The AT&T sales rep., Ms Diana Melendez, was knowledgeable and pleasant helping resolve a billing concern that helped me save. Then also assist my daughter get a new phoneβ¦ great service!ππΌππΌ
Ken was amazing! He patiently set up my new phone. Entire staff as friendly and courteous while I waited. This store had such a nice atmosphere & knowledgeable staff. Will definitely be returning to this location in the future. Thanks guys!
My dad came in a couple of days ago to switch from a flip phone to a smart phone. Colby and Ryan made his day! Colby was able to change the phones out in a matter of minutes and Ryan was able to help move all my dadβs contacts over into his new phone; saving me from having to type every contact back in. Thank you two for proving excellent customer service!
Great experience, the boys at the south Rutherford store, Colby& Mike, Payton did a great job helping me set up my new phone. Taught me how to transfer pictures!! So excited. Will come here if I have any questions! Great service. The manager was Kenneth & he was awesome
Great customer service. Super friendly associate!
They are the freaking best!! Kenneth, the manager, is super helpful! All of the employees are friendly and will go out of the way to make sure billing issues are corrected and customer service really is their number one priority. I wonβt go to any other location ever
Kenneth was the best!!! He was very professional and seemed very informative and confident about At&t products!! Very personable!!! Employees like Kenneth reminds me of why I choose AT&T! Makes me proud to be an AT&T customer!
Colby was amazing we were having a hard time trying to get our phones to switch over and he stopped at no obstacle to make sure we got it done before leaving. Gave us plenty of options explained everything in a way that I could understand. 10 out of 10 would recommend this particular AT&T building and especially Colby to all my homies. Thank you Colby you made our usual frustrating experience enjoyable!
Awesome guys here at AT&T. I have to thank Robbie, Zachary, Peyton, and Colby! You canβt go wrong with s anyone at this store. Which to me means good management!
Went an had my phone set up here on S.Rutherford an they where great but when I went in to get my phone information added again because it went back to default an they were not willing to help an girl went to speak to manager an he wasnt willing to help either so I am thinking about changing my service provider .
Stellar guys! I walked in with a 1000 questions lol. They exceeded my expectations. I was happy to join the AT&T team and leave my Verizon plan behind. I recommend AT&T and to get you set up, see Payton and Kenneth.
Ive been consistently charged more than I was supposed to be according to the rep who signed me up. I had to reach out to him multiple times about one time charges which he then applied credits for.Iβm still being over charge monthly which the representative has acknowledged but then never responded again. The same thing with their Facebook support agents. Iβll be looking into Verizon today
I came into Att store on South RutherfordIn Murfreesboro tn. Colby was the person who helped me. He was great. I got 5 brand new phones. His store managers Robbie! and Kenneth really helped out as well. They made the experience wonderful. Great conversation speedy phone transfer for all 5 lines. I would highly recommend going to this store for all of your ATT cell phone needs.
Best in store AT&T experience Iβve had by far!
The professionalism and information given was wonderful. Michael had excellent patience and perseverance with transferring one phone to another. It was so bad; it had to stay overnight. Matt was also highly informative by introducing a new way my husband and I could get a discount on our services. Great location!
Good service kind people, Mike helped with everything I needed to have done. They put up with my corny jokes. I recommend ATT.
Today I was in this store and there were all new people. They were very professional and I appreciated that. However, the crew prior disappointed me. They costed me money and time because of their lack of knowledge regarding promotions and discounts. There are many things I would have done differently had I received correct information prior to signing on.
Awesome service! Very efficient and helpful. Robbie did an excellent job
These guys were great and they helped me out with every detail and even had time to set up my new watch. I will definitely come back in the future.
These guys fix the problem that I couldnβt get fixed with AT&T corporate. They reactivated my secondary line and put me back in business in no time at all. They seriously know what theyβre doing and I highly recommend them
Colby did a really good job in helping me find a phone. great service and very friendly!
This place has the best customer service !!! They are so helpful and patient and helped me with any questions I had.
Went in so that I could start a new wifi plan, had amazing service, got to see some newer workers learn how to help me and answered all my questions. Easily my best experience getting internet.
Friendly service!! Robbie and Ken and the team are great!!
Big thanks to Matt and the other employee that stayed beyond closing to assist me with my upgrade. Much appreciated. :)
Michael was very helpful and knowledgeable. Had a great experience picking out a new phone!!
Poggies 10/10 perfection Michael is the most amazing and knowledgeable sales associate Ive ever met
Many many thanks to Matt & Ben! These two professionals gave us exceptional service. Knowledgeable & efficient. Will definitely be back to this store in the future.
I received quick, friendly and excellent service at this establishment! I would definitely recommend!! :)
DO NOT GO HERE! We went for a simple upgrade in February and the staff here lied to get a sale. We were told multiple things that after calling AT&T customer service were not true. Through my multiple calls with AT&T customer service, I found out that this store is in the lower 15% in sales within the nation and just told us these βdealsβ to get the sale. I do not recommend this store. This transaction occurred in February, and Iβm still dealing with the repercussions.7/11/20 UPDATE: Still having problems with the βdealβ that the representative from this store βhelped us getβ. We were paying more than we ever have been and with multiple calls to Customer Service they informed is that there was nothing they could do to help us. We are now Verizon customers.
Great service. Robbie, Zach, and Payton were a huge help!!!
Colton and Matt were absolutely amazing!! Ran into a small problem but they had it fixed in a jiffy!! Absolutely amazing. Thank you so much!!
Great store small so get attention you need not like the big store in boro. Skip the lines and wait just come here.
You can go to Cricket or Metro and get a cheaper phone line and unlimited for a cheaper price
This is the worst experience Iβve had trying to get WiFi, if I didnβt have to deal with ATNT I wouldnβt but itβs my only option multiple no shows on appointments if I could give less than a one star I would
Very helpful with my phones
Great location, super convenient. Also smells great being next to Mellow Mushroom!
They was the nicest people and they work with you
Kenneth is freaking awesome!!
Great service, no waiting.
Great place!!
Professional