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MasterClass Automotive
1800 NW 23rd St, Miami, FL 33142, United States
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Pa
Review №1

When my 2013 BMW 550is engine failed at 67k miles due to known problems with the N63 engine, the dealer tried to stick me with a massive repair bill and barely lifted a finger to try to help. I turned to MasterClass due to their great reviews, and they blew me away with their service. From start to finish, they demonstrated the highest degree of professionalism, starting with Wally asking great, detailed questions on the initial phone call about what had happened, to them providing a reasonable quote, being proactive about ordering what was needed, communicating via email regular updates with pictures attached of progress, and then closing it all out with a straightforward explanation of the itemized bill.The trust I have in this place is very high and I intend to be taking my future automotive needs to MasterClass due to their reasonable prices and exceptional service. Thanks, MasterClass!

Wa
Review №2

Ronald and his partners and team are among the most ethical and honest people I have ever met in the car world. Their integrity runs deep in any situation. They have the highest technical skills as well; whether old or new, exotic or rare, race or daily driver, they are most capable to service or restore your vehicle. Highly recommend!

Ja
Review №3

Excellent customer service and highly qualified mechanics team and very fair prices.

Al
Review №4

From the beginning of the entire process everything was clear and comfortable. This is rare to find especially in body shops. Frank Pacheco was our advisor and he was nothing short of great, making us feel welcomed, understood and not to mention the car was ready when he said it would be. Another rare quality, BEING ON TIME, and they were! I suggest if anyone needs anything done to their car whether it comes to body work, mechanic work, use MasterClass.. theyll take very good care of you!

Mi
Review №5

Nothing less but exceptional service from the shop. From beginning to end treated me like family. Frank their service director is the best of the best, will take care of your needs and your European cars from small all the way to luxury vehicles. They performed amazing services and were extremely speedy.Extremely happy with my service and they’ve gained a life time customer!Again, don’t forget to ask for Frank Pacheco!

By
Review №6

Had another great experience with MasterClass. They fixed my BMW 528i on several occasions. Highly recommend this place. Professional, knowledgeable and honest.

N
Review №7

I was very impressed with them. Outstanding service! Francisco did an excellent job helping me with my car and explaining what needed to be done. I, normally, don‘t trust mechanics or dealerships, but I feel I can trust them. I highly recommend them.

Ni
Review №8

I wouldn’t take my car to any other place after coming here. Frank showed me the professionalism and quality they put in behind every vehicle. The amount of care and love they have behind every project truly makes it so trustworthy to leave my car in their hands. Stop looking and bring take your car to them. You won’t regret it!

Ot
Review №9

Very happy with the service I received from Masterclass and its team of professionals. They did an excellent job in resolving my mechanical issues, They communicated thoroughly my options and took steps to help me minimize my costs. I recommend them and will most definitely use them for future repairs.

Ja
Review №10

Francisco from MasterClass is my guy. Incredible follow up and professionalism. I had leather work done on the interior of my Aston Martin and I was blown away. The stitch work was incredible. Very thankful and I would recommend without hesitation.

ri
Review №11

They are professionals and provide high-quality service. Frank Pachecho is the guy to see! Got my parts/repairs done in less than a day.Wont be taking my car anywhere else beside MasterClass Automotive!

Sy
Review №12

I needed to get my bumper repaired on my Audi and took it here for an estimate. The estimate was for $2500. I then took it to Audi to have the body shop they use give me an estimate, which came in significantly lower at $1600. When the guy at Audi looked at my estimate from MasterClass, he noted that they were estimating 10 hours for labor for “buffering and feathering” my bumper. He said this had to be a mistake because in 10 hours you could paint an entire bumper in that time: The rep from MasterClass called when I was at Audi to follow up on the estimate and I asked him about, thinking it had to be a typo. He was caught off guard but stood by the 10 hour estimate for buffing a bumper (27 hours total). Audi said no way that estimate makes any sense. They saw a woman and assumed I didn’t know anything about fixing a car, which is true, but they assumed wrong that I would not review and verify their estimate.

