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Chem-Dry of Madison
921 Applegate Rd, Madison, WI 53713, United States
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Tr
Review №1

Great cleaning job and customer service. Antonio and his partner was so friendly walked me through the house before they leave to make sure I like what they had done and take their time explained what they did. He also patiently wait after he done until I come back to lock the doors. Thanks Chem dry for such a good experience and staffs. Highly recommended!

DY
Review №2

I had a great experience with using chem-dry and especially with Brett who was amazing at explaining everything and was truly a professional!! Even though the cost for me was pricier than what Ive payed for in the past but as the saying goes, you get what you pay for and the quality was worth it. I also had some stains that I was concerned about and Brett was able to get it removed. Im glad I chose chem-dry and I will not hesitate to recommend this company to family and friends.

Ch
Review №3

I have used Chem-Dry twice. Both times I was really pleased. Their technicians are thorough, hard working and pleasure to work with. I have pets. The product to clean and neutralize odors really works. Also, my rugs dry twice as fast as regular cleaners. I will definitely use them again!

Sh
Review №4

Chem-Dry did an excellent job with removing pet odors and stains from our family room carpet. We appreciated Antonio’s expertise and hard work. We will definitely use Chem-Dry again!

Sh
Review №5

Antonio did an excellent job today. He was very thorough. And was here exactly when he said he would be. I’m a happy customer 👍🏻

Je
Review №6

The gentlemen were very professional and polite, worked hard and did a fabulous job on our carpets. I would highly recommend this company!!! Job well done!!!

Je
Review №7

This is my first experience using him ChemDry for carpet cleaning. I appreciated the communication and responsiveness from the time I set up the appointment to the time my carpets were cleaned. I especially liked the fact that we went over the pricing before he started. That gave me an opportunity to 1) avoid sticker shock 2) to make decisions about how many add-ons I wanted to include.I’m very happy with the service received and the carpets look great!

Ca
Review №8

Jake and Joseph were AWESOME! They cleaned the living room in our RV park model as well as a berber carpeted attached sun room. We chose to have them sanitize as well since we just bought the home and it hadnt been lived in for a couple of years and smelled musty. The carpets look and smell great. Thank you so much, Jake and Joseph! (Cathy and Bob) ; - )

Co
Review №9

Would definitely recommend this service. We are a young couple that had never hired a cleaning service before. Our dog had peed on our mattress and was not noticed until hours later.The Chem-Dry cleaner showed up on time, discussed what we would be working on (mattress plus a couple carpet pet stains) and was upfront with the cost before work began (which I really appreciate with services like this!). He was also upfront and set reasonable expectations regarding older stains i.e. “I can take care of the odor if that’s a problem but this stain has likely been there too long to remove completely” when discussing the carpet stains.He worked fast completing the work in about 35 minutes and the pee stain on the mattress was erased. He also offered to come back free of charge if the odor returns in a couple days. We went over the cost again (which had not changed) and he provided a couple tall cans of pet stain sprays of different potency so that we could continue to treat the spots or new spots if we wanted.All and all I would highly recommend this service and will confidently go back to them for future cleaning needs.

Ka
Review №10

On first look they did a great job. They came on time and were friendly and professional. They were done earlier than expected. Would definitely use them again.

Sa
Review №11

Excellent results!! The traffic areas look like new as does the rest of the carpet. The associates were timely and friendly.

De
Review №12

Very impressed with Jake and Jerome. They work very well as a team. They listened and followed through with a beautifully done cleaning job. Very personable as well as being hard working and professional. My daughter-in-law Stacy also was very impressed with them and their work. They definitely will be invited back again. Thank you!

Da
Review №13

Young man, very professional, great workmanship. This young man exhibited experience, knowledge of his work and represented his company well. Would absolutely recommend them over other companies.

Sh
Review №14

I always hire ChemDry of Madison. They do a fantastic job and are very professional and friendly! My tile, rugs and furniture look clean again and everything smells so much better. Thank you!

