We were looking for a specific car and we were not treated very nicely at our local Infiniti dealership. So we started calling around. Brian was awesome and great to work with. As such, we drove to Boise to make the deal happen. When we arrived and finished off the transaction with Stan, he was incredible. Very kind, very knowledgeable, and very helpful. Customer first mentality. It makes me wish I could service the vehicle here too. Highly recommend Bronco Motors Infiniti!

Beautiful dealership. A bit of a pain to work with the sales guys, always seems to take forever, but all worked out in the end! Happy with my purchase and would recommend if they have what you want.

Had been looking for a specific vehicle thats hard to come by in good condition. Found one that I loved on their website and ended up flying in to Boise to get this car! A nice man named Stan was at the airport to pick me up and the process was seamless! Great place to do business!

Came over from Portland Oregon area to have my car service. The pricing is drastically cheaper than any other dealership in the NW. Plus the technicians do a great job too. Win win for anyone that needs their Infiniti serviced. Do as me, take a road trip and get your car worked on here at Broncos Motors Infiniti.

My appt was at 1 but I got there a little early, they took my car back for the oil change and had me out in 40 min. Greatly appreciated due to I had another appointment to get to.

The service and staff is impeccable and they have always gone above and beyond to try to provide the very best service for my vehicle. I would tell my friends this is a good place to bring their vehicles.

These guys were great. Got me in quickly and even with problems after the initial repair that were not their fault. Worked with me to resolve it quickly.

This is our 3rd back to back purchase through Bronco Motors Infinity. As usual it was a great experience.

I don’t recommend their service department at all. Or their way of doing business.

These guys know how to do it! A luxury experience with fabulous staff who go above and beyond to make your experience an amazing one.

Great experience. They answered every question quickly and were very friendly.

Amazing as always never had a bad experience

Dave Sanford got the impossible done! My wife and I didnt think we would be able to get into a car. We were shot down elsewhere and came here with little hope. A few hours working with him and he was able to get us into the vehicle we wanted! With a monthly payment that we were able afford as well!! Seriously, if you need to get into a car, look no further! This place is amazing!

These guys pulled off what we were told was the impossible by so many others. This was the only dealership we have been to where we felt no pressure and actually felt comfortable and most importantly we felt truly cared about. DAVID SANFORD is amazing, we recommend you ask for him, he above and beyond in every way, he makes you feel like family.

I just got my Infiniti serviced and that department including Ronnie took great care of me and my vehicle! Onwards to my next road trip knowing my car is tuned up and safe to go!

Salesman Bobby was great to work with. He made sure that we were buying a great, safe used car. 1st class place!

Dave Sanford helped us get into a great used car. He made the process of buying a car easy and enjoyable. He worked hard to make sure we had a great experience and had all the information we needed. I would highly recommend him to anyone looking to buy a car.

Clean dealership, but the used dealership we bought our infinity from had a better customer experience. Bronco uses Enterprise rental cars as your loaner car. Really?! Youre an infinity dealership! And dont tell us it will be done same day, unless its going to be done same day! I get it, things come up. But dont get your customers hopes up. Need to do a better job communicating to your customers!

So helpful and knowledgeable about what you want and need. Great service department and parts.

The team at Bronco Motors INFINITI was helpful, professional, and concerned about maintaining a safe workplace for their team and customers. Best vehicle buying experience Ive had in a long time. Thanks!

My wife and I decided to get a used car for the first time. David Sanford was our salesman, and he made the process very pleasant and seamless for us from beginning to end. We are very happy with our QX60 Hybrid, and we look forward to continue being customers in the future.

The customer service and attention to detail in their service department is like nothing Ive ever experienced at a car dealer. Cost of services and time to complete are amazing, and I can call and tell them when I would like to come in and they make it happen. Definitely a customer for life!

Excellent communication from start to finish! We worked with David Sanford and found the Infiniti we’ve been looking forward to owning. David answered all of the questions we had before our visit, helped us review the SUV’s available on the lot, gave us a thorough tour of the car, and matched our pace while addressing our top priorities each step of the way. Thank you for the best experience buying our family’s car.

Grant Peterson stepped up to the plate and got our problem taken care of in a very professional and honest fashion. Thank you so much!

