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WASCO Windows
16680 W Cleveland Ave suite e, New Berlin, WI 53151, United States
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Mi
Review №1

We LOVE our WASCO Windows. We only replaced our main living room and garage windows, but definitely plan on going with WASCO in the future when we get around to the other windows in the house. The salesperson wasnt pushy, the installers were nice and picked up after themselves afterwards. After a year I still believe the quality of windows are great.

gi
Review №2

Its been about 10 years and LOVE my windows. I needed some little catches yesterday (a little safety device to restrict how high they can open) and Steve just gave them to me. I so recommend them, And they are stylish too. My energy bills have gone down and stay down. Ted Tuescher was my installer and you couldnt have had a nicer guy.

Bi
Review №3

We had All our old windows replaced (15) and our other leaded glass windows wrapped with vinyl. Was on was outstanding and amazing to work with. The installers were great, fast and efficient. The sales people that we worked with were very good and gave us great options to choose from and were not pushy. The scheduler was timely and kept us informed. This is the second home that we have had Wasco replace our windows. I always recommend them to anyone looking for window replacements.LOVE THEM!!!!!!

Sa
Review №4

Wasco Windows did a fantastic jobs! The windows are perfect, beautifully built to the custom size we needed and function amazingly well!! The installation team was thorough and done with the greatest of care. I love that they are a local company and they came in with a great price to top it all off!!! Highly recommend!

Ni
Review №5

We had 5 new WASCO windows installed in 2020 to update our kitchen and garage windows. The windows are extremely high quality, also the customer service and the installation service was great! We are extremely happy with our decision to go with WASCO to update our pre-existing windows.Also, we used the WASCO window lifetime warranty to replace some of our existing WASCO windows (installed over 20 years ago) that had some small imperfections - the warranty service was amazing!

Da
Review №6

Had windows installed in 1997, all went well. Mostly the windows had held up fine, except for a few of the windows, the rubber between the two plates of glass that goes around the frame has started to roll up. No clue if this is fixable or covered by the limited lifetime warranty because I can get a response back from them. Once again, great warranty as long as you do not need to use it. But the windows have held up.

Ma
Review №7

Our windows were done in 2015,,, they did a fantastic job! There was some delay mixup at the shop, it was handled right away promptly and apologies. They were on it no more problems afterward. Really appreciate the work done.The work crew very mannerable and courteous.

Ka
Review №8

Wasco replaced all my windows and my patio door in 2017. The installation was a bit slow as it took my entire vacation (5 days) to complete. The products though have been great. A few minor issues cropped up but all were taken care of in a timely manner. Happy with my windows and patio door.

Mi
Review №9

We met with many window companies here in the Milwaukee area but decided on WASCO because of the knowledge and comfort that our salesman (John Hanus) provided to us about the product, service and warranty that WASCO provides. We spent $17,692.00 on WASCO windows over 10 years ago and are still 100% satisfied with our windows and would not hesitate to make the same decision all over again.

Su
Review №10

From the minute the sales person came to our house, to the installation of our second story windows, my family and I can not be more pleased with our windows! We live in and older house. The sales person worked with us to maintain the character and charm of our house. He helped us to decide what the best windows for our residence would be. The installers worked from the minute they arrived until the time they left.They even finished ahead of time. Thank you, we are enjoying our windows and we should have done this sooner!

El
Review №11

There are parts of my Wasco Windows that I love. Wisconsin made, triple pane, tilt n turn, heavy duty mechanics solidly built. Spent a lot of money on replacing every window in the house and love to show everyone who comes over how many lock points are activated when closing.Two things went very wrong. Each of my right side handles is lower than the left one. On EVERY window.After three years and three attempts I still do not have screens for the four windows in my living room. How can a company not get the right size screens for windows they made??? The last time they made me measure it and I had only measured the opening, not knowing that when they give measurements they add something (1/2inch?) to include extra for a surrounding flange. The end result was the screens fit completely within the opening. I should not be responsible for measuring.Frankly, the screens I do have installed on the other windows are the worst functioning screens ever. They do not lie flush against the window frame (arrived bowed and the builder did his best to bend them the other way) some of the pins had to be forced at awkward angles to meet the corresponding holes, and the house ends up filled with bugs if I dare open any windows at night. I do not like A/C, so this is a major pain point for me. Every summer I curse my Wasco windows.I just built another building and went with Anderson 100 inexpensive windows. The windows are not as efficient or cool, but the screens are GREAT.

