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Duck Duck Rooter Septic Services
4659 Hwy Ave Suite 3, Jacksonville, FL 32254, United States
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De
Review №1

I have been hearing about this company on the radio for a while, (I love their commercials), but never needed help with anything. That was until we had a major issue with sewage backing up inside our house! Not a fun experience, I promise. I called Duck Duck Rooter on a Friday morning and by 3pm the same day they had two guys at my house with the cutest yellow truck Ive ever seen. I guess we were overdue to have our tanks pumped, plus our septic pump had stopped working. They had another tech come to replace it the same day as well. Honestly, I could not believe just how great they were...and the pricing was very fair! (We certainly would have paid more given the circumstances). Everything from the first call to completion was perfect! They had our toilets working better than new by 6pm, just in time before our family arrived from out of town for the weekend. THANK YOU DUCK DUCK ROOTER FOR SAVING THE DAY! Id give you 10 Stars if Google allowed it. Finally, a company who backs up everything they say...and more in their advertising!

De
Review №2

We called every single place in Jacksonville who allegedly listed that they provided 24/7 service. Duck Duck Rooter was the only company that answered the phone and was able to come out at 8PM and help us out with our sewage. We weren’t able to use the toilets beforehand and thank you to Mr. (Red head) Mike Jones for coming to out to us for quickly and professionally fixing our problem. We have 30+ people coming tomorrow morning for a birthday party and we would have a major problem if Mike didn’t come out to save the day! 5 stars all day for service! Thank you so much!

De
Review №3

Dylan was so polite and listened to my concern and assuring me he would fix it. Brian was off today but he too was very understanding and helpful last week when I had a different plumbing issue. Thank you Duck Duck Rooter!

De
Review №4

After calling several septic businesses Duck Duck,was the first to respond,and came as soon as we called them,and it was a holiday weekend. All others couldn’t come until Monday or Tuesday. We were grateful and so appreciative of their quickness and Professionalism.They were here within an hour of calling them. Reasonably priced especially since it was an emergency. They came, they They conquered ..awesomely.. thank you so much Duck Duck.. and oh yeah, they also handed us welcome package. Welcoming touch. The guys who worked on our tank ( jimmy) and co worker, did a great job thank you so much!!

rd
Review №5

It’s not to often I will give a company a 5 star rating…but in this case I must. I always rate according to product quality, professionalism, accountability and customer service. DD-Rooter hit on all points. I was most impressed by accountability and customer service. I was also impressed by the ownership reaching out to me making sure that all services were satisfactory. Can’t implement enough how accountability play’s an important role in a company’s reputation. I have several plumbing issues at my home and DD-Rooter will be handling the services. Many thanks to Jeff Norman for his help on my septic and plumbing issues.

Br
Review №6

Pumped septic. I called and they were here within an hour from my calling in and asking questions. Very professional and informative. Answered questions and very good at putting things back when finished. Josh C & Tyler S. Polite, hard working. Got the job done and didn’t make a mess doing it.

Ja
Review №7

Thanks to Troy and Dylan for all their time and professional advice. Moving into a newly purchased home is stressful enough without having your lines clog in the first 7 days. They came out first on Sunday and advised me I didnt need a septic pump out. Monday the job was completed with a simple line clearing. Shout out to Helen for her patience as well.

Ch
Review №8

Robert was so kind and responsive. He came immediately after hours to help service my problem and handled it quickly. I will definitely remember to call whenever I need plumbing services again.

N
Review №9

We were having some issues with our septic system searched on Google and came across Duck Duck rooter. The reviews were spectacular so we went with them. My initial review was not going to be a glowing review. However they turned it around drastically! The first set that came out were apparently helpful and knowledgeable and more then willing to explain the issues with my spouse. The second visit was to repair another issue. The employee was knowledgeable and more then willing to explain how it all worked to me. I highly recommend them...solidly based off of the service techs that provide a plethora of information!

Ti
Review №10

THE MEN WERE FINE AND GOT THE JOB QUICKLY. THEY PUMPED THE SEPTIC TANK. YES WE WILL RECOMMEND. THEY CAME THE SAME DAY WE CALLED. DIDNT HAVE TO WAIT DAYS. NO ISSUES WITH THE SEPTIC OR FILTER. WE USUALLY DO IT EVERY 5 YEARS. DUCK DUCK SHOWS UP AND DOES A GREAT JOB.

