Dont forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking a place. This website will compare countless hotel sites and usually will have rooms much cheaper compared to others! Thank me later! This resort is one of the highest rated in the area. I have been coming here for a long time. If you stay for a few nights you definitely wont regret it.Afternoon tea here is amazing. Dress code is casual, saw someone in jeans and a gap sweatshirt having lunch so they don’t seem to require a jacket. Food is delicious and service is spectacular.

This hotel is fantastic! The staff is very friendly and always willing to assist in any way they can. Very close walk to Central Park and many other NYC attractions. The Butler service they offer is incredible, I was slightly hesitant at first, but found it to be very helpful in navigating our needs during our stay and the coffee and tea in the morning was great. Highly recommend!

This is the ORIGINAL St Regis, and despite the building being an antique, the rooms were lovely and everything worked very well. The TV / size and the fact that they dont use the in ceiling speakers anymore was a bit disappointing, but I dont go to NYC to watch TV. The staff were fantastic, Pavel our butler was spot-on, we really enjoyed our week in the city and Id recommend to anyone. Location is excellent for walking to galleries, MOMA, central park etc. Biking is my favourite way to get around Manhattan. Obviously the room service prices are silly - but what do you expect at the St Regis in NYC?

First of all, let me point out that my wife and I stayed here on points. There is no way possible we could afford to stay here based on the going rate for this excellent 5 Star Hotel. But wow…. How I would dream to stay here over and over again if price were no object! This place is fancy on steroids but never crosses the threshold of pretentious which is outstanding! Customer service is paramount. Everyone from belle hop, concierge, butler, room service, is incredibly friendly and helpful. The ambience of gold and traditional fabrics adorns every nook and cranny of the hotel with extreme elegance. There are TVs in the bathroom mirror. Room service visits multiple times a day and leaves the radio on for you. Literally the whole nine! One of my favorite parts about our two night stay was the morning coffee by the elevators! It comes with its own branded sleeve and the cream and coffee quality is out of this world! Was definitely a nice touch to start our day with this liquid gold. My only criticisms is I could do with less mirrors in the rooms and the honor bar prices for drinks (a Pepsi soda costs $9 for example) are excessive and prohibitive but what can you truly expect from a hotel where rooms go for around $1K a night. Otherwise…. Wow, highly recommend St. Regis to anyone and everyone who can swing it!

A+ stay. All the glitter is gold. The St. Regis NYC is a special, historical gem to be treasured. 5-star luxury accommodations and service, prime location for strolls in Central Park, 5th Avenue shopping, and fine dining. Pratima Kandel, Operations Manager, was a standout host and wonderful ambassador for the brand. One of the most memorable trips together as a couple.

St. Regis is my favorite Old Style luxury hotel in Manhattan. Hungry for a late-night snack and a cocktail, the Nat King Cole Bar is a lovely spot just for that❤️❤️❤️

Clean soundproof tranquil rooms. Luxurious spa services. Location cannot be better. There’s a Dunkin’ Donuts down the street. Easy walking distance to Central Park, fifth avenue shops, and Rockefeller center. The lobby is quite small and somewhat old but who cares!! We want to see the city and not sit in the lobby !

Absolutely gorgeous hotel ! I love to celebrate my birthday in such beautiful hotel ! Amazing hotel! Room and atmosphere 💕👌🎂💐💞

Best Hotel in NYC.Been here countless times and always top service.

My family stay here every Chrismas. This is my favorite NY spot. Wanna come back again soon.

One of the prettiest hotels I’ve ever stayed at. Sadly the restaurant is not great though.

I had an enjoyable week there, very beautiful and kind staff.

They pretty much thought of everything

Good staff, great hotel

Classic traditional hotel. dont forget to ride s500 for free in 10 blocks.....

Loved it everything was perfect I would 100 percent recommend this place to anyone who is visiting New York

Great hotel to hang out in which is why Im marketing it down at a greater hotel in new York.

Exquisite, ornate and exceptionally beautiful hotel. I had dinner with a friend at the Astor Court back in January 2020, and felt amazingly welcomed and happy. As if I had known the place for a very long time, I felt very cozy and comfortable. Oh my mouth just watered for coffee, should I just hop on the plane from the west coast and have coffee at the St. Regis? I will think about it. Dinner was sumptuous, delicate, refined and thus I shall return to the St. Regis in the future for another wonderful evening. Thank you awesome staff!

I loved the time I spent here

We were privileged enough to come stay at the St. Regis for our 5th anniversary. The staff was warm, welcoming, and made us feel special. The high tea is great and we will be back for that. The room was exquisite and eventually we shall return for another stay. High marks for the personal touches that the staff did to make this occasion even more special. Amazing from start to finish - with the doormen going out of their way to get us a cab to our next destination - as a New Yorker myself, and having stayed in hotels around the city, the entire staff truly went beyond what any New Yorker would expect. Whether for a day or a week - if you can, stay here.

A beautiful Hotel in a great part of New York. The front office staff are extremely friendly and always willing to help, rooms are modern in decor and extremely comfortable. Unfortunately the servers during our stay that we experienced seemed unhappy to be there, this was across both the bar and restaurants. Olivia and Michelle in the other hand we’re both fantastic, full of personality and made our time I’m both restaurant and the bar memorable. The Sabre experience can’t be missed! Overall a great stay.!

