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Remachines
464 N Sherman Ave, Madison, WI 53704, United States
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Je
Review №1

They are so friendly and helpful! Its such a relief to be able to take your computer to a place that isnt trying to push you into buying something new or ripping you off. Definitely going back for all my future computer repair needs!

Ur
Review №2

I love this place. This is where I go to get my technology first. Id way rather spend my money at Remachines than on Amazon, because Remachines always has really good deals on equipment and plenty of it.The quality is top-notch on their gear. I bought a gaming computer that happened to be there for a really, really good price, completely upgrading my experience. I love it. 10/10 for value and quality. The only times that Ive ever had problems with gear I bought from there, theyve exchanged or fixed it right there on the spot.Another great reason to come here is the lady who basically runs the show. Bao is knowledgeable, fun, and hooks me up with what I need, I always leave that store with a big smile on my face. I can always trust Remachines over some big dirty corporation.

Ke
Review №3

I lost my cpu fan and had a Zoom conf in 2 days. They had it done in a day and at a very fair price. Very professional. My second transaction with them. I wont go anywhere else.

Al
Review №4

I emailed them wondering if they had a solution to my problem. I got a response early in the morning almost 2 hours before they open. They made super helpful suggestions and I was able to go there right away and pick it up. When I did get there I was very quickly and kindly helped. All of that help and the part I needed for just $10. Great place

Mi
Review №5

Remachines made a custom build computer specifically to meet our business needs. Boa was absolutely awesome to work with from start to finish - excellent and timely communication from asking about our needs at the beginning to keeping us informed throughout. The computer does everything we need it to, and so much faster than our old computer. So glad we found Remachines and made the decision to do business there.

An
Review №6

Remachines is awesome! I needed the speakers replaced on my Macbook Pro and called in the morning. I was able to take it in right away and Bao fixed my laptop in no time! Everyone was so friendly and Im so happy to have my laptop in tip top shape again. The prices are so reasonable as well! I highly recommend Remachines!!

Ky
Review №7

Ive Been going to Remachines for at least five years. Whether I need work done or a used piece of equipment they always come through. They are fast and knowledgeable and at a great price point!

Ch
Review №8

They gave me a free power cord for my graphics card. Great service, thanks!

Ma
Review №9

I had an old desktop that started with no display. Bow asked me a couple of questions, powered up and figured it out in about 5 minutes. I was impressed as to her professional demeanor and capability.

ul
Review №10

Its a nice small shop that gets the job done, Ive sent my pc in a couple of times for upgrades and they tend to get back to me fairly quickly, I would totally recommend if your afraid to upgrade your pc yourself like me.

Ni
Review №11

I was just buying one of their used monitors but nice friendly folks would recommend. Support small biz!

Sh
Review №12

Boa was extremely helpful in assessing my computers issues and the stars aligned in locating what was needed to fix it! Each staff member I interacted with was incredibly helpful, polite and knowledgeable. I will most definitely refer my friends, family and colleagues to ReMachines in the future!

Do
Review №13

This is a magical and somewhat cluttered place full of computers, dongles and all sorts of other electronics and peripherals. They recycle and re-use old tech and I love that right from the start. They are locally owned. Keeping it local, yeah. All of that said: Boa is a lifesaver. She took the motherboard out of my broken flip phone and put it in an intact one, keeping me from losing a lot of passwords and contacts. She explained the service well and charged me a reasonable price. As a vintage electronics collector and refurbisher, I have no doubt that Remachines will do more excellent work for me in the future.

Jo
Review №14

Recently bought a gaming pc. Very helpful service, and great rates. Locally owned small business. It is my new go to for everything computer related.

Gr
Review №15

I worked with Boa on two separate occasions and both times she 4 professional and helpful. Highly recommended.

Re
Review №16

The owner reached out to me and apologized for my experience. As a result, I changed the star from a 1 to a 3. He was genuine about addressing the issues I experienced. I understand that things are difficult, on so many levels, for employees, management, and customers due to the pandemic. This experience really was an eye opener to this reality we are all trying to cope with. Im grateful that Nate cares so much about the quality of his business and I only want to help. His sincerity impacted my opinion of his company in a positive manner.