Mo
Review №11

I had my septic tank cleaned out.Mike and Greg were awesome!!! They came later then expected due to a lightening storm which I greatly appreciated. Price was reasonable and the gift bags were such a nice touch. I will always use Duck Duck. Thank you for great service.

Ru
Review №12

This was truly a 5-star experience! From the responsiveness of the first call, to the next day appointment getting someone out was super easy. When the crew arrived they realized that the truck they brought was too heavy and could damage my driveway, so they called in a smaller truck to do the job. Troy arrived about an hour later and was courteous, helpful, thorough, and professional. This experience far exceeded my expectations. Thank you so much!!

Da
Review №13

Your gentlemen came out and emptied our septic tank and bless their heart none of us could find it till we brought out the map of the property and it was so hot. We tried offering them water and they kept going. Didnt take long for them to clean it out and when I asked questions for my knowledge they had an answer. We cleaned out this tank for whoever moves in and we will leave your information with them so if they need services they know who to call. Thank you so much

Da
Review №14

The best. On time, great work, great clean up, great office personnel. Great price too. And the two technician were very polite, knowledgeable and professional.

da
Review №15

Had a leak on Sunday and Robert provided a very fast, friendly and professional solution to my problem. Highly recommend Duck Duck Rooter Plumbing and Septic Services based on his knowledge and service.Thank You Robert for helping.

Pa
Review №16

Super friendly and informative ! Was able to come to the house just hours after my phone call to pump my septic tank. 10/10 would recommend to anyone.

Fa
Review №17

One of the few companies that will give you a quote before coming out. Robert came out within just a couple of hours of me calling. He was very professional and clearly knew his stuff. I highly recommend Duck Duck Rooter.

Re
Review №18

We just had our septic system completely replaced by Duck Duck and overall we had a great experience with them. The guys who installed the new system were professional and courteous, and seemed to have done a great job. They finished today and I felt like I needed to go ahead and write a review because we’re happy with the job they did. I only know that one person’s name was Chris and there were several other guys working here - they all need a raise! They seem to have a lot of work right now for good reason... look no further if you need septic work done!

Ke
Review №19

I called around 10am to have my septic pumped due to an emergency, we were expecting them to be out between 1 and 6pm. I received a call around 10:40 saying they were on their way and expected to be at my house around 11. Mark and AJ showed up when they said they would. Friendly guys. They got right to work. They had to dig up my yard to get to my tank, they didnt do a hack job. It looks good. Im so happy with this service. We wont hesitate to call on the future for our septic and plumbing needs!!!

Te
Review №20

From beginning to end I had the best experience with this amazing company! Filled out contact form late Saturday night, Buddy Called me Sunday morning and had Jonathan out to us by 10am to check out the septic system to see what needed to be done. He quickly diagnosed the issue, thankfully was not as bad as we feared, and we were able to arrange for a follow up visit and service the following day. They came out Monday called 15 minutes both times before arriving. Completed service and fair pricing. Everyone I dealt with was personable, professional and extremely competent. I have finally fount a great company I can call whenever we have a problem. Highly recommend!

Br
Review №21

I contacted this company back on 10/26/2020 as of 1/29/21 my new septic system is installed. When I first contacted duck duck they sent out a sales rep and thats just what he was a sales man. said the whole process would take a month. There was no contact of when things were going to happen people just showed up. here is what to expect if thinking about this company. every employee that shows up to your house will be amazing with the exception of the sales rep. After spending $13,500 I know have to replace my side gate, pressure wash my house and replace grass in the front yard and back. they did lay seed but the birds ate that the first day.

Am
Review №22

I called Duck Duck Rooter with regards to a clogged washing machine drain. The response time was fantastic and the folks that responded were even better. Given how difficult it is for many businesses these days to get and keep qualified folks, I was shocked they were able to respond to my request within 24 hours. Robert (plumber) called us when he was on his way. Upon arrival, he and his partner were very professional, helpful, and friendly. Thank you for taking care of our issue and Id highly recommend using Duck Duck in the future.

