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Bucky Holland Heating & Air
4350 Interstate Dr, Macon, GA 31210, United States
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Ta
Review №1

Highly recommended Bucky Holland and if you have a choice of technicians, Scotty was amazing! He was exceptionally nice and knowledgeable. We had a large condensation spot in our ceiling from a clogged upstairs AC unit. Scotty arrived within 30 minutes and was quick to fix our issue! The price was reasonable as well.

Ju
Review №2

Prompt, courteous. The office sends text reminders and calls. Very reliable and easy to work with.

BE
Review №3

Excellent service. Scott Lucas had my air conditioning working within an hour, and presented me with my long term options of replacing the defective circuit board, or the entire AC unit since it will be 13 years old next spring. Highly recommend them.

82
Review №4

The technician that serviced our unit was awesome. I believe his name is Scotty. He is the most professional and courteous tech ever to visit our home. Bucky Holland is blessed to have him. In the future I prefer that he answers our service calls.

Na
Review №5

Will came out to take a look at HVAC system and give me quote for cleaning. Was prompt and thorough. Super friendly and knowledgeable!

Da
Review №6

The serviceman knew his job and performed it like a pro. He serviced, checked and cleaned the unit. He gave me a verbal report when he was finished.

Ch
Review №7

Around 3 years ago they came and sold us a unit that barely cools our house, the guy told us it was the best bang for our buck, well the $200 thermostat the put in quit working and even with the warranty we were going to be charged. We replaced the thermostat and thought all was well until we realized that half the ducts had fallen down out of the floor vents because they only put 2 nails in each to hold them up. Not very pleased considering the amount of money we spent so we will not be recommending them to anyone

Ke
Review №8

These guys have it together. Show up on time and complete the job in a timely manner all with a great attitude. Highly recommended!

Jo
Review №9

The technician called and told me the approximate time he would arrive. When he arrived I told him the problem I was having. He checked my air conditioner and assessed the problem right away. He had the problem fixed in a few minutes and everything was working like it was before. I definitely would use them again and absolutely would recommend them to anyone.

Ho
Review №10

We have used Bucky Holland a few times in the past and they always do great work and we have always been able to have any issues resolved same day.

De
Review №11

Out same day I called. Very thorough and explicate. Highly recommend

pr
Review №12

This group is great! Highly recommend Bucky Holland. Thanks so much!

Ha
Review №13

I called and technician arrived within hours. He found the problem and completed the repair in less than a hour. The service was prompt and affordable.

Ch
Review №14

Very knowledgeable. Quickly assessed the issue we were having.

Ev
Review №15

I’ve been a customer for over 20 years. Very prompt response and quality technicians the whole time.

Ge
Review №16

Service By Dillon was great. He was on time and very polite.

Da
Review №17

Will was very good at explaining the problem to this Ling go deficient guy! He explained the problem and his recommendations for repairing my unit.

Ma
Review №18

Very reliable. Courteous and job well done.

Je
Review №19

Technician was knowledgeable in answering questions. He completed the job in a timely manner.

Sh
Review №20

VERY quick response and it was on a Weekend! Thanks Bucky Holland!

Da
Review №21

Excellent company and extremely qualified service techs!

Ta
Review №22

Josh was very informative and a pleasure to meet.

Gl
Review №23

Did a great job today.

Br
Review №24

Responded right away to our request. Very professional.

Ja
Review №25

They do a thorough job.

Wi
Review №26

Trey Holland has been patient and very attentive to what I needed. He came out to inspect his guys work and because it was not exactly to his standard he had them correct it. Great customer service.

St
Review №27

Cleaned out my condensation drain line which keeps cloggingup

Ti
Review №28

I sent an inquiry online and the response was very prompt. Miss Marsha was so kind reassuring me that a technician would be there by 8:30. The technician Josh arrived on time and was very professional. He addressed the problem and was fixed in no time. There was no pressure to replace the unit. Pricing was fair and in my budget. In the future when it is time to replace it, I will only do business with Bucky Holland!!! Thank you so much so the proposal and excellent service!!!

Ka
Review №29

Very courteous, very knowledgeable, and very professional. This company is top notch and gives great pricing!

