user
Bruce Hoerner - State Farm Insurance Agent
1731 W Baseline Rd #106, Mesa, AZ 85202, United States
Appearance

Comments
Ji
Review №1

State farm and this agency is a rip off. Raised my insurance twice on two different occasions with no notification or call. Representatives said they were too busy but called me days before to make sure my mailing address was updated and never informed me of any changes to my policy. Representative says that changes are on the bill, walked through this bill with the agent and she could not identify what the changes were about and couldnt resolve my issue. Go to a better insurance company. State farm and this office doesnt care about its customers. Just money and scams.

KB
Review №2

Have worked with Bruces office for over a year now. They are great. My card on file had expired, and I forgot to update that with my insurance policy, so I was going to lapse on my policy unknowingly. Bruce’s office staff called me before my policy canceled altogether to get it straighten out. Accommodating, and easy to work with. Weve enjoyed his office staff, and working with his office, in general. Great agent and office.

de
Review №3

I have had the pleasure of working for Bruce and his beautiful wife Jodi for almost 3 years now. The only reason I had to leave was due to my familys choice of moving to a cooler state. Bruce has been the best agent to work for and by far is the best agent around. I have never meet anyone in this business that has been more trustworthy, honest, caring, hard working and just kind to others. He also knows a lot more then all of the other agents I have worked for so he knows his stuff. I loved helping all of his clients because his clients are good and happy people and Im sure they are happy due to the awesome service Bruces office provides. I would reccomend to become a client of Bruce because he will treat you fair and will respect you as we all deserve. I will miss them dearly.

wi
Review №4

I have been a customer for over 30 years. I recently switched to this office because another office just wasnt the right fit. Boy what a breath of Fresh air. Denae an agent has been fantastic! I have asked her a million questions over the last month, from setting up my new teenage driver, looking into a car loan, to just answering various questions along the way. Always excellent service, fast responses, and courtesy that I havent seen in a long time.

An
Review №5

Ive been insured with Bruce for 4 years and I can confidently say that hes one of the very best! Customer service is top notch. Bruce and his staff are friendly, knowledgeable and prompt. I always feel like they have my best interest at heart. I highly recommend this office!

Do
Review №6

I have worked with Bruce for almost 10 years now. I insure my cars, motorcycles, and business through him. He always goes out of his way to help me save money. He always has time for me whether an appointment is scheduled or not. He is the best agent I have ever had, as far as my insurance needs are concerned.

As
Review №7

Staff is always pleasent to talk to..they know me by name when i call.. Very personable..they spent a good amount of time with me when i signed up with them .. Cheapest quote for me.. Very glad i switched companys!

ms
Review №8

Clean office, friendly staff. Any questions I have, they are quick to resolve.

Ja
Review №9

Was a customer of Bruce for about 3 years and I felt like every time that I called in and had questions he made it like he was so busy that he didnt want to help me so I had enough of him and his poor customer service. Dont waste your time if you want to stay with State Farm go with a different agent.

Information
1 Photos
9 Comments
4.2 Rating
  • Address:1731 W Baseline Rd #106, Mesa, AZ 85202, United States
  • Site:http://www.brucehoerner.com/?cmpid=mdk4_blm_0001
  • Phone:+1 480-839-5033
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
Similar organizations