I definitely enjoy going to the gym there. Ive been going 6 times a week, and have really been able to push my self to the limit; it’s a friendly environment and quite environment where the people who I have ran into talking with are nice and when i have my head phones in and just want to bang out some sets it’s perfect where I can do so. I really enjoyed taking the test with the personal trainer in the beginning to know where I stood in the beginning and motivates me to push even harder to reach the goals that I want and take another test in 90 days to see where I stand next. I can definitely say I throughly enjoy this gym and definitely plan keeping my devotion to there!

UpdatedNRG lab Fitness Center??? More like NRG parts on order center or Not Really Going to Fix it Center is more appropriate. Dont forget to add revolving door of employment to your credentialsFind a better gym for yourself! The negative reviews tell the truth. Im willing to bet the positive reviews are from managers or the owner! The owner could care less about Milford and Mansfield location. Equipment is constantly broken and only gets a half-fast repair if it gets anything at all. Things that have been broken from day one still have not been addressed. The counter staff (being only a couple employees that work there) are nice and pleasant. They do their best with the complaints and would like to have the equipment repaired, they notify upper management but thats where the buck stops....at the owner....in his pocket and no further to improve the gym. This was a nice little community until it became nrg then members fled out and employees have been a constant turnover. What does that tell you? I have much more to say but who wants to read more unfortunate things about this gym. The members and some employees (even past employees) want to see a great gym and things fixed but not here! They just take your money and not to cancel your membership when youve had enough. Fix the place or cut your loss and close it up!!! Listen to your paying members and actually act like you give a dang.

I use this gym 6 days a week, mostly early mornings. While it has everything you need some of the equipment is in dire need of maintenance or repair. Since it is a 24 hour facility and not staffed at all hours it can also be a bit disorganized and messy in the morning from the slobs that workout overnight who also appear to be incapable of putting weights and cleaning bottles/rags away.I want to provide an update to this review. The cleanliness has improved a lot. So much so that i view it as a non issue. I have also seen a concerted effort to police the gym and keep things in order by the staff.

Staff is friendly, classes are effective, members are respectful, gym has a great variety of equipment.

I love this gym! 10 stars if I could. Great place for people who are serious about working out. They have childcare for those who dont have a sitter. They also offer massages too!

Im from Nebraska and came to Milford to visit some friends. I needed a place to work out and NRG Fitness was the best place to go. The staff was amazing, very kind and inviting. I really enjoyed the turf area. I felt very comfortable especially since Im not from the area and didnt know anyone at the gym. Ill definitely be back when Im back in Milford!

I have been going to NRG Lab in Milford since they moved in and have watched the gym grow into the great facility that it is now. The staff is always super friendly and management is great! The turf is a great addition and opens the door for a variety of active workouts that I would not be able to do without.I am proud to be an NRG Lab member and plan on maintaining my membership there for as far into the future as I can see, at the moment.

A great place to workout, has everything I need and then some! Staff is always friendly and promotes a positive atmosphere.

They continued to charge me after I cancelled, then they reported my account to a collections agency and charged me for two years of service. $750. Doesn’t even make sense. I was never even notified from the gym, even though I do not owe ANY money. Also they charged me twice for my maintenance fee. Nobody on staff ever. Scam Stay Away.

They ignored my request to cancel membership just so they could charge me again, don’t go here. Also for the entire 8 months I went here, multiple machines stayed broken.Edit: it’s good to see that your company takes google reviews more seriously than customer service. I have reached out MULTIPLE times by phone, email, and have gone in person. Not a single person has responded to me still. Even mid day during “staffed hours” nobody was present. I have asked multiple times to cancel my membership which has been met with 0 response. Now I’m being charged monthly for a gym I can’t even attend because MY BARCODE NO LONGER WORKS EITHER

Very excited about the awesome things going on at this club! New general manager, new personal trainers, cleaning staff on site daily, new classes coming. Had no idea this was a Silver Sneakers certified location!!!! So excited to see what else they bring us in 2020!

Employees are friendly. But, the equipment is old, and there always seems to be something missing or broken. It takes them weeks usually months to replace/repair anything. If someone walks in behind you without scanning their badge then they charge YOU $10?!?! Also I was stretching on the turf one time and I looked down and there is hair everywhere, gross!!!!Funny how nobody has rated this place in 4 months. Then I give it a bad review, and suddenly they have three new 5-star reviews within 24 hours! Fake reviews!!!!Also, pretty arrogant of the owner to assume I’m with another gym. Maybe I just don’t like your gym?

I agree with some of the other comments around improved equipment, but with the new company coming in I have seen a degrade in customer service. I had punch passes from the original company and when NRG took over the first comment was welcome to the family, but not our issue. Then after not using the membership for awhile I decided to cancel, and they said they also need to charge me a $60 yearly membership fee because it crosses the line by 10 days. When asking for options the summary was sad to see you leave the family but hope you come back. I do wish them well based on the investment they have made but to see it as a lifestyle and then lack customer service is not a place for me.

Cleanest facility I have ever experienced. Very friendly and motivated staff/trainers! All I hear is laughs and all I see is smiles! Also have a juice bar that is awesome! My favorite part is that they have shampoo and body wash dispenser in the showers along with towels! So, you do not have to bring anything with you! Great family friendly atmosphere.

NRG lab took over from the previous owner about a year ago. This is the gym you want to go to if you are an athlete. They added the mini indoor field. I have seen high school football athletes practicing workout drills inside. They also hold mixed functional workout sessions on the field (for an added cost) This workout looks challenging and the members participate on a consistent basis. They have added some newer barbell equipment and have really cleaned up and organized the workout area. Also, newer updated cardio machines have been added. I spoke with Luther (the owner) personally about the short Olympic barbell that was broken and needed to be replaced. He made it a point to replace it with a new one. His attention to this matter may seem trivial, but it is important to me and it shows he does accept feedback from his members even if they are from the old school of training. One area I am concerned about is the complete change in staff from about a year ago. There were many more trainers / staff on the floor until a few months ago. New ones have come and gone. I am going to update my review around September.

One of the best gyms I’ve walked into beforeThe staff is very friendly - helps all my needsPlace is very cleanHas everything I need and at an affordable priceVery happy with this club 👍🏻

Great Gym, have lots of Hammer Strength, free weights. Open 24 hours and on a bike path as well.

I am extremely impressed with the new renovations that NRG lab Milford is doing to the old Midtown Fitness. The gym feels more open already and I am excited to see the final product! Highly recommend to anyone looking for a great workout with a comforting staff!

4 stars because of price, a little on the expensive side. 1 Smith machine. 2 squat racks. Good amount of bench press, inclines, and even a decline. Plenty of free weights. Weights for deadlifts. It pretty much has all you need. The machine equipment seems a little old, but it runs. There also is a dry heat sauna. Would be nice to see some new equipment. The hours close at 3pm on weekends and 9pm on weekdays, making it difficult if you get out of work late and want to go to the gym late.

Favorite place to worknout

When NRG came in, they gave the gym a much needed face lift, but customer service has gone down hill. Watch out for unannounced policy changes and rest room maintenance.

Its a good gym not too crowded

Nice classes and nice people.

The employees that work here are awesome.

Very clean

Good weights, affordable, enjoyable experience

Much improved!

Excellent