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C&C Home Appliances
2335 E McNeese St, Lake Charles, LA 70607, United States
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Qu
Review №1

My friends recommend C&C when I needed a new washer and dryer. I had a very good experience. The sales person was very knowledgeable about the products and when I told her what I needed she was able to make recommendations that met my needs. The people there are very nice and good to work with.I definitely plan to return for future appliance purchase. They also offer delivery and to come to my house and set everything up for me. I ended up picking it up myself at their warehouse and had equally good service from the people there.

Re
Review №2

C&C delivered my washer and dryer. They did not check to see if they worked. The guys plugged them in and left. I did not even sign the delivery ticket. When I turned the washer on after I got home from work, water shot out so hard it hit the ceiling and went all over my laundry area. Just what I needed after working all day. Great job guys. I expect this from Lowes or Home Depot. I bought from C&C for the service. Ill go back to Lowes. Thank you.

Am
Review №3

I had the BEST experience with C&C when shopping for appliances for my new home! Excellent customer service all around and amazing prices! I totally recommend for all of your home appliance needs!

Je
Review №4

We got our washer and dryer from C&C and they are excellent!! We also received incredible customer service, thanks C&C!

Jo
Review №5

Was not treated like a valued customer was treated like i was a problem didnt look like he wanted to help us .thats okay the other place took my $1999. Because i was Given the time like i was a valued custom.

Jo
Review №6

Sara Dean is an outstanding sales person. She has sold us two appliances in the last 6 months. No pressure at all she answers your questions and lets you make the right decision for your personal needs.

Ha
Review №7

For years weve sent so many people their way cause we had great customer service from them. All our appliances are through them our last washer from them theyve been out 3 times to fix the same piece on our washer over and over called them when it went out again and informed us not including labor or piece or anything just to have someone come give us a quote would cost $100 and that was only for them to come out not including labor or parts or anything

Wi
Review №8

Just attempted to get a part for a dishwasher I bought from C&C and was turned away. There statement we do not sale parts over the counter. If you want to pay for a service call and partsare deemed necessary by our technician we will order the parts for our person on a service call.They service what they sell but only if you let them charge you for the service call.Might as well start shopping at Lowe’s they will still order parts for you.

Ch
Review №9

The sales person treated us real nice and was STRAIGHT up about everything we ask. Thanks for are washer and dryer.

Li
Review №10

Always a great experience. Jimmy is so helpful and will beat prices from anywhere.

ja
Review №11

Had an amazing experience. We picked up a great fridge and stove. Our straps were not working and the owner of the store let me have his straps. Wonderful service, I can not recommend more.

Jo
Review №12

Excellent service! Great team! Thank you Rusty and Sam for all your help. They made it super easy! Left feeling confident in our purchase of new washer/dryer set. Highly recommend letting them earn your business; they have mine and will continue to have it!

Ga
Review №13

After going through hell with a big well-known store.C&C took care of my order fast & knew about their products.

Qu
Review №14

Great service and staff

Ca
Review №15

Its was a great experience for the family Mr. Jimmy was very helpful on purchasing fregerater freezer.

Co
Review №16

We just bought a new washer and dryer from C & C because we knew they service what they sell which was extremely important to us as we had difficulty in finding people to service our other appliances. The experience at C & C was fantastic! Rusty was extremely helpful and knowledgeable in helping us to choose our washer and dryer. The delivery guys were great also! Rusty even checked up on everything once the items were delivered. Extremely happy with our decision to purchase from C & C!

Pa
Review №17

After Hurricane Flora come through My sisters Refrigerator broke Called C &C appliance to seeif they had a refrigerator two door Monica located 1 .Delivered it to Westlake 2 days later put it in the house couldnt ask for better serviceThank you Monica and C&C Appliance For great service in a timely Manner

Da
Review №18

Very helpful

Fr
Review №19

Purchase a GE washer and dryer and the saleslady ( Monica Henry) was very helpful. Was delivered on time like stated ,and the two young delivery men was very polite . Must say though, the washer is quite louder then my last GE washer. last GE washe

00
Review №20

I have bought all my appliances here ever since Sears was on the slide down. They are very friendly and top notch here. The owner makes it a point to meet everyone he can when they come in. Rusty is also the best salesman I have ever came across. Made me the deals I needed and I greatly appreciate it. I recommend everyone to go see him and they get the same results.