Fantastic location and service, ive stayed here 5+ times

There are no shortcomings at this hotel. I have stayed at the St. Regis on many occasions for many years and will continue to do so. This is not an inexpensive hotel. You need to be prepared for the cost of the stay. The only issue with the cost is the prices in the Astor Court restaurant. The quality of the food is excellent and the service is outstanding. The prices are not just high; they are obscene. The hotel needs to address this cash grab. Otherwise, I have nothing but praise for the hotel.

A perfect experience from the moment we stepped out of the town car. Every single interaction with staff was top notch. Suite 1911 is a very nice with spacious rooms, great bathrooms and had a nice view for the location. We thoroughly enjoyed the King Cole bar and also had a great experience in the salon. Honestly I cant think of a better stay in any other hotel. Our Butler was just wonderful and was always there at the right time when we needed her!

Definitely a property I will be staying at again. It went above and beyond on my expectations.The location makes it easy too get to several top restaurants and outstanding shopping. Can easily walk to Central Park but honestly for those that have visited New York, I found it hard to even want to leave the property.I had the opportunity to experience in room dining, have dinner at the restaurant and visit the Old King Cole Bar.While I have visited New York City several times staying at this property you quickly tell that it’s a frequent of locals also.

I have stayed at The St Regis NYC many times as well as other hotels including: The Ritz, The Pierre, The Plaza, The Peninsula, Rosewood Carlyle, and Mandarin Oriental, and I always return to the Regis. It is hands down my favorite of all in NYC. I love the elegant classic decor, their signature smell (which i bought at the shop), and modern amenities. The service is consistently impeccable. And you can’t beat the location. When I’m staying at the st Regis, I tend to not want to leave it, but when I do, there are several great restaurants, shopping, Rockefeller Plaza, the famous food court in The Plaza, and the park all within walking distance. The museums are a short ride away.

The most iconic hotel in NYC. My wife and I staycation here 6-8 times a year.This past trip we booked on a whim. It was Friday afternoon and we had a babysitter for the whole night, so we decided to go to NYC, we were going to book a different hotel but came to our senses and booked the best hotel you possibly can in all of NYCLiterally every other hotel is junk compared to the St Regis.If you want to sleep in a closet, other hotels will do just fine. If you want to sleep like a human being in a comfortable, quiet room. With the most attentive staff in all of NYC then stay at the Regis. You wont be disappointed.Want to make your wife happy, book this hotel.Want to make your trip enjoyable, book this hotelWant the best room service food, book this hotelJust do it!

The most iconic hotel in NYC. My wife and I staycation here 6-8 times a year.This past trip we booked on a whim. It was Friday afternoon and we had a babysitter for the whole night, so we decided to go to NYC, we were going to book a different hotel but came to our senses and booked the best hotel you possibly can in all of NYCLiterally every other hotel is junk compared to the St Regis.If you want to sleep in a closet, other hotels will do just fine. If you want to sleep like a human being in a comfortable, quiet room. With the most attentive staff in all of NYC then stay at the Regis. You wont be disappointed.Want to make your wife happy, book this hotel.Want to make your trip enjoyable, book this hotelWant the best room service food, book this hotelJust do it!

The most iconic hotel in NYC. My wife and I staycation here 6-8 times a year.This past trip we booked on a whim. It was Friday afternoon and we had a babysitter for the whole night, so we decided to go to NYC, we were going to book a different hotel but came to our senses and booked the best hotel you possibly can in all of NYCLiterally every other hotel is junk compared to the St Regis.If you want to sleep in a closet, other hotels will do just fine. If you want to sleep like a human being in a comfortable, quiet room. With the most attentive staff in all of NYC then stay at the Regis. You wont be disappointed.Want to make your wife happy, book this hotel.Want to make your trip enjoyable, book this hotelWant the best room service food, book this hotelJust do it!

I needed a couple of days to breakaway and relax, so I figured that the St. Regis would be the best option to have a tranquil two days away from home. Being that this is the flagship St Regis property, my expectations were high. I checked into a beautiful deluxe room, where a butler was waiting to give me the tour and to ensure that I had everything that I needed. She was very nice and it felt very exclusive. The next day, I was informed that I was upgraded to a suite, which was actually directly next door. The butler ensured that everything was taken care of and I had everything I needed. The rooms are absolutely exquisite and very well appointed. I always had fresh fruits, chocolates, and french pressed coffee. The Laboratoire Reméde (especially the cleansing soufflé and body contour) are probably some of the best products Ive used. The Astor Court is a nice space and the food is OK (4/5). The King Cole Bar is probably one of my favorite spots in New York. The iconic Maxfield Parish over the bar really pulls it all together and the drinks are always great! The patrons at the bar are always friendly and social. One of the standout experiences was the check-out process. As I made my way to the lobby, the tab on the back of my tie failed. I mentioned this to the receptionist and she promptly asked for the tie so that she could find a solution. She said that she would have it back to me in 20 minutes, so I asked for stationary and envelops so that I could write a few letters to family and friends. I made my way to the King Cole Bar to enjoy the legendary Bloody Mary (originally created at this property) while I write and wait for my tie. She returned 20 minutes later and informed me that the seamstress (they actually have one on staff) had already left for the day, but she managed to sew it herself (wow!!). I wish that I wouldve gotten her name to send a separate email to thank her. As soon as I finished my Bloody Mary, I stopped by the concierge who was happy to mail the letters for me. We had a very nice chat and then they sent my off in the house Bentley Mulsanne. They have a 10 block limit, so the driver took me to 44th and 5th Ave. I felt like a celebrity! Overall, the St Regis New York really exceeded my expectations. I typically stay at Category 5, 6, and 7 properties. This is my second time at a Category 8 and I must say that its a very different experience. I left feeling relaxed, recharged, and special.

