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Mike Anderson Chevrolet Buick GMC of Logansport
4301 E Market St, Logansport, IN 46947, United States
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Ca
Review №1

Amanda Wells was fantastic at answering all the questions I could think of, showed me a lot about setting the car up for me. She didnt just try to get me to buy a vehicle, she listened to what I wanted. If I could give a higher rating than 5 stars, I would. Everyone that was involved in my car buying experience from the guy that took my paperwork to the guy that did my loan application was fantastic and very friendly. They all deserve a raise,lol.Thank you Amanda for your help

Ga
Review №2

Couldnt be more pleased with their service department. Work was completed in a timely manner, and the total price was within $3 of the estimate. No upsale or pressure to do additional work. And $100 cheaper than my hometown dealer wanted for the same services. Highly recommend this service department to anyone that wants genuine GM parts and trained technicians for their GM vehicle.

De
Review №3

The Service Department is very friendly and knowledgeable! I have always been very satisfied!

Ja
Review №4

Couldn’t be more pleased with my experience here. Jacob and Marc were excellent to work with and would highly recommend them to anyone looking for a new vehicle.

Al
Review №5

They were so helpful and so kind! My husband and I are in love with our new 2021 Chevy Trailblazer! We appreciate all the love and support that went into buying this vehicle from them! 10/10 recommend!

Pa
Review №6

Great customer service. They will work very hard to put you in your desired vehicle. Friendly staff, very effiecient and profesional in all aspects.

Er
Review №7

I would like to thank Mark for helping us get into our new 2017 Chevy traverse I’m so in love with it thank you so much even my grand baby loves it

Ri
Review №8

I was impressed by this dealership. We were in contact with Amanda at Mike Anderson Chevrolet/Buick. When I called the dealership Amanda answered the phone and was able to answer all my questions regarding the 2017 Buick Enclave I called about. I requested photos of this vehicle and just guessing, she sent me about 10 photos of this vehicle. She kept on top of my requests and emailed all of the documents about this vehicle that I was wanting. She even furnished me additional information that I didnt even ask for. After receiving this info, I called her and made arrangements to go to the dealership that same day. The 42 mile trip was well worth it. The vehicle was just acquired by the dealership and had not been cleaned up yet There was no sales pressure and was impressed how easy the sales process went. If you are looking for a vehicle and are close to Logansport, Indiana check out Mike Anderson Chevrolet/Buick and ask for Amanda Wells.

Ta
Review №9

Got a used truck from here and let me tell you I drove off the lot with it only to learn break systems were junk bad calipers and faulty drums. Noth but issues with the stabilitrak and traction control and 2 tires that were junk. Almost like no one ever thought to look at things like such before selling a vehicle. Will NEVER recomend anyone here or to Jake Willy

st
Review №10

Saw a car that was listed as available online. Went out of our way to go see it. Was told the service manager took it home for the weekend. I asked if he could be called to bring the car back and they were unable to help me. If this is normal practice, listings need to be removed from your site so they aren’t being shown as available or find a better lie to tell potential customers.

oo
Review №11

Please take the time to stop in atMike Andersons.The staff made our visit the most peaceful buying experience I have ever had.They were interested in us, excited about our over night stay, and proud of their town.We purchased our Silverado the following day ,before lunch.Thank you to everyone involved in our purchase. Keep up the good work.Chris C.

Pa
Review №12

Friendly service

St
Review №13

Thanks you fix my car.

Br
Review №14

Needed my ball hitch taken off because it was rusted on real bad. Chris Oldham and Rick took care of it for nothing. Very appreciated.

Da
Review №15

If you need a car, talk to Ollie. He knows customer service, and will treat you right.

Ma
Review №16

I just bought my first ever car with Mike Anderson. Kurt was extremely helpful in pointing out a car I wanted. I eventually had a long wait, and they offered to take me out to dinner since it would take so long! They got me approved on my own and in my price range. Im so happy with my experience here. Everyone was so friendly and helpful.

Du
Review №17

Bought a used car about 3 months ago. Everything is great with it. Its what we needed. Everybody at Mike Anderson was very helpful! Very happy with our experience! Thank You!

