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Bear Alignment and Brake
26450 Jefferson Ave #102, Murrieta, CA 92562, United States
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Fl
Review №1

We have been bringing all of our personal and work vehicles here for repairs for the past few years. They are good at what they do and the prices are reasonable. we highly recommend them.

La
Review №2

I had new tires recently put on my vehicle and went to BEAR ALIGNMENT AND BRAKES for an alignment. The overall experience was very nice and I felt comfortable dealing with the staff and mechanics and, also felt comfortable while waiting in the waiting room with coffee and snacks available. The shop foreman was polite and recommended some things to keep the alignment from drifting and afterwards the bad parts were shown to me. After leaving I felt really comfortable with this Shop and liked how professional the shop was. I will be back and recommend the shop to my friends.

Ya
Review №3

Went for the first time gotta say they have great technology, they see what’s wrong with your car etc. They showed me my brakes and everything and what needed replacement. Very friendly and helpful people 10/10 recommended:)

Ma
Review №4

Emily is very helpful and friendly. I was happy with my overall service. I will come back.

Ya
Review №5

I’d highly recommended this place! I bring my Genesis coupe here for maintenance including breaks, alignments, and oil changes! They have incredibly good prices and friendly service. I don’t think I’ve ever been somewhere with as friendly service as Emily and Brendon!They also have coffee and snacks for you to enjoy while you wait for your car!

Er
Review №6

2 1/2 hour minimum for a schedualed simple oil change??I schedualed this simple procedure a week in advance.I have a busy day and like to schedual things in advance so I can take care of everything.Why would I schedual a oil change a week before to only arrive and go to the end of the line. In my opinion they need to work on their schedualing because I schedualed my day around this and it is not nice to just make someone wait for 3 hours for a 15-20 minute procedure.

Em
Review №7

Ive had alot of work done on my Dodge Ram 4x4 here. Theyve replaced both upper and lower A-arms due to wear and sloppiness over the years as well as several routine alignments. Even though Ive had to come back a couple times for follow ups, they have ALWAYS stood behind their work and have made it right.I attribute a small part of this due to the auto leveling system that stays on for a period of time even with the engine off. It has to be manually disabled through the display. Unless the technician is familiar with this, he would never know. This, in turn, can change the geometry of the front end which makes aligning it a pain and not necessarily a true allignment. Not their fault but a cause of a return visit or two.Emily is always upbeat and cheerful. She treats all customers like a friend. Brandon is polite and straight forward. No pressure and sincere in his word. Very much appreciated.Definitely a honest and reliable shop to do work on your vehicles. This is coming from a guy that normally does all his own wrenching and is not easily impressed.

je
Review №8

A very pleasant experience. Everyone was friendly

De
Review №9

Bait and switch with alignment Groupon. Standard alignment should cover all adjustments. Dont let them fool you. Unethical business practices. The alignment did come out perfect though.

Ma
Review №10

We are very budget-oriented, and Brendan and Emily at Bear entirely respect this and work with us in keeping our repairs within the budget we can afford. We LOVE these mechanics and these people. They are honest, helpful, smart, and respect my boundaries in what we can and cannot spend. We wont take our cars anywhere else. We dont feel pressured to fix any/everything, but they also spend time educating us on what these fixes are and why they are important. This is huge to us.Thank you Emily and Brendan for all that you do and for always working with us!

bn
Review №11

Took my truck here the other day. They told me there would be a possible two hour wait. It was done in 45 minutes! Great place, great work! Long time customer.

Al
Review №12

Horrible, had an appointment and was told it would be two hours...then I got the phone call trying to upcharge me for unnecessary work. Will never go back as I cant trust them. Update, had my alignment done today (3 days after my appt) at a different shop and was told there was nothing wrong with the front end and the work quoted by Bear Alignment in Murrieta was truly an attempt at a huge upcharge. Buyer beware !