Recently took my vehicle in for an oil change. Had a scheduled appointment for 9AM. Service manager said probably be around 50 min wait. 2 hours later my car was done. When u make an appointment it should be done in a timely manner... I have owned several Infiniti vehicles. Have been a customer here for about 5 years on an off. And my oil changes are alwaystwenty one dollars and change. Tom was service manager at that time. I never any issues .This happened the last time I was here also. This time they wanted $60 plus for basic oil change? My last visit was $400 plus.

I came here only for Service Advisor Ronnie. I was in the area from California and he has taken care of me for 19 years. When ever possible, I take my car to him. With over 340,000 miles on my car he lets me know what I need to do to make sure my car stays in tip top shape. Come visit Bronco Infinity!!!

Some things went wrong the 1st time... but they went above and beyond to make things right. Thank you so much Scott.

Worst automotive experience in my Life! I paid them $2400. After having my car for seven months they told me I’d be another $2500 to get it fixed up to this point all they have done is throw parts at it, and their explanation for why they were putting the parts on kept changing.I brought it to the dealership because they’re supposed to be the expert. What I found were dishonest, Ignorant people who are only interested in taking my money! I would not recommend buying A car from this place, and if you did please take it somewhere else to get repaired!!!!As for the Response from the owner, anyone who reads this would assume they really care about their customers. NOT TRUE!!! No one has ever reached out to me, but their post sure makes a good show. Just another example of Dishonesty!!!

My experience with Bronco Motors Infiniti was absolutely amazing. Tommy MacDonald made me feel comfortable and respected throughout the whole process. I wanted to go to a place that I feel I can trust and from the first Hello, Tommy made me feel that way. They did not try to rush me into making a decision and gave me incredible customer service. I feel like the whole team was there trying to make sure that we felt valued and respected. I know that this is a team effort when I go outside and Blair is cleaning the car. He was making sure all of the details were taken care of and he was dusting my car off. Please know that if you want to enjoy your shopping experience, this is a place that you want to go.

DALTON BOWMAN is incredible! He took every route possible to get me the best deal and lowest interest rate. I would 1000% recommend him to help you get into the car of your dreams affordably! Im extremely impressed and will definitely be a returning customer in the future! THANKS SO MUCH INFINITI! :)

I purchased a used car from Bronco infinity about 5 months ago. I wish I could remember the sales reps name, he was terrific! I had chest pain while on the test drive so we pulled over. He asked what my symptoms where and if I needed to step out of the car and lie down. He reacted promptly and extremely professionally, I shortly after returned to my normal state and we returned to the dealership.Just a couple of days ago I took my car in for an oil change, as well as an electric issue that I had created (oops). Chad is the service manger down there and he is by far the most real and polite man you will ever meet. When I asked a question he gave me a set answer and was true to his word. The car ended up needing to stay at the shop for a while so I called and asked Chad for a loner car about 6pm on a Friday, and by gosh we made it work. Thank you to Chad and all of you at bronco motors infinity!

Absolutely love working with Dalton!!! He sold us our first Bronco vehicle and now we always go to him. If he isnt available he makes sure we are taken care of. I can say working with Dalton has been the number one best car buying experience I have ever have, and I 100% recommend Dalton to anyone who asks.

Great staff and very friendly. I was very impressed with Bronco Motors!

I have only had the opportunity of having my car serviced twice at this facility. Each time my vehicle was delivered back to me spotless. They went over an inspection with me each time. Service was quick and easy. Thank you

After a bit of bad luck and a minor accident left my old vehicle derivable but unreliable. I made the choice to visit Bronco Motors Infiniti. Dave and the finance team were able to make things happen and got me out the door in a newer, more reliable vehicle. Thank you all for making this happen!

Dave Sanford was a great help in helping me find my new rig. Process was nice and easy.

Dalton is top notch. He listens to your needs and never makes you feel pressured into anything. I highly recommend that you visit him for your next new vehicle experience. Thanks for all your help, Dalton.

Stan, Andy and Bobby were so wonderful to work with! I took a long time to decide on my new QX50 and they were kind and patient during it all!! I know we will be back and highly recommend Bronco Infiniti!!

