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Quick Lane at Corwin Ford
5707 E Gate Blvd, Nampa, ID 83687, United States
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Ka
Review №1

We bought our car from Corwin in 2016. I have taken my car there for regular oil changes since then. Each experience has been professional and courteous. I especially appreciate Miguel Diaz who has waited on me countless times. His straightforward, polite and attentive manner is always welcomed.

An
Review №2

Best if you have an appointment incredibly hard to get one plan far in advance

Mo
Review №3

Showed up around 3 pm. The works was done in 30 minutes. Crazy fast IMO. Called me to let me know it was done. Only negative was that they forgot to reset the oil life percent.

Lu
Review №4

I tried to get to get an oil change at 6pm. But apparently when the sign says open til 7pm that doesnt mean anything. The kid at the counter said they had to get their tires inside. When I looked over, the tires were already inside. I thought when you had a business you wanted customers. What was I thinking. I guess I need to start going somewhere where somebody would like my money.What a joke. Some of us hard working people cant leave our vehicles because we need them or work hours where we cant make appointments. Sorry, where I work 7pm means 7pm. What ever happened to customer service?

Br
Review №5

Marius doesn’t know trucks which is unfortunate. Do not take advice from him. Go with your gut and have someone that actually knows check your worries out.

Ro
Review №6

Incredible service and nice facility. Professional staff. Stop by today before you buy your next vehicle.

ka
Review №7

Fast service and great staff.

to
Review №8

I took my 96 f250 power stroke in for its oil change . My truck was taken right in as I had made a 9AM appointment. By 9:45 I was informed that it was completed and ready to go. LISSA, the customer service representative sat and talked with me about my service at the dealership and how I liked it. Great service and people working there. See you next service time.

Ch
Review №9

The 3 times I tried to use the Quick Lane the wait for an oil change was going to be over 2 hours. This is not anywhere close to quick. I did not stay, I have used the Quick Lane before and was pleased with the service. They should change the name to reflect the wait.

Mi
Review №10

Was not a good experience. First, when we pulled up to the confusing new check-in lanes we had no idea if we were in the correct place because no signage stated service vs. quick lane. After sitting in our car a few minutes I finally got out and walked into the reception area. In previous visits they run out to meet us but not this time. The guy did not apologize either. It was a long suggested wait time of 1 hr 15 min. which is not quick like their name suggests. Lastly, our paperwork was not printed in color as before so it was really hard to read! No green, yellow, red to help us understand maintenance needs. And the checkout guy didnt suggest or go over anything! Lastly, he did the math wrong for my coupon so we paid more than it should have been but I didnt notice until we got home. Very disappointed.

La
Review №11

I called ahead to ask what time the quick lane closed. The gentleman on the phone said I just needed to be there by 7. Drove 45 minutes one way and arrived at 6:45. The gentleman at the counter said I was too late he could have done my car if I was there by 6:30. I explained the conversation I had just an hour or so before. He did not seem to care. Beyond frustrating. Train your staff that answers phones or post times cars need to be there by. Worst customer service ever.

Ge
Review №12

Always a pleasure to bring my truck to Quick Lane at Corwin Ford . The staff always makes it a pleasant experience .

Tr
Review №13

The besr Service Advisor in the Boise area - Todd Mills

Je
Review №14

I arrived at 7:20 like i have for a number of years with multiple vehicles. I have never had problems before, but today i watched seven vehicles go in before me. When i asked why the staff mentioned they had appointments. 130 minutes later i am wrapped up.

Me
Review №15

Be warned, this place only has 1 tire mounting machine, and 1 wheel balancing machine. I went in @ 12:30 on a Thursday to have tires installed on my truck (I brought my own tires to be installed). I had called ahead by an hour, to find out what the estimated wait time would be. When I arrived, the sales guy told me they should have my truck done in 1-1/2 hours, since there was 1 vehicle in front of me that was half-way done. When I asked why so long, the sales guy informed me they only have 1 tire mounting machine, and 1 wheel balancing machine. After an 1-1/2 hours went by, sales guy told me they only had 1 tire left and my truck would be finished. I walked out to take a peek, and the kid actually had 3 tires left to do. The kid installing my tires spent half the time working on my tires, and the other half of the time vaping and on his cell phone. Finally, 1 hour after I was told they 1 tire left, my truck was finally done. In total, I was waiting 2-1/2 hours before my truck was finally ready. No apology from the service guy or the manager. If they had told me how long it would actually take, I would have gone somewhere else. The fact it took almost twice as long as I was told, being lied to by the sales guy about what was left to be done, and that I didnt receive a single apology, I wont be returning to this place for any tire work. Id have to give serious consideration to whether Id go back for any non-tire related service work.

Ga
Review №16

Service was great

Fo
Review №17

Top quality technicians good prices highly recommend

Le
Review №18

Miguel is the best and always takes great care of me!!!! I love all the staff is so friendly, welcoming and ready to help!

Sh
Review №19

Drove from Blackfoot, great service and no mess regarding negotiations. Very professional. Highly recommend

Ma
Review №20

Great Service, I have been a customer ever since Corwin Ford came to the Treasure Valley and continually have been satisfied with their service!

Ke
Review №21

Don’t be deceived by the name. This is not a quick lube location. Arrived expecting to get an oil change, only to find that it was an hour and a half wait.

Su
Review №22

Todd got my vehicle in fast to read the door code & helped with the sync while waiting! Thank you!

De
Review №23

Awesome work and quick

ca
Review №24

Very busy but good customer service

Ma
Review №25

Very busy today, cars lined up. But worth the wait.

Ri
Review №26

Fantastic everyone is always nice when getting my service done.

Pa
Review №27

Great Service, Friendly staff.We have been customers there since 2011 and will continue to be for years to come.

Ro
Review №28

As always best service around

Je
Review №29

Salesman I working with is going above and beyond to help us out. Thanks John-Carl Granados

Di
Review №30

An hour and a half to do an oil change.

Je
Review №31

Awesome service, very helpful and courteous!

Da
Review №32

Good service dale

Yv
Review №33

I wouldnt take my vehicle a anywhere else!!

Pa
Review №34

Great people, great service!

ca
Review №35

Excellent service as always

Ky
Review №36

Always the best service

Le
Review №37

They always serve us quickly and with great attention. We bought our FORD truck from Corwin and we know that better service is not in the Valley to keep it at 10 :)

Information
3 Photos
37 Comments
4.4 Rating
  • Address:5707 E Gate Blvd, Nampa, ID 83687, United States
  • Site:https://www.quicklane.com/oil-change-tire-auto-repair-store/id/nampa/83687/quick-lane-at-corwin-ford/QLA40.html
  • Phone:+1 208-475-0202
Categories
  • Oil change service
  • Tire shop
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:8am–4pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible toilet:No
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