Ph
Review №30

Quick knowledgeable service at a good price.

ev
Review №31

Technican came out and did a great job on my air conditioning unit. Explained the problem and solved it. Works great! Tech was knowledgeable and neighbor friendly.

Ro
Review №32

Doing business with Holland over 20 years. Regular maintenance and replacement of 2AC Units furnace etc. Good company and many neighbors in our townhomes use them regularly. Have become excellent under Trey Holland in recent years.

MI
Review №33

Technician Josh was polite, timely, explained everything, and had AC FIXED QUICKLY. Highly recommend Bucky Holland and a big thanks to Josh!John Mims

Ma
Review №34

Bucky Holland Heating & Air are great guys to work with when it comes to your HVAC needs. They are very professional and treat you, the customer, with great respect.

Gr
Review №35

After 19 years, I had two AC units go out. To replace them, I wanted a good quality unit that would last into my retirement. After careful research, the quality units and professional service offered by Bucky Holland was exactly what I wanted. The price--very good, the installation--timely and professional, and the customer service was exceptional as well. I would highly recommend Bucky Holland. I will not hesitate to call them if I need service.

Jo
Review №36

Buckt Holland installed my downstairs unit several years ago. They gave me a 2 year Labor warranty and a 10 year parts warranty. Just recently I had a problem with my system. The technician came out and determined that my condinsation line was clogged therefore water built up in the unit and ruined a part. He charged me for the part and said the reason for the charge is because it wasnt their fault. Bottom line is it wasnt my fault, I am not the experts who installed the system and I have a 10 year parts warranty. The technician said that this happens sometimes. I wasnt warned of this at the time of the sale therefore Trey Holland didnt disclose this up front. I do not recommend this crooked company to anyone. I have found a different company that I am happy with.

Th
Review №37

Bucky and Trey Holland did a fantastic job in a unique space. I called them during one of the hottest days, Trey came out, listened to what I wanted, and installed a new mini-split unit that solved all of my cooling problems. His techs were knowledgeable, respectful and got the job done quickly and cleanly. Highly recommend.

Me
Review №38

Great!

Lu
Review №39

We have an older home that required a completely new system including new ductwork. Trey Holland recommend a zoned system for our two story home. We could not be more pleased. Since the installation our comfort level is excellent.All during the installation, we were able to depend on the Holland team to adapt to our scheduling needs. The courtesy and professionalism made the entire experience positive.We highly recommend Bucky Holland Heating and Air.

an
Review №40

We own a general contracting business in Macon, GA & have struggled with finding an HVAC contractor who will do what they say correctly, the first time & on time. BHHVAC was very easy to work with & communicated very clearly throughout the job. Steve, the project manager, reviewed all work with us on a daily basis, the installers were professional & careful & we are very pleased with the final product.Highly recommend BHHVAC to anyone who wants it right the first time & for the right price.Thank you!

Ja
Review №41

After a thorough check of pricing, equipment, and services we purchased a heat pump system from Bucky Holland Heating and Air. We found top rated equipment at the lowest offered price that included a longer service warranty than offered by the competition. The process of negotiating the deal was professional and coordinating the installation was easy. Although we live over an hour away and had a changing schedule once the installation was set everything went smooth and as planned. The installation crew was professional, friendly, and did a great job with the install and cleaning up!

Jo
Review №42

Excellent, fast, friendly andreasonable

Bi
Review №43

Knowledgeable and professional...great folks with whom to do business. We love our Mitsubishi units. They are quiet, efficient and cost effective. We highly recommend Bucky Holland!

wa
Review №44

Very professional and knowledgeable staff. Did a great job explaining what our various options were, without giving us the hard sell trying to sell us the most expensive equipment. Financing options really made it easy and viable!

Ma
Review №45

I have had a business relationship with Bucky Holland for over 20 years...never disappointed. All of my homes have units installed by them...very limited services have been needed...when called, they have always arrived on time, had a professional attitude, answered all of my questions, never left a mess and followed up to be sure that everything was ok. I have no problem referring potential customers to them.

T
Review №46

Professional, great price, prompt service. Replaced the complete system. Customer service helped me with the rebates and they sent some really good thank you cookies!