Su
Review №23

Our septic system failed early Sunday night. Duck Duck called us belabor their office was opened to set up to drain our system. They crew arrived, on time, as promised. My husband was very impressed with how informative they were. The mini fun care package was nice too. We called many many companies with no response, which was expected, even with the 24/7 emergency numbers. Duck duck was the only one who responded.

Ta
Review №24

We called Duck Duck Rooter to come assist in a clogged drain issue we have been fighting. The crew came out with a jet machine to clear the pipes which worked great. Then Mr. AJ and Mr. Marc came to empty out the tank and did a great job. very courteous, very professional, and helpful!

Me
Review №25

Stop looking for a plumbing/septic service. You just found them! There are not enough stars for me to give on how amazing this company is.They have excelled in customer service both in the office, and in the field. The owners, managers, and staff ensure you do not feel forgotten during the permit time, and throughout the whole of your service needs. They work quickly and efficiently to get you on the schedule. The compassion the office staff have shown is outstanding!Professional crew come in, and do the job right the first time. Clear as a bell on what needs to be done, and very honest. A rarity for any company these days!I have two homes. One with a full overhaul of plumbing/septic needs and one that just needed repair. They can service each one, how amazing! A one stop shop was exactly what I needed.I will continue to be a loyal customer for all my plumbing needs and highly recommend. Thanks a million Duck Duck Rooter for being everything your advertised to be!

Ho
Review №26

Michael and Greg were great!! Super helpful professional and knew what they were doing! The Office girl was so sweet and got us in super quick for our pump out

My
Review №27

I needed help with plumbing issues toady and they came right out! Once on site they realized I didnt need certain services anticipated and actually told me the truth and reduced my initial quote by $200! The guys were very professional and provided me with all the information I needed for the situation. I will definitely call them for all my plumbing needs! Well deserved 5 stars, not many companies out there like this anymore.

Ti
Review №28

Duck Duck Rooter came quickly and got my septic system back online quickly. They even called me back after I made an appointment to let me know they could be there sooner so I ended up getting same day service. I would definitely recommend them and will use them again should I need them!

Do
Review №29

Chris came to look at the issue on 6/9/21. He was very friendly, professional and knowledgeable. A time was set for Monday, 6/14/21. Troy arrived early…he was also friendly, professional and knowledgeable. They pumped out the septic and replaced the lid with concrete. Everyone that I dealt with was exceptional. I would recommend this service.

Ke
Review №30

Great experience. Guys were professional and explained everything they were doing and why they were doing it. Very happy with my decision to go with Duck Duck Rooter and will be using them in the future!

La
Review №31

Awesome service! The two gentlemen were very professional. They were also informative about my septic tank...they gave me several tips on how to maintain my system. I will definitely use them again.

Ch
Review №32

First I’d like to mention Brian, the service tech I spoke to over the phone. He was informative, and professional. The two technicians who came to the home did an outstanding job and did not try to sell me services I did not need. They troubleshot my system, and repaired the issues they found. I would highly recommend, their technicians behaved more as problem solvers than salesmen. I will be a returning customer for all my septic needs.

Ti
Review №33

I called 5 plumbers that told me that they couldnt replace my leaking water heater for 1-2 weeks. I called Duck Duck and they sent Robert out that day. We was very professional and did an outstanding job. I will be using them for all my plumbing needs in the future.

Ja
Review №34

Im so glad I found Duck Duck Rooter. I needed help with a plumbing issue quickly. After calling around I called them and they said they could be here the next day. The men who came were polite, knowledgeable and professional. From now on they will be my go to for all my plumbing needs.

Li
Review №35

My first time using this company very impressed with how fast they get back to you and how flexible they are on making appointments. The guys that came out to my house were super nice very informative, definitely will be using you guys from now on appreciate all the awesome service. And I love how chill they were with my puppy dog. On a side note i had NO damage whatsoever to my driveway, or my grass, or my flower bed they took a lot of caution and took their time which I appreciate that Thank you!

Al
Review №36

Excellent service response. Pump out of holding tank. Came earlier than expected had the right equipment great attitude with the technicians Mark and AJ. Excellent will use always!

