user
Arizona Restoration Specialists
4521 E Jensen St STE 110, Mesa, AZ 85205, United States
Appearance

Comments
Sk
Review №1

I woke up in the middle of the night to go to the bathroom then I realized there was water everywhere it was crazy . I looked on Google to find a reputable company and liked there reviews so I called them they showed up within a hour . They were able to help me diagnose the problem. There was dirty contaminated water everywhere . So they put on there white suits and masks and sucked up the dirty water. Very professional and nice. Im thankful that they made my home safe to live in again.Thanks Ellie!

St
Review №2

Run!They billed for stuff they did not do. Called it miscommunication but never asked what items. Trying to get my insurance company to pay for everything regardless of what they did. Left a huge insulation mess. I had to ask for plastic to cover my room. Use someone else! Don’t be fooled by the reviews like I was.

Da
Review №3

After a recent water leak at my house I called Arizona Restoration specialists to get help, they turned up quick, on time, were knowledgeable and acted in a professional manner. I worked with Doug and Dave White (Cant remember Dougs surname) and they helped me through the process of cleanup and restoration as well as all paperwork needed and dealing with the insurance company. I was very impressed with their work, professionalism and prompt action in a difficult time. I would thoroughly recommend Arizona restoration specialists to anyone who has the unfortunate need for a clean up and make good service.

Ju
Review №4

Wyatt saved my house ! All I had to pay was the deductible and I got to choose what carpet and tile I wanted ! Made it simple for me!

Mi
Review №5

I came home to a leaking water heater in my garage and didnt know who to call. Looked up hot water heater and got Arizona Restoration Specialist and they were out within 30 minutes. Dealt with Doug and his son and I cannot tell you how impressed I was with the entire family I dealt with. They were here not only on time every single time but a few minutes earlier, they were fast, clean and efficient! They had all the other vendors for reconstruction and plumbers lined up and ready to go. Being a single woman you dont know who to trust and they certainly made my entire nightmare a success anda pain free leak. I would ONLY go with this company for any leaks you may have!!! Thank you so much Doug and your wonderful family for ALL your help.

My
Review №6

Brian is the absolute best. He is helping us walk through this entire process. The most honorable honest man you will ever meet. Thank you again Brian for all your help and support!

Mi
Review №7

This is the first time I’ve ever had to use a restoration company and I must say I’m glad I researched and picked Arizona Restoration Specialists. From the first time Brian came to my house I knew we were in could hands. Everything was handled very professionally and they worked with our insurance company. We had a tremendous amount of water damage and the finished product is like it never happened. I am happy to highly recommend this company.

Na
Review №8

It has been amazing working with a company with so much knowledge and experience. Ive learned all about the insurance world and every water mitigation job is a new and different learning situation on how we can help the customer at their property.

Co
Review №9

I was truly impressed with Arizona Restoration company as a whole and the service they provided. This was my first time dealing with a mold situation and Dean helped me every step of the way and made me feel like an equal through the entire process. Dean consistently kept me in the loop, everything ran according schedule and I am very happy with the outcome. I have already given their contact name to others in my organization in case we need to use their assistance in the future. Thanks for Everything!!

Ma
Review №10

My husband was out of town but once I talked to the technician from Arizona Restoration Specialists I was able to stop stressing. I had a small leak from my fridge but they still treated me like an important customer. Nayeli in their office was able to explain to me the steps I needed to take to get my claim taken care of. I recommend this company to all of my neighbors!

Ke
Review №11

I recommend Arizona Restoration to anyone looking for a licensed specialist that is certified in Water, Fire, Mold, and Smoke damage. I met Brian Nickels at a home he was repairing due to flood damage. His customer Service was amazing.. he took time to give me information about the company and give me his business card.thanks Brian for your fantastic customer service.

Ra
Review №12

Doug and his team do amazing work!! They are great guys, definitely guys you can trust. Call them for any of your water, fire or mold needs.

Ai
Review №13

After the rain we noticed spots in our ceiling. Arizona Restoration Specialists came out early at like 7am to talk to my husband and I how to fix the issue. They were great around our kids while drying and doing what they had to do. Their office manager was really patient with us. Nayeli spoke with our insurance adjuster frequently and addressed all our concerns. Thank you!

Vi
Review №14

What a great team of people! From the very start, quick to respond, they answered all my questions, and explained in detail the steps in the process. The quality, and care they provided went above, and beyond my expectations of service. These are trained professionals, and it shows. Thank you Brian, and thank you Arizona Restoration Specialists!