Ma
Review №47

My husband and I purchased a home in 2014. We were very disappointed to find out that the AC/heating unit was not large enough for our home. We would like to thank Trey and all of the staff at Bucky Holland Heating and Air for coming out to assess the problem and helping us find an affordable solution. Any time weve had any questions or concerns Trey and his staff have not hesitated to help us. I recommended my mother contact them regarding her heating and cooling issues, and Trey went out to evaluate her problem. If you are having heating and/or cooling issues, I would definitely recommend you contact Bucky Holland Heating and Air.

Fa
Review №48

Very professional during the initial quote process. They were knowledgeable and honest about my best options based on my individual needs. I would highly recommend their staff and would use this company again.

ge
Review №49

It was wonderful

Cl
Review №50

Fix the a/c or heat job well done.

Am
Review №51

Trey was responsive, professional, and answered all of our questions. The technicians were also professional and pleasant to converse with. Due to scheduling issues we required service on short notice and Trey was able to accommodate. We will be using Bucky Holland Heating & Air in the future.

Al
Review №52

Outstanding customer service! Always prompt, professional and attentive with service calls and unit installations. We use Bucky Holland Heating and Air for all of our heating and air needs at our residence and rental properties.

jo
Review №53

Dont hold your breath waiting for them to provide an estimate, much less service, especially if it is winter and your house is cold like ours is. Repair man came and told us the problem with our unit and said he would work up a quote and get back to us early the following week. A week later I called the office and they apologized and said they would work up one pronto and get back with us. Nothing. Called again, same response. Sent an email through their website also. Crickets. According to their website they strive every single day to “Go above and beyond all expectations to provide the most comfortable customer experience. Ha. possible.”

PJ
Review №54

Scott was amazing. When he got to my home it was 92 degrees inside. His quick work and professionalism made everything great. Seriously saved the weekend

Su
Review №55

HVAC done correctly which saves you tons of money in the long run. I highly recommend this company. Very knowledgeable, respectful and care about their customer.

Ja
Review №56

Quick service. Courteous technicians. Very clean install. Ive used them a handful of times on multiple properties and projects, and Ive never been disappointed.

Ma
Review №57

I have used them for years. Great customer service. Good prices. Highly recommend them.

ma
Review №58

We had an awesome an experience with Bucky Holland heating and air.. The entire process of switching to a heatheat pump was a quick. The people friendly and professional.

De
Review №59

Awesome customer service...recommend Bucky Holland for your heating/air needs. Our air went out late Friday afternoon, and within an hour we were back up and running. Thank you Trey!!!

N
Review №60

Our air conditioning unit with a motor that is out of order. The service man showed up and told us that it needs to be ordered. It took the whole weekend and the motor still not here yet. It was hot and uncomfortable that whole weekend. We wish the company would take the comfort of the costumer into consideration and have some motors in stock.

Vi
Review №61

The gentlemen that install our system were the most courteous and most efficient men that have ever worked on our home. The service is outstanding!!!! I would recommend them to everyone I know!!!! Trey was great!!! Very professional!!!

Ho
Review №62

They are good people fair prices

Ni
Review №63

When my AC went out in the dead of summer I was able to have a quick install and dealt with very knowledgable staff. They have always been very helpful with any and all questions I have!

Le
Review №64

I would highly recommend Bucky Holland Heating and Air for your heating and air needs. Our church purchased two buildings in downtown Perry that needed a complete renovation and an AC overhaul in the dead heat of the Summer. I called approximately 7 to 10 different local AC companies in the area to give me ideas and quotes for our renovation project. Out of all the companies that I called, Bucky Holland Heating and Air actually called me. They found out through a roofing contractor that we needed AC work. Out of the 7 to 10 different AC companies that I dealt with, I chose Bucky Holland because of their professionalism, detailed specifics of their price quote, the quality of the AC unit and materials offered, warranty, and their price. The biggest reason I chose them is because they wanted to earn our business. Trey Holland made sure that our church got what we wanted and more. He made sure that we were completely satisfied! I am very thankful for the new AC unit and duct work we had installed and especially for the (3) new Wi-Fi programmable thermostats that Trey suggested we get. Save yourself time and money and give Bucky Holland Heating and Air a call.

Ky
Review №65

Great service and attention to customer satisfaction! Bucky Holland Heating & Air provided an affordable replacement to my HVAC system without unnecessarily upselling products or services. Following the installation, they followed-up to ensure satisfaction and performance of the new unit.

