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Quick Mobile Repair - iPhone Repair - North Phoenix
849 N Dobson Rd Suite 109, Mesa, AZ 85201, United States
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Me
Review №1

I came in on 9/18/21 to see if I could get my Google pixel 5 screen fixed. They didnt have my screen in stock, so I had to order one. I was told it takes 3-5 business days. I called Wednesday 9/22/21 to see if they received it. Was told they didnt receive the replacement parts order and was told this same thing for the next 2 days. I called sat and was told they dont know where the replacement parts order is at. Then I get charged a refund fee for something that wasnt even my fault. I will not be coming back here in the near future

an
Review №2

Quick mobile repair were so honest I found out my cellphone glass was not cracked it was only my screen protector thank you guys a bunch.

He
Review №3

Best iPhone repair in Mesa! Fixed it quickly and great service.

Si
Review №4

I worked with Noreen and she was able to help replace the broken screen on my S20+ very quickly. I spoke with her first in the morning and she gave professional and accurate quote information. When I dropped it off to her later, she had it done very fast.

ro
Review №5

I had a I phone 8+ needed new screen . they had it fix in 4 hours . really good work.

La
Review №6

THIS IS THE BEST PLACE TO FIX YOUR BROKEN PHONE! I came in like 40 minutes before closing and I was told it would take over an hour to fix my shattered screen on my phone, and I would have to pick it up the next day. Well Cody had my phone fixed in no time and I picked it up the same day WITH 3 MINS LEFT BEFORE CLOSING! CODY IS THE BEST!

Es
Review №7

Always quick to fix phone screens. Good customer service.

Ta
Review №8

I do not appreciate the carrying-on excuses for a service delay. When you call ahead to ensure they can repair something and assure you that they can with a given time frame of 20-30minutes which then you pay for it and come back to tell you they cannot fix it because the “last screen they have” is cracked. Well, shouldn’t this have been verified before taking the customers money? What went from 20-30minutes to 5 days. No updates and complete attitudes from the workers. Not even worth it next time I’ll gladly go to the Battery Plus location for screen repair just for the level of customer service they provide more upbeat and friendly. Stay clear of the behaviors here.

Er
Review №9

They Squeezed me in last minute for a screen replacement on my IPhone XS PLUS. They had me in and out in under 30 minutes and my device is working as expected and for half the cost of apple. Will report back if any issues arise with the screen but as of now a very happy customer. Also comes with a 1 year warranty so i feel confident they used quality parts as I am sure they dont like doing the same job multiple times.

Ma
Review №10

Josh did an excellent job helping me out with my phone screen at a more than reasonable price definitely would recommend him and this store to anyone who needs phone repair

Mi
Review №11

Replaced two iPhone 11 front glass screens. One of the phones touchscreens did not function properly so I had to return and wait another hour to fix again.That phone still has a message after a month stating the glass is not to spec.My phone… I can not talk on it with the phone to my ear. The proximity sensor appears to no longer function.While I saved money over OEM I have a less than OEM phone now so you get what you pay for in this case.

Su
Review №12

Josh was great - very friendly - got me in and out in no time. Will come again very happy!

Jo
Review №13

Literally the worst customer service experience Ive had in a while. Not only did this guy not get out of the chair but I had to call in advance have it have the right screen delivered to the store and then I still had to wait over 4 hours for this to get fixed. I dropped it off after calling advance came back in an hour had to wait 20 minutes outside and then they told me that the screen was defective. After that I gave him another hour hour and a half and came back no apology no offer for a discount but basically just walked up handed me the phone and said good day. when I asked about some kind of compensation driving to wait four times the normal wait time he acted surprised and asked me when I waited and told me it was been a bit very busy day there when it looked like I have been the only customer of the entire Monday.