Fantastic and historic hotel in one of the most iconic areas of NYC. Away from the chaos of Times Square, yet and easy 10 min ride to all the action. Excellent staff and property. I am Titanium Elite and did not get a suite upgrade, but it was over the holidays and understandable, especially for a late booking just 2 weeks before arrival Jan 30. Did get a 2-category upg to Grand Luxe and it was absolutely beautiful. Staff and mgmt were very active in making sure our stay was enjoyable. Wonderful old hotel, maintained very well, and a pleasure overall. Per NYC it IS a very expensive property for F&B so be prepared. $25-$35 and up for a glass of wine at the King Cole Bar. Room Service - Grilled Salmon Salad was $70+service/grat. Thats NYC in general, and not a St. Regis anomaly- just putting in in here for others to know in advance.

Very elegant rooms w/ sitting area, comfy beds and giant bathrooms. Fancy, old-world decor. Complimentary butler service with coffee/tea delivered. Nice gym. Good location in the center of things and close to subway. Great value if you use Marriott points (60K per night) rather than cash -- otherwise room rates are often as high as $1000 a night, cost prohibitive for most.

The St. Regis is a wonderful property in a great location in one of my favorite cities. The hotel is worthy of its extraordinary legend. The service is exceptional, the rooms are lovely and the food is delicious. The beds are very comfortable, the linens are luxurious and the bathroom amenities are a treat. The dining experience is another treat. You are greeted warmly, seated in a beautiful room and served delicious food by a lovely team. It is always a treat to visit the St. Regis.

I recently stayed at the St. Regis as part of my sons 18th birthday celebration + college move-in to nearby Marymount Manhattan College. The entire guest experience was special, which made this special time in our lives all the more so. We were well taken care of from the time we checked in until we checked out. The food was delicious as well, and we totally took advantage of our included breakfast with an in-room dining experience that exceeded my expectations. The rooms were spacious and uber comfortable, and the shower... amazing. Add to that a location that checked every box, and it very well may be my favorite hotel in NYC.

Beautiful hotel. Fast and attentive service. We stayed in a suite that was very large, well laid out, and perfect for hosting 10-15 people. The butler service is phenomenal and willing to help with anything you need! Will absolutely be staying here again! Prices for rooms are quite high, but if looking to spend on a special occasion its well worth it.

Great hotel.

One of the nicest hotels in New York marble head to toe and at least 300 million$ worth antiques in the hallways and rooms. My first stay was smooth and enjoyable, although very very pricy, my second stay was horrible marriot platinum are entitled to a free upgrade and double upgrade option which they didnt provide, and they overcharged the room with a 25% thanksgiving fee!? They paid up in small claims courts, also not to mention they refused to deliver a rollaway to our suite so my 12 year old daughter slept on the couch . Left the hotel and ran away to chatwal right down the street. St Regis, fire your manager please. Lastly the street noise of construction outside began at 3 am in the night and they refused to move us to a higher floor room. Overall, the price reflects the once in a lifetime experience, however dont expect any special treatment from the staff

Wonderful stay. Tremendous staff. Just a special experience across the board staying at one of the legendary hotels in the history of the world. Concierge staff was particularly helpful to us. This particular trip was a family trip with 2 kids, ages 7 and 10. They were just blown away by everything and the St. Regis helped make it magical. Thank you.

The St Regis NYC welcomed our 8-year old grandson on his first trip to NYC with imagination, care, and a generous warm spirit. He was given tasty treats-- hot chocolate, cookies, chocolate, -- and balloons in the shape of 8 made our suite look magical. We had an amazing time walking all around midtown, because this hotel has the best location in the city for exploring. Easy walking to Rockefeller Center with its skaters and lights, and the Lego store, a bit further to Time Square and the Oceana experience, and still walkable to the Empire Buiding. We did it all ! pus Broadway plays, the subway, Schmackerys cookies, and the Saks Christmas light show.

At every turn during our stay, from check-in to check out, from interior decorative style, from bedroom to bar, there was true excellence. Most people may not experience this type of luxury and care in their lifetime, which is shame. Because no matter your income, demographic, ethnicity, the treatment was the same, leaving one to feel extra special. We could find no significant problems. It appeared that great thought was placed to anticipate the needs of its clients; there was great attention to detail.Of course, then there is the cost. The place is expensive, but one does get what he pays for, at least in my opinion and the experience is one you will want to repeat. Its definitely worth saving for although perhaps youll want to wait for a sale or use points.We are very happy that Marriott has added this gem to its portfolio which allows more to enjoy this level of service. The same can be said for the Ritz Carlton, but I enjoyed to ambience better in this hotel. It just seemed less stuffy. Even though we can afford stuffy, its just not our style.To sum it up, you will not have a more luxury and elegant experience, yet fun, natural and unpretentious than at this hotel. Get your best deal you can, but come and enjoy.