Te
Review №37

Duck Duck Rooter came to clean out our septic tank this morning. AJ and Mark were totally professional and got the job done quickly, putting things back just as they were.....as a matter of fact you could hardly tell they were here! Extra kudos to AJ who was super friendly and managed to keep a smile on his face even while digging in this hot, humid August weather here in Florida. Thank you Duck Duck Rooter....now that I know how often to pump...you will certainly be the company I will call in 3 - 5 years!

Ju
Review №38

The employees that came out do pump out the septic tank was as nice as can be. Also the employee that called to set up the visit was very nice and efficient. Over all the best septic company Ive had the privilege of encountering.

Jo
Review №39

Me and my husband bought a home and was unaware that the home had a septic system. With me being a first time home buyer, I was scared and didn’t know what to do, but to find a company that can assist with my home needs. I called around and this company was responsive. I believe the receptionist name is Jenn and she had compassion in her voice for the nightmare I was going through. She was proactive finding a technician to service my home. They came out the same day. Me and my husband was happy that Duck Duck was able to service us in such a short notice. The other companies in the Jacksonville area that we called, we had to wait the next business day. I will use this company again for my home needs. I highly recommend this company😊

An
Review №40

Friendly and prompt! Even gave us a cute goodie bag.

Ja
Review №41

I called a plumber and Robert showed up. Within 10 seconds of stepping out of his truck he diagnosed the problem and fixed it in maybe 20 minutes. He was so quick I was shocked, I had been trying to fix that drain for hours. Best part of all, it didnt cost hardly as much as I was worried.

Ja
Review №42

Mark and AJ came to my house and pumped out my septic tank. They were very nice and knowledgeable. I will call them whenever I need their services.

Er
Review №43

Duck Duck Rooter was recommended to us by a plumber to pump out our septic tank. Appointment was scheduled between 1-5 pm & I received a call that morning at 7:40 that they were on the way! They were very friendly, professional and quick!!

To
Review №44

UPDATE 7/20:Duck Duck Rooter came out yesterday and quickly discovered that our septic pump was not pumping because the float switch was broken. They replaced the pump and now the septic system is working well.The tech and I examined the drain field and found the blow outs. They were dry and apparently had not blown for awhile. The tech told me they were caused by roots from trees on the neighboring property. I cut the roots away from the mound and will find a way to keep them from infiltrating in the future.Before they left they covered the septic tank and the dosing tank with dirt and spread grass seed.I appreciate that the owners took my original review here seriously and took the necessary steps to rectify the situation. They have also apologized for what the original pumping tech told me and have said that theyve now talked to their pumpers about this.UPDATE 7/17:One of the owners did reach out to me and did a much better job of explaining what might be happening. He wants to send someone out to take a closer look so he can give me a more definitive explanation. He also apologized for not recovering the tank lid with dirt/sod and said he will send someone out to take care of that.Ill keep updating this review as things progress.ORIGINAL POST:They pumped out our septic tank last week. The tech on site called me to say the septic system had major problems. One of the problems, he said, was that the septic tank was never connected to the dosing tank, which I know for a fact is wrong because I was there when the dosing tank was installed. Also, this system has been working as is for over 10 years and Ive had other companies pump the tank several times during those 10 years; none of those other companies mentioned any problems. He also said that the drain field had a blow out. How can the drain field be blowing out if its not connected to the septic tank?, I asked. He couldnt answer that. He said hed have someone from their company call me and set up an on site evaluation.This week I called them to find out if someone could explain to me what the tech was talking about. They just read the techs notes to me and arranged for an on site evaluation. We discussed the scheduling of the evaluation over several phone calls, but it wasnt until yesterday that someone told me the evaluation was going to cost $625. Had they mentioned this sooner we wouldnt have needed to have several phone calls to schedule the evaluation, I would have given up on them much sooner.Finally, the tech who did the pumping did not recover the tank lid with dirt/sod when he was done; every other company that pumped the tank always put it back the way they found it.

Sc
Review №45

Cost more then others, but were able to come same day. pumped the septic tank quickly and answered questions i had.i would use them again in the future.

JO
Review №46

Robert did an outstanding job clearing my drain from the roof. He was on time, friendly, professional, and unclogged the drain with a minimum of hassle. I could not be happier with the service that he provided.

