First: if you go, read the dang signs. If the sign says DONT TOUCH THE PUPPIES IT COULD MAKE THEM SICK, then for the love of dog, keep your dang fingers away from the puppies!!! 😠 That and not opening the door when the inner gate is open (and vice versa!) The rules are for the dogs safety, mmk? That being said, this place is a wonderful adoption place where you can play with (the adoptable, older) dogs for a bit while you make your decision. They have many many lovely and lively little guys (and some sleepy ones) up for adoption and they all seemed in good health and well taken care of. Did the volunteers or workers greet us and chat when we came in? No, I dont think they did but it really doesnt matter its not a high end boutique- they were knee deep in dogs, and trying to keep dogs from escaping, and cleaning up, and finding homes for puppers, for Petes sake! They were nice when questions were asked and thanked us for visiting (basically, they arent rude just hella busy). Also, if you go, consider one of the many many sweet older dogs... there were a lot of puppies getting homes and a lot of older ones sitting there with sad faces cause they have so much love to give 😔 Im a county away but considering going back for a certain dachshund mix .. but if he gets a home before I get back, bless him. Parking is around and all over but worth a visit!

This place sweeps up strays from the streets of Mexico and peddles them for high cost and ask homeless disabled vets to foster them and then will not take them back. Avoid this scam at all cost

The owner clearly really cares and is passionate about dog rescue. Just listened to the canine conversation episode about her and after hearing her story she deserves much more then a 5 star rating. Wish you all the best!

Do you guys have any pitbull or bully puppies available?

I miss this place... This is where i found him.

Even tho the store on Fairfax closed, they are still hard at work protecting and saving dogs. I just adopted my rescue from them, and the process couldn’t have been smoother, even with a few steps to go thru. Quick to respond, eager to help, and they found a great, loving foster home for him before I could adopt. I would absolutely recommend them to find your new pup, help by fostering, or to support their work charitably. Thanks for Hank! ❤️

So sad that this place is closed :( weve gotten 3 dogs and put so many fams onto this place and gotten pups from here. theyre the absolute sweets and their pups are so cute. all rescue pups have stories. please rescue dont breed :(

This adoption center has saved over 7000 dogs over the years. They have a real soft spot for pits, so they are great for pits if youre looking.Also recently found out that kids required to do community service were allowed to do hours at this adoption center. Saw that some of them stayed on after their hours were up and even became very techs.This is a really great organization doing great things for dogs in LA. If every shelter had an adoption center like this working with it, so many more dogs could be saved.

A pet shop selling rescue dogs! Heavenly in every respect. Thank you Shannon. 💙💙💙💙💙💙💙

I LOVE THIS PLACE...... They are super cool and really nice. I only go here for my dogs and cat food. I also learned a lot about the food I feed my animals (were its made and what is in it). Also they have a good selection to chose from.So if your like me and want to feed your animals food that is good for them but dont want to spend all the money you have this is the place. But if you want to buy a $75 bad of dog food they got that too.

Where I will never return I thought that to adopt a puppy, language would not matter but surprise is the first place that asks me to speak English to adopt a puppy. I was just looking for a puppy for my son who needs it because he has autism and the doctor recommended it I was willing to pay everything they were asking me for $ 195 + $ 175 that you have to buy at the store but when the person in charge of it said that I had to speak English it was somewhat uncomfortable as a racist in any other business I was asked to speak English to buy but anyway I wish you good luckYes, it was what I wanted to imagine at the beginning that it was due to lack of language. But when we got a person to translate us, you told us that we had to wait more than 20 minutes to be treated even though the application was already complete. It seems a bit out of place but in the end I wish you the best and thanks but the quality of the people shows and I do not like to return to where they feel bad people

They clearly take very good care of the dogs here. You can come to adopt or even just to give the pets some love --- but beware, you might leave with a cute doggie