Beautiful hotel

The stay was luxurious from beginning to end. The check in was smooth, Orville at the front desk helped us feel comfortable and anticipated any and all of our needs. The butler service was impeccable and our suite was gorgeous. A complimentary bottle of wine was sent up in honor of my birthday, which was very kind. Overall, a fantastic experience.

Terrific location, elegant rooms and suites, and superb staff. Butler service makes the morning begin on a high note. Everyone says hello or have a great day or welcome back, so you feel related to the staff. They are all first rate, from concierges to butlers to front desk. Even the housekeepers are professional and meticulous. You will feel special at the St Regis NYC and feel eager to come back.

Terrific location, elegant rooms and suites, and superb staff. Butler service makes the morning begin on a high note. Everyone says hello or have a great day or welcome back, so you feel related to the staff. They are all first rate, from concierges to butlers to front desk. Even the housekeepers are professional and meticulous. You will feel special at the St Regis NYC and feel eager to come back.

We decided to stay in a different location in the city for our annual holiday trip to see the Christmas lights and windows. Normally we would stay at the London Edition, but since the St. Regis was going to be upgraded to a Category 8 hotel in 2019 we decided to take advantage of the points savings and stay for five nights. From the moment we checked in (it was pouring rain and the bellman were a huge help getting our car unloaded) we felt pampered and special. We were upgraded to a larger room that felt like a suite with high ceilings and a big bathroom. Both a luxury for NYC. Rooms are very quiet and you rarely see other guests or staff other than in the lobby. We had breakfast either in Astor Court or in our room and enjoyed both immensely. As a Platinum rewards level member we were offered either points or breakfast - I strongly suggest breakfast as it is delicious with lots of choices! We also had tea in Astor Court, drinks in the King Cole bar and tried the hair salon downstairs. This hotel is in a perfect location for enjoying the holiday decorations, easily accessible to a subway station (2 blocks) that you can get quickly downtown on, plus walking distance to Madison Avenue shopping and Central Park. To top it all off your daily $50 hotel fee includes passes to the MOMA or Metropolitan Museum of Art plus other perks and credits. Overall a wonderful hotel experience, Five Star!, and we will look forward to staying in other St. Regis properties. We probably never would have tried the St Regis had it not been for the merger with Marriott. The staff should be commended for giving great service and being very helpful - particularly the concierge team and Astor Court service team.

St Regis New York is in an excellent location for shopping, sightseeing and going to broadway shows. It’s only a few blocks from Rockefeller Center and all the major designer stores in Manhattan. Everything is walkable or a short taxi or subway ride away. The staff is fantastic. Rooms could use some updating, but overall clean and comfortable.

I know the St. Regis already has an excellent reputation, but it exceeded mine. I was going to New York for pleasure and was looking for a good hotel, good location, and good amenities. Chose the St. Regis and got an exceptional Hotel, Great Location, and Excellent Amenities. We had a Madison Suite, it was awesome, clean and comfortable. Service from the Doorman, Front Desk, Concierge, Housing Staff, Butler, and Restaurant and Bar Staff were all excellent. I will stay there again, and again. I will recommend the St. Regis to all my friends traveling to New York.

The room was nice, the service was very good, but the food in their restaurant was amongst the highest in New York and sorely lacking in quality control.I ordered Eggs benedict and the eggs were runny with raw egg whites clearly showing on the plate. The flavor profile was average at best, but the ambiance and service in the restaurant was good. Based on the quality of the food, I would not recommend the restaurant but the hotel itself was still very good.

Tamara and Olivera made our stay! handled clothing emergencies. Went to the last possible effort to make everything perfect. Was my wifes b-day and even found out on their own (Tamara) and made a nice surprise. So hoping Marriott will leave this SPG Gem alone and let the personnel on site be what they all are - fantastic.

Service was great. Valet- Lenny and Pascal were on top of everything from the moment we arrived, to each time we walked out the door. Gave perfect directions to my wifes appointment, got us a car for dinner, were always friendly and always on top of little things as we came and went from hotel. Great, front men. Front counter staff(Jusissa, I think) was polite, friendly and upgraded us as a Amex bonus. Room was amazing. Miranda bought us tea and took care of all our needs including pressing and a few small details for Sarah. She was a pleasure to work with during the stay. Most importantly Sarah and I would like to thank Jon at the Concierge. Jon took the time to sort out our reservation that Amex messed up. Jon got us a reservation for a sold out restaurant on really short notice. He also did multiply other things that truly made our stay so comfortable. Thank you to all the staff for a wonderful stay.

A luxury boutique feel in a very historical property in a location second to none. There is a cost associated with this, but with this considered, the service was amazing, the rooms were well done, the butler service was great. Highly recommend this place and it will be my go to on visits to New York especially when going to the theatre, museums or shopping.

Nice Hotel, great location, fantastic buffet for breakfast, a small but pleasant bar on the 3rd floor (The top floor was closed until March).

Wonderful to say the least. A classic property yet updated with all the bells and whistles. Lights on master control, TVs in mirrors etc. But most importantly the service. Its amazing. Best Ive stayed at yet.

One of the better st Regis properties as youd hope given its the flagship. Well maintained rooms with over the top finishes. Welcome amenity of some fruit was waiting. King Cole bar is worth a stop for tasty beverages and snacks. Service was good but butler wait times could be thirty minutes or more maybe due to the property being sold out.