Wa
Review №13

Gave them a try do to an outstanding Groupon promo, 30-40 min away dep on traffic but would have been worth it... when I called they said they were booking appointments a couple days out, so I set down winter my schedule seeing as I was about to leave for vacation. I decided I would drop off my vehicle the following day prior to leaving for vacation and pick it up the day after the appointment seen as I needed to return to town during vacation anyway. Upon arrival I explained my plans and itinerary, to my surprise I was told if they do not store vehicles. I chuckled and said that to worry I would be in same day is needed to pick up the vehicle as soon as it was done it was getting an alignment and I thought I was going to have two tires mounted and balanced at this alignment shop does not do tires 😳😟😠. The purpose of the alignment was to prevent extra wear on the new tires somehow all the sudden everything is being done backwards while jumping through hoops... At this point Im scratching my head wondering if the savings equal the burden and potential frustration. The scene as I was already there I attempted to move forward and give them the benefit of the doubt. It was as if I needed to twist her arm in order to have them keep my vehicle for one night I explained I have great insurance and Im not worried about the liability of it being there in that they would not necessarily have to take possession until the time of the appointment and I would put the key in an envelope and have them open it at that time at that would make then feel better about their liability. At this point they simply asked for the keys and said they would call me. Following day: I receive a phone call in demon form. My inner and outer tie rods on both sides of my front end need to be replaced prior to an alignment being done, being a hobbyist motor vehicles and having the 99% of all repairs on any and every vehicle I have owned approximately 100. Im very familiar with parts costs time to complete certain tasks and services it was dumbfounded when I was quoted just under $700 inner and outer tie rods on both sides, that being said I could be completely off base and that could be the going rate I dont know I do all my service myself because I was going on vacation I decided to treat myself... (Side note: No Treat 😞, more like shot myself in the foot). Following day I returned to pick up my vehicle and for shitz and giggles I contacted the first of what look like credible print shops in a local immediate area to see if I couldnt still accomplish what I set out to accomplish. Keep in mind I now have a Groupon paid alignment that I cant use for shop I will absolutely never return to 😵 Lesson learned!!! The new local shop I contacted was closing within 20 minutes of our phone call but said that they were more than happy to take care of my needs. One dilemma, I was in my RV with my three dogs and only one person myself as a driver how would I get the vehicle two miles away to their shop and then back to my RV while leaving to take the dogs to be excessive heat...? Iran situation by Lorenzo the rep at the alternative shop into my surprise they were not only happy but eager to assist by providing me a ride back to my RV with my dogs as well. They even provided refreshing cold water for them while I did the paperwork. Kudos Kudos hoorah customer service does still exist in the Waze it used to it always should. Treating others cuz you never expect to be treated yourself!! There are still Shepherds amongst the Sheep, in businesses at Pride themselves but always perfect imperfection well evilly awaiting an opportunity tell you something a little better than they did last time. As much as I would love conclude their name in this review this review is not pertaining to them it is pertaining to Bear Alignment & Brake thumbs down thumbs down Siskel and Ebert are turning in their graves... With that said if you would like to know which establishment I ended up getting my service from feel free to reach out Id be happy to give the reference. Shop Smart

Th
Review №14

Friendly personalized service, great work, good value, on time.

Sh
Review №15

Wow! I dont write reviews often but I just wanted to let people know about how amazing this place is. I came here to get my 4 door rubicon aligned. My toddler is high maintenance and I was pretty scared of waiting for two hours in a lobby with him since he can get overwhelmed and frustrated easy. My son has fascinations with lines and the staff gave him stuff to line up while we were waiting. Emily was so sweet and put on kids movies for us. When my Jeep was done, it drove like a dream.I will keep coming back here!

Je
Review №16

I received exceptional care when I had my brakes, rotors, alignment and oil change done at Bear. A few days later I heard a strange noise and they checked it out without cost, even though it had nothing to do with their repairs. They are now my go to for automotive needs.

Jo
Review №17

Nice knowledgeable people, quality work.

Co
Review №18

The workers here Are very friendly I used them for the first time. I would definitely recommend them to anyone looking for a spot to get an oil change. And I will definitely be going back there next time.

Ma
Review №19

Everyone was very friendly and helpful. Service tech did a great job on the alignment.

Ma
Review №20

Great experience from start to finish! Great staff and fast good service. This is clearly a company that pays special attention to details. Bob says were taking all our cars here from now on. Great Job If we could give 10 stars we would.

Mi
Review №21

Really nice. I mean Americas tire paid to fix their mistake but bear alignment fixed it plus the other mistake for my wheel studs. Really polite despite letting someone in with out a mask despite current pandemic. So it takes is 1 person to spread the disease more.