No
Review №15

They came into our apartment (on the 3rd story) and cleaned our apartment’s dirty carpet. It had been gross ever since we moved in and only got worse with our puppy peeing all over it. They came in and quickly went to work. It doesn’t smell like pee at all now and the carpet has never been so clean!

De
Review №16

Great service! They were prompt and good communication. The service was efficient and they did great job cleaning the carpets and getting rid of pet stains. Highly recommend!

Th
Review №17

The service tech was knowledgeable, friendly, on time and appeared to be motivated to do good work. He was professional and I was happy with the carpet cleaning. I would not hesitate to use them again.

Da
Review №18

Very prompt, courteous and worked efficiently.Will definitely have them again

Kr
Review №19

I was able to get an appointment within a week of calling to schedule something, the technicians arrived on time, explained everything they were doing, and were professional and efficient. Ive used this service for years and have always been happy with it.

Je
Review №20

An great job with my sofa and area rugs. They were recommended by Woodworks-Madison where I bought my Smith Brothers Sofa. I can also highly recommend Chem Dry, Thanks for the great job!

Fl
Review №21

They were early, fast and efficient, and came in under the original phone quote in terms of cost. Highly satisfied w/the experience. Jake and his teammate were great. :)

Ru
Review №22

Jacob was amazing to work with. Not only very professional, but went the extra mile to get the carpet clean. Highly recommend them.

Ro
Review №23

Shawn has been cleaning our carpets for years. I highly recommend them. Always happy with the end results.

Be
Review №24

I was having houseguests in a few days and they fit me in beforehand. Great communication, kind, efficient, a great experience.

Le
Review №25

Agent of chem dry arrived on time. He was efficient and worked very hard on a stubborn stain. This is my second time using chem dry. Very satisfied each time.

Ti
Review №26

They always do a thorough job of cleaning our carpets! They had a cancellation in their schedule today & called to see if they could come earlier! Polite, professional & quality work

Pe
Review №27

Conscientious young men got down to work. Very personable. Jake and Jake were a team

Bi
Review №28

We’ve been using Chem Dry on our rentals for over 25 years. They do a great job!

Su
Review №29

The Chem Dry Team was friendly and worked really hard to get out some terrible stains in our carpet. They willingly spent a lot of time cleaning every inch of our white sectional sofa. Everything looks great!

cl
Review №30

Dog smell: terminated! Couldn’t be happier. Technician was nice and personable.

ka
Review №31

Young men very through and worked hard. Explained everything they were doing. A+ for these two young men.

Jo
Review №32

After some mis communication we were pleased with the results and the young man was very helpful in explaining the process, good worker.

Vi
Review №33

Not satisfied at all! The crew left dirt all along the walls, left shoe prints (did not wear shoe covers) after cleaning, on left oily round and steel-like stains on Pergo flooring. Will not recommend this service

Qi
Review №34

Great service! Our carpet is pretty much worn and we were not sure if its worth to get it cleaned. After their service, we are very happy! Michael did wonderful job! He is very professional and responsible, and he was very careful to check every part of the carpet. We strongly recommend using this company to clean your carpet!Q. Chu

Ji
Review №35

Great job. Carpets look awesome.

Ai
Review №36

I love the outcome of what Brad did job well done

Ca
Review №37

Excellent service! Got a call that they were ahead of time to see if it was ok to show up early. Carpet looks like new now. Will definitely use ChemDry again.

Bi
Review №38

Very pleased with the results and professionalism of the team.

Sa
Review №39

Great service, great results as always.

Ru
Review №40

Good job, good deals.

Am
Review №41

I used chem dry of Madison today for the first time and am sincerely impressed by the quality of work, communication, professionalism, and outcome of cleaning both my carpet and sectional. Jason’s attention to detail in cleaning my sofa is what prompted me to draft this review. I cannot say enough good things about my experience today and will certainly be giving my business back to this company again in the future! Thank you Jason!

Ma
Review №42

Very happy with everything about ChemDry.

ch
Review №43

They were very professional, friendly, and conscientious.