De
Review №47

These people know whats going on in service, repair and installation, no matter what your need may be. I was a 1st time customer and am thoroughly impressed. Thanks for baling me after the septic tank pump took a hike.

An
Review №48

Able to help find my septic tank at a house I just purchased and able to pump it. Helpful, professional, and personable.

Le
Review №49

Duck Duck Rooter and Plumbing Services came out to our rental property to pump the septic tank and inspect it. They were communicative, friendly and faster than anyone else around! Id recommend their services to anyone who needs them.

Ju
Review №50

We had our septic pumped out, they did a terrific job, very quick and professional.

Zo
Review №51

They came out to pump my septic. The guys were very nice . The company was suppose to.come out and give me an estimate on more work to be performed. Never heard back from them. Called and spoke to them. Said they would have someone contact me. NEVER heard from them again. Very disappointed

Sh
Review №52

We have a long, narrow 2 acre lot and the tank that needed pumping is probably 800 to 900 feet from the street. The large pump truck was unable to fit down my driveway which has a left turn followed immediately by a right turn between a mobile home and a shed which are both close to the driveway and the truck was to long to navigate through the turns. The guys were very patient and gave it a good try before deciding that we would need to reschedule the pump out when a smaller truck was available.Thankfully a neighbor with a much straighter driveway made it home before the guys left and they were able to use his driveway to get the job done. Yeah!

De
Review №53

I called Duck Duck for a Septic Tank Dump. They were very pleasant & I was able to get an appointment quickly. The guys called 30 minutes before arriving and were spot on in timing! They were friendly professionals & worked fast. Not to mention THEY REALLY WERE THE LEAST EXPENSIVE!! 3 different neighbors had used different companies & payed way more. Im happy!! & satisfied! & I will be using them again..

Ja
Review №54

So I called out another company for issues with water hammer in my bathroom pipes. This guy got here and told me it would cost $2000.00 to repair and that someone else would have to do it because he was to big to get in my attic. So I decided to call Duck Duck Rooter and see what they say. Brian and Don came out on an early Saturday Morning. Talked with me and listened to my concerns and knew how to solve the issue withing seconds. They charged me not even a tenth of what the other company tried to charge and even walked me through what he needed to do. This company should be very pleased with these two men they have working for them. They were kind, courteous, understanding and very knowledgeable.Calling them was the best decision I could make. These guys and this company has made a client for life.

S
Review №55

Answered on a holiday weekend. Was on time. Did not price gouge for holiday weekend emergency! Got the job done quickly! Highly recommend!

Da
Review №56

Hey, they were greatcame out same day worked in the rain and mud had a great work ethic.I will be using them in the future!!

An
Review №57

We were having issues with our fixtures draining related to the septic system.DuckduckRooter responded within a day and sent a qualified technician to diagnose our issue fix immediately at a very reasonable price

Jo
Review №58

I was surprised at the quick turnaround response for cleaning out our septic tank. They were also quick in getting the job done and professional in their approach.

Da
Review №59

Duck Duck came out within 24 hours to pump out my septic tank ahead of the scheduled time. Greg the technician did a great job pumping and made sure he got everything out of the tank. I recommend Duck Duck for all your pumping needs if you need your septic tank pumped ASAP and pumped out the right way!

Ch
Review №60

Great experience having Delza of Duck Duck Rooter out to my home. He did an inspection for my back flow meter which is required by the city every two years. I really appreciate how quick and easy it was - I’ll definitely be calling them back!

Ro
Review №61

If you need a new septic system, then I think Duck Duck Rooter is the best. They did a first rate job and were able to work with me with my hectic schedule.

Fr
Review №62

All Good! This company is excellent, and the field workers are very knowledgeable, helpful and courteous.We can’t say enough good things!

Jo
Review №63

Brian was great. Good job. Thanks for being so promont and professional. Will definitely recommend you to friends and family

Ja
Review №64

Another AMAZING job completed by Duck Duck Rooter. On time, courteous, upstanding and done right!

St
Review №65

I had my septic tank drained. I had no clue where the tank was located. The Duck Duck Rooter team was fast and efficient in locating the tank and draining.