Je
Review №15

I called and spoke with Brian. He was able to come see our home on the same day, assess the situation, and give a helpful referral for resolving the issue. He was very courteous and concerned that we had a good experience. He was great to work with.

Co
Review №16

They did an awsome job with my house. They where very professional and polite and where always on time. Very experienced and knowledgeable on taking care of flooded areas. Would recommend them to any of my family and friends hands down. Great bunch of people and very trustworthy. Thanks again guys for being there for my family.

Ja
Review №17

Wyatt and jackson new just what to do Im very happy with there work!

Jo
Review №18

I have had several friends use Arizona restoration Specialists on projects that I was helping them on. Arizona Restoration Services has always been extremely professional and courteous as they conducted their business. I have also known the owner for a long time and have always found Doug to be one who goes the extra mile in all that he does. He is always willing to do whatever it takes to make his customers happy and satisfied, sometimes beyond a reasonable request. Doug is a man of great integrity and treats all of his customers with respect. I have no hesitation in recommending this company.

Jo
Review №19

I feel 100% comfortable to recommend these guys. Dallin is a very handy and very professional individual and I wouldn’t hesitate to leave him and his crew alone in my house.

To
Review №20

I was a little Leary of calling out a company that I saw on Google. I almost changed my mind- but so glad that I did not. Brian was amazing. He was very helpful. Of the handful of companies that I called- including my own insurance preferred vendors- I found that Brian was able to take care of my specific situation the best. It worked great and Brian was very helpful, diligent and through.

Ke
Review №21

After dealing with a few different restoration companies in the valley I would definitely recommend Arizona Restoration Specialists. The Owner Doug is easy to get a hold of and I appreciate the straight forward answers to my concerns and questions. The team is really friendly and does top notch work. Thanks for all the help!

ro
Review №22

Great expedience working with Arizona Restoration Specialists. My family and I had an emergency with our upstairs carpet and sub floor, and Mr McArther and his team were quick in there response, very professional, and my family was able to get back to enjoying our home again. Thank you so much, I would highly recommend this company, Thanks again, Ron Morley satisfied customer

Ce
Review №23

Very impressed with the service from Brian,. Took the time and explained everything and looked out for our best interest in restoring my bath from a pipe burst. I will recommend Arizona Restoration Specialist for anyone needing restoring and remedial service.

Pa
Review №24

Called at 6 am Sunday with water in my house. Brian was out here lmmedily and me out of a fix, l would call this company again if l ever needed help. Was impressed

Br
Review №25

We had mold problem with our rental property in AZ. We had an outstanding service from Arizona Restoration Specialists. It was a big challenge for us to deal with due to us not being there. Morgan and Brian kept us in the loop for every step and answered any questions we had. They also a great help to work with home owners insurance company. If anyone is having mold or water damage, I would highly recommend Arizona Restoration Specialists

Ca
Review №26

Having a catastrophic event like a flood in a home that was under contract and just ready to close was a nightmare. Doug, the owner of AZ Restoration, was at our clients home in less than an hour and informed me of each step that would take place. The process for making the home habitable is being handled by true professionals!

Mi
Review №27

As a new homeowner I wasn’t expecting to deal with a toilet backup. We were extremely frustrated and having our own home felt like a disaster. My parents recommended Arizona Restoration Specialists. Their technicians came out on the holiday weekend and really put us at ease. Even though we didn’t have a big name insurance company, their office lady walked us through every step. Nayeli talked to us almost everyday and kept us in the loop until our new house was back to its original state.

Li
Review №28

Arizona Restoration should be your first call!Brian is the one who has been onsite in our home after a 2nd story flood. He has taken time to explain to us the different steps needing to be done. They have all been wonderful to work with. I recommend Arizona Restoration.

Ga
Review №29

I would highly recommend this company. Although a flood is certainly something you never expect, I found myself walking into an actively spewing pipe that had flooded a large interior portion of an office. Despite it being the middle of the day on a Saturday, I was able to make contact with Dean and he immediately proceeded to my office location, providing updates on his ETA as to provide confidence in his arrival. Upon arriving, I found Dean to be extremely well informed and knowledgeable, and he was able to provide a level of confidence that I found very reassuring. After explaining the process, Dean had a team onsite quickly and the water was removed and fans installed by end of day. Dean and his team did an amazing job throughout the process, and were very resourceful and resilient in meeting the needs of my situation. Definitely a recommended company if you find yourself in the unfortunate situation of having a flood.