This hotel is amazing. The St Regis upgraded my stay to a beautiful 1000 square foot room. This room has 2 full bathrooms, a living room, and a large bedroom. The customer service is a major asset to this establishment. The butler service and Bentley car shuttle complements the beautiful atmosphere the hotel offers. I will be staying at these facilities all over the country after staying at the St Regis NYC. I will never book another hotel in New York besides the St Regis.

5 night stay for fun! Luxury experience from check in to check out. Fantastic staff as well. One of the most comfortable beds in the industry and the linens were a dream. Had drinks in the bar and food served in the bar from Astor Court. Dinner one night from Room Service. Expensive yes, but as they founder of Gucci once said, quality is remembered long after price is forgotten.

Excellent hotel in the perfect location in the city. The hotel was very clean and staff very knowledgeable, I was treated very nicely as a Gold member and even received an complimentary upgrade. I cannot wait to go back to hotel and have another great experience.

Elegant and Classy! The rooms were breathtaking! It was spacious and complete with amenities that the guest may need during their stay. We highly appreciate the kindness of the staff. They made sure that my mom and I have everything that we need to make our stay comfortable! Thank you! I highly recommend The St. Regis New York!

Our trip to New York was a combination of a family weekend activities and babysitting with a few extra days added on for a total of a 7 day visit. We used all of our SPG points and treated ourselves to the St. Regis. It was totally worth it. We had a wonderful time, enjoyed all of the luxury, the butlers, the wonderful service, and the beautiful rooms and amenities. When we werent at family events we primarily ate at the the King Cole Bar and the Aster Court. The food was excellent and plentiful. We really didnt see the need to eat anywhere else. The servers were friendly and helpful. Although we have stayed in many luxury hotels before, it is not our normal life style. We felt welcome and comfortable and not intimidated. The location cant be beat, it is convenient to everything. The destination fee includes food credits, cleaning and laundry services, and daily museum tickets. We took advantage of everything. We werent extravagant, but we didnt worry too much about what we spent, and our final bill was equivalent to about one days room rate. Our only disappointment was that the Bentley was never available when we were. We will definitely stay at the St. Regis on our next trip to New York.

I love staying at the St. Regis Manhattan. It is everything one might expect from a St Regis, in close proximity to Central Park, Avenue of Americas, Madison Avenue, etc. The rooms are well groomed, and the staff attentative. Each time I visit they recall my name, and personalize my room. These details really make one feel welcomed. One of my two favorite hotels in NYC. I do not hesitate to recommend the St Regis Manhattan.

The St. Regis is always such a beautiful experience. Dr. Aaron really enjoyed his stay and was happy with the service. Concierge Domenic and Roel were very helpful in assisting with Dr. Aaron with reservations to a well recommended restaurant. I definitely recommend St. Regis to for a wonderful and luxurious experience.

Poor customer service - lacked attention to detail. Decade returning customer. dissapointed on so many levels. Once the gold standard in hotels needs a refresherMy family and I have been staying at the st Regis New York multiple times per year for a decade. In all our times we have been amazed at the high level of service and attention to detail. This year the room had multiple chipped walls and paint that was cracking and in need of repair. I have been a gold member for years and have utilized its benefits for a late checkup. This year I requested It and was told 2 pm instead of 4(But check back in the morning?)I again called the front desk at 9 am and was told “the best we can do is noon”. No explanation nothing. I advised them that regular checkout is at noon so why did they request I waste time and call downstairs the next morning. One would assume that every guest in the hotel is not a gold and platinum member so to have every room check out at noon is unreasonable especially since I called and said can we have until 1 pm as I had a meeting scheduled. The front desk again with no warmth or compassion stated “we will pack your things and remove them from the room at noon”It was if I was being evicted after a decade of a 4 pm checkout now an hour grace period was without question. As I stated we have enjoyed your hotel for many years but after this dissapoitng experience I cannot see us returning.

This hotel never disappoints. The thing that makes them stand out is that they have virtually no staff turnover. I have been coming for years now and have gotten to know the doormen, bellmen and other staff, who now remember me and are always attentive. This kind of attention to detail makes this hotel worth every penny of the price. It is probably worth double the price. It is also nice because it is somewhat of a smaller hotel than some in NYC and you can always get an elevator quickly.

This hotel never disappoints. The thing that makes them stand out is that they have virtually no staff turnover. I have been coming for years now and have gotten to know the doormen, bellmen and other staff, who now remember me and are always attentive. This kind of attention to detail makes this hotel worth every penny of the price. It is probably worth double the price. It is also nice because it is somewhat of a smaller hotel than some in NYC and you can always get an elevator quickly.

If you’re here you know what you’re getting in to. It’s luxury for sure. I visited the restaurant and had a buratta and beet salad and it cost almost $30. But I was paying for it and I assume anyone who is picking up the check as an individual probably doesn’t care about the cost. It was a lovely salad. Wish more salads had pickled beets.