So
Review №66

Duck Duck Rooter inspected and pumped out my septic system. I was expecting to pay a higher amount based on what had to be done and the technician promptly called his office to revise the cost; a huge relief. This company is professional and knows their stuff. There is no question that I will be using them for all of my septic needs.

Ro
Review №67

Desperately needed septic tank drained after Elsa downpour. Duck Duck did not hesitate to respond immediately and they came out within 30 min! Drained and cleaned tank, cleaned up work area and they were off to the next job. Greatly recommended!

An
Review №68

Cool people! Jimmy and Greg had me laughing the whole time. They were on time and got the job done precisely! Thanks guys!

Kl
Review №69

Brian and Mike came out same day and replaced our water heater in our home . They were fast and professional . We appreciate the office and plumbers for handling this so promptly. Duck Duck will continue to be our plumber forever . Thanks Brian and Mike !

Mi
Review №70

Fast and accurate! Showed up on time, fixed the problem, cleaned after it. Love it, good job!

Am
Review №71

Did very good, efficient work, did such knowledgeable work and had great personalities. Also very skilled and knew what they were doing. They demonstrated great teammanship and were even done quicker than anticipated. I will definitely be using them again in any future plumbing needs.

Mi
Review №72

Duck Duck Rooter went above and beyond installing our new septic system. They were available to answer my calls and my questions along the way. I am completely satisfied with the job they did and would recommend them to anyone!

Da
Review №73

Our septic system was on the fritz in the evening. The guys were prompt and courteous and the price was great. They had no problem coming out when we needed them, and they knew exactly how to fix our problem. I will certainly use them again.

Ve
Review №74

They came on time and did a good job pumping the septic tank but the truck went off the road onto my sidewalk and cracked a big chunk off. We had just had it done a month ago but the release says they are not responsible for damages. I will not call them again.

Gl
Review №75

Very professional!!! I’m so happy they came to help us with our septic tank. The employees are awesome including the costumer service. Very recommended.

Ra
Review №76

Mr Greg and Mr Jimmy were very knowledgeable, professional and friendly.They performed their work with the utmost of satisfaction.I highly recomend Duck Duck and their team for your septic service needs.

Tr
Review №77

Very professional company. Technicians are very friendly, answered all my questions and explained everything to me. I had my septic tank pumped out and a new pump installed. Will definitely call them for any future needs.

Mo
Review №78

I had a septic that desperately needed to be emptied, and this company was the ONLY one that we contacted that actually kept their appointment --and we called several. The service personnel worked with my nephew to ensure there was no other issues, took care of the matter at hand, and their office processed the paperwork and payment arrangements through me over the phone, since I had to work. It was seamless, and most appreciated that this company was prepared to make & keep their appointment, keep us updated on any schedule changes, and took care of everything on both the service side and the administrative side. I highly recommend!!!!

De
Review №79

Pumping out SepticTeam arrived early, briefly discussed issue, & immediately went to work. Courteous, friendly, & knowledgeable service. Reasonably priced.

He
Review №80

After recently buying a house I have had to call Duck Duck Rooter several times because of plumbing issues. They were always able to schedule quickly and come out quickly. They are even available on weekends.

La
Review №81

Pumped septic tank out. After the work the workers made sure they put the tops back on the septic tank and put the water holes back in place. They both were very professional.

Wi
Review №82

The alarm on my sump pump went off late one afternoon and the next morning I called Duck Duck Rooter. Their technician, Randy, was there 2 hours later. He quickly uncovered the tank and saw the problem was a broken PVC outlet pipe at the connection to the pump. He could have just as easily told me I needed a new pump for $700-$800 and I would not have known the difference. Instead he was completely honest, repaired all the piping, checked out the pump and had the whole system running an hour and a half later. Bill was very reasonable. Great company, responsive and professional.

J
Review №83

In short.. had no interest in my septic system & the condition it was in.. no inspection.. no ground probing.. no real experience/recommendations.. sole intent was to replace my tank (quoted up to 8K).. in the end it was a $48 dollar pump housing lid.. luckily I had a GREAT septic inspector who tipped me off. Do your homework people.. Today’s America wants to replace your system vice simple repair. Unforgivable service by my standard!! May 2021..