The service is excellent! The staff are knowledgeable and forthright. I enjoy taking our vehicles to them

I recently wrote a review here about Bronco Motors Mitsubishi, and it was pretty scathing. I have since cooled down and will give you an honest review. I suppose thats what happens when you forget your Valium and your hemorrhoids are acting up.I was pretty pleased overall with my experience. I will probably buy from here again. Salesman Craig was absolutely fantastic. Hes the first person Im calling next time I need a car. I havent made up my mind about the few others I met here, but Craig was wonderful. Hell treat you respectfully and will help you get what you need. Hes definitely the nicest salesman Ive ever met. Hes still helping us with random questions we have. Weve come in for loan questions a couple times, and he always stops what hes doing and goes out of his way to make sure were still doing well. Give him a call, hell treat you well.

Stan was so helpful and answered all my emails on time; I highly recommend him. Unfortunately, I couldn’t buy the car for personal reasons.Thanks Stan!

Our family has been a customer of Infinity Bronco’s service department for about three years I have nothing but great things to say about them. We have had a few occasions to take our vehicle (GMC Acadia) to them and they have always been accurate and honest in their assessment of our repair needs. Our problems have always been resolved on the first fix. On the occasion that we have had to leave our car for more than a day we have been provided a loaner car. We frequently use the night drop option which is so convenient for us. A wonderful bonus is that our car is always freshly washed when ready for pickup!! Their customer service and courtesy is top notch. We really love Bronco Infinity Service department.

A couple of months ago I purchased my first Infiniti from Tommy! What a great no pressure sales person. Great following up after the purchase to make sure everything was perfect. Definitely an awesome experience. Keep up the great work! Thank You!

Thank you to Oscar Garza and Bronco Motors Infiniti for an exceptional experience in car buying. I love my new Lexus IS300!

Dakota was amazing! Very knowledgable. He was very helpful and patient with my wife.

Came in today after having two miserable days of car looking elsewhere..... And Travis made it happen listened to what I was wanting, helped me out, and I had the best car buying experience! So go in and ask for Travis!!!!

Tommy MacDonald went over and above helping us find a vehicle. Spent most of Monday with him on the internet and via text. We purchased our Nissan Rogue yesterday. He showed us a fantastic place to eat while we decided on which one to buy, filled the tank up and was a no-hype, no pressure sales person. Would be glad to do business with him again. Going to be recommending Tommy to family and friends. Thanks Tommy for the extra patience you showed and for all the time you spent helping us as we made our decision. The best ever experience buying a car.

I traded in my truck to WRX last friday 1/17/20 after i signed the agreement i didnt realized that my rate was so high 10.9% and i wasnt happy at all and i have good credit score and the term was 73 months. The agent Jeff B. promise me that he is going to try hard to find better rate for me and he did today 1/23/20 called me he told me that my rate went down to 3.9% and my term is 63 and gave me $2500 more of my trade. I was so thankful and very happy customer. Thank you agent Jeff B.

We purchased a new Infinity a few months ago and love it! Dalton was wonderful to work with. Their service department has been extremely helpful and easy to schedule.

We recently spent a week looking for a new car and had not initially considered Infiniti or Bronco Motors. After driving nearly a dozen cars at almost as many dealers we decided to take a look. I must say that we were very impressed with the dealership and vehicles. Sean, Joe, Brian and the whole team were fantastic. We were treated respectfully, the staff knew their products and the approach was very relaxed. There was no pressure or dealer antics. We had done our homework on prices for both the trade-in and the new car and were given a fair amount for ours and a great deal on our purchase. I rarely write reviews but unlike so many local dealers, Bronco Infinity really stood out and should absolutely be on your list if you are looking for a new car. Highly recommended!

Seriously if i you’re gonna buy a car then get it at Bronco Motors Infinity b/c they give you a cappuccino and sit you in a room nicer than my house when you get your car serviced 🍮😄 And the service adviser, Chad, is friendly, professional, helpful, and no pressure. Great experience.

Tom MacDonald is a fine salesman to deal with. Not once did we feel any pressure to make a purchase. Tom responded to every question asked in a timely manner. We always felt appreciated and we were treated like we have been a customer of Bronco Motors for years. For this reason, we will indeed be a returning customer to both Tom and Bronco Motors.Tom and his crew have Customer Experience at the top of every list.

Went to Bronco Motors Infinity with my girlfriend to look at cars. I have to say that this was the best car shopping experience ever. Thank you Scott, Zane, and Elizabeth for making it easy and straight forward. My girlfriend is a very happy customer and you have definitely earned my business in the future.