Ch
Review №13

I brought my car in for some body work and general check-up. Francisco was my advisor and took great care of me and the car! Make sure to ask for him when you go!

He
Review №14

Ive been going to MasterClass for over 5 years and have always received very reliable and trustworthy services. The team is very professional and accommodating and I expect to continue utilizing their services in the future.

Ja
Review №15

They are very professional and new how to fix my Mini Cooper, very happy with the service. I was recommended to them.

Wi
Review №16

If your looking have your car repaired with attention to detail,then you must go to Master Class! The quality of paint work is the best I have seen! RON the owner and his staff are great communicators. This shop is as clean as it gets.They will handle your car as if it is there own. Thank you Master Class!

Sa
Review №17

Truly the best shop in Miami for high performance vehicles of all types. Team is there to help you at anytime and the owner is hands on in the shop daily. 10/10

Ed
Review №18

I felt like you don’t get the personal touch you do from most shops. I tried the shop since it was so highly recommended. If I am going to pay a premium to get work done on my car I expect better service. Dealt with the secretary or administrative assistant the whole time which doesn’t really know much about cars. I would’ve liked a call from a tech at least for advice. I really feel like I was robbed and charged a lot of money and the car Is still the same. I have to say I really didn’t like my experience there. Wouldn’t recommend. I wouldn’t really call them honest I think they were just trying to make a quick buck!

Ax
Review №19

Honest & Proactive.Over the years Ive taken a few of my cars to the shop and still satisfied. What I really like about these guys is options. Theyre in it for the long haul and dont have to meet sales quotas like the dealer service reps. They always give me options and a heads up about what should be done and considerations but never high pressure.Its very simple, a car is always going to be expense. Things breakdown, wear down so its really only a matter of WHEN youre going to do the work. Like many people, you can wait until it breaks down and then costs you more. Me, I prefer a proactive mechanical thats honest.Keep up the great work.

Fe
Review №20

Best shop I be been at.

Al
Review №21

Very Professional. Great service!!

HG
Review №22

Very professional service for high end exotic car at reasonable rate.

Da
Review №23

Told me to bring my car in and wouldnt accept it after I paid to have it towed there...

Jo
Review №24

Great place for all your exotics and or euro cars

We
Review №25

Excellent place to renovate your old car! Very friendly owner!

Fr
Review №26

I inquired about a car for sale, and they were very helpful, sent me all the info I need to look over the car...pictures, video....very professional. I would recommend anyone doing business with them

Eu
Review №27

Professional people , really good prices and fast service , you should really go there for any service you need including installing aftermarket items.

ya
Review №28

5 star service always!! Amazing customer service and services. Fast and extremely reliable 👍

Ma
Review №29

I was really happy with the service I received from the MasterClass Team. The team was very professional and gave me back my Mercedes within an hour from bringing it in to get service B done. I will definitely come back for any other work I need done on my vehicles. Thank you so much for everything MasterClass Automotive

Os
Review №30

The folks at Masterclass Automotive are very professional and reliable. I couldn’t be happier with Ronald and his team on servicing my Bentley Arnage, they are very detailed and make sure the issues are handled properly at a reasonable cost. If you have a nice car out of warranty that needs tender care bring it to Ronald at Masterclass. You will not regret this decision.

Ad
Review №31

I recently had a cut on the rear bumper of my Tesla Model 3, and my car was sent to MasterClass for repair. Originally, a new bumper was painted to almost perfection. The bumper color is pearl white, which is a very hard color to fully match without blending into other panels of the car. MasterClass did a terrific job with the new bumper, and matched it almost perfectly.They even went above, and offered to fix the original bumper and blend the cut section. The original bumper looked brand new. There is no way to tell anything had happened to it, and I ended up putting the original back on, rather than the new one. Their customer service and attention to detail is incredible. If you truly care about your car, I definitely recommend going to MasterClass for any problems.