Br
Review №22

Great service staff is amazing wouldnt go anywhere else

Sp
Review №23

Fast and friendly staff. Offer alignment was perfect. Even applied a discount for me. 5 star

au
Review №24

Thank you Bear Alignment and Brake! They are the best most trustworthy Auto Shop that we have ever been to!! Fast, and extremely friendly, accommodating, and the prices can not be beat. They have a nice waiting area with Movies, refreshments, water, tea, coffee, and Aurora was very comfortable waiting for our oil change. I wouldnt trust my range rover with any other Auto Service! Highly recommend A+++++

An
Review №25

Called on a Wednesday after chasing parts all day, Brendan got me in on Friday, called me 30 min later told me truck was good to go and I didn’t need the parts I chased down. Brendan did what ever he could to get me in, save me money and get me on the road quick and safe. Highly recommend this place! Oh and thanks for the starburst!

me
Review №26

You can get routine service pretty much anywhere, but you wont find a place that beats Bears prices and customer service.Bear Alignment & Brake provides amazing customer service that you just cant find anywhere else! Emily, at the front desk, is always so kind, helpful, and willing to work with my company and I to make our experience better and easier. Brendan has always shown patience and understanding by promptly answering any vehicle questions I have and preparing estimates. I highly recommend their services!

Ju
Review №27

Very disappointed in this place. Went in for a wheel alignment and they said they could not do it because my outer tie rods, pitman arm and idler arm needed to get replaced. Which is fine. The kicker is these parts cost a total of about 80 bucks they were charging me $1700 so over $1600 in labor! GTFO! places like these is why people hate and can’t trust mechanic shops!

Ma
Review №28

First off, Emily (the receptionist) was awesome! Brandon (the shop specialist) was awesome! And the mechanics that work there take much pride in the results of their work. I really liked the honesty of my needed repairs explained to me in detail (by Brandon) and the related costs associated with them. I must say that i spent a fortune on my repairs, but in my book, Honesty goes a long way. So thank you Bear Wheel and Alignment for putting my car safely back on the road. If drives and feels like new again. I am one Happy satisfied customer!. Would definitely recommend this repair shop on you next visit to have car repairs done, they do an awesome job!

Ti
Review №29

Checked my brakes...said they were fine. Didnt try to sell me something I didnt need.

Er
Review №30

Great if you want to pay a 200% markup on parts, I use to love this place, something has definitely changed. Will not be back.

Ma
Review №31

I have been taking my vehicles to the shop for oil changes for the last couple of years. Recently I had to have my 2008 jeep JK worked on due to a check engine light. They handled the situation very professionally and politely. They covered all the bases and did properly. I will be returning to them in the future for any work that might be needed and highly recommend them.

Ka
Review №32

Quality name-brand oil and quality name-brand coffee...Win--Win !I dont mind the wait at allwith good coffee in my hands and my car is in their good hands .

Do
Review №33

This is a family own business that treats its customers as if youre family. We laughed! We chatted about our day and we discussed the issues that were going on with the car. I told my husband to take the charger to Bear Alignment but no...... He decided to take it to Ramona Tire & Service Center and they told him that they could do the alignment but the steering wheel would still be off. Well, I decided to wait until my instruction challenged husband went off to work and I took it right where it should have gone in the first place Bear Alignment and Brake. They gave me perfect service, a fantastic deal and now my Dodge Charger is dodging more tackles and making more touchdowns than the LA Chargers were making. If you want your car done right with excellent customer service, Bear Alignment is the place to get your vehicle back on the road.

as
Review №34

Friendly and honest staff. Services are affordable and they get you in and out pretty quickly. 3rd time here and still a great experience. I will keep coming back. Thank you Bear Alignment and Brake!

Pa
Review №35

Great friendly service as always. Thanks for taking care of my Jeep Grand Cherokee. Patrick

Kr
Review №36

Wouldnt take our vehicles any place else!

Ka
Review №37

This was my 1st time ever coming here and I had a really pleasant experience the front desk girl was so nice and attentive honestly she was the one that made my experience most enjoyable. Hassle free! I was in and out in the exact time she told me. Very professional. The mechanics were so helpful fixing my issue.