Li
Review №44

This was my first time hiring this company and I was impressed with everything about them. The process was seamless from the scheduling phone call to the finished cleaning. It had been 7 years since my carpets had been cleaned and I had various cats in those years. With the process Chem-Dry uses, the carpets now look brilliant and I know the health and safety of my cats was preserved. I cant thank Chem-Dry enough. I will definitely be a repeat customer!

Ma
Review №45

One of your truck drivers almost hit my boyfriend today in traffic when my boyfriend was trying to merge into the lane over.Your driver started screaming at us from his window.Never once experienced service with the company but probably never will

Le
Review №46

I called ChemDry to have urine stains removed from the carpeting in an apartment. They guaranteed the stains and odor would be gone. After the first treatment and $265 later, the smell was severe and when I phoned, I was told to leave the windows open for a few days. I waited 2 weeks and the smell was still there. When I called, the employee came back and gave another treatment and the machine he used ripped up the carpet leading to the bedroom. When I moved from the apt 2 weeks later, I was charged $241 for new carpet. I called ChemDry who wouldnt stand behind their work and Im now out $506. I do not recommend this company.

Co
Review №47

Wonderful job on my carpet - Antonio was great and efficient. First time user and will use again in another year.

Bj
Review №48

HORRIBLE!!! 3 HOURS late! Had vehicle issues; I get that. But tech at our home had to leave to rescue his boss; resulting in a delay of 3 hours. Carpets are soaking wet after 16 hours; have A/C on and fans; I dont think they did any extraction of water from the cleaning; have used them before and carpets dried in 4-5 hours; hurried experience today. WILL NEVER USE THEM AGAIN!! BYE-BYE!!

An
Review №49

Excellent work!

Ri
Review №50

Wow my carpet looks amazing after chemdry came to my house today. We are very satisfied with there service. We highly recommend them to anyone. We will have them back in the spring time. Chris was very professional and on time. Thanks Chris.

St
Review №51

I asked for the service technician to wear booties and he showed up without booties. He was NOT told by the receptionist to wear the footgear. I sent him away and have not heard from Kim dry since. Very poore communications I sent him away and have not heard from Chem Dry since. Very poor communications.

Ra
Review №52

Arrived promptly. Employee was very nice and understanding of a difficult situation that I was dealing with. Receptionist was equally as friendly and accommodating. Cleaning had totally eliminated everything and I was pleased. Would recommend this company to anyone.

Da
Review №53

Chris did an excellent job on our carpets! He was fast, everything looked really great when he was done. Very professional. The only reason Id take 1 star away is because the truck that they use for maximum suction exhausted right into our house, so the first floor smelled like fuel until I aired it out. I think better positioning of the truck could fix that though, and Id definitely hire them again.

Le
Review №54

Chris came out and cleaned my carpets today. He was very knowledgeable and helpful and was able to answer all my questions as well as tell me their cleaning process. He did an amazing job and was able to get some of the discoloration off the carpets. The price was reasonable as well. Id recommend Chem-dry and especially Chris! Thanks Chris!

Kr
Review №55

I am very pleased with the great job Chem-Dry did. The carpets, grout and especially the hardwood floors looked new. I was amazed they reduced pet odor. They were so helpful and professional. I highly recommend them!

Be
Review №56

Jason came to clean our carpets yesterday and did a fantastic job. He was professional and took pride in his work. I cannot believe how good our carpets look! He took the time to walk through the rooms with me to understand any concern areas I had. Weve used Chem-Dry before and will again. They do quality work and have great team members.

Ma
Review №57

Chem-Dry does a great job and is incredibly helpful and professional. Our specialist, Sean, went out of his way to help us with an unrelated home maintenance matter in addition to doing a great job with our carpets. Would definitely recommend them to anyone who is interested in quality carpet cleaning with minimal chemicals and hassle.

An
Review №58

Chris was on time and the service was great. We were able to walk through what rooms needed to be cleaned, the options available, and then see the final price before he started. The whole process was very honest and professional.

Ja
Review №59

Did not get all pet hair. And there were still a couple of black spots on carpet that I actually got out easily after he was gone. Plus he had to use our water because his was not working!