Cr
Review №32

Honest, thorough, fair price and great turn around time. Thanks guys. Highly recommend

Ca
Review №33

Excellent auto shop. Took my car to get my rear bumper fixed. They did a terrific job. Looks brand new. Service is great, they delivered on time and for a reasonable price. Highly recommended!

Ra
Review №34

I did a lot of research about an independent and trustworthy Mercedes shop and I am telling you, this is the one that you need to check out. Don’t go anywhere else. These guys are very honest and do a really good job. It’s a rare combination in the auto repair business. I moved to the area recently and I repaired my alternator... they upgraded to a new one for free rather than a remanufactured one.

De
Review №35

This place is amazing, very honest and professional and very knowledgeable . One of the best mechanic shops I’ve ever been to in Miami. If you’re looking to get work done on any high-end vehicles this is the place to go

St
Review №36

My experience cannot be better than I had in this business. After a few times visiting this location to get my car fixed , I m gonna say that the service started well but at the end was unforgettable experience. The last month I call them 4 times and I m still waiting for a phone call but I think maybe the amount of money that I have spent so far wasnt enough. Even though that they r slightly pricey its all good. Thank u for the last excellent communication month . Great job !

J
Review №37

Is it possible to find an honest mechanic? Yes it is..at Master Class. Ronald and the entire staff are friendly, timely, courteous, and extremely professional. I recently moved to Miami and was recommended to M.C by a good friend. After one visit I now bring both my vehicles here for service and wont go anywhere else. The prices are much better than the dealer and Ive never had to bring a vehicle back for any mistakes. Everything has been done right the first time and I am an extremely satisfied and returning customer.

As
Review №38

The most honest, knowledgeable, sharp mechanic you will come across. Pleasant to deal with, always with integrity. I brought my 2007 BMW 327i in, and they went above and beyond with the service required. My car was full of realtor gadgets, signs, papers, and I received it with nothing out of place. Totally trustworthy, explain everything clearly.... cant say enough great things about these guys!!

Da
Review №39

If you are looking for professionals, this the place

Wy
Review №40

Great Service Great People. They Know What They Are Doing

Ja
Review №41

Ive supported Masterclass Automotive with each foreign vehicle Ive owned. Its difficult to find a HONEST mechanic in SoFla but Ron and his team are extremely professional, friendly, and courteous. Ive never had an issue with service done to my vehicles or had to bring anything back because something wasnt fixed correctly or missed.Recently I wanted some custom letters/emblems for my vehicle and Wally from the MasterClass Team took ownership of the project and sourced a vendor to get me exactly what I wanted. My expectations were exceeded by a mile and I am extremely pleased with the outcome. If youre looking for a great facility, friendly staff, without compromise of integrity, go to MasterClass! You will be a customer for life as I am.

Gi
Review №42

Great shop, very clean and the staff is very helpful. All my cars Bentley, Lamborghini, Ferrari and BMW go to Master Class. Highly recommended 5 stars, Best Shop In Town!! One stop shop: Service, Restoration and Customization.

Ra
Review №43

The staff here are amazing. The mechanics know their stuff, the owner is the nicest guy ever, and I never felt pressured to commit. Steven the owner explained to me in detail what was going wrong with my VW, gave me the honest price, and afterwards even washed my car for me!

Lu
Review №44

Great ship with knowledge of Bentley and Rolls Royce , always on pointHighly recommended

ed
Review №45

Ive been a customer of Masterclass Automotive for over the past two years, and I would never think of taking my car anywhere else.The office manager is very professional and courteous, and the mechanics are knowledgeable, thorough, and always fix the problem correctly the first time.Once you experience the exceptional service provided by Masterclass, you wont go anywhere else either.

Ch
Review №46

I cant say enough great things about this shop. They honestly have been the best shop that Ive ever been to and Im very happy I chose them to service my BMW. Not only am I a customer, but now a fan. Will definitely be turning back here when Im in the area. Thank you to everyone at Masterclass Automotive!