I purchased a 2013 Audi A4 from them yesterday, I got a really good deal, they literally went above and beyond, Andrew, Joe and the loan guy who wrote everything up (forgot his name but hes the only one) they all went above and beyond for me, fantastic experience I highly recommend them. Another sales man who had no part of my deal was super nice and checked up on me making sure I didnt need anything. They all deserve an outstanding review!!!! Thanks guys!!!!

I purchased a vehicle from Bronco Motors Infiniti about a month ago and I absolutely love it! I had the opportunity to work with Tommy MacDonald and he did a great job from start to finish. He was very knowledgeable and helpful throughout the entire process. This made for a very pleasant car buying experience. I would recommend Bronco Motors Infiniti to anyone in the market for a new car.

On 12/10/2019, my husband emailed Bronco Motors Infiniti to see if a 2017 Ford Explorer (listed on their website) was still available. Bobby Glover wrote my husband back and stated the vehicle was still for sale. Two hours later, I went to the dealership and was greeted by a new sales representative named Cody. I requested to speak with Bobby, but Cody said Boddy was busy. Cody stated the 2017 Ford Explorer sold several days prior.Boddy lied about the vehicle still being on the lot. Then, I allowed Cody to show me another Explorer. Because I did not have much time to spend at the dealership, I provided Cody with all my contact information and requested he email me the link for the vehicle he showed me, and a final bottom dollar price they would take.I never heard from Cody or Bobby.-Unhappy customer-Their loss

Bought an Infiniti QX60 from Carmax and was struggling to get service. Bronco Motors Infiniti was quick, kind and thorough and addressed all my service needs. Jordan and his team were great! I am very thankful!

I went back for round two of car buying with Bronco Infinity after a great first experience. This time they went above and beyond again to help us find the car we wanted and bring it in for us to have. Kieth and the team did a great job in making buying a great experience. Bronco Infinity delivered just what we wanted and just what they promised, doesn’t get better than that. Thanks!

I leased a 2013 G37x Infiniti sedan back in August of 2013. I absolutely LOVE this car. I traded in a Mercedes when I leased this and have never regretted that decision! Chris T and Sean P worked a GREAT deal and I will never go anywhere else to buy or lease my vehicles from now on!I will be back when my lease is up to get the Mclass sedan. Thanks again Chris T!

Extremely friendly staff that go above and beyond an average luxury brand experience. However, the building itself is not up to luxury car standards, offering sub-par coffee drinks and cheap packaged snacks, and a TV with very few channels.Other luxury car dealers I have been to usually have pastries and food and a TV with enough channels to entertain you while you wait for service. Buying a luxury car is as much about the experience as the car itself, and the addition of some small details would make this dealership top-notch.Edit: Thank you for the response. Your answer shows you truly care about your customers.

Thank you! Service team always provides the best service every time! They went above and beyond for me today. They removed some scratches off my side door. It looks great! You guys are the best!

Great place, helpful staff and very nice accommodations if you should be waiting around longer than expected. Staff also shows an attitude of not being pushy and helping you find a vehicle.

Brandon was extremely helpful during the car shopping and buying process. He seemed to know exactly what I was looking for. He was a true pleasure to work with and I would recommend him to my friends and family. Thank you Brandon for making my experience with Bronco Motors stress free.

Great service especially when they couldnt find my appointment. Not sure what happened with that. Thanks guys

Awesome car buying experience, we worked with Brandon and Scott on purchasing an Infiniti and they were super friendly and made the entire experience a breeze. Really clean and updated facility, I would definitely purchase another vehicle through bronco motors!

I just bought a car from these people and I have to say it was a very pleasant experience. David Barnhart was a great sales guy who went to bat for me.The customer service at this location is the best I have ever encountered in all my years of dealing with service at dealerships. Thanks and keep up the good work!

Infiniti Nampa has provided me and my vehicle with outstanding service. Always beyond my expections.

If everyone conducted their business by the way I was treated from Jim Drake and Zane, the world would be a better place! Thanks for awesome customer service!