Da
Review №60

Our carpet cleaning technician, Chris, was courteous, friendly and extremely professional. Was on time and took every precaution to ensure walls, floorboards, etc. werent damaged. The whole process only took about an hour and a half and everything was completely dry in a few hours. Would highly recommend Chem-Dry to anyone looking for the best way to restore carpeting to as close to new as possible. Our carpeting is almost 15 years old and looks like new.

Br
Review №61

Chris Q was my guy. He was amazing. Very thorough. The whole thing took less than 2 hours for 2 apartments and everything looked fantastic afterward.Also have to give a shout out to Brad in the office for his stellar customer service.You will be pleased with their work - DO IT!

Tw
Review №62

Chem-dry came out and cleaned our carpets that havent been cleaned in a long time yesterday and it turned out great! We had heavy staining in the walk ways by the garage and front door. The discoloration is much better plus, it smells nice and clean in the house! Thanks for the great work Sean/Chem-dry.

Bo
Review №63

We needed our carpets cleaned. We did some research regarding dry cleaning method vs. steam cleaning. After reading multiple articles describing the pros & cons of each method, my wife decided to go with dry cleaning this time since we used steam cleaning last time. That way she could do her own comparison.After reading various ads and Angies List ratings, she decided to contact ChemDry of Madison. Turned out to be a great decision. Chris, the technician, really knew his stuff. He was very professional and great to work with because he explained everything thoroughly so we understood each step of his process. Very happy with final results.

Da
Review №64

They just cleaned my carpets at work and everything was perfect. On time, professional and the carpets look wonderful. Thank you guys

Je
Review №65

Chem Dry did a wonderful job. They arrived early, and called ahead to make sure we would be home. They did a thorough inspection-even noticing spots I wasnt aware of, and came up with plans to remove the spots. They were able to get up almost all of the spots except for two which were bright colored ink stains, which we werent expecting much luck with either.Overall very happy with their work and our carpets look wonderful!

Da
Review №66

This was our first-time experience with Chem-Dry and it wont be the last. If I could give a 10 star rating, I would. We had Chris come over and he cleaned the entire carpeting in the house before we moved in. He was timely, courteous, very explanatory and did an outstanding, thorough job. He worked very hard to remove some stains from the previous owners and he was successful. Our carpeting looks beautiful and brand new. I cant say enough about Chem-Dry. We will definitely use Chem-Dry again. I have already passed on to my friends on what a wonderful job Chris did. Thank you so very much.Nancy & Dave

Ch
Review №67

Chem-Dry of Madison and their technician, Chris, have cleaned our carpets for eight years, and have done an excellent job every time. Chris arrives on time, communicates effectively, spends extra time on problem areas, and thoroughly cleans up when hes done. We have recommended Chem-Dry of Madison to friends and family.

Da
Review №68

Had three rooms cleaned and all turned out great. Chris was ahead of schedule and let me know that he could come early if I was ready. He explained the pricing and what everything was, so there were no surprises. Carpets look and smell clean.

Me
Review №69

Chris came out to clean carpets at my moms house. He was right on time, and he did a great job. The real estate agent thinks it made a huge difference. Thank you for the great service!

Ro
Review №70

It was easy to schedule the cleaning with them. They came on saturday to clean and it was quick. Carpets were dry in about an hour! Overall great job!

Am
Review №71

The carpets look great! The carpets had pet stains and were just plain dirty. I am 100% satisfied with the work. The technician arrived right on time, was courteous, informative and professional. He explained the available cleaning options, measured the rooms and presented the price. He is coming back next week to clean the finished basement. I highly recommend Chem-Dry of Madison.

Ma
Review №72

Chem-Dry was recommended by friends who have used it in the past and been very pleased. They were able to come out on our schedule and Greg arrived on time and gave us an estimate (honoring the coupon) before starting. The costs were more than the wet cleaners but we are pleased with the shorter drying time and the fact that most of the stains, on a carpet that the previous owner possibly had not had cleaned in 12 years, came out. (One of the unidentified stains from the previous owner is still apparent, even after several attempts to remove it.) Overall, we are happy with the results and will now be able to finish moving in to our new condo.