Co
Review №47

This mechanic shop is one of the most honest, experience, and consist of the most highly skilled mechanics you could find. At one point in my life, almost two years ago, my wife and I said, we were never driving Bmw or Benz anymore. Due to most mechanic shops and Dealerships always trying to overcharge us and the dishonesty they displayed were unbelievable. I always researched or diagnosed my car problems prior to going to any mechanic shop. Let me tell you, Master class restored my trust in mechanics. They are genuine and to only what you need with their diagnostic and recommendations like no other. I am so glad to have found this shop. I can drop my car off and relax and not trying to see or reanalyze what mechanics so called found or trying to do. Try this mechanic place once and you wont be disappointed. Looking for good price, good quality work and honesty, MasterClass Automative.

Oz
Review №48

Amazing people. Their work is top notch and so is their customer service. I highly recommend them. My Mini loves this place.

DI
Review №49

This is a boutique for your car. Exceptional service

Da
Review №50

These guys are great! They did a great job fixing the top mechanism on my Mercedes CLK convertible. They were even able to save me a bit of money by getting the parts refurbished instead of getting new ones.

Ju
Review №51

Best dealer in Miami and the nicest people. Ronald is a truthful and honest person. highly recommend them!

An
Review №52

Master mechanics best paint jobs in Miami

En
Review №53

Excellent service, they treat you like family and i always leave very pleased with their work and of course, their prices!I refer my friends and family to them.thank you Master Class, youre the best!

We
Review №54

MasterClass is exactly that, masters of anything automotive and the classiest team of people I have ever had the pleaseure of doing business with! I have not only bought a car from MasterClass, I have brought that car back to have upgrades done to it and serviced. I wont bring it anywhere else. I am transporting the car from Atlanta to Miami just so they can do the work because theyre the only team I trust. If you have a BMW, Mercedes, Lamborghini, Ferrari, Bentley, Rolls Royce, etc, dont look any further for a shop, you have found the right one. One example of how dedicated and enthusiastic they are about the work they do, Ronald, the owner, stayed until midnight on a Friday to finish my car so I could drive it long distance to Atlanta for my wedding. His team was working on the car until 9:00PM at which point Ronald took over completely to finish the job. Were talking big brake kit all around, new shocks and springs, new wheels/tires, A/C, replacing interior panels, replacing exterior trim, installing new exterior spolier and splitter, etc. Upon completion of the work, he then buffed and waxed the car until he was 100% comfortable with the final product. Like I said before, the best shop I have ever worked with is MasterClass, look no further! Ronald and his team will have the utmost respect for you and your car and youll never take your vehicles anywhere else.

I
Review №55

Great service!! The people here are extremely professional and work efficiently to get your car ready in no time.

Ad
Review №56

Great customer service, quality repairs!

ne
Review №57

Walked in for a break job ... left with an AC issue they couldn’t address

El
Review №58

Great shop!!! Super friendly staff and great service

Jo
Review №59

Awesome body shop and storage for you collectors vehicles

R
Review №60

Very Professional and affordable service. Recommend it.

ha
Review №61

Only shop I feel comfortable at every step of the process. Outstanding Facilities and even better staff.

Ca
Review №62

Impeccable service and friendly staff. All the work was done at a fair price.

Na
Review №63

A few months ago I purchased a bimmer as a graduation gift for my daughter. Needless to say the car was in terrible condition. After locating several bimmer repair shops I took a chance with MasterClass Automotive. I could not have been anymore impressed with how honest and professional the staff were. After dropping my car off there, it was brought back to its original BMW form.....brand new!!! What an outstanding job masterclass Automotive. I just can not say enough about you guys, great job! #MasterClassAutomotive #number1

sm
Review №64

The best when it comes to auto repair!

Fa
Review №65

Amazing service! Ronald was great at helping me fix my brand new Benz!

