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Access Auto Insurance
1933 W Main St #5, Mesa, AZ 85201, United States
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Mi
Review №1

I was in desperate need of insurance, after a less than great phone call with my previous carrier. I got lucky when Patricia answered, and proceeded to help me get new coverage immediately. She was wonderful to talk to, funny and quick witted and answered any and all questions I may have had.. some before i even asked. Thank you Patricia.

La
Review №2

I’ve been with Access auto since 2017 and have no complaints really besides the auto payment which seems to have been resolved. Back in 2019 I had to file a claim for a Mazda which was stolen. The process took about 6 months to complete but it was finally paid off January 2020. Rates are really affordable try them out.

Th
Review №3

Definitely would recommended, professional and does answer all your questions.

Ch
Review №4

Got my self a great non owners policy. And i rent a truck to get to and from. Im doing what i can to get up from under. So call access auto for non owner $48 bucks a month

ca
Review №5

Rosa was Very helpful with me and dealing with my account being messed up. All the ladies are very helpful and professional at this location. I highly recommend!

al
Review №6

Yucsin was very helpful with getting my car insured.

Mi
Review №7

I had a great experience with Navil Valdez. She was very helpful and very informative. She was able to get a policy started for me. She congratulated me on my new vehicle.I am so happy with the service she provided. Thank you Navil for all your help!! :)-Mayra García

Er
Review №8

Alondra Guzmán has a great personality and is always ready to help with any question or concern I had. Access Insurance is Absolutely great they have great customer service.

Tr
Review №9

Very nice people! Been insured with them for years

Ca
Review №10

Patricia was great! She helped me get a new policy that fits my budget. She’s very friendly and has fast service. I’m glad my mom Tina H. referred me to Access Auto

Mo
Review №11

Yucsin was especially responsive and attentive to my needs. I will certainly recommend her to everyone, I know.

Ri
Review №12

First time with this insurance company and was provided with exceptional quality customer service by Navil. She was very informative and helpful with me obtaining the best possible insurance quote and policy. Will continue to use this company for my insurance policies.

St
Review №13

Navil is the friendliest and most helpful. I have been wit this company for about 3years and have always come to this location and navil always smiling and ready to help. Thank you guys and keep up the great job !!! :)

Si
Review №14

Great prices! Better then my Old Esurance policy and price. They give you the option to go in and pay cash or card monthly. Also helpful monthly reminders.

ig
Review №15

I got a really great quote that I could not hesitate on taking.Nevil was by far the best person that has ever helped me with insurance. understand my situation And got me the best deal and what was best for me.

De
Review №16

When Im late, they always help me and not charge me late fees! When everyone else wasclosed during quarantine they were 100% available over the phone and they always call to remind me. And theyre always sweet

Ma
Review №17

Receptionists are always professional and nice. They provide great service and quick about it. Overall great to deal with!

Ga
Review №18

Thank you for your service Miss Navil outstanding job gril,it was great service through the whole process (she is a very friendly gril)

Ca
Review №19

Service was wonderful

Sa
Review №20

Excellent prices. Half of what anyone else would quote me.

je
Review №21

Thanks to navil for being very helpful she always answer any concerns u have she is the best very professional!

Jo
Review №22

Loved it... great service

Ka
Review №23

Fast service

fe
Review №24

Did an online quote & followed up with a phone call to the Mesa office with some general questions before purchasing... spoke to Nevil who was so pleasant, patient, & knowledgeable! She made my experience a wonderful one. I have never had a bad experience with Access Auto which is why I chose them for restarting my insurance. Thank you Nevil :)

Lo
Review №25

Yes it is going to cost you a little more but since you dont have to have a drivers license to get it , this company gets high praise from me!!!

Lu
Review №26

Went to get insurance on a new car that we got for this year and all the ladies in this office were very professional and very helpful! I will definitely be recommending people to this place. I switched over from freeway to access and it was a good choice! Thank you SO much for your professional service.

Ko
Review №27

Nice staff. Yucsin was amazing! Very knowledgeable and thorough. Got decent rates for me👌

Aa
Review №28

Yucsin was very helpful and made the stressful process very easy. recommend over any other place. Kind. Helpful. They just go out of the way to make sure you get the best insurance option for you.

Wi
Review №29

Best customer service I have had with insurance company in the 23 years I been driving. Easy to work with and very honest, plus beautiful. Make this your one stop spot for family and friends when you looking for car insurance.

Mi
Review №30

This is the best insurance company I have dealt with. They go out of their way to help you all of them are kind and pleasant people which is such a change seems inevitably there is usually one person who is a jerk in some sort of fashion but not here. If you are looking for a good insurance company this is the place to go. I can not thank them enough for everything they do.