Sh
Review №30

As a Realtor, when you have mold show up in a property inspection, you need an expert to help you navigate that. Dean and Nick were truly professional from the diagnosis, timeframe of completion and bedside manner. I have their number in my phone for any and all remediation needs. Communication was perfect and the end result was beyond everyone’s expectations. The work was completed one day early. Beautiful!

Ka
Review №31

AZ Restoration Specialists were amazing and I would recommend them to anyone! I called them and they were at my house shortly there after. They started working on my house right away and helped me through every step of the way. They helped me working with my insurance company and ensuring that my claim was processed fast. I could go on and on about how fantastic my experience was with them. When looking for a company to assist you in your time of need, I would look nowhere else but AZ Restoration Specialists. I would also like to take the time to show my appreciation for Dean. There are no words to say that would accurately show my appreciation for him. He is great and made this experience as wonderful as possible. Thank you again AZ Restoration Specialists!

Jo
Review №32

I called Brian yesterday 2/10/19, he took the call and was very understanding of the situation. When he arrived today to check moisture levels he was very detailed, explaining everything he was doing st the time.Communication and timely ness are key for any type of home repairs and Brian has kept both my wife and I up to date on what he was doing and why as well as being in the right place at the right time.I will update once I know more about the Restoration side once that process has begun.

Ti
Review №33

Brian was great he did a wonderful job, he was very professional, he went over and beyond to make sure my family and I were comfortable during the time we were being serviced. I would definitely recommend and use this company again.

Jo
Review №34

In such a stressful and challenging time for me, technician Brian came out and made me feel at such ease knowing that they could take care of our difficult situation without a doubt. I appreciate Arizona Restoration Specalists and all they do! I wouldn’t hesitate to recommend them in a heartbeat!!!!

Cl
Review №35

Great group of guys! Recommend them to anyone else!

Je
Review №36

The MOST responsive professionals who saved our master bath! Dean, Brian and the entire team are 100% responsive, professional and have an amazing work ethic! While some material had to be removed, they salvaged almost everything, minimizing our cost for reconstruction. I HIGHLY recommend Arizona Restoration Specialists for your project! They will ease your concerns, explaining the work and necessary steps to get your home back in shape!

C.
Review №37

The Az. Restoration Specialists team quickly responded to my call for help. They located the problems and efficiently executed the task. They explained the necessary steps clearly and made sure all my questions were answered. I am confident they knew what they were doing and work with high ethical values.

Da
Review №38

They did an excellent job. Dallin was especially informative and helpful. Thanks for the fantastic service! ⭐️⭐️⭐️⭐️⭐️

Mo
Review №39

I woke up at 3 am with my entire house flooded. I was PANICKED. Dallin was the first responder at my house within 20 minutes. He was very thorough and could answer all of my questions.

ro
Review №40

Enjoyed working with Dallin at AZ restoration. Explained everything. Very very nice company to work with. Will highly recommend to family and friend. TR Sheena

Ca
Review №41

My experience with this company was fantastic, but it was even better because of Dallin. Dallin was very sweet and very helpful. I would definitely use this company again!!

Ji
Review №42

Excellent company. Responded immediately. Hard workers who get the job done. Professional team. I would highly recommend them!

Sh
Review №43

Dalin was very informative and I wont hesitate to hire them in the future. Great representation.

Ro
Review №44

I have worked with these guys on a few jobs. We have done restoration work, carpet cleaning and carpet repair. They are honest reliable folks. Its hard to find honest ethical people now a days and this company has these morals and work ethics.

Ja
Review №45

Extremely happy with the work Doug, Dean and his team did for us. They were very knowledgeable, very honest about the complexity of our project, and very responsive. Doug even called me personally when I requested information first-hand, then he made a home visit the next day. We really felt like we were in good hands the entire time. They are family men, and understood the importance of a safe, mold free environment for my family. I’m only sorry I didn’t review sooner. Thanks again Doug and Dean!

Sa
Review №46

These guys were so dependable! I’m so glad they were the ones I called. Brian, Dean and Dallen came straight away after our upstairs flooded and got right to work. Brian did a great job explaining what steps we’d have to go through with the whole clean up, demo and reconstruction project and was even willing to work around my kids nap schedules when possible. These guys were the silver lining in what could have been a really frustrating process.

Sa
Review №47

Doug answered my call ...very professional. Sent Brian out to give an estimate. Brian was wonderful, he took time to explain things in a way which I understood and I appreciate his expertise. DifinDefin a five star company!

Gr
Review №48

After dealing with a high pressure referral company, we went to myguy referrals and found Arizona Restoration Specialists. Good thing we did. Our technician, Brian N., was top notch. The level of communication, availability and knowledge was spot on and I will be recommending this company and our technician to anyone with a need.