Ab
Review №38

This place was amazing! Not only were their prices extremely reasonable, but the staff was so nice! I hate dealing with car issues as a woman because it usually feels like I’m being taken advantage of. Not here! Brendan helped me at the front desk and he was so kind. He walked me through all I needed done and was extremely informative when I asked questions. He left me feeling great about the situation and he even called my husband to discuss the diagnostics with him. The shop is very inviting and you can tell they take care of their customers. We will be using them for all future needs! Thank you again! Our car is running perfect!

Gr
Review №39

This place was great, Emily was very personable, and the technician did a great job of explaining what was needed, and what was just beneficial ( I already knew and this matched exactly) without trying to upsale me. They gave me a time to bring the car in, which I was early to, and they said great and started early. The cost estimate matched excatly, and they finished the inspection and the work earlier than what they quoted me. Extremely happy with my decision to go here.

Mr
Review №40

FINALLY FOUND A GREAT SHOP WITH KNOWABLE MECHANICS. My car was making some weird noises. I had taken it a few differant shops and kept getting I am not sure but we can try this and see if it helps. If your going to try and fix my car you better have a really good idea whats wrong with it. I took it here off a suggestion of a family member. A mechanic checked my car out and said its your struts they are old and need replacement. I was told at some other shops it was my whole axel or my front end needed replacement but they werent sure. I let them do the work they also did my brakes, alignment and rotors. The weird noises are gone and I was charged less then the other shops were quoting me for work I didnt need and would not have solved my problem. I highly suggest coming here to all my family and friends.

Co
Review №41

Friendly staff and reasonable prices.

Ja
Review №42

Went for an oil change was told its about an hour wait, i was in and out in 30 min! Very clean inside and staff was super nice

Ma
Review №43

Came here for the first.Took my car for brakes and oil change. As soon as I came in the service was great. I was taking care off right away, explain all details. I did forget the name of the girl at the front desk but I do appreciate her service. Strongly recommend and will be coming back for other services.

ML
Review №44

I found Bear brake and alignment by accident when I was looking for a shop to repair an issue with my wife’s car. They are friendly, do a great job and most importantly they are HONEST! That goes a long way with me. I know I won’t be cheated by these people. It’s a pleasure dealing with them!!

De
Review №45

Always great service here!

Ro
Review №46

Charged me $360 for rear break and rotors cheapest and low quality parts they put on my car, after a month rusty rotors and making a lot of noise. I wouldn’t recommended this place.I will not be back for sure!!!

Ca
Review №47

Bear Alignment has been great to work with. Their staff, Emily and Branden, are positive, polite and upbeat. My truck is running smoother than it has in years.Give them a try, youll be glad you did.Honest, trustworthy mechanical work allows you to rest with reliable transportation.

Ro
Review №48

Had a rough pot hole season. Things got so bad that it wore my front tires out. I figured Id better get the wheels aligned so that I didnt use up another pair. Americas Tire recommended them, and I thank them for that, sadly, it is the only good thing I can say for them.Emily and the guys at Bear Alignment made my day. Reminded me of a small family run alignment business that I dealt with for decades back home.Thanks

To
Review №49

Consistently the most honest shop! I go here exclusively! Fairly priced, super honest and will tell you upfront only what you need, nicest people around, and they work with an easy approval financing company if you ever need it. Tell them I sent you!**UPDATE 10/22/20: Still the best! Fair prices, friendly people who remember you and are the most honest shop Ive ever been at! Trust these guys!

La
Review №50

Completely satisfied, love this place🥰

Ki
Review №51

I just found my new car maintenance place. This place is really great. They thoroughly explained everything to me and were very courteous and kind. The work was completed in a timely manner, and all the staff I met were a delight to deal with.

Se
Review №52

I went in after another place said my brakes were ok, but I was hearing a a squeaking noise. This place calls and say I need to replace a ton of stuff and it will be $1900! I told the receptionist that I will pick up my car and think about it. A moment later the technician calls and starts aggressively telling me I’m not making the right decision and goes on and on. I picked up my car and brought it the another place, they told me like the first place that the brakes were fine and the squeaking likely isn’t from the brakes at all! The Bears place was all up-selling and lies. Beware of this place.

