My husband is currently in there and has been for 3 days. I’ve received no updates about him I’ve called over 40 times trying to get him or someone on the phone. I don’t recommend anyone putting someone they love here. And if I find out they release him without telling any family so he can be picked up because he has no money and no car I will be suing.

An absolutely horrible facility. Do not send your loved ones here for help. This place is supposed to be a mental health facility/rehab center. They do nothing except create more mental trauma for the patient. They will leave them in the lobby for 24 hours plus some before putting anyone in a room. Leaving them there to sleep in a chair. They do not counsel anyone to work on the root issue as to why they were admitted to begin with. Not recommend at all!!!!

It has been years since I was here and I understand that they are under new management. But I felt the need to leave more details after reading other reviews.To my understanding, this is a PUBLIC (not private) facility. Therefore, it would be my guess that this is a government funded facility. That being said, it was more than adequate. I came in via WellStar Hospital so I only had my personal belongings. I was given clothes to wear and toiletries (toothpaste, toothbrush, soap, a comb, etc..) I was in a room with one other person equipped with a full bathroom. We had three meals a day as well as snacks. Because I was brought in abruptly there were some things I needed help to take care of while I was there and the nurses were OVERLY accommodating. Visitors were allowed during posted hours and we were able to receive and place calls during available times. We were able to go outside (which I HAVE to state, isnt necessarily applicable in all facilities), attend therapy classes and watch tv. I was having trouble sleeping, as I was not used to a roommate, let alone one that snored and I was GIVEN earplugs.Yes, our time was scheduled for us. No the room and board wasnt luxurious. I relate my experience to that of summer camp just a little more regimented. Its not the Ritz and the meals arent being prepared by Gordon Ramsey but I dont know what the other reviewers who decided to leave negative responses expected. This isnt a private facility. Most of the people are brought here by the state. But you are clothed, you are fed and you are SAFE! Like others have stated, you have to WANT to get better. You have to be ready and able to receive help. If you arent, no matter where you go, nothing will help.

This place is a lifesaver! Words cant express how grateful we are for all youve done.Thank you all for listening, for caring, and showing genuine concern. Thank God for BHCC & COBBCSB.

Absolutely terrible facility. Only one staff member treats patients like human beings. Would not accommodate dietary restrictions. Avoid at all costs.

Terrible place if you are looking for help. My sister who is legally mentally disabled was sent to this facility by our local ER after she had been homeless and off her medication for several months. After a few days they released her and told her to have a nice day. We are now looking around the facility for my missing mentally disabled sister!

This was the worst experience I have ever had. I was in for detox and they could have cared less. I’ve had a couple of seizures from withdrawals of alcohol . I brought it to there attention and Amber literally told me that i would be ok and what’s one more. The whole staff acts like it’s a joke to be an addict and that the patients are lower than them. It’s all a joke to the staff and it made me feel embarrassed to ask for help.

This place is horrible, the staff and service has been less than adequate. The phones do not work for patients to receive calls. The patient in question stated they did not getting any information from the staff about treatment how everything worked just placed in a room. Has not been given a change of clothes in over 3 days. When asking a question only response is OK Ill get back to you . They said the environment and felt like they were incarcerated. Was given medication to make them sleepy then was told they were not able to sleep in their room. They are paid by head count an keep people way after they should be released . No proper mental health evaluation completed after being there over 72 hours.

This is a great place! Ms. Ria and the rest of the staff there are very helpful. Ms Catherine the counselor is always going out of her way to help the patients there. I was just there a month ago and I had a great experience!!!

Can’t wait to come and support my mental health again yaaah

UPDATE: I STILL STAND BY MY FIVE STARS. READ MY REVIEW IF YOU ARE SERIOUS ABOUT YOUR MENTAL HEALTH. ADDICTION IS A JOURNEY BUT THIS IS A CATAPULT! As of 2021, they are still accepting 24/7 with covid precautions, I got an associate on THE FIRST RING and she was very helpful!!!!! I was inquiring for a family member. And if you don’t get through immediately, it must be shift change. THEY WILL BE OPEN AND ACCEPTING CLIENTS, GO!ORIGINAL REVIEW:You must be willing and patient to get through processing. This was truly the cornerstone in my recovery. First of all, ITS FREE. second of all, intake is 24/7. You receive professional medical attention and drug therapy for detox. I detoxed from alcohol and was put on a cocktail over a span of 4-5 days and left feeling better than ever. They gave me social therapy, resources for life after a crisis, and meds for 30 days. Do not come here if you are aren’t ready to change. The nurses and social workers are underrated. They truly go through a lot but remain resilient and caring. You get three meals a day, toiletries, a room to yourself and free time most of the day. I recommend committing to whatever treatment plan they recommend. Usually 4-7 days. I was there for 5. It saved my life. Thank you Cobb Crisis Center!All you need to get started is an ID. If you can prep for it, they will allow 1-2 days personal comfy clothes to be brought in, except shoe strings or underwire bras. Thank

My family member is currently there, I wish I had read these reviews prior to taking them there. I am experiencing the same things total dysfunction. Its been a nightmare. Im hopeful that now I have spoken to a social worker all will be well and good, fingers crossed.