Am
Review №49

Was in a pinch and ARS responded immediately. Dallin was professional and knowledgeable. Will be sure to use them again!

Di
Review №50

Dallin and crew were prompt to take charge of the sewage overflow situation. Clean out crew fast to task.Walls cut up where necessary,fans,HEPA filters brought in and complete dry out.Great communication with him always ,reassured me. Grateful!

Ja
Review №51

I had a great experience. Dallin had great customer service and I would definitely recommend this company to anyone I know

St
Review №52

Brian has been incredibly responsive, and theyve taken care of our issue very well. Would definitely recommend to anyone in need.

An
Review №53

This company is amazing my grandmothers house flooded, and when we called for service they where also concerned for her which we really appreciated. They also arrived very fast and their team is amazing. We have been working with Brian and he has made this process go smooth and put our minds at ease. Ask for Brian! If you ever need their services. Thank you guys for everything! I defiantly will also go to them and refer them to everyone.

Ji
Review №54

This company has helped many of my clients through complex water damage situations. From major storms to water pipe breaks, they have been there and done great work. Then I had a water heater leak into my home well I was out it town, cat sitter found water coming out the door! They came on a Sunday and got all of our property moved to safety and started drying our home out before I even got back. Just cant say enough about the integrity, reliability, and great work they did for us.

As
Review №55

Great Service. Would highly recommend

Mi
Review №56

Everything was done as promised. Great job and easy to work with, out there same night within couple hours, set up work to start right away. Would work with again.

Bl
Review №57

My experience with this company was nothing short of a miracle. I made the dumbest decision of my life and left the dub running over night and it cost me big time. Dallins professinal and non judgemenal approach to business was a breath of fresh air after dealing with some of the competitors in the area. I will recommend this service to my family and friends in the future . Thank you !

Jo
Review №58

Brain with AZ Restoration Specialists was professional, and very responsive to my needs. I highly recommend this company if you are in need of these kind of services.

Mi
Review №59

Would not recommend. Do not use this service if you want your bill in a timely manner. horrible service

fe
Review №60

Thes guys came out to do an inspection on some mold in my bathroom they found things other inspectors didnt. I am happy with how through they were.

Ab
Review №61

Dallin did such a good job, such a nice man!

je
Review №62

Arizona Restoration Specialists came out when our home was flooded. They came out right away and did an excellent job in taking care of the problem. When they were done it was like the flood never happened! I strongly urge you to call them if you ever have a flood.

Ma
Review №63

I highly recommend working with Arizona Restoration Specialists. I called their team this summer when I came home from vacation to a major water leak. Brian from their team came out right away and helped me to locate the leak and work with the plumbing team to diagnose the overall issue.Brian was extremely thorough in his job, and explained the process to me step by step and made sure I was comfortable with each action that was taken. He was very knowledgable and patient, which was very reassuring. He also went above and beyond to make sure that the work he completed was done the right way -- nothing was rushed, and his attention to detail was greatly appreciated.Because of the scope of our project, ARS helped to connect us to a trusted contractor, and has overseen both the insurance and restoration process. We could not be happier with their dedication to service!

Tr
Review №64

Brian and his team are the best and I highly recommend Arizona Restoration Specialists. They have an incredible work ethic and don’t stop until the job is complete, no matter the time of day or how long it takes. I question whether Brian even sleeps because he always answers the phone or calls right back. He dealt directly with my insurance company and made life easier for me during a difficult time. Talk about going above and beyond, Brian helped me out with a plumbing issue that wasn’t part of the remediation job. I can’t say enough good things...you’ll be happy that you hired them!

Co
Review №65

This company was the real deal! We woke up Sunday morning to an inch and half of water all throughout my house. I called and immediately got Brian from Arizona Restoration. He explained to me the process and everything. I had him come over and he was at my place with in the hour, on a Sunday morning! He checked it out and sure enough we were going to need their services as it became a $30k+ job when it was all said and done. Brian calmed me down, helped me with how to work with the insurance companies, got Frank from Integrity pack out to start the process of getting our stuff. After having their services and working with our insurance we started working with Nayeli from ARS and she was just as helpful with giving them the insurance money. There was even a mistake and she resolved it that day, great service. I would recommend ARS, they felt more like a family then just company of people.

da
Review №66

Dallin was great to work with and AZ Restoration did a fantastic job!

JD
Review №67

Highly professional company with tremendous values. I would highly recommend their services to everyone.