La
Review №66

Except for charging 4 times the amount for a part for the 2nd time good service

Al
Review №67

Great service, great price and was very professional... The installer didnt leave until I was completely satisfied, Im very thankful and well please

Ka
Review №68

The people at Bucky Holland Heating and Air are true professionals. They corrected lots of problems created by another installer. Thanks to them I can breathe again!

Jo
Review №69

Called them at 4pm on a hot Friday when my ac was out and they still fit me in. Obviously that may not be the case every time but it was great service. Thanks!

An
Review №70

Bucky Hollands sales team and installation team worked overtime to make the heater fit in the old space in a very old house. His bid was the most competitive out of all the HVAC companies and I highly recommend them to businesses and residences.

Ad
Review №71

I called Bucky Holland for a quote one of many quotes at the end of the day Trey replaced my furnace and A/C unit .In one work day I got off from work and my Air was working they kept me going . I would recommend them to my family and friends.

Eb
Review №72

Great and fast service from every single person

Ch
Review №73

My son works there. Really good company

Sa
Review №74

Scheduled service call. Apprised the technician our central until had a leak in the line that needed repairing as our unit was not cooling. It had already been determined prior, there was a leak allowing the coolant to escape, again communicated to the office at the time the appt was scheduled and recommumicated to the technician upon arrival. The technician charged us $800 to fill the system with coolant and departed. It was obviously an irresponsible assumption of us to believe the leak was fixed BEFORE the coolant was added. IT WASNT! Within hours the unit no longer produced cold air. Contacted the office....AGAIN. Sent the technician back out who confirmed there was indeed a leak in the line....DUH! We were told it would cost us ANOTHER $800 to fill the unit with coolant, PLUS repair cost to, fix the leak. If that did not add insult to injury, we were also apprised we had to pay UP FRONT the $800 for coolant. Keep in mind, we already paid the previous bill so it was not an issue of nonpayment. It was an issue of Bucky Holland SCREWING us, knowing they were screwing us and not allowing us the retaliation of refusing payment, FOR SERVICES AND PRODUCT ALREADY PAID FOR. Not only was this unethical, professional stealing, Bucky Holland made no attempts to resolve THEIR incompetent mistake, or work with the customer at an acceptable resolution. It appeared the technician took the easiest, less exerted route. He came to our house and played the incompetent game, or perhaps he was not playing, acted as if he was unaware of a leak (is that not,the primary reason units quit cooling???) opted for what was easiest and required the least amount of work....SOLUTION - fill the unit up with coolant and leave.I would not recommend this company to my worst enemy....well, on second thought that is EXACTLY who I would recommend this company. if you contract this company for a unit not cooling, I suggest you not leave the side of the technician so,that you can ensure all leaks,are repaired BEFORE $800 worth of coolant is added and subsequently comes right out of the system. I mean if you are going to end up paying to be scammed at least make the company work for it or you can beat them at their game and force them to,provide an honest work for an honest pay.

St
Review №75

Great people and great customer service. Very friendly and efficient

Sy
Review №76

Installed new AC/Heating unit - Great service at excellent price.

Mi
Review №77

They do great work.

Co
Review №78

Expert services, professional staff, puctional timing and reasonable pricing.Fambro Chapel AME Church

Fa
Review №79

Bad service. Lied to our face about the services provided.

ma
Review №80

Professionals and always treat us with respect.

De
Review №81

Awesome company, awesome service guys!! Thank you!!!!

Re
Review №82

Thisservice man was very thorough andpleasant. He will probably be one of your best workers and sustain your business. He has our recommendation.

ar
Review №83

Jordan was very professional and did a great job of explaining the repairs he was making. Thanks.

Re
Review №84

I have used Bucky Holland heating and air for over 20 yrs. Their technicians are trained and always show up on time. I highly recommend them.

Information
7 Photos
84 Comments
4.7 Rating
  • Address:4350 Interstate Dr, Macon, GA 31210, United States
  • Site:https://buckyholland.com/
  • Phone:+1 478-757-1060
Categories
  • Air duct cleaning service
  • Air conditioning contractor
  • Heating contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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