Ma
Review №14

The back glass covering my back camera broke and I went to Best Buy and they told me it would take two weeks and I would be left without a phone. I then found this place and came in and only paid $70. It was a quick fix (only 15 minutes). My phone is like new and I’m so glad I didn’t have to spend $100 and wait two weeks. The employees here are very helpful and super nice.

Ed
Review №15

We have been using this location for about a year. They are always polite helpful and good value. On Our recent visit we had two screen protectors replaced by Zach on the spot in 2 minutes so helpful....

Ja
Review №16

Very quick and friendly service from Cody will definitely come again if needed

Lo
Review №17

Cody was Great, service fast and professional will definitely come back again! :)

Ve
Review №18

Cody was so helpful and efficient. Iphone looks brand new.

Ji
Review №19

I dropped off a working Pixel XL on August 13th. The only thing wrong with it was that it needed a new battery (it would only hold about 6-8 hours charge, pretty typical for an old Pixel). They told me it would take a a few days because they would have to order the parts. Fine, I had just purchased a new phone and was planning on this one being the spare, so it wasnt a problem. A month later, with no contact from the store, I finally called to inquire about the status of the phone. I was informed that they were having trouble getting the parts and would let me know when it was done. Again, not really a problem, I didnt need the phone, but the lack of communication was concerning. Finally, today (October 23rd), I stopped by the store to just pick the phone up and get my deposit back. I was informed that the screen was off the phone, but the tech at the counter had no additional information. After a few minutes and a phone call, they brought me the back portion of the phone, missing the front bezel and screen (and, it would appear on closer inspection, a number of screws) and told me they were refunding my money as the phone was unfixable due to water damage. This was a working phone when I dropped it off, it had never been exposed to water and now its not even usable for parts. What really annoys me is the complete lack of communication, the phone has been in their possession for over 2 months, if there was a problem, I should have been contacted right away. I definitely cannot recommend this place, unless, maybe, you have an iPhone, as that seems to be their primary business.

Re
Review №20

They have reasonable prices, they guarantee their repair work for a year and they use great parts! I have been to other well known phone repair shops and they charge an arm and a leg and use inferior parts. I will never go anywhere BUT Quick Mobile repair.

Ma
Review №21

Great customer service!!! And reasonable prices.

Da
Review №22

Cody is the bomb! Great personality and great customer service, I would recommend anyone to him!

Ni
Review №23

Braden was super helpful. They have good prices, and super fast.

Er
Review №24

These guys are the real deal! Come see them. They brought my iPad back to life!!! Only took 30min!!!

Jo
Review №25

I came in to have my I phone 6s plus battery and screen fixed. Zach took care of me with a great price and Took no time at all. Great service and amazing customer care.

Ja
Review №26

Customer service is amazing!! Great prices and very friendly.

Sa
Review №27

Cody is the man helped us no issue 100%

Sh
Review №28

Thank You Cody! My repair was done quick and looks great!! My second time here and very happy!

ke
Review №29

I cant speak for other locations but this location by far the worst. Please do yourself a favor and take your business elsewhere.I walked in the store to get my Google pixel 2 fix and talked to Jose. He said he will take a look at the phone and call me back in the evening. He called back and said all my phone needed was screen replacement, so I left a deposit over the phone, they said it will take couple of days because they are getting the screen from their Scottsdale location. It been a week and the phone is still not fixed. I have to keep calling them everyday to see whats going on, even I requested to be updated everyday they still dont.. after a week I got a call and said the phone was ready to be picked up, drove to their location just to find out the phone wont start/reboot..Matt said he wasnt the one to fixed my phone so I will have to wait. And when i come back they will give me $10 off for the long wait. waited another week and got a call back saying they are not able to fix my phone. Went back and talk to Jose and he said they can refund me my money back and will just give me back my phone without a screen... So they have this thing at store if you LEAVE A 5 STARS REVIEW they will give 5$ off, I didnt want to walk away with a phone that have no screen but I was also try to save money, so I ask Jose if I can get $5 off if I leave a review, so he threatened me to not fix my phone if I leave a bad review. And he said my bad review wont matter because its flooded with 5 stars reviews which they technically paid for. I ended up paying full price with over 2 weeks wasted.. I would not recommend this business, I have never had a worst experience with any other business elsewhere.. bad customer service.