Me
Review №31

Navil is the best insurance rep I know Ive Started With her since the day I had to get ASR 22. She been my rep from 2003 till now 2020 thank you Navil for all the Customer service you give.....

Aa
Review №32

Ive been with access for awhile now and its been a great time. Ive been to many of their locations and the mesa location is by far my favorite!(Thanks to Ricardo) This guy is awesome. As soon as i walk into the door he has my info pulled up before i even sit down! That to me is great customer service and great work ethic. Ive had a lot of family and friends switch over and theyve all told me they wished they wouldve switched over long ago. Great company/service, staff, and the best deal $$ youll come across for coverage!

Ro
Review №33

The Sushirecipes are not quite like others that I have enjoyed in the past. Maybe its because its Korean Style.

Lu
Review №34

I am very pleased with how well I was treated during my visit! Great customer service! Thank you for being very attentive and for welcoming me with a smile!

Sh
Review №35

VERY HELPFUL AND OFFER THE CHEAPEST INSURANCE OUT OF A LOT OF OTHER COMPANIES. I EVEN REFERRED MY FRIEND WHO NOW HAS INSURANCE WITH THEM.

Ki
Review №36

Navi’s Excellent Service very professional.

Wo
Review №37

Love it😍They are truly the best!!! By far the best service in Az

Me
Review №38

All the ladies that work at this agency are really great. I have recommended two family members to Access Auto Insurance & both times the rates were the best around, with great coverage and roadside assistance. I definitely recommend anyone needing auto insurance to check them out.

Mi
Review №39

Love this place the coverage is fast and after my accident u had everything I needed and resolved wothin a week

La
Review №40

Luz is awesome she help me and my dad have the same plan at a cheaper rate with roadside!! Its was fast easy and good turn out. Thanks again

Cy
Review №41

Great service & great people. Thanks ladies you guys are Awesome.

St
Review №42

I had a very good experience with this business. The agent conducted herself in a very professional manner, and was knowledgeable of the matters at hand.

As
Review №43

Fast, easy, and inexpensive. Did not even need to go to a location, they took care of me over the phone. Definitely satisfied, would recommend.

Ve
Review №44

They take good care of you,anything that you need they help you with it,they are very friendly. Than You so much Navil

An
Review №45

Yucsin was great and fast. She was very friendly and had a smile on her face throughout the whole process. She helped us get on the road with a very low cost insurance

Je
Review №46

I never do these reviews but I have to acknowledge what exceptional customer service I received from Nabil Valdez. She was AMAZING!! She made the entire experience pleasant and wonderful. She is so warm and and she honestly seems like she loves what she does!

Na
Review №47

Very professional, helpful and overall best auto insurance agent. I will be recommending, thank you.

At
Review №48

Such great service and friendly staff! Yucsin Perez was very helpful and sweet, I will definitely be recommending this place to everyone I know!

Ja
Review №49

Navil was awesome she answered every question I had and help me a lot

Mi
Review №50

I had an excellent experience with Neville, she is extremely professional and well-rounded in her profession. I would also like to thank her for all her help sincerely Michelle Sayre

Do
Review №51

They legit told me they wont cover because my car is deemed a luxury car I drive a 2008 Mercedes Benz... Nothing crazy to rave about... The rep was nice but the company sucks.

AN
Review №52

Very professional, and oustanding customer service. Makes me feel excited about paying my insurance. Their personalities are very beautiful.

Li
Review №53

Navil is awesome. She is very friendly and knowledgeable. She answers all my questions. She has a great attitude and is always willing to help.

J
Review №54

Yucsin is fantastic!! Love love love her. Very personable & friendly. Very professional. Extremely happy.

Gi
Review №55

They have amazing service and I really feel like they have their customers best interest in mind.

De
Review №56

Got ins here months ago and when I get called, I let them know when I can pay and they’re understanding

Ma
Review №57

The ladies in the Mesa Az office are always so pleasant and understanding....

bo
Review №58

Beatrice was AMAZING .... Very courteous and professional much appreciated ...thank you

su
Review №59

Had a good experience working with Navil. She was quick and didnt pressure me into anything I wasnt interested in. Good job Access Auto.

Na
Review №60

Yucsin was helpful, quick, great with giving me the info I needed to get the right insurance with price comparisons as well!

He
Review №61

Great customer service ! Navil and Yucsin are always very friendly and helpful. Highly recommend for anyone looking to purchase insurance .

Fe
Review №62

The agents at this office are really friendly they provide great customer service and are very helpful! I highly recommend them! Thank you Navil and Yucsin !!

Ha
Review №63

Great professional service my.agent navil should be in a position to train other agents how to.repesent access insurance in the professional manner that she does

je
Review №64

Love this Insurance.Very nice people specially **Navil **she always has a good vibe! THANK YOU FOR ALWAYS HELPING.You are Awesome!!!