I was committed here and the environment was terrible and depressing. There were very few nurses who actually tried to help you. Everyone else was desensitized to any problem you had going on. I felt like my condition worsened the longer I stayed. The halls were bland and nothing about the place gave me incentive to get better.

I thought it was very nice & the staff was amazing.. I would definitely recommend this place to anyone seeking help..

I do not believe this place has the patient or the patients needs as a priority. The staff when available were not professional. Did not seem emergent when someone said they wish to end their life. All they cared about was catching up on what person was having sex with who. And what his baby mama said to his other baby mama. Or what color her mom got her toes painted on Sunday. Or guess what my child did. Nott one person in this building asked anyone in this waiting room if they were ok. Mental health. Drug abuse. Are not jokes people. You are the reason people that dont feel OK dont reach out. You are the reason no one asks for help. When someone feels like no one is listening you prove it by not listening. What are you actually here for. Is there a reason you chose to work here? I do not believe it was because you care about others. I will never recommend this place to anyone if they are ever in a crisis. The staff here will only make it worse.

I was referred here by The Zone. I called and spoke to several different people at The Zone, and they all said it was a great place. I decided to google the reviews before I went, and most of the reviews were bad, some were even horrifying. So, I backed out of going and researched drug and alcohol detox and rehabilitation centers. I spent a week doing that, just to come up right back where I started, out of drugs, out of money, and hours away from going through terrible DTs, or heroin withdraws . So, I went back to BHCC and checked myself in. I spent 7 days there and can tell you every single bad review on here is a lie. I ate like a queen, 3 meals a day and snacks in between, the staff are very nice and friendly, and I got to wear my own clothes. The only thing I didnt like about this place, was I couldnt smoke any cigarettes while I was in there, but they did give me a nicotine patch daily. I recommend this place to anyone needing help.

They willingly worked to save my life and they are doing it for many of my friends...the negative reviews are from people that are having trouble...but it is a good, helpful, nice place to get off drugs and alcohol...and to get your mental health headed in the right direction...

Garbage faculty. Thats why all nurses and techs move to ridgeveiw.

It has been over two years since I received “care” at this facility. I am no longer battling psychosis daily, been off medication for over a year, and all and all returned to my normal life. But at 7:45 am, I wake out of my sleep with flashbacks of this place.Unlike the reviews that you already read, I did not have five or six roommates. I only had one. I’m sure this is because I was there for psych and not drugs. I was in hospital clothes when I arrived and they did give me proper clothing. I was able to shower every day. I remember visiting the dining hall multiple times per day. So I will not speak ill on any of that.These are the top three worst incidents that routinely give me nightmares and keep me up at night. 1) The Staff- I remember Lark. They use code names amongst themselves when dealing with patients who have mental illnesses. This is a tactic sometimes used to put patients at ease, make them feel like they have a friend they can trust so they’re more cooperative. But the way the staff used this, was horrible. She would speak gibberish to me. There was a man with a fake cast and crutches who would sing songs with sublimal and disturbing messages all day long in the common area. I can 100% say that I felt this tactic was used to incite perturbation along the psych patients for the staff’s amusement.2) The Lunchroom- At the time, I had been vegetarian since I was 12. And even though I was in a mental state where I couldn’t even remember my birthday, I knew I couldn’t eat meat. There was barely anything for me to eat but I won’t hold that against them! Most facilities are not vegetarian friendly either. I was perfectly fine surviving off of juice and granola bars, I have before.What made this unacceptable was the fact the staff not only ridiculed me, but either called my parents to ask what I would eat (which my parents deny) or found it on my social media. The only meat I will eat is sushi. Not even fish by itself, but only sushi because doesn’t hurt my stomach. * Sidenote: I could barely form a coherent statement on my own during this time. To this day, my mom denies that anyone called her and asked about my diet specifically. The only other place I could think of is my Twitter. I don’t have any proof, but this is the logic that I’m using.* I refused to leave my room during lunch time because I knew I was just going to sit at the table without a plate. One of the staff members called out my name and said “We have sushi today!” So I rushed down the hall passed the security guard that stands between the bedrooms and the common area, and I was immediately locked out. Like a rat in a trap.3) The Altercation- I don’t blamed the staff who was present at the time for this event, they did the best they could. We did arts and crafts and were making vision boards. Very peaceful. Out of nowhere, another patient bum rushes into the room and begins fighting a patient who was right next to me. Unfortunately, I was caught in between them. I wasn’t hurt, just shocked. I do blame this facility for mixing drug and psych patients, they need a better policy.In conclusion, it is my opinion that this place is just a dozen and a half employees trying to kill time before their shifts end. Go to Ridgeview, go home, go anywhere but here. Do not bring anyone you care about here. Do not allow Wellstar to bring you here. I have a five year plan in place right now so that I will be an actuary with a PhD. I will make well over six figures before the age of 28. And I swear before Almighty God, I will buy this place out and tear it to the ground before year 2030.