Bi
Review №53

Moved to Murrieta two years ago and was looking for a place to take over the service of my vehicles (had been with a shop in the OC for almost 20 years). Heard about Bear on the radio (The Vine). Attentive, knowledgable and very friendly. Trust them enough I sent my son there, and now its the only place hell go for service!

Ti
Review №54

Excellent service with a friendly staff. The office and service areas are clean and provide a professional experience. The price for various maintenance requirements is competitive. Great experience and I will return.

Jo
Review №55

Very transparent, all repairs were done in a timely fashion all while explaining why they did what they did. Friendly atmosphere makes you feel at ease as well with your service. I will definitely visit again.

br
Review №56

Great service! And very cute touch when getting back in my car.

Ly
Review №57

I really do feel they are fair reliable and trustworthy. I know from experience its hard to find someone that works on your car that you can really trust but I feel it they are there to really help you out... their customer service was amazing

Jo
Review №58

The customer service at Bear Alignment and Brakes was great! They were extremely courteous when my wife went in to drop off our car. Then they called us back quickly with all of the details, and again periodically to keep us updated. They helped us find the best solution for our car and our budget, and they completed the work exactly when they said they would. We can’t say enough great things about Bear! We would definitely recommend them to our friends.

Cu
Review №59

The staff at Bear Alignment are phenomenal. I truly felt as though they had my best interest at hand when it came to my repair costs and recommendations. It’s been a long time since I have felt like I have been treated with this level of honesty and fairness when it comes to auto repairs. They are top notch!

J
Review №60

My experience with this company has been awesome. The customer service is great, when they say you will receive a call back you do the same day. This is the second time I brought my vehicle here . Im a very satisfied customer and I would highly recommend this company if any one asked me. Its family owned and honest people and very welcoming customer service here. I give them a thumbs up👍...

Le
Review №61

I have gone twice now to get my oil changed at Bear Alignment and Brake, and I foresee myself only using this business for all future service. This business really knows how to take care of their customers and make their visits memorable. I went to the shop the first time, because their prices are so much better than anywhere else around. The customer service was good and the wait pleasant, as they have a big TV that shows movies while customers wait. The second time I went back, their prices were still way better than the competition and their customer service was still fantastic, but I noticed other small things that made a big difference--free Wifi and beverages for customers while they wait and a small bag of candy with a thank you note that was in my car when I left. I also received a thank you note in the mail later, thanking me for my business. I cant imagine that any other service shop in the area treats their customers as well as Bear Alignment and Brake, and they have certainly earned my business for many years to come.

Bu
Review №62

I was absolutely blown away, not only by their professionalism, but the overall process and how they mastered the efficiency of my time as the customer and their time as the business operator. My vehicle was in and out in a very respectable time. They really nailed it with customer service, the digital vehicle health inspection, and quality of service. I would recommend to the highest extent for anyone that needs their services!

jo
Review №63

This place is AWESOME! My vehicle is running the best it ever has and very reasonably priced. I am now a loyal customer and will recommend to family and friends.

Ch
Review №64

So these guys have been great to me in caring for my car and my wifes car. They have always been reasonable and understanding with price and scheduling needs. I once went in having been convinced by a quick lube place that I was headed for a head gasket replacement ( a big ticket repair) and bear very honestly told me things in the engine looked fine and all I needed was a coolant flush ( I was well over due for that service and I knew it) additionally they gave me an extra 50$ off a previous quote I had gotten from them for said ccolant flush which I was happy to accept and they stayed late to get it done and accommodate my teacher schedule.The fact is there are several places in the same parking lot as bear that perform similar work so if they were trying to price gouge, customers would just walk next door for a better deal. Bear does excellent work and they will go the distance to prove themselves trustworthy and reliable.Lastly, for the guys posting reviews about how they charge to much when you can fix it in your own driveway.....yeah....duh. Its no secret that if you have the skills to repair your own vehicle you can probably do it cheaper than a shop. Mark up on parts and charging for labor is exactly how a shop makes money. If you can do it yourself stay home, do it, and shut up. Repair shops are for those of us that just plain cant do it ourselves. Its not charity and they deserve to make a profit for having the skills and ability to fix my car.Bear is fair and honest. They have earned my loyalty as a customer. My Dodge Avenger has 93000 miles on it so....ill probably be back for something very soon.