Jo
Review №17

My computer wasnt communicating with my monitor, so I went in to have it looked at. They were extremely knowledgeable and friendly. They diagnosed the problem and fixed me up in record time and really affordably. I highly recommend them!

Jo
Review №18

Had a wonderful experience ......Bao really saved me after failed hard drive on my main business computer. Refurb unit up and running with my restored files. Super Happy.

Sa
Review №19

I love re machines. I have had terrible luck throughout the years with any brand new computer I have ever bought. The refurbished laptop I got here has been the best most reliable computer I have had.I was looking for a new laptop for work recently. For some reason I purchased a laptop from a big box store knowing in the back of my mind I should just go to re machines. I ended up returning two computers in the span of three weeks because I was having issues straight out the gate.so I returned it and just bought a another refurbished computer and I’m so happy with my decision. Their prices are also really fair and you get a 90 day warranty it’s only 25 extra for a year warranty. If you don’t want to spend 1,000 plus dollars on a top of the line new computer you are way better off buying a refurbished one here than you are a mid range to low end brand new computer. I can’t reccomend them enough

Ka
Review №20

I bought my computer from Best Buy in 2019 and have had nothing but problems with it. I have taken it to Geek Squad numerous times for various problems and they are unable to resolve the problem. The final straw came when I worked with Geek Squad over the phone for 3 hours trying to figure out why my laptop camera was not working. They could not find the missing drivers. I researched local computer repair, found Remachines, and worked with Boa. She looked at my laptop and found a button that needed to be turned on. Problem resolved. Thank you Boa, for providing personable and thorough service! I cant wait to drop Geek Squad service and tell them why.

Au
Review №21

I called them to ask if they had any MacBooks the lady on the phone said yes but she needed to finish fixing it I said I’ll take it and she told me to call her the next day at around 12:00-3:00 to see if it’s done I called her at 12:27 and she told me it was sold you couldn’t have held it for me until those hours like really

Ka
Review №22

Remachines were truly a lifesaver when I ended up breaking my computer screen. The employees were extremely helpful--they immediately helped me replace my screen upon arriving, with no wait time. I was walked through every step of the process and offered several options. I would definitely recommend Remachines for any electronic-related need.

So
Review №23

Remachines is fantastic. When my work computer died, they were able to outfit me with a new one in only a few days and save the data from my old machine. The service is fantastic and prices are so reasonable. 10/10 would recommend.

jo
Review №24

I am very pleased with the service I received from Remachines. The owner did a thorough diagnostic of my computer and fixed my issues quickly (same day) and for a very reasonable price. I will definitely be going to Remachines with any future issues I encounter on my devices. I highly recommend Remachines!

Jo
Review №25

Good, personal service. Got my RAM reseated, internal dust cleared, and a good look and explanation of the inside of my laptop. Would go to again.

Sh
Review №26

Very nice. Fair price. Make me hate pc less

Ma
Review №27

Response to fixing our old Mac desktop was tailored to our needs - couldn’t be happier

Ca
Review №28

Remachines once again saved the day! My computer started showing some weird Bitlocker message. I tried everything I could find online and it didnt look like there were any options left besides wiping it and starting over (and Id lose all my data). The geniuses at Remachines first tried to walk me through some things over the phone, and when I finally took it in they were able to fix it for a mere $45! No lost data! Im so grateful for their prompt and friendly service!

Ab
Review №29

First time ever getting a computer serviced and have nothing but good things to say working with Remachines. Good pricing, friendly workers who told me exactly what was going on and kept me updated throughout the whole process. Definitely recommend.

Je
Review №30

Very friendly and professional. Fixed my problem and showed me how to do fix it at home if the problem arises again. No charge! Thanks so much!

Ka
Review №31

I found this place when looking for somewhere to recycle old VCR tapes. Nate responded promptly to my inquiry (on a Sunday!) For a nominal fee they took my tapes. I also made a purchase thanks to Boa, the employee who was working that day. She was awesome and efficient! I will definitely return!!