Long story short, due to a gas station putting the wrong fuels in the wrong tanks when refueling, I unknowingly filled up my sweet ride with diesel gas. Unfortunately my four wheeled companion doesnt like the flavor of diesel. Shortly after leaving the gas station I was distraught as I watched my speed go from an awesome cruise to barely puttering down the road long enough to reach a turn off. Had my G35 towed to Bronco Motors infinity for an emergency procedure. After some time of waiting in the reception area, head Dr. mechanics Scott and Chad came to speak with me. Right away they made me feel at ease my ride was in great hands as they walked me through the gas transfusion and spark plug transplant procedures they were taking to ensure my baby would drive again. After an efficient surgery and a gas transfusion, I was back with my ride tearing up the streets. Thank you Scott and Chad! It felt like a part of me was missing without my ride. Those were dark times indeed... Thanks to you guys Im back on the streets reclaiming my street cred and climbing the ranks in the dark and dangerous world of underground street racing, but as a law abiding citizen. Because I totally follow the speed limits, I dont win very many races. But I wouldnt be able to compete at all if not for Bronco Motors Infiniti and their effecient level of service, enthusiasm, and personal care they provided during my dark times.

Service dude was rude like he hated his job

Best dealership in the valley on the spot help

Just dropped off our M35 (2008) for checkup and navigation update. Everyone was very nice and ensured we knew what was going to happen along with potential pickup time.

Absolutely the best Car Dealer in Idaho. Extremely professional and courteous staff. Ask for Jeremy or Tom.

Friendly people, they took time to answer all our questions and got us a deal we loved!

Tommy McDonald is a Top Notch salesman, one of the best in his field. We were very impressed with his video, he kept us up to date at all times. Very professional. I can not say enough about how please we are with the service we received.Thank you .Lucio and Aleana Mitma

Tommy MacDonald was a pleasure to work with and an excellent salesman. Thank you for an easy car-buying experience.

Didnt have an appointment but got me in to check out my car issue.

Tommy MacDonald was absolutely incredible when it came to helping us into our first NEW car! I love my INFINITI Q50 ☆☆☆☆☆ We would recommend him to any of our friends and family!!!

Tommy was excellent to work with ! Fast, efficient and listened to my needs ! I told him what I was looking for on he phone and he located the perfect QX80 I was looking for and made the paperwork easy! Thank youHighly recommend Bronco Motors !

The buying process was quick and painless. Trade value was fair as was the sale price of the vehicle we purchased. After docs were signed, I asked for the 2nd key, only to be told they would see if they could find one and call me the next day, if not I could buy one! Hmm I thought, buy an infiniti and get charged for a 2nd key? Weird! A few days went by and no call so I called them. No key found(not convinced they looked) but once again I can buy one, and at their cost since I bought a car. Was told normal price was about 250 bucks and cost would be sub $200. They would need a day or two to order it in though. Couple days went by, no call so once again I called. No key was ordered. Now I am irritated, and ask them to please get it ordered. A few more days go by and I actually get a call, key is in, and need to make an appointment, it will be $260. I said that cant be correct as I was told I would get it at cost since I bought a car. He said well thats already giving you a pretty good discount, to which I responded They didnt promise me a pretty good discount. They promised me cost. He said he would check what cost was and get back to me. Almost another week has passed. And no phone call, still no second key. As a business owner myself, I scratch my head. Does the owner of Bronco Infinity realize that the pleasant buying experience is being completely negated by the after the sale experience? Well I emailed him to find out with these exact details. Still waiting for that response too!Update-- I was contacted just a short while after leaving this review to have the situation remedied by one of the executives at Bronco Infiniti, very professional and sincere in his apology and offer to make it right. Thank you! I do feel these reviews are to give us the opportunity to better ourselves and our businesses, and not to be forum to post exaggerations and vent. I hope this has helped.

Tommy MacDonald took such great care of my mother, we thank you more than you will ever know. ....

I live in Henderson, NV and searched the web for several months before coming across a 2004 Hummer at the Bronco Infinity Motors. My salesman was Tommy MacDonald. Tommy was very patient and professional, no pressure sales he just wanted to make sure I was purchasing what I really wanted. He shot a video and walked me through the vehical describing it throughout this visual was a selling point for me. Very honost and easy to get along with I had a great experiance and bought a wonderful vehical. I would go back to them 100% for my next purchase. Thank You Tommy!!!

Excellent service, clean. You dont mind leaving your vehicle there to be worked on.

Brandon Dow it was a pleasure doing business with you. You were very knowledgeable and friendly.

Had our Infiniti worked on and the service was outstanding!!

Terrible experience. Took advantage of somebody who was in a tough situation. Very manipulative dealers and constantly calling and texting. I believe the person I worked with was Blair. I will never deal with these guys again.

Great service and very accommodating.

Two hours to get an oil change at 3x the normal price

Great service!

Excellent buying experience!

No salesmen!