Ch
Review №65

I can’t say enough. From customer service at the desk to awesome mechanical work. I love this place! Been through a lot of mishaps but all has been turned around in one trip. I proudly endorse this shop as they have proven they help solve the problems others have gone through. I recommend this shop to anyone wanting their vehicle done right. Also speedy turn around time which always puts a smile on my face.

Ki
Review №66

Bear Alighnments customer service is AMAZING!The staff is very helpful. Greeted with the warmest welcomes by Emily and helped out by Brandon. Everyone there is super friendly and attentive!I will definitely be recommending this place to my family and friends!

Sh
Review №67

My experience with Bear alignment and brake was wonderful. Emily and Brendan were very helpful and guided me into making the right decisions for my daughters car. I would highly recommend them.

Rh
Review №68

Best customer service. Great mechanics. I appreciate them.

Ja
Review №69

Absolutely loved coming here. Emily and the front desk is the nicest person youll ever meet and Brandon is extremely knowledgeable and helpful. Already planning on coming back for more work! They even left a nice note with some swedish fish (ironically my favorite candy).

ch
Review №70

Very nice shop that was very honest with their prices and did not pressure us to fix everything they found. Fast service and helpful staff!

Mi
Review №71

Very friendly and attentive staff! Will return in the future.

Le
Review №72

The team at Bear are not only honest, efficient and professional- they are kind and genuinely care about their customers. I showed up on a busy day without an appointment due to my 97 Honda Accord leaking brake fluid. They worked me in to their busy schedule and 3 hours later I was driving away with repairs completed for a very reasonable price. As if that wasn’t enough I noticed they left a fortune cookie in my car with a note saying “we are fortunate to have you as a customer “. We have been and will continue to trust Bear with all our car care needs!

Wi
Review №73

Went in for an alignment after adding a leveling kit on my 2016 Tahoe. They did a full inspection and determined that I also needed a front brake job. I usually get pretty skeptical about repair shops when they want to do extra work but in this case it made sense because I was getting the shake when braking from higher speeds. They seem really knowledgeable and my vehicle drives and brakes well again. Best thing is my steering wheel is straight after the alignment.

Jo
Review №74

I got fast friendly same-day service. Clean lounge with gourmet coffee, chocolates and bottled water. Nice television was playing a film while I waited. I was happy with my service and the price was right. Recommended.

Ja
Review №75

Excellent Service! Each time I take my vehicle in they are informative and honest. Always clear with what is needed and what the actual cost will be. More than once I have had a question answered over the phone, by the technician who is fixing my car. Ive been a customer for several years now and I wouldnt go anywhere else in the area.

he
Review №76

No more auto repair worries with Bear Alignment and Brake! Lets face it, when it comes to auto repair - it can be scary... I no longer worry! With Bear I have peace of mind knowing that I will receive the highest quality service at an affordable price. They dont just care for your car, they care for you! I am certain, once you go to Bear, youll not turn back!! The staff will become your family because they are amazing... Emily, Brandon, TJ, Ryan (SORRY for whom Ive left out...) Cheers, Lenora

Ch
Review №77

We had a recommendation from Americas Tires. They told us they were honest and did great work. We brought my sons car in to fix a wheel bearing issue. Everyone was so professional. They even brought my son back to listen to what a bad wheel bearing sounds like We ran into some other issues when replacing the wheel bearings and they were up front with additional costs. We felt that they truly cared about us as customers. Each time they said they would call they did. We were very pleased with the work when it was completed. We have now found a new place to bring our vehicles when they are in need of repair. Thank you Bear Alignment & Brake.

Da
Review №78

Great people to work with. They are always accommodating and friendly. It is a place were any gender can get a honest repair. Best alignment my truck has ever had.

Je
Review №79

First time customer and now customer for life. The staff at Bear Alignment is OUTSTANDING! They go above and beyond, when it comes to customer service. Honest and reliable. I highly recommend Bear Alignment.

Sa
Review №80

Super friendly professional staff. Very honest with what was needed and got me out quickly. Highly recommend!

Ma
Review №81

The best in area...Done right the first time. Always a great experience.

Da
Review №82

Wonderful and friendly staff very professional,. I will Definitely returnservices needed.