Ch
Review №12

I just washed my windows and even a 75 year old can do it. I chose Wasco because the windows are made in Wisconsin, they are of high quality and the installation was the neatest I ever experienced after having done this in two other houses with another installer.

Pa
Review №13

We used Wasco Windows a couple of years back. The installer was A+, he even had dinner with us. They did a beautiful job. Would not hesitate to use them again.

Ga
Review №14

Great experience having our patio door replaced. Very professional employees and we love our new door!

Ph
Review №15

We had Wasco Windows do two of our homes and we’re extremely happy with their work. Will be contacting them again for a third home for new windows.

Je
Review №16

My wife and I are thrilled with our WASCO windows! The salesman was well informed and responsive. But the windows are amazing. They are very sturdy, easy to clean and we no longer have any heat loss. We tell everyone to get their (WASCO) windows and be happy!

Lo
Review №17

We had our living room and kitchen windows installed by Wasco, 30 years ago. They came with a life-time warranty. When two stationary window sections fogged up this year, Steve pulled up our contract and made this process, as simple and easy as possible. While he was here replacing the sections, we showed him how the cranks on 2 casements, seemed to be stripped. Aa hinge on one of them snapped, while we were demonstrating the problem. What timing.Steve went above and beyond, calling us, weekly with updates, on his hunt for the now obsolete hardware on these 30 year-old windows. And he found them! We are impressed that Wasco honored this warrantee without hesitation, but we are beyond impressed with the craftmanship, integrity, and work ethic of Steve. The quality of a company is definitely demonstrated by the professionalism of its staff.

Er
Review №18

Wasco came in with a competitive quote, but what really sold us was the quality and the warranty. The installers were very professional. There was a slight issue with a few windows, and they came back the next day to correct everything.

De
Review №19

Wasco makes a beautiful Americanmade product with professionalism at a great cost. They replaced 4 old pully-type windows with a gorgeous bay window. I highly recommend this small business vs the over priced giants of the industry.

Ka
Review №20

We had an existing front bay window that was all clouded, each of the 4 window units. Wasco was able to design & build replacement sealed units and fit them into the existing window frame (still in very good condition). The window units are beautiful, have lifetime warranty and match surrounding woodwork perfectly. Nice to have clear front windows again!The only solution the original manufacturer offered was to pull & replace the entire unit at almost 4 times the cost of the Wasco bid!Wasco was great to work with again. They already replaced the other windows in our home a number of years ago. They too are beautiful!

Ma
Review №21

Wasco Windows installed 23 windows and one patio door for us. They were easy to work with and they allowed us to complete our project over 3 years. They have fantastic customer service. The quality of their product and installation are outstanding. They replaced a traditional patio door with a French door patio door. It is beautiful and we receive many compliments on our door and windows. I recommend Wasco to anyone looking to replace their windows.

Al
Review №22

I looked at 5 different vendors and picked Wasco for price and quality. They just did a good job installing a total of 43 casement and pictures windows in my house. Their workers are respectful and polite. The lead person was very knowledgeable. They worked hard to quickly address any issues I found. They have an excellent warranty.

An
Review №23

Wasco replaced many of our homes outdated windows. The price was very reasonable (if not substantially less) compared to many others we researched. We went with them based on their reputation and good reviews from friends that recommended them. The sales people were friendly and helpful. Installers were quick and knowledgeable. We are very happy with their product so far (installed 6 mo ago or so). We also ordered another custom sized window to have installed later this winter- we have to have someone else install because its part of a bigger renovation, but we wanted the same quality window. The only complaint is that the window took over 3 weeks longer than quoted to be manufactured and arrive (7.5 weeks to arrive vs 4 quoted). I think its a matter of relating the correct time frames to the salespeople. When I called to check in on the order, they were very helpful and apologetic. I understand things can take longer than expected. But the window was a custom size so I get some delays. Anyway, we cant wait to put it in. Thanks again Wasco!PS. We also had a screen w minor damage from installation, and they got us a replacement super quick. Guy that dropped it off was super helpful and showed us some tricks to help a huge window slide easier too!