Hello, My fiancé and I only stay at Marriott’s and this year he has stayed at a Marriott properties over 120 nights and is a platinum member and would like to continue. With that said, we have stayed at a number of St. Regis resorts throughout the years and during those stays we have had nothing but 1st class service and an amazing experience. While we stayed at the St. Regis, New York to celebrate our engagement we had nothing but terrible service and the worst experience and quite frankly we aren’t sure if we would ever go back to one. You spend a lot of money and there is a reason why you shouldn’t have 5 star service and boast about your experience to others. Our stay started off poorly, being greeted rudely and ignored and once someone helped us we were told we were going to have to wait for our room which is fine, but after not being called for 4 hours we walked back and were finally checked in after they said they had a number of rooms available. Why didn’t we get a call sooner? Once we were checked in they told us our bags would be right up! An hour passed, no bags. I called down to the front desk to inquire and they said the bell boy would be right up, which he was and had no bags. He continued to ask what our bags looked like and how many and stated “they can’t find them”. After an hour of them searching they found them, no idea where they were and no apologies. As our stay continued we were still treated poorly and heard other guests complaining as well. I know this is a hotel that is supposed to have the best service and employees and that was proven to not be true AT ALL. We were also changed for things that we did not purchase. We stayed at the Moxy (35,000 points) the following night and had the best service and experience and regret not staying their both nights. Needless to say we are disappointed and will not be wasting our money/points on THE St. Regis. I hope this email spikes a manager to talk to the front desk employees and tells them to treat guests like they would want to be treated at a 5 star place. If you would be so kindly to compensate us for our stay it would be greatly appreciated and I will give the St. Regis another shot and hope for the same experience we had at the St. Regis Aspen which was unbelievable!!!

My husband and I came here for a milestone birthday- we were upgraded to a suite upon arrival and though our room was not ready, they promptly let us know when it was. Upon arrival to our room, we were blown away at the size and the grandeur of the suite we had- massive windows, beautiful large bathroom, oversized bed and luxurious couch. John, our butler quickly grabbed our tea/coffee order and provided us with fresh fruit- all with no charge!!My husband and I truly felt like we were at home- we watched the Masters golf tournament like a King and Queen! We cannot wait to go back!!Thank you St. Regis for a lovely time!

SPG Plat100 here and enjoyed my first stay here at long last. Was worth the wait. Upgraded to extremely comfortable and spacious Astor Suite. Enjoyed spectacular Table 55 experience at King Cole Bar--food and wine were better even than our dinner the next night at Eleven Madison Park! (You read that right.) Table 55 is one of our best food/wine experiences of all time--and weve been to tons of 3 star Michelin/Pellegerino top 50 restaurants worldwide. The food and beverage at the hotel overall was excellent, including a tremendous breakfast menu. Concierge got us reservation at Eleven Madison Park, a nearly impossible get, as well as a table at the Rose Bar at the Gramercy Park Hotel, another tough get. Butler service, housekeeping, valets, everyone was super welcoming and friendly, and were not terribly formal people. The hotel is a more formal feeling St Regis, but the team welcome us like returning guests. A truly special hotel and a worthy flagship property for the brand. We cant wait to return.

From the friendly welcome on arrival to the Butler service in your room, you always feel at home at the St. Regis. The remember your anniversaries and special occasions you celebrate with them. The staff will assist you with the smallest issues. Nothing is too big or too small for the team to jump in solve for you.

Beautiful hotel. Our room was lovely and the bathroom was large and clean. Included in our stay was a butler who catered to our every request whose purpose was to pamper us during our stay here. Everything was within walking distance and if you dont feel like walking, they have a house Bentley to take you where you want to go (within a 10 block radius). After years of searching, Ive found my favorite hotel in NYC!!! ❤❤❤❤

Booked two rooms for else, wife and two kids. Used a suite reward and was upgraded to amazing 2 bedroom suite.Great stay, only couple of very minor comments - bar is too small and had to chase Butler to get ironing back on time.Enjoyed the Bentley town car for ride down to theatre district, breakfast was great and generally level of service was exceptional.

Great to grab a cocktail with friend, date, client etc. Pricey but thats to be expected. Extremely smooth place to grab drink after work. Whether alone or with company. Relaxing but sophisticated atmosphere without the snootiness

I realize this property has been around for decades. The walls and staircases have seen it all.Yet after all this time this property has to be the standard bearer for elegance, service, hospitality and service.ElegantDignifiedProper service.It is classic New York and it is exactly what a luxury property should be.In the city that never sleeps, this is the property that never stops serving its guests.If you’re going to do it, do it right. This is New York City and it’s not going to be cheap. Its easy to have sticker shock for breakfast or parking. Save up for a trip here and it will be beyond your wildest dreams.

The St. Regis New York has become our home-away-from-home, and we visit this hotel several times each year. This is a beautiful, elegant property with a great deal of historic significance, in the absolute best location in New York for shopping and most tourist pursuits -- a 5-minute walk from both Central Park and Rockefeller Center, and easy access to Broadway theaters. The staff is friendly and helpful, the food is fabulous (though expensive), and staying at the St. Regis is like living in a mansion in the big city. Complimentary breakfast for Marriott platinum members is a major perk at this hotel!

Beautifully placed hotel and luxurious rooms with extraordinary decor and service. The staff is very helpful and guess what, the hotel also has a butler service - ensures very timely service.And a very new thing I saw here - an electric mirror, reflecting TV embedded in washroom mirror.And yes, the cost is justified - given you book at below 500$ per day, more than that - you have to evaluate priorities!