VERY disorganized! I can’t speak on the quality of care given in this facility, as my significant other was a patient and not myself. But I can say that the staff is very disorganized and it was extremely difficult to get information about my SO’s well being and care. Even though he signed the proper forms of consent to make me aware of his care. The front desk and back of facility staff do not seem to communicate at all, as I came across multiple excuses of “miscommunication” when trying to receive information about my loved one. Very frustrating and disappointing.

DO NOT SEND YOUR FAMILY HERE!!! I was here for 3 days because of me feeling suicidal so i decided to recieve help. Here is a LIST of things WRONG...1. I waited 6 hrs just to be taken in the back2. They STRIPPED me of EVERYTHING even my underwear and bra and REFUSED to give me disposal underwear.3. After 2 nights i begged for my underwear they gave me A PULL UP!!!4. You share a room with 5 other people in HARD recliners!5. They refuse to explain meds you are recieving.6. At night they are LOUD and are RUDE all shifts!7. Told them i was vegetarian and they MADE FUN OF ME! told me i wad a veterian and i eat DOG FOOD! They refused to change it so i BARELY ATE!8. When talking to a NP they rush you and talk over you!9. When i was asked if i felt ok to go home or did i feel i needed more treatment i told the NP i was feeling better due to the meds amd felt like i could go home UNLESS they felt like i needed to stay. She WALKED AWAY AMD STARTED TALKING TO ANOTHER PT! I asked her about a note excusing me from work since i was here she said Thats not my job figure it out10. They told me i was going home and after 9 hrs they FINALLY released me and handed me my discharge papers. They put on it I WITHDREW FROM CARE AND REFUSED CARE! I pitched a fit because it wasnt true they told me i was ok to go home!11. It took my husband 2 days to FINALLY get someone to answer a phone to see me! He gets there @ 8 or 9am and they tell him itll be a min. By 345pm THEY TELL HIM IM GETTING DISCHARGED!!!!THERE IS SO MUCH MORE!!!!! I REFUSE TO SEEK HELP THROUGH THEM EVER AGAIN!!!!!!!

Best places to be quarantined away from your wife!

I hated yo give it one star. It should be negative 10 stars! I would not send my worst enemy to this horrible place. I was there for 24 hours and going through bad heroin withdrawals. The giy at the front desk acts real nice and says all kinds of great stuff to make you feel comfortable but that is just the security guard and once you get to the back, thats when you will see what really goes on. They take all of your clothes and personals and make you wear paper pants and shirt. They took my panties while on period for god sakes!! Took my bra They give you nothing to shower with. Twouldnt let me have phone numbers I had previously written down to call my people. They make you sit and lay in a hard plastic recliner in a room with 6 other people all there for different various reasons for no less than 72 hours for observation. Its like they purposely throw all these people in one room with various problems and just see how soon they will break. The staff doesnt care about anything anyone is going thru. They wouldnt give me any detox meds and only would take my vital signs? I was hurting and in tears for hours and they did nothing to help me. I finally told those worthless peiple to discharge me immediately and it took an hour to get out the door. If your coming off of heroin. Do not go here you would be more comforable detoxing cold turkey at home, at least youd have a bed and shower. So i recommend Call highland river detox center in cedartown. Google the number. Its a medical detox they give you the proper meds, have actual beds, they are very very nice people and they will help you more than other place i have ever been to. I am going back to that place tomorrow morning.

This facility is a joke and should be shut down!! DO NOT let your friends, nor family members come here. You will regret it. The people that work at this place are VERY disrespectful and unorganized. They show no compassion nor respect whatsoever!!!

Good facility; people are helpful and so nice. helped my grandson on road to being well and whole

People who work here.is disrespect me every time I call....all a want is visit some family member. There.👎

They were very caring and made you feel safe

The most unprofessional, rudest , staff i have ever seen this facility will deprive your family member of basic necessities they will tell multiple non factual statements .there only goal is to show up and draw their paycheck at end of week . avoid this place for your loved ones seek professional help , its not there

Keep going,dont stop,I would give this place 0 stars if I could.My husband volunteered to go there for depression and I took him,the staff knew he was my husband cause I went with him through the admitting procedures.Tell why I had to fuss and clown with the staff to get updates on my husband,they let me and my children,his children sat for almost 48 worried before they gave me info on him .They told me I need a code that should have been given to me upon admitting him,they just left us hanging like my husband didnt have a family.If you can find another center please bypass this placeif you can.My husband also started that upon his second visit there he didnt receive and medication management so what was the purpose going there when he has a bed at home.

Its a place to get better.

Im one of the security guard here. All are welcome to start your road to recovery

Professional and Compassionate