Ch
Review №21

Very nice people. Helpful in getting the appliance that I wanted.

fr
Review №22

These guys always help with trying to match pricing. They have their own repair &installation which they can give you better answers on when something can be delivered

Ga
Review №23

Larry and his staff exemplify the way business should be conducted . Attentive, Knowledgeable, Honest are just a view words to describe this operation. His ability to compete with big box stores , but deliver personal service is unheard of these days. I recommend before buying , give them a chance to earn your business and see the difference.

Th
Review №24

We bought a fridge together with a washer and dryer set. The items were delivered the next day. The fridge came with a small dent at the corner but they immediately ordered a new door and replaced it within a couple weeks. The staff were very professional and friendly. Best place to shop for major appliances, unless you want to get frustrated dealing with delivery issues and bad costumer service from Lowes or Home Depot

Je
Review №25

We purchased all of our appliances from C&C when we built our home. That will have been 5 years ago in May. The staff is knowledgeable and friendly. C&C guarantees their pricing...you can rest assured that you not only matched the competition, but, in our case we saved a bundle! The install was flawless at our new home, and, when we have needed service, we have been treated very well...help comes promptly and the work that is done is done right! If you do have a problem, you should really talk to someone at the store FIRST before resorting to posting a negative review online. These folks really do care about the customer. A product is only as good as the people behind it...C&C is a great place to do business.

Ma
Review №26

C & C Appliance is incredibly helpful, courteous & best service with such quality appliances. It’s like the ole time quality service returned for today. Yay, C& C. U R certainly appreciated for a job fantastically completed‼️. Thank U

Te
Review №27

OMG, the greatest appliance and electronics store on earth!! Top-shelf products, and amazing customer service. These guys put the cain box stores to shame. If you doubt what Im saying, go in and see for yourself.

De
Review №28

Well the people are sweet and helpful, I delivered a load of air-conditioning units here today and enterd the showroom to get my business started, very clean New environment.

Ly
Review №29

Best appliance store I have been to. Matched the local deals that were available. They even provided a loaner fridge since the one I wanted wasnt in stock at the moment. I would definitely recommend them to anyone who is in the market for appliances.

Eu
Review №30

Friendly service with a smile! We remodeled our kitchen and bought everything from C&C. I would recommend them to anyone that needs an appliance. They deliver and service everything they sell unlike the box stores. So buy with confidence at C&C!

Gi
Review №31

Purchased Washer/Dryer set on Small Business Saturday, delivered same day! Great shopping experience. Highly recommend for anyone in the market for new appliances.

Vi
Review №32

Monica helped us with our purchase and made our experience quick and easy!!! Thank you, Monica!!!

Ra
Review №33

Great warranty and Service. Best around.

Ch
Review №34

Greeted when walking in the door and assisted immediately . Was looking for new washer and dryer, salesperson was very knowledgeable and helpful. The deal was done in under 30 mins . Quick and easy . Great experience overall.

Ch
Review №35

Right on price and selection. Fast friendly knowledgeable team.

Ir
Review №36

Quick friendly service ! I highly recommend this store

Ma
Review №37

Great people, very helpful and knowledgeable, great after purchase service

Sh
Review №38

Did call when some of appliances I paid for arrived .... I was told all were available and would be in the following week when I paid for them , yet I still have not received the stovetop or refrigerator... somewhat disappointedWould have ordered earlier and if I had known they were not available... causing delay on my new home

Me
Review №39

My dryer went out. In an attempt to save money due to job changes, we got an old (15+ yrs) one from a family member for free. After 2 loads, that one went out as well. Since we got our washer and dryer with our house I mentioned getting a new one if we found a good deal. We looked online and found a dryer, and since there isnt actually anything wrong with our washer, my husband said no to a new washer. I jokingly said if I got one for free with the dryer can I take it. He laughed (kind of) and said yeah, but thats not going to happen. And that we really should go to a chain bc small businesses have to charge more, and we would be paying more than we needed. I said well, its only $30 - $50 And they work off of commission, and Id rather support a local business. He agreed, and I went the next day while he was at work. Long story short, I ended up getting a dryer and washer for the original price we planned for just the dryer. (My husband then really laughed). Instead of caring about making money, my salesman, Dylan, cared about his customer and found me what I needed from their dent and ding section, which he does not actually get commission off of. Then when I mentioned possibly buying other stuff still showed me that section. I will definitely be buying all products from them from now on. Very prifessional. Very friendly.

