandatory to show 36000 dollars in bank account . How he can say that . He dont know their requirements even . The bad and worest people I ever seen I dont recommend this appartments

Ni
Review №18

DO NOT RENT FROM HERE PERIOD..! the property manager sara is a slum lord.. Who doesnt want to fix anything in the apartment.. the problems just add up from day one. Never have ever had such a terrible experience in my life. Terrible neighbors kids always running around breaking stuff. Hallways are always dirty. Never any parking. Didnt have a dishwasher for 3 months. Foul smell in our house in which she wouldnt fix. Ants galore. People can walk in when ever they feel. Just terrible I repeat they act the part until you move in

Ch
Review №19

Dont live here theres Nvr any parking just walked a mile to my daughters apt the appliances r old n Nvr wrk produce goes bad in 3 days n u cant hve closet doors because they come off the track afraid theyll fall on my granddaughter n the carpet was atrocious whn she moved in cleaned dont think so is disgusting needed replaced def dwn hill frm here

Jo
Review №20

I hate the manager sarah which is a horrible lady and doesnt have this job and the managment people are bad.i live there and they are kicking us out for no aparent reason so think twice before making an appointment with Sarah.p.s. just dont waste your time calling EVERGREEN TERRACE APTNS!!!

Ka
Review №21

There are apartments are nice

Ke
Review №22

Very clean and spacious

JL
Review №23

Nice adjustments

Information
12 Photos
23 Comments
3.1 Rating
  • Address:11029 R Plaza, Omaha, NE 68137, United States
  • Site:https://www.goldmark.com/omaha/evergreen-terrace/
  • Phone:+1 402-331-9311
Categories
  • Apartment rental agency
  • Property management company
Working hours
  • Monday:9am–6pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–7pm
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