Ji
Review №30

I had a great time at this place. Fast and easy. Jacob was really helpful and answered any questions I had

Pa
Review №31

Zac was absolutely amazing he got the screen working and realized something was wrong with the battery yes of course I have to pay for both repairs but Im thrilled the iPhone was fixable and fairly quick. And the prices arent awful either. Thank you!

Co
Review №32

Great friendly staff! Highly recommend!

Na
Review №33

Zach was so helpful and quick with my iPhone repair. He was knowledgeable and sweet and I would definitely come back again!

Mi
Review №34

Place seems awesome. Great employees.

Je
Review №35

Very quick service, friendly staff will definitely use Quick Mobile Repair in the future.

Bh
Review №36

Quick Repairs, Affordable, and Great Service!;

Je
Review №37

Cody was attentive, informative, and fast! Great service! Will come again if i need a repair.

Je
Review №38

It was really fast and Jacob was awesome and got it looking sweet! I will be recommending to my wife as well to get her phone fixed!!! Keep it up guys!!!

Ma
Review №39

You all came to the right place for your phone to be fixed. Way too go Josh! As I was waiting for my phone to be fixed, customers were coming in the office and Josh handled their concerns and treated them very well. I was watching and listening. The price for my phone repair was so reasonable and inexpensive. Thank you Josh for kindness and patience with me.

Le
Review №40

Cody was wonderful, friendly and very professional! In and out in the time promised!

Ma
Review №41

Josh helped me out today and he was the best. I called to find out pricing and availability at 11 am Nd he was able to source parts for my cracked screen and repair it within 2 hours.I havent had to get a phone repaired before but when I spoke with him the first time he was knowledgeable about the problem and was very accommodating. I was going to do some additional research on pricing but he made me so confident about using their service, without even trying, that I didnt think it was even necessary. He assured they have the best prices on repair in the valley.I was fortunate to find a great service for a reasonable price. The phone works great! Thanks Josh!!

Ja
Review №42

Zach was friendly and professional. Great experience. 5 stars!! would recommend!!

Na
Review №43

Alex my Tech was spot on getting my phone repaired quicker than the original eta quote!

Pa
Review №44

These guys are absolutely wonderful. I will never go anywhere else. So helpful and good at what they do.

MI
Review №45

Went today to get my iPhone 8 fixed. The screen didn’t turn it on. The screen was fried. He had it quickly fixed. Adam did a great job. Thank you!

Th
Review №46

Went today too get my Samsung Galaxy S8 back screen fixed and got it fixed Im so happy its fixed. This is a good place to get your phone fixed. I recommend it😊👍

Ph
Review №47

Matt was very helpful. He ordered a battery for my Motorola Nexus 6 on a Friday afternoon, and it arrived by Monday. I called about 15 places and they couldnt do that, and this place was the least expensive too. He called me on Monday morning to have me come in and he replaced it in under an hour. Good work over here.

ad
Review №48

They were so helpful. Fixed the phone really well ran into an issue we didnt know about and fixed in store that day. Would definitely recommend it!!

Ri
Review №49

Great repair from Zach on my IPhone 6s Plus, way cheaper than I expected & done in 20 minutes! LOVE THIS LOCATION. HIGHLY RECOMMENDED.

Ni
Review №50

Adam hooked it up ! Highly recommended for any phone repair! Fast and same day fix

Br
Review №51

These guys are quick and do an excellent job!!! A+ service! I highly recommend 🙂 John helped both me and my mom and was very informative and polite.