I would Foster dogs there after going there to chill out and get some love. I could spend hours there. It’s a really busy place and a lot to keep up with all the dogs, their needs, their business plus dealing with all the people that come in looking for a dog. It’s not easy managing all of that. They do a great job. I adopted one of my fosters and it’s the most amazing dog. I’ve also helped friends get their dogs from there.Having the dogs roam free is a great attraction.Yes, there was an unfortunate incident recently and the owner was devastated by it.She immediately rectified it. Some are so quick to say, shut it down, but b n b does so much good for so many dogs. They’ve been in business for many years for good reasons.They saved thousands and thousands of dogs, that would have been killed.To demand the shop be closed is just wrong and upsetting to read. I’m not the only one who has gone in there to connect with the dogs and feel good. There are so many people that go just to hang out and get and give some love, that b n b offers.Shannon is great, very caring and responsible.Thanks for all you do!!

Love what they do out there!I go there sometimes to walk dogs at 10am as they need volonteers.You can also hang with those dogs as they are all hanging out in the store, not in cages.Cons :A bit smelly... 20 dogs, sometimes peeing on the floor...

I feel we were stereotyped and met with significant resistance and in all intent and purpose basically not allowed inside. I tried walking in with my two older nephews as I was looking for a rescue for my mother. I reached for the door and the employee at the door promptly formed the impression we weren’t welcomed. She responded In an unwelcoming tone : “ah, yea, we are reaching full capacity.....eh, you know this is a rescue for animals...” and the while leaving the door locked. I replied: “yes, why else would we be here?” She replied: “well, we are at capacity”. As we left she let a White couple enter. I then popped my head back in and asked: “I thought you were at capacity?” So if you don’t fit a particular mold be ready to get discriminated. Just look at the 1 star reviews. I discovered afterward

I came in with my husband about a year ago and we met this dog that I really liked and took him for a walk and he had some pretty serious psych issues with being on a harness... I wasn’t nearly as concerned as my husband was and we started the adoption process. We had to wait a long time to get someone’s attention to start the process... something like 30 minutes, which seemed excessive. We started the process by presenting something like $450 for the adoption fee (not a nonprofit... they’re a “humane pet shop” so I understand... but just go to the shelter, really) and we understood that this was to cover medical expenses. But here’s the thing — they couldn’t find the medical records. They didn’t even know when he had been neutered or if he’d even had some basic vaccinations, including kennel cough. The owner got involved and started hunting for the medical records and presented us with some information about the shelter the dog had come from, but still no actual proof of vaccinations or date he was neutered. We were more or less told “take it or leave it” and we left it.I’m sure that I will see a response to this with some sharp response as to why I’m wrong or how I don’t understand some part of the process. Read these reviews. Every five star review has heaps of praise and then the one star reviews tell people they are wrong or stupid. It’s very telling about how they run their business. I don’t doubt the passion of the people who work there, but I think organization, transparency and ownership of their actions are sorely lacking. I feel that if this place closed, it would be to the benefit of pets and their caretakers.Update 2/25/2020 just drove by and they have “store closing” signs up. Good riddance.Update 8/16/2021 as predicted, I received a sharp response from the owner, not accepting any sort of mismanagement or poor service, but instead gaslighting and making me to be the one who doesn’t understand their process or the good work they do. Los Angeles County is officially no-kill now. I still strongly urge people who are considering adopting from this organization to go to their nearest county-run shelter. They do good work and take good care of their animals. I remember there used to be this “vintage” shop that was located right across from the St Vincent de Paul in Lincoln Heights. They went to SVdP every morning and bought all of the really good, desirable furniture at a discount and then marked it way up to sell in their shop. This organization is the same. They just find the most desirable (looking) dogs at shelters and charge you a much larger adoption fee than you would normally pay. AVOID AVOID AVOID.

This place claims to be non-profit rescue but on top of their adoption fee of $595, they REQUIRE you to pay at least $175 in their shop to prepare for your puppy... When I questioned their front desk why they require you spend $175 in THEIR STORE, they said to cover vet fees even though their adoption form says to keep running their non-profit rescue.. Which makes no sense since the $595 is supposed to cover vet fees as well. Crazy how other shelters in the area charge 1/4 of that adoption price and dont require you to spend the extra cash to prepare for your puppy or fund their shelter. Even those shelters give you coupons to help you get prepared. I would know, Ive adopted already. Its preposterous. Its unfortunate too because they have dogs in need and theyre trying to make money off of that.