Je
Review №84

Duck Duck Rooter did a great job with replacing my septic pump and doing a pump out on my system. They even helped me determine it was definitely the pump that was the issue before replacing it. Such honesty is hard to find.

E.
Review №85

I was very pleased with the service I received. Randy was very professional and respectful. Giving tips on how to take care of my pipes when its cold.( THANKS RANDY) He replace my well pump very timely. GOOD JOB!! I am very pleased.Thanks Ms. E. Betty Davis

Vi
Review №86

Was able to get scheduled within a couple days for a septic issue. Pricing was very affordable. The workers were knowledgeable and helpful - we really appreciated them! Will definitely use this company again!

Mi
Review №87

Aj and Mark came and did my septic tank, really professional people, down to earth and they know what they are doing. I hope these guys continue to work for Duck Duck because I will certainly use this company again.

KC
Review №88

Scott is the Owner of Duck Duck. He is the real deal. That guy came out to my house dressed like an owner and crawled on the dirt to diagnose a broken septic tank lid. Make no mistake about it. He’s the real deal and I’m hard to please

Jo
Review №89

OMGosh! The crew is amazing! Both groups of techs we had come out (one on Thursday and the 2nd today)! Thank you guys so much! Yall are awesome!

Sh
Review №90

Very smooth transition. I filled out the online request an appointment form . They called me within the hour to schedule. Fair price on my septic pump out, tech was very nice.

Ba
Review №91

When other Septic System companies could not and one rudely would not, Duck Duck responded almost immediately to my septic system emergency. The whole Duck Duck Team coordinated flawlessly to get my system functioning within 24 hours. Thank you Duck Duck Folks.

ta
Review №92

The Lord sent these people on time literally I recommend these guys to everyone, they are great thank you again for your service, guys 😁.

Kr
Review №93

Called after hours, They were very kind and professional. I have a home warranty that was very difficult to deal with and they were beyond patient with us and still got someone to us same day on a Saturday Night. Will was absolutely 💯 on point and explained everything.

Ka
Review №94

Office staff was very professional. The Technicians Joshua and AJ were very awesome at their jobs! Definitely would recommend this company to anyone!

Di
Review №95

Duck Duck cleaned out my septic tank. The two technicians were on time, courteous, friendly, and efficient. I watched them dig, remove the concrete lid, and suck out the muck. They did everything perfectly and were also educated me a bit. I would definitely recommend the company.

Ki
Review №96

Called to get a quote to replace my drain field. They were very quick to send someone out to my house. However, instead of a quote, all I could get out of Jason was how many of these they have done and do every week. The only figure he would give me was $950 for the permit and Inspection, however that did not include the pump out or several other items that ALL the other contractors included for less! I told him I needed something in writing, Have not heard back yet!

Ch
Review №97

Had DDR come out to do a septic inspection on a home I purchased. They satisfactorily performed the requested service for an agreed upon price.

Ky
Review №98

Great customer service and well trained men!! I will never use another SEPTIC or PLUMBING service !!

Ro
Review №99

I called my normal septic tank service for a pump out only to find out that they no longer provided that service. I was so stressed that I was going to have to go out and find someone on my own. I went out to the internet and checked the top Septic Tank Co and read their reviews. Duck Duck Rooter was #1 . However sometime that does not always mean everything so I went onto Angies list and found they came highly recommended. I can see why. I requested a quote within 15 minutes I was contacted by a Lia given a quote which I accepted. She said she could have someone out within the hour because she has someone out in my area. I was thrilled even though it was not an emergency.The 2 gentlemen that came out were very nice did the job . Had a fewrecommendations. Were done within an hour. I would highly recommend Duck Duck Rooter for this service. Roseann Goodale

Cr
Review №100

They Pump out my septic tank. after a phone call from Scott, I am very satisfied , he went out of his way to help me out and I really appreciate what he did for me. $350 well spent, I will keep you in mind next time I need a Plumber thank again Scott thank you Duck Duck Rooter.

Information
86 Photos
100 Comments
5 Rating
  • Address:4659 Hwy Ave Suite 3, Jacksonville, FL 32254, United States
  • Site:https://duckduckrooter.com/?utm_source=localsearch&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 904-862-6769
Categories
  • Septic system service
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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