Ka
Review №52

Adam was amazing, very helpful and gave fair pricing. Wait time was quicker than I thought.

an
Review №53

Very, very patient. Josh answered many questions, some questions were even important, lol. Was honest and repaired was wad needed, not what we thought it was. Prices are excellent! Highly recommend! The repairs were even completed in an hour.

Pa
Review №54

This is my 2nd time coming in and both times have been a pretty good experience. Prices are low, service is good, and they also take walk-in customers. Items are generally finished while you wait in about 15-25 minutes (screen repair). Quality of the product seems decent. This will be the 2nd screen I’ve had replaced here and the last one seemed relatively decent. Oscar helped me this last time and he has been excellent. Glad I found this place.

ke
Review №55

Oscar was great, professional and thorough! Really took the time to make sure my issue was resolved. Will definitely be back!

Le
Review №56

They are awesome, and have great customer service!

Ro
Review №57

Awesome service here. The workers are nice and very straightforward. Only took 15 minutes to repair my screen that would not work at all when I first brought it here!

Qu
Review №58

We made an appointment over the phone, showed up early and was helped right away. Josh was very fast and helpful with all questions we had. Highly reccomend this place for phone repairs! Fast and easy service.

Ch
Review №59

Came in to fix my screen and John was AMAZING!!! Thanks for the quick repair! Go see him.

Pe
Review №60

Here for their grand opening in Mesa. The service people are professional and it looks like the repair prices are fair.

Ge
Review №61

Got my iPhone fixed quick by Adam , works perfectly perfectly fine , good service , will come back again if needed

Pr
Review №62

Very great experience. Very very quick service.Zac was very helpful. Thanks to him.

Sh
Review №63

Adam was really helpful and quick with fixing my sons phone today!!! Definitely will recommend this place for any phone repairs!!

He
Review №64

Great employees

wo
Review №65

Same day fix...fast service. They brought the part from another store just to accommodate. Highly recommended! Competitive pricing as well

Ar
Review №66

Smooth process, charges were lesser compared to other places. Oscar was professional and courteous. Liked the experience

Ch
Review №67

Walked in the store and asked if my Iphone could be brought back to life. The guy helping check for life before letting know that he could save my day. A new screen and a new battery in my Iphone in less than 20 mins and for a great deal. You guys certainly have a repeat customer. THANK YOU QUICK MOBILE REPAIR.

Fe
Review №68

Cjay really cool and nice technacianNows what he is doing and very nice person

Sh
Review №69

Zach and Alvin were amazing in getting my phone screen like😍.They were quick n friendly with great prices😍

Ka
Review №70

Great and fast service! Zach was super friendly and helpful. 10/10 recommend this location!

ch
Review №71

Just went in for a screen replacement was quick and very helpful they have screen protector plans will be signing up since we have 2 toddlers reason I hada get my screen replaced

Me
Review №72

Matt literally fixed my shattered phone in 5 minutes with confidence in front of me and my best friend while I was on vacation. Matt also used the screen I brought in (which was purchased from Amazon & is in perfect shape) & put the screen protector on for me (which people at home refused to do that for me) It’s too bad no one where I live could fix my phone at all and at such a cheap price. I highly recommend this place! I was mind boggled! Love love love this place and that Matt guy!! He should be working at a Apple store (I kept thinking that since every person here in Lafayette, IN said I would have to take this phone to an Apple store to get it fixed.) so thank you Quick Mobile Repair, thank you Matt, you rock and AZ rocks! Haha 😘😂💜

Ne
Review №73

Today I visited quick mobile repair to fix my son phone, Oscar helped me and was very professional and helpful! Fixed the phone in a 20 mins! Will come here again in the future!

Je
Review №74

Quick Mobile Repair did an excellent job on repairing the glass on my iPhone, and there customer service was phenomenal. Zack was very helpful, and he did a wonderful job on repairing my screen.