Jo
Review №18

Excellent staff and great place. Jacob Willy and Matt Kay was outstanding getting what I was looking for, they even found it in the color I wanted! Stop in and let them help you.

Pa
Review №19

We had a fantastic salesman Austin, he was very friendly easy to talk to ,helpful with any question .

Ja
Review №20

I dont own a Chevy, but I must say the gentleman in Service Dept was on top of things. His name is Dean, real good guy. I took our company car in for a major Service and he was outstanding at keeping me informed of the progress with the lease company. I have been taking our car there for 6 years. They are on time, reliable and trustworthy to their word. No surprises with them. I would actually consider buying a Chevrolet again.

mi
Review №21

I have now bought 2 vehicles from here with the help of Lee. He is extremely friendly, down to earth, and was able to answer any questions I threw at him. He even brought the vehicle to me so that I could test drive it. It never felt like I was pressured and he took his time explaining every bit of info from features to financing. I would highly highly recommend this dealership because of Lee.

Ka
Review №22

Just bought a new truck here. The buying experience was amazingly pleasant! Lee was extremely knowledgeable about the truck features and helped us make the best decision for us. Not a lot of pressure, even stayed late to help us finish the deal and we never felt rushed or pressured!

Da
Review №23

Jake was most helpful and informative. His follow-ups by email were most appreciated and helpful.

Ci
Review №24

After visiting other car lots I chose to buy my car with them. Everyone was so helpful and gave me the best deal.. I would recommend Mike Anderson Chevorlet.

El
Review №25

I purchased a vehicle at this location a few weeks ago. I must say everyone was extremely helpful when it came to closing the deal. Before we closed the deal I noticed the check engine was on they agreed to take care of it after I purchased the vehicle. Im grateful the dealership stepped up after I asked and made it right by fixing the vehicle but the process was a nightmare. I waited 9 days for my vehicle I had already paid for and when I called to follow up the service department told my salesperson to tell me I should just be happy they are fixing it. It’s almost as if I was bothering them because I was trying to get my recent purchased vehicle that was not in conditions to even sell yet in my possession ! For 9 days I didn’t have a vehicle. I was actually promised three different days it would be ready ! The last time I was just brushed off and told basically to stop checking in because we had called too many times and they were getting annoyed . On the 9th day I received a call stating my vehicle was finally ready as I’m headed to meet the driver halfway because I live in Indianapolis the service departments coincidentally loses my keys! I had to wait over an hour at the halfway mark because of the irresponsible service department! I also emailed the dealership about spare keys because I only received one set and I have not received a single reply. Honestly if I knew how frustrating the experience would be and how close I was to buying a lemon I would not have bought a vehicle from this location. It’s very disappointing because the sales people seem very kind and attentive but after you close the contract you don’t receive any customer service or they just don’t have control over the service department. Whatever the reason is my experience was extremely frustrating.

Gu
Review №26

They service all my vehicles. Tell Chris and Dean in service that Gus sent you!

Bi
Review №27

Great place! On my 7th car from Andersons

Do
Review №28

I highly recommend this car dealership, they have a great assortment of vehicles & stand behind their products. I purchased a beautiful truck & love it!

Ad
Review №29

I came in to get my brakes repaired. I had high hopes since the reviews were mostly praise for the professional service. Chris was very professional and when I went to pay I had a coupon. Chris again very professionally told me that the coupon stated I needed to present that before they put on the best brake pads. (It didnt) and since I didnt ask before they put on the best pads they were NOT going to take them off and put on other pads. I asked then that he show me where to find these details so that in the future I would know where to find the best information possible. (Since it wasnt posted anywhere in the service office or cashiers). He calmly and professionally explained that it must be in the coupon book that I didnt have on me at the time. (I have the book now it doesnt state it there either). So I paid full price no worries my mistake.After getting into my car and starting it up I noticed the airbag light came on so I asked Chris about it. He professionally told me that they didnt work on the airbags. Well thanks for that but the light is on and it wasnt when I dropped it off so can you check it out? Chris professionally sighed and said he will get the code machine and take a look. But first he helpedanother customer who didnt receive his latest email stating he didnt have a technician on hand to help with the problem he drove from Muncie to have addressed. After the new customer was sent away I was able to see Chris use the machine identify the code being caused by the front end sensor(obviously no where near the front end brakes). Just to be professionally sure though Chris asked if it was ok to take the car back into the shop to take a look.After putting the car on the lift to check that they had in fact NOT worked on the airbags and other such mechanical wizardry it was deduced that the sensor is faulting............The cause of which happens to be a coincidence through no fault of theirs just happened during 24 hours in the shop. For 243 dollars Chris said they could fix that random happenstance issue. I just paid over 700 dollars so I was a little light on cash at the moment. After stating my concerns about the timing of the problem Chris said it could have happened from shutting the hood too hard. (I hadnt touched the hood so who shut it too hard?).I understand this is a business and a business needs to make a profit. Could a better model be then to provide more than the minimum service when paying the maximum price? Maybe just maybe people will come back for another service if they arent gouged the first time. Another wild idea would be that when a vehicle comes in for service it doesnt come out with another problem?