Exceptional room condition and cleanness. Knowledgeable and helpful butlers. Fast responses to my app messages and very easy to use all the generous benefits under the destination fee. I arrived at the hotel around 2 p.m. and my room was not ready so I went to lunch leaving my bags in the lobby. Got a call around 4 telling me my room was ready. I am aware that early check-in is not guaranteed so no complaint there. As a platinum member, I was offered breakfast for two which I enjoyed at the Astor court. The server knew how much breakfast credit is allowed for platinum members but using the credit is kinds of complicated since there is also $50 amount of food credit under the destination fee. A more detailed explanation would be helpful regarding whether I can combine these two types of credits or which credit I can use to cover tips, if allowed. One last thing, I asked if I can pay the final bill with my Marriott gift card when checking out but I was not able to do so. Ms. Trang, who helped me during the checking out was kind and proactive but after she talked to his manager, she apologized that the hotel could not accept my gift card. A couple months ago, the Marriott group announced that its gift card is accepted all across its brands. St. Regis cannot be outside of the groups policy. So a little bit of disappointment at the very end of my stay.

My experience at the St Regis NY was 5 star plus! St Regis gives you a upper class feeling from the when you walk in until you check out. My best part of the hotel was the two great door mans Tom and Matt! (Thank you so much for making sure I get a ride in the Bentley). Will be visiting here again. Thank you St Regis and staff for making my anniversary getaway a nice a pleasant one!

Awful costumer service!

Simply my best ever hotel experience. The service was with no doubt next level vs what I could have imagined. The rooms were beautiful and resourceful, the complimentary fruits and services to the room was great. The lobby and breakfast room where both stunningly beautiful. This was a once in a lifetime experience.

What can say that others have not said about this fabulous hotel! Stayed here over the holidays and it was amazing, the staff are the most professional, kindest, and warmest hotel staff I have encountered in quite a while. From gentleman that opens the door to the bell hops, so nice. Really enjoyed my days here, it was like being home but with more wait staff!! The suite was breathe taking and everything was well appointed and was way above my expectations!!

1. Upon check in, the front desk downgraded my room to a low end room, and refused to change it back. On the arrival date, the Marriott app showed my room type was “Grand Suite” (I have screenshot as proof) consistently thanks to the complimentary upgrades for being a Marriott Titanium Elite member. I also checked in in the app long ago and had confirmed the upgraded room type. However, when I arrived at the front desk to check in in person, they gave me the room keys without telling me that they had switched my “Grand Suite” to a low end room. Not until I entered my room did I realised that they had downgraded my room. I reached down to the front desk, but they maintained that it is the Marriott app’s error for the “Grand Suite” room type that was earlier offered to me, and they refused to change it back. Furthermore, I explained to them that the room they currently assigned to me was too small, and I kindly asked, considering “Grand Suite” was not available, whether they could change my room to a double room. However, they still refused to make any changes.What they did not know was, when I saw “Grand Suite” was offered to me in the app, I was so excited about that trip and expressed my gratitude for St Regis New York hotel in my social media account!! All my friends were waiting for me to show the fabled “Grand Suite” in St Regis New York. Disappointed and embarrassed , I had to let myself vanished from my friends so that they would not keep asking about it. 2. “Butler service” did not exist. This was another disappointment as I thought this was something that makes St. Regis experience different. No one helped take my luggage to my room when I checked in. No one escorted me to my room (It took a while for me to find my room all by myself). The butler did not appear until later that night when I called front desk to ask for a power strip (Yes, I could hardly find enough power wall outlets in my room). The front desk sent a man, (who I later realized to be my “butler”. He did not introduce himself, so I don’t remember his name.) to “help” me look for wall outlets in my room! His voice sounded impatient and I felt like he was the host and I was “his” butler. In the end, I told him a power strip would be better. He left and returned, rang the door bell, watched his phone screen while another hand handing over the power strip to me. 3. This hotel, although being part of Marriott, does not accept Marriott Gift Card as payment.

From the moment you walk into the hotel you are welcomed with a warm smile. My wife and I were in line to check in the hotel and after 30 seconds a manager greeted us and made sure we were helped. The service is second to none. The staff knows your name as soon as you step into the hotel and remembers it during your stay. Food and service are excellent. All the staff is friendly, professional, warm and attentive to all your needs. The suite was wonderful and perfect for entertaining our guests before we attended a gala at the Rockefeller Center. This is our go to hotel when staying in the city.

Top notch hotel no matter where in the world you visit their properties. Excellent food, service, Gold members get complimentary upgrades. I call it superlative, but only if u can afford it, is it worth the premium.

Having travelled frequently, I can honestly say, the St Regis in NYC is my favourite hotel. There are many many choices of luxury hotels in Manhattan, but I personally dont think they come even close to the St Regis. Its not a very big hotel, and so you dont feel like a number, incredibly charming yet ultra luxurious, discreet and the staff are incredibly hospitable and go out of their way to be helpful.What is incredible about this hotel? You are in the middle of the city, and once you enter those revolving doors, you cannot hear a pin drop. It is incredibly quiet, and in a city where it never sleeps, to have total silence is a luxury. I did not hear one siren!I was fortunate enough to stay in one of their signature suites, and it did not disappoint. Yes, it is expensive, but it is worth every cent because its like no there hotel experience. If you want to experience old world sophistication when in NY, I would highly recommend the St Regis and its wonderful staff.Thank you for making my stay memorable. I will be back no doubt.