Ra
Review №32

I have been to this Remachines many times and every time they have done my right. They have a very competent staff on hand who are helpful throughout the whole experience. The pricing they adhere to is very fair. I went through a bit of trial and error before I found this place, with one repair shop breaking my computer further. They were able to fix and I have been with them every since. They take pride in fixing your computer and I cannot recommend them higher. This is a very good place to get your computer fixed.

Wi
Review №33

Very knowledgeable staff. I received opinions from different staff members from what I described as the issue with my computer with the same suggestion what was wrong and the repair made my computer like new. Thank you.

Sa
Review №34

They were very helpful and knowledgeable with my hard-drive that went out -- although they were not able to fix it or recover the data, they were able to send me on to a data restoration company and with a coupon at that!They also replaced a broken laptop screen for a very reasonable price and very quickly (even with having to order the screen)!I would definitely recommend them to anyone in need of computer repairs issues.

Ma
Review №35

Great store. Cheap, reliable refurbished laptops. Love the option of buying used from a local store!

Ch
Review №36

Great and fast repair done for my MacBook pro. Will be coming back for any other computer repair needs I have.

Ad
Review №37

Remachines has provided IT support to my business for 3 years. I have been satisfied with their work and would recommend them. Their team is very reliable and is willing to go the extra mile to support their clients.

Ma
Review №38

Remachines hooked me up with a great used laptop that I am very happy with. They were flexible, easy to work with, and offered good advice. I was a little apprehensive at first, but after a few months of use, I can honestly say my new (used) laptop has exceeded my expectations.

K
Review №39

They were professional and replaced the charging port on my laptop quickly, even during the COVID-19 Safer at Home Order. Thank you so much for getting me back to work fast and hassle-free!

Is
Review №40

I had 2 hard disks on my computer. I didn’t know that one of them was burned out.They figured it out and fixed it. The price and timing was very reasonable.I would strongly recommend this company.

An
Review №41

I got two 24 Lenovo monitors for $70 each! along with the $20 on HDMI cords i spent $160 on two monitors when i wouldve spent way more somewhere else. 10/10 would recommend

TA
Review №42

Great deal, great service, great owner! Very knowledgeable staff too.

Lo
Review №43

I am pleased with the customer service. The technician did everything possible to replicate the crashing issue I needed fixed, and though unsuccessful at that eliminated hardware as a cause, which I could not do alone. Courteous and helpful, answered all my questions, and a reasonable price, too. I will happily return to Remachines with future computer problems.

te
Review №44

They fixed my stuck modem in less than 5 minutes, after I spent the better part of three days, trying many the the step-by-step instructions from YouTube. And went above and beyond to help with my bad day. When I went to leave, my car was dead, one of there employees, offered to jump my car. I tried several times to offer payment, and she wouldnt take anything! The also recycle many computers/electronics, and sell rebuilt computers/screens at a great price!

Na
Review №45

My laptop screen was smashed and the trackpad no longer worked. I thought I would have to replace the whole thing, but Remachines repaired it for a fraction of the cost. I am very happy with the quality of the work they performed, and would recommend them to anyone in need of computer repairs.

Mi
Review №46

Bao was very welcoming, efficient and sed in building a computer for my son and crediting a trade in. I am certain to return to Remachines for future computer essentials. Thank you!

To
Review №47

Had what I needed used for a good price.

Am
Review №48

Great Customer Service and great computer upgrade. No issues. I highly recommend!

Ro
Review №49

Extremely helpful, knowledgeable, and the prices are very reasonable.

Al
Review №50

I had an issue with my computer that required me to reinstall my OS. I thought I could do it myself but after running into trouble called Remachines. Explained my issue and had all my questions answered. I brought my computer to them and they completed the service same day. I have had my computer back for a few days and it works perfectly. I will use Remachines for any future tech issues/services.

cl
Review №51

Great price to purchase used conputers for really good price also good for low-cost repairs, highly recommend 😊

Jo
Review №52

They fixed my computer quickly and for a reasonable price.

Li
Review №53

I took my laptop to them to be cleanup asbit was running slow and had alot of malware. I expected to leave it for 24-48 hours, but it was ready to go in a couple of hours. Pricing was clearly explained ahead of time and when I picked up the machine, the work completed was thoroughy explained as well. In the past I have also purchased used lap top computers and they have always worked well. I appreciate the service and will be back in the future!