Ju
Review №73

Chris and Gabriel called ahead that they could come by early. That was much appreciated. Our beige couch looks much better -- having several grandchildren play on it had made it look dirty. Cant wait to see when it is completely dry.

Mo
Review №74

Was very pleased with how clean the carpet was. Previous company I used claimed my carpet was too old and the main traffic patterns would never come clean. Also impressed with how full and fluffy the carpet looked after the cleaning.

Ju
Review №75

We have used Chem-Dry for years and have always been very satisfied with the service as well as the cleanliness of the carpet and the length of time the cleaning lasts. I love the spot remover which you can purchase from the company for in-between accidents both human and canine.Chris is always friendly, helpful and very efficient in his workmanship and helpful suggestions.

SA
Review №76

Great service. Chris arrived on time and explained services that were available. Carpet stains are gone and the carpet looks fresh. Also had a chair cleaned and it looks new. I love that the carpet will be dry in a short time frame. Chris did a terrific job for me.

An
Review №77

Professional and efficient. Chris and I discussed the best treatment for each room. Reasonably priced, I would definitely schedule again.

Na
Review №78

We were in desperate need of a carpet cleaning as we had an elderly dog and then a puppy potty training. Weve had bad experiences in the past with carpet cleaning companies causing a strong smell of bleach after they were done. This would leave us challenged with our asthma and allergies. We kept seeing the coupons in the mail for Chem-Dry and did some research on how they do their cleaning. We decided to give it a try. We are so happy we did as our house smells fresh and our carpets look AMAZING! We will definitely be adding this service to our future cleaning needs. Thank you Chem-Dry for being an honest, affordable, and friendly company to work with!! A+++ You are a company who stands behind what you say and that is remarkable!!!

Al
Review №79

I was able to book an appointment on short notice. The prices were very reasonable. The technician showed up on time and was very professional. Best of all....my carpets look like new!!

Bi
Review №80

Chris was the arrived on time after a call letting me know he was on his way. He was courteous and informative as he reviewed the areas to be cleaned and offered solutions for some of our high traffic areas. He presented us with an itemized estimate of the cost for our discussion/approval before beginning the cleaning. Carpeting looks great and smells great.

B.
Review №81

Great company with great results. This was our second visit from Chem-Dry. Chris was right on time and did a great job with our carpets. He gave us a price right away and additional options, if we were interested. He was extremely professional and thorough without putting pressure on regarding the additional services. Highly recommend!

Ra
Review №82

Great service and outstanding results! Our carpet looks and smells awesome! We have pets and kids, so our carpet has seen a lot of accidents and stains. It looks fantastic now, and all of the big and little spots are gone. Thanks so much! We are very pleased!

Br
Review №83

We had Chem-Dry clean out carpets for the first time and are very impressed. We appreciated that they called after wrapping up their first appointment early and were able to do our carpets sooner than expected. They were very detailed and the carpets look great - we have a dog, so the pet option was perfect!

De
Review №84

Totally awesome. Very courteous and professional; quick and beautiful and lasting results every time. I am very pleased with their service and would recommend it to everyone. They care about doing a quality job and respect you and your home. Thank you!

De
Review №85

Wow! ChemDry did a terrific job cleaning all our carpets and upholstery this morning. The tech was prompt and professional and patient with our pesty pooches! Wed planned to replace carpet in the near future, but since the carpets look like new now, we can wait a few years! Yay!!!

Er
Review №86

Wonderful service, a little more expensive than other cleaners weve tried but it is worth every penny. We had spots and stains in a few places for years that other cleaners told us they couldnt do anything about. The guy from Chem-Dry just chuckled at that and to his word the spots were completely gone. Both of the employees were very friendly, they went through the whole house with me and took notes on any special requests. The carpets look better than they ever have and if they ever need cleaning again well be going right back to Chem-Dry

Ta
Review №87

Great experience - will see how tile and grout looks when completely dry. Only downfall is the machine to suck up the water was broke so had to wait longer before floor was dry.