Lo
Review №24

John is beyond knowledgeable in many things home related. Not only did he point me in the right direction for my windows, but also explained other things in my home that may need attention. All if it came from a heart centered place and not a sales place. Value ADD!

Pa
Review №25

Wasco was great to work with. We replaced every window in the house and replaced the sliding door going out to our patio. The windows and door are amazing. The house is so much warmer. Wasco’s installers were quick and very professional. Highly recommend.

Th
Review №26

We finally moved into our wooded dream home but the windows and patio doors needed replacing. After meeting with several window vendors, we decided Wasco had the best quality and unique options. The installation values were also better and the hardware i.e. hinges, locks and cranks are extra heavy duty requiring no maintenance. Thats the way I like it!

Ke
Review №27

Hello,We had several smaller windows replaced in our home, along with a very large bay window. The installers were knowledgeable, professional, and friendly, and answered any questions we had along the way. The windows we chose are working out very well for us, definitely making a difference in our heating costs, as well as giving our home a much needed updated look. The pricing is very fair, and the quality is great. If youre on the fence about window replacement, I highly recommend WASCO!

Ji
Review №28

Had large front bay window replaced. Very happy with the window. Craftsmanship was excellent. Window was larger than original opening to accommodate a larger bottom support structures. Even cutting into brick siding look like the window was original install. Would us again for future windows.

Wa
Review №29

Had Wasco replace all the windows in my home including a bay in the living room. We toured their plant in Milwaukee and were impressed with their production methods and quality. The windows were a bargain compared to the other window companies we had estimates from.The windows are still in great shape with no problems. WASCO has not disappointed us for quality and service.

Ti
Review №30

I have purchased several windows from Wasco over the past 8 years. One large window was installed by Wasco and the others were installed during various home renovation projects. They helped walk me through the installation process and gave me good advice. I highly recommend the European style windows and Wasco is one of the few places that offer them.

Ja
Review №31

I have 27 windows in this house and getting upgrades is no joke ! It can be like buying insurance , unless you use these guys ! Every bit of this deal was great . Did a couple of compare checks -- if you can beat Wasco -- forget it , you won`t ! It`s just that Wasco performed GREAT on all levels -- even clean up !! You know the little bits of alum trim cut offs , they cleaned ALL OF IT a bigger thing then you might think ! Save your sanity and let these guys walk you through it . They`ll make it easy AND affordable !

Ra
Review №32

High quality windows. Hand off from sales to scheduling was a little slow, but we also purchased during the winter and installation was months out.We are very pleased with the windows

A
Review №33

Had all our windows replaced in our large log home about 4 years ago.. We very satiated with the install. The quality of the casement windows far surpass the original windows. We have a lot of wind & there hardware has held up to the winds. Also really like the ability to fold in our 2nd story windows to allow ventilation on the windy days. They stand behind their product after install.

Wa
Review №34

I have used Wasco several times over the last fifteen years installing windows at homes that I have owned as well as having them install a bay window for my parents. Those previous experiences were all excellent, but this time around, I was incredibly disappointed with the entire interaction and would encourage you to stay away!I called the salesman that I usually work with, John H, and he was very responsive. He provided a quote which I liked, and he told me that he would lower the cost to make the total amount a nice, even number. He did not write that number on the contract, which I thought was odd. But since I had used him for three previous transactions, I didnt push the issue (more on that later).John provided a rough timeline for when they would come to do final measurements and when I could expect installation to occur. Both estimates were way off in terms of what actually occurred. When the measurement person called me, he was very unprofessional and not flexible at all in terms of when he could be available to get inside the house (I work during the day, how do you think I can afford to buy your windows?). We finally got it taken care of, but it was a lot more effort than I would have cared to expend on this activity.After that, silence. For months. I had to reach out to Wasco to find out when I could expect to get the windows installed and the person that answered the phone could provide no help. He promised a call back on Monday, but that call never came. Several days later I received a call that they could come install the windows in a couple days. Installation was relatively painless, though the installer did track some mud into the house and put holes in the trim for one of the windows.I wish I had questioned the price discrepancy--Wasco continued to send me bills for this difference and when I reached out to John about it, he feigned ignorance but offered me half of the difference. I declined, but would not ever use Wasco again and would urge you to do the same.