Bl
Review №75

Quick less than 20 minuets. They had the best price out of all 5 places I went to get prices. It also came with warranty. Highly recommend. Matt was awesome 👏🏽

Vi
Review №76

Thanks Zac for the quick repair and fixing the problem. Happy with the visit and recommend your service to friends.

Ki
Review №77

Went in here to get my screen replaced, Josh was very friendly and repaired my screen within 10 mins. I would definitely recommend this location. Customer service is awesome!

Je
Review №78

It’s alive...again. Thank you

Ch
Review №79

Super friendly, fixed my phone in a timely manor. Always having quality work! Thank you guys for being awesome! Will definitely come back in the future!

Be
Review №80

Zack is great at his work. Didn’t take too long to fix my screen.

Ka
Review №81

John was excellent , he had my phone repaired in less than 30 min and the results were outstanding!

Ja
Review №82

Today I stopped by Quick Mobile Repair for issuses with my phone speakers. ZAC was amazing and fixed all the issues I had with my phone. Will definitely use Quick Mobile Repair again.

Sa
Review №83

Dropped my IPhone 8 and the screen went black. They fixed it within 15-20 minutes and we were out. Great environment, Josh was super friendly.

Da
Review №84

Josh did an amazing job repairing my sons broken phone. I thought we were gonna have to buy another. And it was fast

Pa
Review №85

Very clean store! Polite tech fast and efficient service!

M
Review №86

Josh did a great job in a short time. Quality work, friendly, and thorough. Good spot to go if you need your phone quick.

Ja
Review №87

Adam was the man! Fixed my phone in 15 minutes and it looks great!

Da
Review №88

This place far exceeded my expectations. Oscar was friendly and replaced my broken screen in only 15 minutes! It looks brand new. The price was lower than I thought it would be too. Highly recommend!

Ju
Review №89

Adam fixed the phone up really quick and good.

Ma
Review №90

I gor service from here beginning of last year and I forgot who helped me but I ended up not having a good expirence, I did a deposited 50% of the service, then when i picked up the phone the employee charged me full price so i paid 40 bucks over the service. Then I never got the refund after calling 3 times and they were having issues with payment system. I stopped trying because i was tired of dealing with it. On Top of that somehow my speaker on my phone stopped working or got messed up in the process , and still till this day it doesnt work...

Br
Review №91

Excellent price and excellent service, will definitely use again. Oscar was fantastic.

Ar
Review №92

It’s Was Done less than 20 min great a service 💯

Ca
Review №93

My iPhone has been losing its charge so quickly, I would be halfway through my work day where I dont use my cell phone and need to plug in and charge. I was recommended by Zac at Quick Mobil Repair to replace my battery. What a lifesaver!!!! I no longer have to worry about bringing my charger everywhere I go!! Zac was so confident, took my phone replaced my battery in about 15-20min. Thanks Zac!!!!!!!!!

El
Review №94

Oscar was a great help! Very quick and fast with the repair helped me a great deal !

El
Review №95

Nick the owner is a reasonable man.

De
Review №96

Cody did an excellent job repairing the cracked glass in my phone

Cr
Review №97

Oscar was a great guy, very helpful and respectful. And he’s great at doing his job

Ma
Review №98

Really good service and friendly people and fast John was really helpful and fast 5 stars for sure

An
Review №99

Thank you so much too quick mobile for fixing my iPad mini generation 4. I called around to several places and this was the cheapest place. They were so nice and professional. Thank you again my iPad mini looks brand new again.

br
Review №100

Very prompt, kind and personable ! Thank you so much

Information
44 Photos
100 Comments
4.8 Rating
  • Address:849 N Dobson Rd Suite 109, Mesa, AZ 85201, United States
  • Site:https://quickmobilerepair.com/locations/arizona/mesa
  • Phone:+1 480-300-5292
Categories
  • Computer repair service
  • Business management consultant
  • Cell phone store
  • Mobile phone repair shop
  • Electronics repair shop
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:Closed
  • Sunday:9am–7pm
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