Ch
Review №83

Bears customer service is off the charts. I showed up for my appointment for rotors and brake pads first thing in the morning with two kids and a baby. They promptly offered a kids movie, coffee, and donuts. They also assisted me with an issue I was having with my trunk latch, as an aside. Upon reentering my car I was treated to a complimentary fortune cookie. A couple days later I received a Handwritten thank you card from their front desk. And then I received a follow up text. On top of it all, my car is driving like it should. Thanks again! We will be coming back for future maintenance 👌🙏

ad
Review №84

I went in the Saturday before Christmas without an appointment for front/rear breaks plus my rear shocks. They managed to squeeze me in. I left the vehicle there and came back later to pick it up. Everything works great. Thanks, guys.

Ky
Review №85

Friendly and knowledgeable staff. They informed me that I did not need brakes after a free inspection. There was no upselling- just honest work. I will absolutely be returning for oil changes and maintenance - and brakes when I actually need them.

Il
Review №86

Simple and pleasant process! Staff is friendly, helpful and cares about the problems at hand. There are many shops in town and the difference here are the people! Thank you so much!!!

An
Review №87

Customer service was fantastic! Service on the car (oil change) was very fast and efficient. Thanks to Groupon to introducing me to Bear Alignment and Tire. I will definitely be back for all maintenance on my car!

Ra
Review №88

I definitely recommend Bear Alignment and Brake. Their customer service was great and they did a good and quick job. My car was making creaking noises and the drive was progressively worsening. After they worked on it and I picked it up, the drive is 100 times better and Im really happy about the results. Emily was also really sweet and they worked around my schedule. Brandon was also very informative and personable. Im only taking my car here from now on.

Mi
Review №89

The service is always great and friendly. They have fair prices. Theyre customer oriented and give a nice detailed elecronic report of the inspection if they inspect your car for oil change.

Ya
Review №90

They are always super nice and personable. I love the welcoming environment and the lobby has coffe, candy, mags, water, and tv to make the time to wait for service more pleasurable. I go there for all my oil change needs but they also provide other services as well. They are a fair and honest business.

Lo
Review №91

Really great staff and services. They go above and beyond to make you feel welcome. I will definitely be coming back in the future, and will also refer them to my friends and family.

Ky
Review №92

Dont go here if your car is lowered. Go to Trumotive which is right nextdoor and is performance car friendly

Sa
Review №93

First time customer, went in to get a second opinion on front lower control arm bushing. The staff was very polite and courteous, after the inspection I was escorted back and shown not only did I have bad control arm bushings but also a broken motor mount. Since I had a mechanicals breakdown extended warranty insurance policy, they handled all the paper work and completed the repairs on the control arms... no problem. The motor mount was a dealer warranty item and I took it in the next day for repair.Thank you Bear Alignment and Brake for doing an outstanding job.Sal

Ja
Review №94

I had a GROUP ON i paid $49 for for a 4 wheel alignment. I was called and told it didnt cover caster alignment and it would be an additional $120. so now $170 to align a Nissan versa. I was then called 6 minutes later that my car was done. shouldnt an alignment cover camber and caster? was a rip off. should have went to Precision alignment and brake. $20 bucks a minute??? Ridiculous!!

Re
Review №95

Great friendly service. I made an appointment, they did a general inspection, alignment & front brakes, they finished the job sooner than the promised time. They have a comfortable waiting room and made me feel like a special guest. I will be back for any future maintenance.

sh
Review №96

Good people..They know there stuff. Highly recommended.

Ra
Review №97

Clean office, nice staff.

Ju
Review №98

Great experience with these guys so far on two vehicles they have worked on. Very professional and courteous and will treat you with respect no matter how big or small of a job

Ri
Review №99

Great service

To
Review №100

I came in for an alignment for my dumb Kia at the recommendation of America’s Tire. Emily at the Desk is such a sweetheart. The techs were very knowledgeable and down to earth. Very professional and I will bring in my other car for an alignment soon. They got Free WiFi too, a big plus!

Information
34 Photos
100 Comments
4.5 Rating
  • Address:26450 Jefferson Ave #102, Murrieta, CA 92562, United States
  • Site:http://bearmurrieta.com/
  • Phone:+1 951-893-5211
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car service
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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