Ma
Review №30

We always get good service for our Buick.

ri
Review №31

Place seems different now, was in and didnt like the mood of the place. seemed like everyone I knew was gone. dont know if ill go back when time to buy.

Sa
Review №32

The service department is super friendly and I always feel like they do a very thorough job when they work on my Cascada. Plus they have a big selection of new vehicles to choose from when Im ready to trade in.

Jo
Review №33

They will do everything that they can to meet and exceed the customers needs.

Ch
Review №34

Frt end algnmt. Was told they had to modify a strut. $187.00 later and I have a very loose front end.constantly sounds like Im driving on the rumble strip on side of roads. Steering wheel constantly jerks side to side. I no longer have confidence in my all wheel drive Acadia. I have an appointment to correct service stabilitrac warning light. Its worse now than when I took it in.

Ke
Review №35

Ok

Le
Review №36

The staff seem very nice and not pushie but I just came into this location because I got a mailer that said I could win something i did win a tablet which was cool I was able to give it to my kids but I did not buy anything. If I would but a Chevy I would buy it from here

Ri
Review №37

Great sevice. Great staff.

De
Review №38

The people r very friendly and knowledgable

An
Review №39

Love these people, especially Marc Vendle

Hs
Review №40

Great place and all staff are friendly to help.

Wi
Review №41

Ok it went very well had a good time .

Ro
Review №42

My truck went in for a replacement part and they had it done when they said it would be . also part was covered under warranty . all in all awesome service . thanks fellas !!

Je
Review №43

Love that they have a charging table!

To
Review №44

Very friendly and helpful people

Am
Review №45

Absolutely the best place to purchase & service all of my vehicles!

Lo
Review №46

They were very nice and helpful!

Ke
Review №47

Called for appt. When I showed up they said I didnt have an appt. But put me in anyway??? Thanks and hopefully they get their computer scheduling fixed.

Ve
Review №48

Very good

to
Review №49

Courteous staff, always fast and friendly!

Bo
Review №50

Top shelf all the way.

Do
Review №51

I received personal and professional service.

In
Review №52

Great service great cars!!

Jo
Review №53

Great experience in buying my car.

St
Review №54

Everyone was polite and helpful.

Ja
Review №55

I got here to get my oil changed

KI
Review №56

Amazing customer service by amanda wells

Ka
Review №57

Efficient service

An
Review №58

Very impressed with the entire experience!

We
Review №59

Slow and Dishonest. Run Away

eu
Review №60

Service department is wonderful

Al
Review №61

Very helpful!

Al
Review №62

Quick service

Gu
Review №63

Wonderful staff

St
Review №64

Got me right in to program my keyset.

El
Review №65

Wonderful

Sa
Review №66

Its okay

Ve
Review №67

Good

Ja
Review №68

Thanks

Information
34 Photos
68 Comments
4.4 Rating
  • Address:4301 E Market St, Logansport, IN 46947, United States
  • Site:http://www.mikeandersonchevybuickgmc.com/
  • Phone:+1 574-753-6285
Categories
  • Auto repair shop
  • Auto body shop
  • Car dealer
  • Buick dealer
  • Chevrolet dealer
  • GMC dealer
  • Oil change service
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–7pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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