An
Review №68

Coming home after a vacation to find a pipe broke under your sink and a house full of water is a scary and stressful time. My wife and I had no idea what to do, so we hopped on google and AZ restoration specialists were there most rated company out there. I picked up the phone and even though it was 11 at night Dallin was here within the hour. Dallin was polite, caring, understanding, and helpful through the whole process. Immediately he pumped all the water out and set up fans and dehumidifiers throught the home. They hired another company to take all my furniture out and worked diligently with my insurance company. If I could rate 1000 stars I would and it was Dallins actions and well being that will have my business for as long as Im a homeowne . Highly recommended and I have already told all my friends and family about Dallin and AZ restoration as a whole. Thank you for the excellent service and stress free process!!

Ch
Review №69

Been doing business with the owner, Doug, for a few years now. Working on all his fleet and personal vehicles. Stand up guy, employees kind and polite. Their equipment is always clean and well taken care of. On top of how professional they are says a lot about the company. I would recommend them to anyone that was in need of their service. Feels good to know if I ever need their assistance in a crisis I wont have to do anything but pick up the phone.

Ry
Review №70

Fantastic service nice people

Sh
Review №71

I’m from Oregon and didn’t know what to do. These guys really took care of us. Nayeli helped us with our new insurance and the whole team was patient with my grandma from beginning to end!

De
Review №72

Excellent service and very fast responces. Helped recover from an upstairs flooding into my downstarirs bathroom. Able to clear the water fast and make sure no mold affects us.

ve
Review №73

Nice guys.. did great job

Am
Review №74

These guys are very good at mold removal and they are very friendly and helpful.I would highly recommended them

Re
Review №75

I used this company about a year ago so when again I had some water damage, Brian was the first person i thought of to call. Brian was wonderful and came out right away. There are not to many people I trust but I am here to testify that Brian and ARS I trust immensely. Brian is great and very detailed. He definitely takes pride in his work and it shows. Highly recommend ARS.Rebecca

Je
Review №76

Thank you Brian and AZRS team. We were thrilled with the excellent service you provided immediately upon taking my call about flooding my entire master bathroom and half the bedroom and closet.You were all so great to work with. I appreciate the attention to detail and your concern for doing everything necessary to dry out all the areas affected. You came right away and your departure left everything ready to proceed with new carpet.I highly recommend your company and if I ever do a stupid thing like leaving my soaker tub running and leaving the room for an hour or so,I will not hesitate to call you....

Ve
Review №77

Prompt and great service. They took care of all insurance related actives

TR
Review №78

Would highly recommend this company! Came out and stayed until 1am to get the job done.

Vi
Review №79

Had a flood in the house called Boomarange and brain and 2 others showed up. Hes been nothing but good through the process had to leave him a thumbs up 👍🏼

Da
Review №80

Best restoration company ever.

Ha
Review №81

This team knows exactly what they’re doing. We use them for Commercial water damage big and small. They rock!

Ly
Review №82

I have been working with Arizona Restoration for about 3 years and have nothing but great experiences. They are easy to reach, they are always on site and ready to work to correct the emergency. They are quick, efficent and document the entire timeline and stay in communication when needed throughout. If any issues do arise (and are made aware ) they get a plan to resolve it. I highly recommend thier services, in addition to great service they handle everything from start to finish. Very hands off for the client.

El
Review №83

Arizona Restoration is a good company to take care of all your problems.

He
Review №84

We found mold in our house a week after closing on it. It went all the way up the walls behind the drywall in the laundry room. Having kids and being pregnant, I was really stressed about calling someone out and having them charge me an arm and a leg or not getting it all out and having health issues.Brian came out today and I can recommend him 100%! He could have taken advantage of our situation and made a profit, but he didnt. He was completely honest and very helpful. All my fears are put to rest. Ill be recommending him to everyone I know.

Lo
Review №85

Brian has been very consciencous with everything he has done. Deen and Brian are kind and courteous and treat their customers the way they treat family

Ja
Review №86

Came right out to assess the water damage. Very knowledgeable and helpful.

Ma
Review №87

Great company and staff. Does A+ work.

Me
Review №88

Highly recommend, very professional!

M
Review №89

Amazing people to work with!

Wy
Review №90

Great

Information
8 Photos
90 Comments
4.9 Rating
  • Address:4521 E Jensen St STE 110, Mesa, AZ 85205, United States
  • Site:http://www.arizonarestorationspecialists.com/
  • Phone:+1 602-842-3702
Categories
  • Water damage restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations