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Rubens Body Shop
911 3rd St S, Nampa, ID 83651, United States
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Ga
Review №1

On June 17, 2021, had my left drivers side door hinge replaced. I had purchased the part and Rubens agreed to install. The facility was clean as a whistle and very organized. While at the counter, 3 people asked if I was being helped (incl the owner). The part took less than 45 minutes to install and I was out of there! It would have been 5 stars except for one issue... The wiring harness was left dangling instead of tucked into proper position (as photo indicates). In all fairness, I had pulled it out prior to the repair, but it literally snaps into position using about 7 seconds of time and is best done when the door is removed (which it was).

An
Review №2

They did a very good job! The body work was perfect and they blended the new paint very well. Hopefully I wont need more body work done, but should it ever need doing I will definitely return to Rubens

Sh
Review №3

This place was so amazing! I was so lucky they could get me in on such short notice and the work looks great! They really helped me out time and money wise thank you guys so much for the good work!

Mi
Review №4

Had some issues that turned out to be insurance related. The owner Jeremy helped through the entire process. It was not easy but Jeremy was there to bat for us and got the job done! He went above and beyond to ensure we had the best experience and results. If you are in need of repairs I would highly recommend stopping in and talking to Jeremy, he’s honest and cares about the customer. Thanks Jeremy!

Su
Review №5

Friendly, professional and fast hardly no waiting clean work area met the owner willing to go the extra mile. Went in close to a big holiday still got the job done. Went above and beyond to get it done will definitely use them again!!!They replaced our rt side mirror

El
Review №6

Wouldnt go anywhere else. Have never been disappointed in their work on my cars.

Kr
Review №7

Rubens has been our go-to body shop since they started business in a tiny little shop. They have grown and continue to provide excellent service. Always professional, always competitive with other shops and the finished product is as good as new.

Ch
Review №8

Very professional. Did great work. Friendly, helpful, and easy to talk to. Finished the job on time.

Do
Review №9

Friendly and reassuring from start to finish! EVERYONE was friendly and nice. Explained work being done well. Listened to what you were saying and responded appropriately.

Ca
Review №10

Matt, Jeremy and the whole crew is amazing! Great communication and great customer service! We will continue to use Rubens!

Dr
Review №11

Ray and the team at Ruben’s were very professional, quick and kept in great contact with me through the whole process. Needed to replace the tailgate and they were even thoughtful enough to save and reattach my Ducks Unlimited emblem from the old tailgate. Need body work done? Go to Ruben’s! Thank you for a job well done!

Da
Review №12

First time around they charged me for work on the wrong fender and left the dent I wanted fixed. They made good on that but left what looks like a body part on my console and there are various fasteners missing inside fender wells. And they rarely returned my phone calls. Could do much better with the details.

Su
Review №13

I would not take my car to any other body shop for repairs. Rubens is one of the top body shops that my Insurance recommends. That in itself speaks for their reputation.

Yo
Review №14

Have always been pleased with Ruben’s work. We have been recurring customers! Thank you!

Sp
Review №15

I needed a plastic trim piece painted. I dropped it off and it was done the next day. Excellent speed and customer service, not to mention top notch quality paint work! Highly recommend.

Gi
Review №16

Awesome service! My car took an extra day but they went out of their way to deliver it to me since I didn’t have a way to pick up. Everyone was very friendly and I felt like family

Mi
Review №17

Receptionist was not very helpful at first and wasnt going to allow me to talk to anyone about the work I wanted on my car. Only after I persisted did I get to talk to somebody. He was very helpful and friendly.

Da
Review №18

Great job, quality work, second time I have used them. Well done..

So
Review №19

Customer service was excellent and they kept me well informed of issues.

Bi
Review №20

Had a minor fender bender and was referred to Ruben’s Body Shop for the repairs. The business is immaculate, the staff is very customer oriented, and the work was completed on time and as promised. Would highly recommend them for any auto repair needs you may have. Great service!

Ro
Review №21

They did a great job and communicated well.

Ca
Review №22

I went here with someone when they wrecked their car. The staff was very helpful, and courteous. Very informative on the work that was performed too. Awesome place if you need your exterior repaired.

Ca
Review №23

Was in an accident that made my car not drivable. Got it to Rubens right away and they worked diligently on it, updating me the whole way, which was so nice! Outstanding customer service and Nico was the best part of the whole experience. He made sure everything was done correctly, efficiently and done in a timely manner. I appreciate them so much!

Lo
Review №24

Honest hard working people, I believe this was where I took my Bonneville for body work on the front passenger side back in the 90s

As
Review №25

These guys made everything super easy from start to finish. Great customer service too!

Br
Review №26

Used Rubens twice. They just keep getting better.

Jo
Review №27

I love Rubens! They always do such an amazing job. They are speedy, efficient, and so friendly!I have had 3 of my vehicles repaired by them and they were top notch! I’ll never take my vehicles any where other than Rubens Body Shop!

Wi
Review №28

I was told the repair would take two days. My car sat for two days where I parked it. Nine days later I got my car back at closing time (if I had not called it would have been longer), Zero communication from anyone at Rubens about delays. I checked in three times because they had not communicated in any form with me. One week after I picked up my car I got an email that said thanks for picking your car up today.

Le
Review №29

Rubens is always upfront, they give an accurate estimate, and deliver great quality work in a timely manner. They also communicate along the way making the experience of doing business there very professional and enjoyable. Highly recommend!

Le
Review №30

I got rear ended and I took my terrain to Rubens- they did AMAZING WORK! It looks like it never happened! Jeremy is awesome, and keeps you updated on repairs, they are so professional and do quality work! Highly recommend!

Ke
Review №31

Matt got it in, and finished the work flawlessly...and 2 days early!!! Great people to work with!

Br
Review №32

After someone backed into our vans tail gate we had to take it in for repairs. Rubens did really high quality work on the replacement of the tail gate and bumper. My only concern was the time it took but I can be patient a few extra days to get excellent results.

Da
Review №33

Ruben’s did a great job repairing my truck. I would recommend their services to my friends and family.

Me
Review №34

Super easy and friendly to work with. Fast and efficient. The shop guys are very thorough, and the front office people go out of their way to help get your car diagnosed, fixed, and road ready as quickly as possible! Best Ive ever worked with!

pa
Review №35

Very happy with the work done at Rubens body shop. They went above and beyond taking care of my car. Fantastic service !

So
Review №36

I talked to Jeremy on the phone and he helped me with some questions about getting my car repaired...he was great, not pushy and was honest and very helpful...it turned out I didnt need their help the car was totaled...

Sa
Review №37

Quick and easy to get a quote for my repair. Top notch work

Ko
Review №38

They were able to get the part and fix my truck faster than expected.

Ro
Review №39

My Ford Explorer was rear-ended in late August, took awhile to deal with other fellows insurance, but Greg at Rubens Body Shop handled that, then repaired my rig JUST LIKE NEW! Staff is knowledgeable, professional, cordial and all round great folks. Even took the Corwins logo OFF my rig at no charge (since Corwins WASNT paying me to advertise, WHY keep it on there?)I sincerely recommend Rubens Body Shop to take care of you auto body repairs!

To
Review №40

Great team and very professional. It took a day longer than expected, but I could not be happier with the end results.

Bo
Review №41

Super friendly. My car looks brand new again! Great service.

Fr
Review №42

The work looks great, but they had a covid outbreak in there establishment. They had to close the store for a week or longer. I requested that they change the seat cover to black since I was told they are going to need to replace the seat instead of trying to repair the damaged one. I was told they had to go back and forth with the insurance adjuster to get the seat fixed. Well I would think that the shop would have just replaced the seat cover at their expense since they had to shut the shop down. And since they told me the seat is brand new its just the cover thats old.

Da
Review №43

Good place to have body work done nice people, and work was done in good timing, and my car didnt look like that it was rolled into by a big truck when they got done it was very nice!Thank you for everything you did to get my car done.

Be
Review №44

No employees in this he office wore a mask. I felt as if they didn’t respect my health and well-being enough to put on a mask. Will spend my money somewhere else

St
Review №45

I took my 2021 Land Cruiser in to have scratches buffed out and they did an excellent job. They also had it back to me in time promised.

Ju
Review №46

Excellent service, reliable & nice people too

Sa
Review №47

So helpful, extremely nice and knows this business. Truly cares and will help you any way they can. Would recommend highly.

Ke
Review №48

Rubens is my favorite body shop in town. Great work, great value, great communication, and great customer service. I recommend them often.

pa
Review №49

Rubens did a fantastic job on my car! GREAT customer service 😁

De
Review №50

We are absolutely thrilled with the quality and service that we received from Ruben’s Body Shop! Traveling for several days and had a fender bender, and they were able to expedite getting us in and fixed it under two days! It was absolutely amazing everything up so much! We recommend this shop to everyone!

Re
Review №51

They did a great job of repairing my bumper, good as new. Thank you for a job well done.

Al
Review №52

Rubens Body Shop was very professional in handling our body-damage Toyota Tundra. It was a fairly small job, but I felt they treated us as if were a big job-professional and courteous.I would recommend them to anyone needing body work completed.

Da
Review №53

Very nice.

Br
Review №54

Very easy to work with.

Gi
Review №55

Staff was so nice and helpful. Estimate was right on, no surprises.

Jo
Review №56

You all are awesome!! My truck looks brand new again, not to mention spotless on the inside!! Wasn’t expecting that but so appreciate it!!! I wish I knew all of your names because I would post them! I will absolutely recommend you to everyone I know!! Special thanks to Jeremy for running a fantastic business with happy, loyal employees! You made this whole process very simple and I can’t thank you enough!

Mi
Review №57

Very pleased with the work that they did on our vehicle. Would recommend this business to our friends and family.

Pa
Review №58

We are very please with the work done on our GMC truck. It was done when promised and for a great value.

Br
Review №59

Had a rear bumper warrantied on a new car. They did a great job color matching the iridescent pearl paint. The new bumper had a few spots that weren’t sanded smooth in the prep stage and not caught during the paint stage. The very corner of the bumper where it meets the body panel and wheel well was missed with paint but clear coated over. I took the bumper back and them did an obvious tough up over the corner that I will generously call good enough. Within two weeks I had a paint chip show up dead center of the bumper while in a parking lot. Now I can see the black plastic bumper and don’t see a single sanding prep scratch in the exposed 1/4 inch x 1/8 chip. Got a GM color match chip pen and covered it up just as good as Ruben’s original patch job over their mistake.Ultimately, it’s my wife’s car and she is t that picky about her bumper. If it was mine, I would’ve never walked away with the a touch up repair from Rubens bumper warranty job. But she has never looked back.

Do
Review №60

The was alot fixed from me hitting and running over a deer . Very helpful and kind

ma
Review №61

Very nice customer service and friendly

Ha
Review №62

A couple of weeks ago I went to Ruben’s auto body shop to get my car fixed up. When I went in for a estimate the employees there were the nicest people ever. They made feel welcomed, and were very friendly and clear and understandable on how the whole process would be on fixing my car.I went back a couple days later to drop off the car, and I was going to be walking back home since my insurance would not be able to get me a rental for the next couple days, and I couldn’t afford to pay for one as well. So one of the employees who was helping me throughout the whole process offered me a ride home back since it would be over an hour walk back to my place, and he didn’t want me to walk that far. Wanted me to be safe. Seriously one of the nicest guys I have ever met! For that I was so very grateful for, and how he helped me out.Couple days later I went back to pick up my car and he showed me where the previous damage was at, and how they fixed it. It looked like it was never damaged in the first place. Brand spanking new looking! And they also vacuumed the inside of it as well which was very nice of them to do too.Seriously the best customer service I’ve had in a very long time. I recommend them highly if you’re in a fix, and you want your car to get the best care, they are the place to go to. Great people, great atmosphere, great service, go to them. You won’t regret it.

Al
Review №63

Anytime I’ve ever needed any kind of body work I’ve always gone to Rubens. My vehicle was recently badly damaged in an accident and dealing with the insurance was a pain. Nico at Rubens though made sure to keep me in the loop on what was going on and always answered my calls and questions quickly. Aside from the great service, their quality of work is unmatched and I highly recommend them to anyone needing repairs or even custom work.

Ji
Review №64

Jeremy made sure everything was taken care of and done right!

Ke
Review №65

Great customer service, amazing skills in auto body work. Honda certified

hi
Review №66

Best shop in town! I took my car in for a seemingly minor repair on the door, only to find out that parts were no longer available from the factory, or aftermarket suppliers. Greg refused to give up and worked tirelessly to find the part I needed. My car was repaired, cleaned and returned to me at less cost than was anticipated! If I ever need body work in the future, Rubens is it!

Ky
Review №67

I was in an accident that took my car off the road. Rubens was very friendly and helpful throughout this difficult time.

Th
Review №68

Only thing I can complain about is the headlight on the side of the vehicle that was hit does not work and I changed the bulb and that was not the issue.

Mi
Review №69

I was given a period of 3 days, I ended up getting my vehicle 3 WEEKS later. Also, they wanted to overcharge me for the work done, I was given an amount and they wanted to charge me more!

Gr
Review №70

We had three body shop visits with this shop an all of them were excellent. I chose Rubens because they do perfect work every time.

Ir
Review №71

My jeep was involved in an accident that what not my fault and wanted quality with prompt repairs. Our car was repaired with 4 days or less.

Bu
Review №72

Best place to go to get Your Wreck Straightened Out! Extremely Nice &Helpful Service!

Me
Review №73

Ruben’s did an amazing job fixing my truck doors. My truck was backed into and had a horrible dent and paint scratched off in multiple places, as well as my step broken. They repaired it in hardly any time and it looks good as the day I bought it! Definitely recommend bringing vehicles needing repair here.

Pa
Review №74

Thank you for the great professional service. I will certainly refer my friends and family to your shop! Greg and Nico are very experienced and made me feel comfortable leaving my car in their hands. Again thanks for the great and friendly service!

Ca
Review №75

The professionalism at Rubens NEVER changes. My car was done 1 day everything perfect. Thank you Rubens~,

Va
Review №76

Greg did a great job on my car!

Jo
Review №77

Estimator was honest and cordial

Mi
Review №78

Thank you to Jeremy and the crew at Rubens for doing an outstanding job fixing our truck after hitting a deer. Looks brand new!

Ra
Review №79

Very professional, outstanding workmanship at very reasonable prices.

Jo
Review №80

My last two experiences with Rubens have been very disappointing. Not a quality repair. Inadequate service. When I have needed to bring my vehicle back they have rushed finishes and left my car in an unacceptable state. I had to bring my car back 3 times this last time and they didn’t get the bubbles out of my clear coat and left a dull finish on my door from rushing the polish. Other issues too. Too many good options to keep coming here. Sorry Rubens but you’ve lost a 10 year customer after the last couple terrible experiences.

Be
Review №81

Took in my car on Monday and got it done by Wednesday. Super professional and nice staff helped me out with everything I needed. The facility was clean and looked very professional.Would recommend to *ANYONE* who needs a car repair. 10/10.

Rh
Review №82

My car looks like new inside and out!

ja
Review №83

Ive never had to have auto body work done on a vehicle before. So naturally I was a little apprehensive about going just any where. Id gone to another shop and was not impressed by thier customer service whatsoever. I then went to Rubens Body Shop. Customer service was great, they greeted me and got me in touch with Jeremy, one of the managers. We talked and he assured me that my vehicle would look just as it did before my accident. And they did a phenomenal job, couldnt even tell that it was worked on or that it was in an accident. And above and beyond all that, there was a little ding above the back passenger wheel well from a car door that wasnt even related to the accident, THEY FIXED IT!! It wasnt part of my estimate or the job they were paid to do but they fixed it. They are amazing and I would recommend anyone to go to them!!!!!

Al
Review №84

Not overly impressed with this place. Had to take it back twice after a collision repair. Asked them to let me know if I needed an additional new tire. They placed a new tire on the front with a completely worn tire. Wouldve been nice to get it taken care of at the same time. They were nice enough on the phone, but the experience was more complicated than it needed to be and took extra time out of my busy schedule to get things done right.

Co
Review №85

Great Experience! I took my truck to Rubens for auto body repair and had over the top customer service. The lady at the front desk was very friendly and helpful. The gentleman who wrote my estimate helped me with my insurance processing was very kind, courteous and understanding. The repairs were perfect and the turn around time was more than satisfactory! I recommend this place for all your auto needs!

Wi
Review №86

GREAT customer service ~ Jeremy called regarding an additional part needed for my 2017 Edge & told me how much it would cost. He assured me the repairs would be completed by a certain day & they were ~ he even came & picked me up since my hubby was hunting & I was without a car. He showed me the car but it wasnt till I was coming home that I noticed how clean it was, both inside & out!!! I would highly recommend this business to anyone!! Thanks!

Ma
Review №87

Rubens is amazing wouldnt take my cars anywhere else. Got a quick quote, then when I was ready to bring in my truck got me in right away. Super happy got my truck back quick and looking all better again. Thank you Jeremy and Nico!!

Do
Review №88

Rubens was friendly, knowledgeable, and courteous. My car was finished five days ahead of the projected finish date. The repairs were fabulous. They called for the rental company to pick up the rental at Rubens. I did not have to take it back and then get a ride to Rubens. I was even escorted to my car which I really appreciated.

To
Review №89

I appreciated the professionalism and a job very well done. Completely satisfied and already have a couple of new jobs lined up. Wont hesitate going there again.

Da
Review №90

Ruben’s Body Shop personnel is professional, friendly, customer centered. I had my 2017 Honda Ridgeline repaired and the repair Ruben’s Body Shop completed left my truck in mint condition. The turn around was 9 days. I highly recommend Ruben’s Body Shop!

Je
Review №91

Great customer service, quality body work, paint and miscellaneous repairs. I cant believe how fast I get my car back every time I have to take it in. I wouldnt recommend anyone else but Rubens.

He
Review №92

My dealership sent me here after an accident, and told me they are the only shop they use for body damage, so I already had a good impression of them before I even got there, but they continued to impress me throughout the entire process! Very professional, GREAT work, great customer service, and they are preferred by numerous insurance companies, which again is a great endorsement of the work they do. I cant thank them enough for being so helpful from my first visit to my last and for making my baby look brand new again!

Ca
Review №93

They do great works!

To
Review №94

Fast, courteous, and great people to work with. They fixed my debt and the truck looks amazing. Thank you.

br
Review №95

Very nice group of people. Made everything easy. They deal with the insurance company. The quality of work is excellent.

Da
Review №96

I cant imagine a negative experience with Rubens Body Shop. Maybe the two people who posted poor reviews were not where they thought they were. Ruben and his crew are the nicest and most capable people I know. They actually have talent, and they care about the outcome. Not to mention, they are as honest as people get. I went to Rubens first for an estimate before I showed my car to the insurance adjuster, and Rubens estimate was lower.I recommended Rubens to a friend a few years ago to fix a BMW. When they were finished, I went with my friend to make sure it was right. I noticed that the new paint had a bit of orange peel. Ruben showed me that it was on purpose to match the rest of the car. Sure enough, it did match. I guess even BMW has their off days. Ruben still took the car back and polished the whole thing even though he didnt have to. He wanted a happy customer, and he got one.Update:I just realized that the people who posted bad reviews have obviously never been to Rubens Auto Body. Notice that they never mention the name of the body shop and that they are too chicken to post their names. I think it is low to lie in a place like this. Ruben is a good man and would never treat anyone the way these people claim he did.

Mi
Review №97

Great job 👍

Mi
Review №98

Ruben JR. was extremely kind and professional to me, and really made me feel like they appreciated my business. He showed me details on what was repaired on my car as well as showing me pictures. The repairs to my car were completed early than expected and it felt like I was getting into a brand new car.I would recommend Rubens Body Shop to all my friends and would not hesitate to go to them again.UPDATE: Had to get minor work done on my car and they remembered my name when I walked in. They gave me a good quote and had my car fixed in less than a day. They even washed it for me. I will always go to Rubens and would recommend them to anyone.

Je
Review №99

Hit a cow, huge repair. They did a great job

Al
Review №100

Rubens body shop is amazing! They were so nice and helpful! The customer service is amazing! Their work is even more amazing! My car looks brand new, you cant tell any work was done. I will recommend them to anyone needing body work done.

Information
20 Photos
100 Comments
4.4 Rating
  • Address:911 3rd St S, Nampa, ID 83651, United States
  • Site:https://rubenscrs.com/
  • Phone:+1 208-467-5165
Categories
  • Auto repair shop
  • Brake shop
  • Tire shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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