Me
Review №88

Our technician, Chris was great! He worked with us to find a solution for our couch cleaning that was within our budget and addressed what we needed cleaned from our puppy soiling the sitting surface! Would definitely use them again.

Ji
Review №89

Technician and office staff were very courtesy. Kept me informed as to when to expect them to arrive. Carpets cleaned up real nice. Technician very careful with moving furniture. Took pride in his work.

Da
Review №90

Cleaned hardwood floors

Mi
Review №91

Our experience with ChemDry was wonderful. They arrived a little earlier than scheduled but called first to make sure that was okay. They were very friendly and got the job done quickly. They took me through each charge and explained all the options to me. Great service and a good value! Thanks guys!

To
Review №92

I called Josh Duggan at Chem-Dry to get his opinion on a heavy traffic, commercial carpet area at our place of business. We were considering replacing as it had many stains from a very busy season and was a few years old- best call Ive made in awhile!The technician was professional, on time, and efficient. The carpet looks like new! Price was as promised and the technician walked the entire area with me after to make sure it was cleaned to my satisfaction, it was better than I hoped. I will use Chem-Dry for future business and personal needs and I highly recommend.

Ca
Review №93

My daughter got sick all over her carpet last night. I called first thing in the morning and received a call right back! They were booked on a big job but they took the time to fit me in! AMAZING!!!! SO appreciate the kind service! My house smells good again! Will definitely utilize their services again! Thank you SO MUCH!!!

Jo
Review №94

Chris was very professional, courteous and did a great job. He explained all the options and was very knowledgeable. Our carpets look like new! Very reasonable price as well.

Te
Review №95

We have had Chem-Dry clean our carpets a couple of times now and have been very pleased! The first time Chem-dry came to our house we had had two other companies clean our carpets before them trying to get oil stays out of our white carpet. Neither of the previous companies could get it out but Chem-Dry did! We were so pleased that this year we had them clean our grout and tile too. Everything turned out BEAUTIFUL. Thanks Chem-Dry!

Ja
Review №96

We were very pleased with the work that Chris did. Our previous cleaner left so much soap in our carpeting that it was matted down and dull. After having Chem-Dry get out that excess soap it looks much fluffier and brighter.Jane in MadisonChris just finished cleaning our carpeting in 2016. He did another excellent job! Everything is bright and clean and he is so careful there is not one spot on our newly painted woodwork!Jane in MadisonExcellent in 2018 as usual!

St
Review №97

I originally contacted another Chem-Dry office regarding a commercial carpet cleaning I needed right away and they dropped the ball. Out of desperation, I called other local Chem-Dry offices to see who might be able to help me same day. Talked to Josh and he agreed to get someone out the next day, despite the extremely cold weather. Dan arrived on time and did an excellent job at a reasonable price. Very happy with service and we will definitely use them again.

St
Review №98

Sean and Jorge just left moments ago and I couldnt be happier! It looks like we had new carpet installed and our carpets are actually almost 8 years old! The two of them arrived a bit ahead of schedule, which was great since they had called to let me know. They took the time to ask about problem areas, addressed how they could help and went to work. Thank you Chem Dry of Madison!

Pe
Review №99

Couldnt be happier! Chris does an amazing job! We have a male dachshund who likes to mark territory and though we clean the areas, sometimes stains or odors are residual.Chriss carpet cleaning skills and sanitizing methods are truly effective like none other weve had. He is also very professional and always willing to honor coupons and give his best offer while doing a great job! With 20 yrs of experience, he knows the how tos. We are grateful for your service and help and will continue using Chris and Chem-Dry!Peg, WI

Ja
Review №100

We loved Chem Dry so much when we used them last that we called them again recently. They are professional, hard working and quick! We would recommend them to ANY ONE. Thanks!

Information
12 Photos
100 Comments
4.6 Rating
  • Address:921 Applegate Rd, Madison, WI 53713, United States
  • Site:https://chemdryofmadisoncarpetcleaning.com/
  • Phone:+1 608-271-5900
Categories
  • Carpet cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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