user
Computer Concepts
1360 Regent St #250, Madison, WI 53715, United States
Appearance

Comments
Sa
Review №1

Super helpful, knowledgable, and at a great price! They are dedicated to making sure your tech problems are solved regardless of ongoing problems or 1 time fixes.

k
Review №2

Motherboard got fried and I came to them to diagnose the issue and install the replacement. Great work, reasonable price.

El
Review №3

Showed up at a designated time we established and no one there, no response.

Ma
Review №4

I worked with Noah throughout my repair and he was very useful, polite, and professional. When searching for a place to repair my laptop (hardware) one place didnt make it very convenient and the other basically said I had a cheap laptop and should just purchase a new one. There was one mishap during the process that was in no way Computer Concepts fault but Noah went above what was expected.In the end, it was a quick turn around and I found their prices competitive/reasonable!

Mi
Review №5

My experience with computer concepts was, unfortunately, terrible. After a house fire at my home, I took my computer to computer concepts to recover the data (personal photos and videos). They were able to recover the data and agreed to keep the data safe until I purchased a new device. However, they erroneously discarded the data and could not recover it. I lost all my photos and video as a result of their error. I received conflicting explanations regarding what happened. I attempted to reach a solution to compensate me for this loss, but computer concepts did not follow through. Just an awful experience that I hope no other consumer has to experience.

Je
Review №6

Rick replaced my failed hard drive, and recovered and loaded all of my data in short turnaround at an incredibly reasonable cost. Rick is professional, friendly, and skilled. I highly recommend Computer Concepts, my new preferred provider for my companys tech needs.

Ja
Review №7

I ended up having to pick up my computer before they could fix it up. They did fully refund me for not delivering in the time they promised and offered a sincere apology. Sounds like it was out of character for them.

De
Review №8

Great job fixing my laptop, very open to working with you if you need your device back quickly!

Mi
Review №9

Super quick turn around time for my diagnostic check. Super nice staff as well

Ma
Review №10

Gets back to you quickly, very convenient, prices are fair and theyve been very trustworthy. Definitely recommend.

Ch
Review №11

It doesnt exist anymore -_-

Ba
Review №12

Not an actual store just a drop off site for repairs.

Information
8 Photos
12 Comments
3.8 Rating
  • Address:1360 Regent St #250, Madison, WI 53715, United States
  • Site:http://www.madisoncomputerhelp.com/
  • Phone:+1 608-513-9300
Categories
  • Computer consultant
  • Computer repair service
  • Computer security service
  • Computer service
  • Computer support and services
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:9am–4pm
  • Saturday:Closed
  • Sunday:8am–7pm
Similar organizations