Ca
Review №65

Amazing people. Willing to help you

Ma
Review №66

Yucsin waa very knowledgeable, pleasant, and .Helpful.I appreciate her help and Customer Service.Thank you Yucsin!!☺Happy Driver!

Vi
Review №67

Friendly kinda pricey but friendly

Ad
Review №68

Navil is awesome!!! Always so friendly and happy to help me with my insurance needs.

Ke
Review №69

So I had to go here to take care if something and Im kinda of in a rush, but I called before and they told me I had to come in so I get ready and leave and I finally get here and the office is closed because I guess everyone in here needs to take a hour lunch and I get there like 5 minutes after they take their hour lunch, I guess they must be pretty special and they didnt even mention their special hour lunch when they Said to come in the office like Im supposed to know their lunch Time

Ma
Review №70

Thank u access for being there for me your awesome Navil and Yucsin are very helpful

Ja
Review №71

Navil Is The Best! Shes Professional & Great @ Her JOB 💕 Everyone Is Soo Friendly But She Helpz Me Out Always

St
Review №72

Navil was great! Very knowledgeable and helpful. I will refer anyone i can especially for the bonus!

Lu
Review №73

Easiest and most flexible company I dealt with!

Ma
Review №74

Amazing place and great service! The staff is wonderful, Navil and Yucsin are the best!

Am
Review №75

I have been coming here for years! Great pricing and amazing customer service! I deal with Ricardo normally and he is as well as the rest of the staff very helpful and friendly!

Na
Review №76

Definitely recommend, Not only appreciable service but amazing and amiable staff!

An
Review №77

So easy and cheap to get car insurance. The girls are so nice and knowledgeable.

An
Review №78

Always the best prices and best customer service. Thanks Access InsuranceThanks Navil

Je
Review №79

Beatrice gives good customer service over the phone

Tr
Review №80

Been to a lot of insurance agencys and felt at home with access insurance! Luz answered all my questions and found me the best rate around! She was very helpful through the whole process!!! Thank you Luz!!!

St
Review №81

Navil was awsome she went above n beyond to help me

Ne
Review №82

Great customer service Skills !!!!truth be told they go above and beyond and never miss a beat. To my access auto insurance crew on 27th ave and camelback phx. you chicas are awesome!!!!always looking out for me and reminding me of my payment. The rest of them access insurance team members awesome as well..shout out to the mesa Az crew. Gracias thank you much and be blessed 👆🙏🙌💯

El
Review №83

Ive was with them for 4 years and loved them. Went some where else for 3 months and did not get treated the same. I came back where i belong

Ye
Review №84

Beatrice was friendly and professional. Amazing customer services.

4a
Review №85

Really kind and professional when ever I Interact with them

ar
Review №86

Been a loyal customer for years!! Love them!!

Le
Review №87

Excellent customer service. Luz and Ricardo are great, very helpful, answered all our questions to get us the best deal and always with a smile.

Vi
Review №88

I have been a customer for almost 20years..... Excellent customer service.Excellent rates.I highly recommend this insurance company.

We
Review №89

Great, fast, and friendly service. I would definitely recommend.

Da
Review №90

Best customer service and pricing. I just purchased another vehicle and no question, went back to Access for service.

ne
Review №91

Great costumer service from Navil, she is always smiling and friendly.

El
Review №92

I had a great experience there Navil was really helpful and the service was wonderful and the pricing was in our budget I recommend this place for anyone who is looking for good insurance.

Da
Review №93

I love this insurance company! They are the best Luz and Navil are very helpful they know me buy first name! They call you on ur bday just to say happy birthday! I recommend them highly !

Co
Review №94

Really great company very helpful and convenient I really like this service and the insurance representatives are outstanding I would recommend to anyone.

ch
Review №95

Very nice staff; quick and easy. Comfortable environment ☺

Ro
Review №96

Navil is very friendly and helpful! She knows me by name when she answers the phone!! 😀

MA
Review №97

Is a very good insurance company love it. I do recommend it

Da
Review №98

Navil and Yucsin were Awesome in helping us with our car insurance .

Co
Review №99

I am very pleased....I have no complaints

Al
Review №100

Good service. Awesome price.

Information
5 Photos
100 Comments
4.8 Rating
  • Address:1933 W Main St #5, Mesa, AZ 85201, United States
  • Site:https://www.access-insurance.com/our-locations/access-auto-insurance-diamond-mesa/?utm_source=google&utm_medium=local&utm_campaign=diamond-mesa
  • Phone:+1 480-668-4944
Categories
  • Auto insurance agency
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9:30am–6pm
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