Cute but a lot of dog fighting and very unorganized in general. Had a dog ripped from my arms and was yelled at my a worker for praising the dog when I was literally pulling a dog off of the others neck. The energy was very hectic I would not be surprised if a fight ended with a dog needing emergency help or death.

I loved it as soon as I walked in, dogs greeted me in a very friendly way, workers their were nice, they can be busy but they are just trying to take care of the dogs, they constantly clean the place and try and be as organized as possible. I would love to volunteer their just to help out.

Foul smell and unsanitary feel. Not a good lay out for the dogs. The customer service is flat and unappreciated.

Customer service was really bad. Employees were arguing with each other in front of customers making the experience uncomfortable. I think the set up should be different. It just seemed way too chaotic, and really I can not stress enough, really uncomfortable. I wanted to leave the store so many times. I do not think Ill be back, I hope the dogs get a good home.

Who wouldnt give 5 stars to an outfit that allows dogs to roam around freely, throughout the store, while at the same time, find loving homes for these adorable, 4-legged creatures.

We only walked by, but the animals there always seem to be happy and healthy, and I hear the staff discussing the animals, their health, and their needs. It seems like a nice local small business location to support.

When I first looked them up the first picture I saw was of the lady grabbing the dogs Neck and I am pretty sure they didnt know so I knew the right thing to do was to tell them so I called and I talked to one of the ladies and she was so thankful she was so sweet and kind to me she explained to me that the lady was fired that day and even though I have never been there I do believe that they are a great business

Walked in, and no one said hello or assisted us. No info on the rescues or seeing if we were looking to adopt. seems like they will only pay attention to you if you have $$$ or look like a typical west hollywood socialite

Very cool vibe. Love hanging out with the dogs.

I was feeling sad and coming across this store on the street made my day. Being surrounded by happy, cared-for dogs was wonderful

Volunteers aren’t properly trained. I was asked to come back at 10am to see a dog (before the store opened because I had mtgs during the day) and I arrive and someone who works here told me that the woman who asked me to come in early was a volunteer, I couldn’t see the dog, and they were busy cleaning and feeding right now. I live in Playa Vista, so if I had come all the way from Playa Vista here only to have this happen (vs happening to be in Hollywood in the AM) I would have been more upset than I am. However, all volunteers should be properly trained and there shouldn’t be a lack of understanding or evident misinformation. Definitely makes me want to adopt from a shelter that is a bit more organized.

Found lil mylo here and was treated with gifts for new home included**

Its a fantastic place to not only get supplies for your dogs, you can pet all the adaptable doggos there

Horrible place that ABUSES animals. License should be REVOKED and business should be SHUT DOWN. This is unacceptable!

Fabulous place, they care. Have adopted once, plan to again. Ignore the haters, likely they suck...these guys rock!

May you NEVER EVER open another dog rescue or have anything to so with a dog rescue. Ever.

They employ people who are caught on video violently throwing pups on concrete floors. TERRIBLE.

Great place to adopt a dog !!! Amazing staff ❤️❤️

Assuming its another fake rescue stealing peoples hearts & money. I think this place needs to be investigated. She wont answer anyonescquestions. :(

Didnt hate never been

This place is a magical place full of unwanted beautiful fur babies that want nothing more than a loving guardian for life.

One of the workers picked up a dog, and threw it on the ground. Awful place.

Animal abusers. Sickening

Terrible place i feel bad for all the poor dogs there:(

Disgusting humans that handle dogs in an inhumanity way just breaks my heart

I saw a horrible video of a dog being THROWN across a room at this location.

These guys are doing a great job

Animals treated very poorly

Love my doggie

Good experience with this rescue.

Employees throw dogs around.

Absolutely horrible place.

Difficult to work with.

Cute puppies

Abusive place!!

From what I read posted on Facebook this place should be closed. Inadmissible what they did to the puppy. Is this place to treat animals or hell itself? Unfortunate