La
Review №35

We used Wasco with the first house we remodeled. We got estimates on 3 different companies and we chose Wasco for the quality & value.We did a second unexpected move and again used Wasco. They are up front and the one salesman John was very helpful.

Gr
Review №36

I had all 16 widows replaced in my home. I had a total of 5 quotes and Wasco was middle of the road on price. The reason I chose Wasco was the quality and the warranty of the windows. The first thing I noticed after the widows were installed was how quiet it was in my home. Then the utility bill came and was even more impressed. Glad I chose Wasco.

Me
Review №37

We replaced 26 windows and a patio door with Wasco. They completed their work in just three days, which we thought was very quick. The quality of the windows and the patio door are excellent, and our house is much warmer and quieter now. The installation crew were friendly and did an excellent job, and cleaned everything up when they were finished. The price was quite reasonable, and we would recommend Wasco to our friends and neighbors.

Je
Review №38

When I purchased my home 3 years ago the windows were the first thing that I replaced. I chose WASCO because they are local and the salesman wasnt high pressure like some of the big companies. Couldnt be happier with my purchase, windows still look great, are easy to use and clean and my energy bills have even come down quite a bit. Thanks again

Br
Review №39

While trying to build an air tight and energy efficient house, my search for windows turned up Wascos tilt and turn windows. They were among the best without having to be shipped from Europe. I lucked out in that they are built on the other side of town. Wasco even stepped up and helped oversee the installation of the windows when my builder refused to install them alone. After living in our new house for 1.5 years, I am still extremely happy for spending money on quality windows.

De
Review №40

From the time a representative came to the house to show us the product and throughly explain about what their windows had to offer to the installation was everything they said it would be. Very pleased with the results not to mention no more drafty windows and we can finally open windows with ease.

Do
Review №41

Did not go to Wasco windows

Br
Review №42

I replaced all of the windows in my home with WASCO, over two separate orders, a couple of years apart. Later, I modified the home and added an additional picture window. Despite ordering three separate times in 11 years, the quality was equally good each time, and the windows match perfectly. You wouldnt know they werent all from the same lot. I havent had any issues with the windows at all. I recommend WASCO without reservation.

Ti
Review №43

Our house in Brookfield area had many of its windows failing, primarily in the sun room. I found the original lifetime warranty paperwork and was surprised to see that the windows actually lasted 27+ years! After a brief call to Wasco, Steve came out right away to measure the windows, and in a month we had 27 panes replaced by him and Zak. They worked very professionally, fast, replaced and adjusted all springs, cleaned up and caused almost zero disruption to our lives! In my interactions with David and Ms. Melody, everybody was friendly and made me feel welcome, treated my questions/concerns as their own. This is an exceptional service that you don’t see many times these days! Kudos to Wasco as a company for honoring almost thirty-year old warranty without a single objection! This attitude is exemplary.

wi
Review №44

Whole house windows were replaced because of outside noise, freezing up on cold days, and moisture in the half round windows. Wasco replaced all 21 windows and patio door in less than a week and cured all the problems. The new windows made it feel warmer and shut out the noise from the power plant.

Jo
Review №45

We used Wasco to replace the windows in our entire home (two stories). The customer service experience was great, and we love their product. Financing was easy, installation was smooth, and our Wasco rep was easy to reach and very helpful. Would definitely use Wasco windows again!

Cr
Review №46

We replaced 13 windows with WASCO windows in 2018. Everything that we expected was exceeded! The windows we selected were triple pane crank out style. The WASCO crew was excellent. It was a three day install. Each day they cleaned up so you never new they were there. All work was done on schedule without surprises. We are located in the Appleton area. Could not be happier with every aspect of the project. I think a great part of the success of the project was establishing the parameters that I expected. One of the most important items, to me, was communications every step of the way. We would do business with WASCO again, no question!