In
Review №40

My salesperson Monica was very knowledgeable and very helpful. Weve been buying our large appliances from C&C for the past 15 yes and have been very happy with the quality and the value.

Su
Review №41

Quick response when I walked in, answered all my questions and great selection. Very pleased with the experience.

Mi
Review №42

I have bought several houses worth of appliances from this establishment and have always found very competitive prices and excellent service after the sell. The staff is very friendly and knowledgeable, more so than the other places around here.

Ch
Review №43

Great place to do business they will match the price of Lowes or anywhere else.

Ci
Review №44

My first and last time doing business with C&C and will be spreading the word of my feeling about C&C.

ro
Review №45

Its been 4 months since we replaced all our appliances. Wewere very pleased with the warm and friendly atmosphere at C&C.

Wa
Review №46

Kind, trust worthy. Will be lifetime customer from now on.

Li
Review №47

Staff and service are top notch!

Jo
Review №48

Nice staff. In and out fast.

Ju
Review №49

Awesome staff, bought several things from them, awesome service, awesome staff. Always helping!

Ma
Review №50

Recently went to C&C to purchase kitchen and laundry appliances. That is, until salesman says We dont deliver or service to your area. Really? Buying $10,000+ in appliances and you cant be bothered to drive 30 miles to deliver?

Sc
Review №51

I have purchased from C and C Appliances seven different times - refrigerator, freezer, dish washer, dryer, washing machine, and a TV in 2007 back when they used to sell electronics (its still going strong). I dont have to search for a sales person, like I would if I went to Lowes, and the sales people are not kids trained in another department, they actually know their stuff. Lowes, Conns, and Home Depot dont have their own service department; they sub it out to someone from out of town and no telling how long it will take for them to get to it. C and C actually has their own service department. Ive used it. Sometimes stuff breaks and I like knowing that someone is going to be here to take care of me, even after they have my money. Plus they have twice the stuff in stock than the other stores so I can get it the same day. Nice guys...I cant brag on C and C enough.

Ma
Review №52

Buyer beware...they advertised on TV one price and have another when you get to the store. The delivery procedure is to call you between 5 and 6pm they called at 6:15pm..the delivery guys got dirty arm and handprints on the walls in my utility room.I went once before and the sales staff was rude, I wanted to give them another chance-same experience this time. If they did not have what I wanted I would have gone somewhere else.

De
Review №53

Mr. Jimmy was very helpful very explanatory and acknowledge and very nice about everything regards to the equipment and was very helpful

Je
Review №54

Great place! Customer service is fantastic! Service department goes above and beyond all expectations!

Ga
Review №55

Talk to Tadd! Very knowledgeable and a great all around guy!

Ch
Review №56

No pressure and knowledgeable on products. Got what I wanted at a good price.

Eu
Review №57

Great i have no problem with the sales person they understand what i need

Ci
Review №58

Very helpful and informative

Sa
Review №59

Knowledgeable sales staff and first rate service.

Gr
Review №60

Purchased two stoves in past years. Had burner trouble with both. Trying to decide to call service dept or purchase a stove elsewhere.

Sh
Review №61

Bought new washer. Love the customer service

Br
Review №62

Worthless. Authorized service center my ass. Completely unwilling to help at all.

Ra
Review №63

Service...prices...friendly and knowledgeable staff. LOCAL.

Al
Review №64

Excellent service without being pushy.

Ro
Review №65

Rusty was very professional and helpful

AS
Review №66

Very pleased with my service!

ha
Review №67

Place is expensive and dont give military discount

Le
Review №68

Good people good service

Me
Review №69

It was all good.

Ti
Review №70

Waiting for dryer repair 3 weeks now. Weve called multiple times and they dont appear to be very concerned about getting it fixed.

Ha
Review №71

Walked in the store was not greeted by anyone. Walked right past a salesperson and was not told a word, but the older couple that walked in behind us was greeted by the same salesperson. I dont appreciate being judged by my appearance of how serious I am for a sale.

El
Review №72

Best Place to Purchase Appliances

Ge
Review №73

Good as usual

Je
Review №74

Great people

Ch
Review №75

Nice people

mi
Review №76

Service was excellent

St
Review №77

Great staff

Information
8 Photos
77 Comments
4.5 Rating
  • Address:2335 E McNeese St, Lake Charles, LA 70607, United States
  • Site:http://www.candcava.com/
  • Phone:+1 337-477-2736
Categories
  • Appliance repair service
  • Appliance store
  • Electronics repair shop
  • Television repair service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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