Br
Review №66

Experts in German cars. Great customer service. Highly recommended.

da
Review №67

I was thrilled to find a quality indie mechanic to take care of my Mercedes closer to home. Not to knock on my previous guy, but he was kind of far from me. So, I looked for European Auto Service via Google, and MasterClass popped up on the radar. I was pleasantly surprised when I got to the shop. Clean, efficient, and (very important to me) locally-owned. They lean towards BMW but they also take care of Mercedes. Ive been by twice, once for A-schedule service and once to get my tires rotated, where they diagnosed an issue with my front tires being somewhat deformed and causing a wobbling noise. Im doing a tire replacement and they were more than happy to accept the forthcoming shipment so I didnt have to hassle with bringing the tires over. Also, they provide a comfortable waiting area with free Wi-Fi service and coffee. Definitely glad to have these guys around. Quality work by a locally-owned operation.Updates - November 10 2012.The evaporator on my E320 (W210) AC failed.It happens. And, as a friend of mine puts it S--t costs money. So, I went to Masterclass and had them take a look at it, prepared for the worst.Honest and excellent service. They did the job on time and as promised, and even took my 210 out for a test drive to make sure everything was just so. And came under the estimated price. To top it all off, the crew gave my car a top-notch cleaning as well...awesome!Thumbs up for Masterclass Automotive -- support local business!

Ro
Review №68

Great place to eat with the family amazing service

Sa
Review №69

Excellent, prompt service. I went in without an appointment to refill the freon on my recently purchased e46 M3. 30 minutes later, and after a small tour of the cars on the shop (complete restoration projects of a E30 M3 and 2002), and other bimmers, porsches, mercedes, I left happy with my AC blowing cold and no more hissing from the evaporator. Ill be back for my oil changes and inspection I when theyre due. Thank you!

cz
Review №70

The best !!!!Thanks for taking care of my old BMW

Jo
Review №71

Great place to service any German vehicle in the Miami area.I went and meet with them, asked them about what to look for before I bought my BMW, and got a great custumer service from them. They told me that they do a pre-purchase inspection before I bought mine, and woul check and tell me all the things that would need attention before I made my purchase decision.Ronald, and his mechanic are very knowleadgeable and he worked at BMW for over 13 yrs and was highly recommended from various BMW guys. They showed me the parts that needed replacement and once I picked up my car they showed me all the new parts that were replaced. They gave me a quote and called me to authorize the work before they started.I have been coming here for service 5 times this year and every time it has been great and stright to the point.They charge $105 an hour compared to $180-225 from other BMW Dealers. Pass by, call them to make an appointment because they get busy.I own two BMW and I am pleased that I found a great mechanic.

Lu
Review №72

Reliable, trustful, sharp....excellent job and service every single time!

Ly
Review №73

Excellent service and honest-!

En
Review №74

My wife and I own a Mercedes Benz 500SL and a ML500 and we only felt comfortable taking them to the the local Mercedes Benz dealer for service, even though we felt that they were overpriced and the service mediocre at best. About a year ago a relative told me about Masterclass Automotive. Even though I was hesitant at first I did take my wifes ML500 for a second opinion. The local dealer had recommeded major repairs to correct a trasmission fluid leak. Without telling the technician at Masterclass what the dealer had recommended he confirmed the problem, but at a fraction of the cost. I have been going there ever since. They are all very knowledgable, friendly and professional. The place is very clean, and if you make an apppointment you will be in and out in no time. I highly recommend them

Ch
Review №75

I bring them every type of problem on many different types of cars and they always come out great.

Ma
Review №76

Awesome service and great quality of work! Thanks!

Jo
Review №77

Fair, honest, friendly, highly knowledgeable expert mechanics.

Ke
Review №78

Great work!

jo
Review №79

Very good and professional

Wi
Review №80

Literally Master Class

Ju
Review №81

They are the best!!A++++

Ed
Review №82

Excellent

Pa
Review №83

Awesome.

Ar
Review №84

As always, excellent service, thank you very much to the entire MasterClass team

Ar
Review №85

Precious

Le
Review №86

Hello there

Information
100 Photos
86 Comments
4.7 Rating
  • Address:1800 NW 23rd St, Miami, FL 33142, United States
  • Site:https://masterclassauto.com/
  • Phone:+1 305-351-2012
Categories
  • Auto repair shop
  • Auto body shop
  • Automobile storage facility
  • Car repair and maintenance
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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