De
Review №47

Bought 4 European style tilt-and-turn-windows for $10,000. Service from founder’s son was non-existent. Three messages left and no return calls about production status. 12-week lead time. Parts missing with shipment. Not even an apology when notified. The windows are newly installed and I’m concerned that if the workmanship is on par with their service level this will be a truly regrettable purchase.

Ch
Review №48

6-8 week lead time... 9 weeks today no call from the company. Called Wasco, they are waiting on a part, possibly 3 more weeks to go ( a simple call would have been nice)No communication or urgancy! Builders depend on deadlines to keep projects going.They said they will need to talk to the production manager for more information... said will get back to you tomorrow maybe Monday its a phone call!!Should have read the reviews before ordering, many similar experiences.As a buyer, I had many options with other companies. Our builder purchased Sierra Pacific windows at the same time, already installed.I will update when this dysfunction is resolved.Would not recommend.

Ti
Review №49

We shopped everry window company and ended up with Wasco replacements. They were built to last with a great warranty and affordable.

Mi
Review №50

WASCO was recommended to me by my brother. He has had their windows for years and has been happy with them. When I started doing my homework on air infiltration and water infiltration WASCO was the best I could find. I have had mine for about a year now and I love them. We had terrible frost in the winter with our old wood windows and even with how bad this last winter was our new windows performed perfectly. We liked our salesman, no pressure at all, and our installers too. I would recommenced them to anyone shopping for vinyl windows.

Jo
Review №51

Unable to deliver windows on promised date. Estimated 4 weeks late. Terrible customer service. The windows were installed well and look nice.

Sc
Review №52

I dont know where the workmanship and communication went, but I will never use Wasco again. Check other window companys first when shopping for dependable service!

Sa
Review №53

We spent quite a bit of money replacing every window in our house about a year ago. We had people come out from some other well known local window companies; but were by far most impressed with Wascos technology, their prices, and customer-service and follow through. Were looking at having an additional window installed where there was not one previously and I wont be bothering to contact anyone else and hope that Wasco can accommodate our request.

Da
Review №54

Getting window replaced great company and waranty program

Ta
Review №55

Doesnt even deserve a star. This company promises great products yet when issues with it they in the end do not fix. We purchased a window for our living room. We had to contact them after first winter, water pooled up so badly it soaked a towel. If we dont keep up with wiping , it send up with mold. Two company workers came out stated sefdefinit needs replacing, to be fixed . Never heard back, after over two years having still with issues we had someone out again. In the end they sawhosa mold forms, we never heard back however just did months later, claiming it is normal and not giving our window. Horrible customer service, standing by their product and fixing product. Its amazing we went with another window company for few others in our home. Their is no water forming on windoWi. This company is over priced, product is not what promised to be. Go elsewhere.

Ma
Review №56

Love that they stand behind their warranty! 19 years and swapping out a few windows at no cost!

Ta
Review №57

Too many issues to even count! I do not recommend!!! Save your money!My mother was the customer. I was there during the year long ordeal.

Co
Review №58

We replaced most of our windows a few years ago with WASCO and Im thrilled! Theyre great quality (warm and airtight, even on the coldest days), easy to clean and operate and they look great and work perfectly even after 10 years. Because our house is 120 years old, my husband wanted to do the front windows in wood, and honestly, I wish we wouldve had WASCO replace those too. The wood ones are so hard to open, close and lock, and theyre really showing their wear. We also replaced a small patio door with a WASCO European door, and it went from being impossible to open (scary since its in our sons room and the only exit upstairs if theres a fire) to being our favorite door/window in the house! I never thought Id have a favorite window...but I do!

Ch
Review №59

I was told a part was covered under warranty and that parts and labor would be taken care of. Its a $20 part, but since its a custom part, I couldnt buy it anywhere else. We asked several times if there would be a service charge of any sort, and were told no. A few weeks later, I got an invoice for a $105 trip charge. It really bothers me when people arent up front about charges. Dont tell me its covered and then charge me over $100 for a $20 part.

En
Review №60

Great company!

An
Review №61

To expensive

Information
46 Photos
61 Comments
3.9 Rating
  • Address:16680 W Cleveland Ave suite e, New Berlin, WI 53151, United States
  • Site:http://www.wascowindows.com/
  • Phone:+1 414-545-8520
Categories
  • Window installation service
  • Door supplier
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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