The St. Regis New York is one of the rare hotels where reputation matches reality. The hotel is a Beaux Arts jewel. We were delighted to arrive for a three-night, holiday weekend stay and find that our suite was ready at 11 a.m. SPG recognition was excellent; our suite was spacious and well-appointed. The butler service was great in meeting needs quickly. Housekeeping and turn-down service kept the suite in beautiful shape. A couple of points for improvement: The telephone system could use an update. It was often difficult to page the butler from the phone in our living room. It was also very easy to inadvertently hang up on any caller because of the two lines and need to press a power button on the handset.Also, while food service was impeccable, the food quality did not always match. For example, in our one visit to the King Cole bar, my hamburger bun was dry and stale. But the Red Snapper was delicious! We look forward to our next visit.

The St. Regis is an absolutely first rate hotel. They will spare no expense to make sure their guests are satisfied. Their staff have the very best training in hospitality. The rooms are beautiful, the food is extraordinary. The courtesy is genuine. The St. Regis will not disappoint.

I have stayed at many fine hotels and resorts all over the world and I must admit that the St.Regis New York is creme de la creme when it comes to luxury! With my platinum status, we were upgraded to the very well designed and well decorated Grand Suite! The suite is beautiful with just the perfect amount of opulence. Everyone from the front desk, bell service, to butlers was friendly and courteous. The butler service was very helpful with the coffee in the morning. In room breakfast was delicious. Complimentary Bentley car service to make our anniversary dinner at Daniel helped make the stay even more memorable. We simply just did not want to leave the hotel!

We have been staying at the St Regis New York for over 20 years. We spend our wedding anniversary there every year. Our most recent stay was great but started out quite badly due to the fact that when Marriott converted the St Regis systems over to Marriott systems, they failed to bring over the deep Guest Profiles that had been accumulated over the years by the St Regis. There were no system notes to remind the staff of our room preferences or that we had stayed at the hotel before. With a bit of help from the GM, we were able to sort things out but we should have never been put in that situation. How can a client obsessed company lose one of their most important assets - the guest profile? It was like a very bad dream to check in and not have any our room preferences and setup history available to the front desk staff. Luckily, the staff overcame and all was taken care of. I can only imagine the Starwood to Marriott data conversion process with the Marriott IT folks thinking - we dont have a spot for all of this extraneous information; and heck, we dont need that!, and who would ever notice? WE DID and it took us a bit of our vacation time to sort it all out unnecessarily. Go get our profile information back please!

I came here for an event. The hotel was so beautiful. Great place for photos. I’m not sure about the rooms themselves, but if you want to step into an older, ornate New York hotel-this is a beauty.

I love this hotel but lately my bills have had issues. Even through email communication about it it seems to fall on deaf earsI had a $130 credit owed to me and I had two resort fee charges. I also had $120 in drinks at the king Cole barUsually the $50 resort fee covers $50 at the long Cole bar. So this trip there was two resort fees to cover $100 of the $130 in drinksInstead they took my credit for a previous billing error and applied it to my king Cole bar bill leaving the $50/day resort fee unused and leaving me with an extra $130 in charges Check your bills

One of the best hotels in the United States! Beautiful interiors, impeccable service, clean, classy and detail-oriented care. We were celebrating a special occasion and the staff went above and beyond to make us feel extra special and provided many complimentary perks. The one caveat: the sales team on the phone were less than professional when I had an issue with my bill. They were incredibly rude when I spoke to them and did not return my call — disappointed.

St regis hotel location is good, service is basically, not good but not bad. decoration is classic and wonderful. if st. regis hotel has lounge will be more perfect. breakfast is average, not amazing. and service is ok.

I was very impressed with the level of service, the staffs are extremely helpful and friendly. And the hotel has the great location, within walking distance to the major museum(s) in Manhattan. I like the breakfast & lunch menu in the restaurant - fresh and healthy choices.

Our experience was pretty close to perfect. Wouldve loved to rate them 4.5. we went there for restaurant week. Wait staff was friendly and food quality was exquisite. I recommend trying it out! Good date place.

We were spoiled from the moment of check in. Our upgraded room was beyond our expectations and gave us an experience we wont soon forget. The food and cocktails at Astor Court were not only delicious, but beautifully presented. The St. Regis certainly knows how to spoil its patrons.

The hotel offers an exseprional experience, one you came through the door it is like a different era but with all modern utilities. The rooms are beautifull, large and provides all the you may need during the stay. Excellent location. Very polite and kind service.

We stayed at ST REGIS New York over Christmas Holidays.For anyone considering this hotel, skip it.Service has declined since Mariott took over. You as a patron of the hotel are there to pay your bill.The best answer to most request are we cant do thatShort and simple review.

The magnificent hotel, elegant, clean, friendly. Excellent customer service, especially at King Cole Bar. Michael is phenomenal. Great conversation and suggestions on drinks. Thank you. Greetings from Toronto

This hotel is simply elegant! The rooms are 5 stars and not a detail is overlooked. The rooms emit comfort and luxury. Service is 5 star - where everybody knows your name. Meeting facilities are excellent and business services top notch. Nice bar.

We very much enjoyed our weekend stay at the St. Regis. We found all employees to be friendly and helpful. Our butler was very prompt, helpful, and friendly. The hotel was very busy all weekend, but we never thought it affected the service we received. The room was very nice. We had no view from room 522. However, it was quite large and very quiet. It was very relaxing to come to after exploring the city. The only comment I will make is that the bathroom, while nice, was very dated with dark marble and brass fixtures.