Ma
Review №54

Always the best care of computers. They understand your need and will not sell you anything you dont need. I have worked with this company since the beginning and nothing has changed. Very professional, very knowledgeable and very reasonable.They even help you with any questions big or small and dont treat you as the question was small.

Da
Review №55

Got two used monitors for sale after seeing their Craigslist Ads for my mining rigs. They are pretty cheap and pretty reliable. The stuff there is definitely really helpful. Will recommend the place to anyone! Hope they have great business!

M
Review №56

Needed a battery for my laptop. They were very clear about options and price. Communication is excellent and pricing, fair.

ni
Review №57

Great service on my wifes waaaaayyyyyy out of warranty macbook air. nice people and very fair prices. highly recommend.

Ro
Review №58

Took all of my old computer gear with no fuss. Attendant was helpful and website was very clear about which items incur a fee.

De
Review №59

I came to Remachines due to reading a review about a custom built water cooling PC that was fixed quickly and efficiently. After bringing in my custom built water cooling PC, it was there for about 2 weeks, 2 nonfunctioning radiators were removed and I was asked to come pick up my still non functioning pc and to pay $200 for the work they did. Staff stated that they had spent too much time on the computer and would not put anymore time into it, despite me willing to wait as long as it would take.During the 2 weeks my computer was at Remachines, every few days I would recieve a phone call from staff updating me on where they were at or what the next steps were. I was told the same information multiple times. I was patient and willing to pay more to have my rig fixed, but Remachines refused to work on the computer.I find it incredibly inappropriate to turn away a customer because the project took too much time

Br
Review №60

I love the new location, its super convenient to eastsiders (like me). It took me 3 minutes to get there, park in their lot (off-street parking = awesome!!) and drop off my computer. Nate diagnosed the problem with my parents computer (it was basically dead) and recommended some replacements. Then he helped recover all the files off of it, so we could move them to their new computer. Great service and great new location!

Ly
Review №61

We have worked with Nate at REMACHINES for four years. He is honest, reliable, punctual, and filled with good hearted quick wit. The tech support is amazing: Problems were solved fast. We are lucky to have his help.

N
Review №62

Fantastic place, in and out in half an hour with the fix to a water damaged computer.

He
Review №63

Best place to get your laptop or pc or even a MacBook

Me
Review №64

The new location is great! It makes pick-ups and drop-offs super easy. Thanks for taking great care of me and my laptop!

Da
Review №65

Great shop for used and refurbished electronics.

Da
Review №66

I stupidly overwrote my 2TB external and they were able to recover all my lost data. And did it fast and cheaper than bigger companies.

Tr
Review №67

Great deal on a fast-reliable laptop, plus they provide an easy way to keep the planet clean with their e-recycling services.

Ni
Review №68

Great place for computer repairs; Helpful and friendly staff; Came in with a simple problem to fix and they took 10 minutes and didnt charge me; I will definitely return.

Al
Review №69

Wanted to recycle some old computer parts and my tower, more than helpful, plus lots pf goodies to explore for tech geeks cool place

Lu
Review №70

$40 for a diagnostic, what a joke. Unprofessional and bad socials skills on their part and the guy seemed angry when I told him my computer was still freezing after they “fixed it”. Very messy too, go to ubreakit, I fix and they have a free diagnostic and way better staff.

Ad
Review №71

Very easy to work with and find a time to meet up with him. Highly recommended.

sa
Review №72

Love Remachines - responsive, on time, on budget... great service.

La
Review №73

I got a gaming pc from craigslist and had no idea how to fix the booting issues. They took a look for free and when the simple fix didnt work the price for the repair was very reasonable. I would absolutely recommend going here for repair or if you are just looking for a decent computer to buy.

Information
8 Photos
73 Comments
4.9 Rating
  • Address:464 N Sherman Ave, Madison, WI 53704, United States
  • Site:https://remachines.com/
  • Phone:+1 608-205-8668
Categories
  • Computer consultant
  • Computer repair service
  • Computer networking center
  • Computer service
  • Computer store
  • Computer support and services
  • Recycling center
  • Security system installer
  • Used computer store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–5pm
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