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Hayles Towing & Recovery
1101 US-80, Jackson, MS 39204, United States
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Th
Review №1

Would recommend any day of the week they are very customer oriented, friendly, and professional.

Be
Review №2

I had an awesome experience with this company. AJ was the young man who came out and fixed my tire and ensured me that he would get me up and running shortly. He was very friendly and professional and I recommend this company and the young man that got me up and running safely.

Wi
Review №3

This group has decades of experience. Their equipment is top of the industry and they are prepared to get the job done. They helped me crank my vehicles and moved some expensive classic vehicles for me. They have the capability to move anything and an extensive fleet of all size wreckers. The owners are nice, the field staff is professional. Nobody really ever wants to call a towing service but I suggest you call these guys!

DJ
Review №4

I dont dislike Hayles Towing... Also, if my car breaks down again; Ill call them immediately... But the driver asked me if I had a mask which I did... Meanwhile, he and his kid were in the cab of the truck without masks for the duration of the trip... Also he could have been more congenial to say the least... I wont go any further about my dilemma... But hey, Im a black dude in Mississippi so...

Gr
Review №5

Loved the staff. Helpful and really appreciated their assistance.

As
Review №6

Google maps asked me how you guys were and I have to say... you were so timely and polite I suppose in a taken for granted kind of way because I barely noticed you :/ . In fact, I dont even remember having my vehicle towed or even coming here so no complaints from me!! Job well done. Keep up the good work. 👍(I dont know why Maps thinks this happened, but I had to seize the opportunity to maybe make someone smile. Also, I do know several people who have done business with hayles who all have 5 star opinions.)Thanks!

Al
Review №7

During the ice storm they didnt even want to come out to help me get my car out the ditch

Ch
Review №8

Response time was ok, but was having my truck towed from my house to a nearby shop. Call to check on the repair of my truck and they said they have the truck but not the keys. Come to find out my keys were found threw in a bucket without being taged by the tow truck driver instead of being placed in the after hours drop box now I have to wait longer on my truck witch I really need. But I promise hayles didnt offer me a discount. Wont be using again

Ro
Review №9

RabbitFort transfer

Li
Review №10

Not professional at all. The woman that works there, if I remember right,her name was Shannon, was selling drugs in in the parking lot. Not some where .I will be doing business again.

Jo
Review №11

Horrible customer service! Wouldn’t tow my car unless I understood in all probability my entire bumper would be ripped off. I told him to leave. It took $84 but he did leave! Money for nothing but the tricks are free!

Kh
Review №12

They were very affordable. The gentleman that assisted me was helpful and friendly. Great customer service!!

Ja
Review №13

Neil is awesome people 👍 recommend them 100%

Sa
Review №14

Highly recommend Hayles Towing! I can’t thank them enough. One of my company vans broke down over 50 miles away. Hayles went immediately and towed the van back to Pearl. We will definitely call them again! Thanks again, Blake Thornton / Capitol Countertops

Mo
Review №15

So they found out we were from out of town and ripped us off. We were quoted 65 dollars for tow, but upon arrival charged 85 insisting it was the mileage that added the difference. Charged for 10 miles at 3 dollars per mile and the driver took the scenic route, of course I googled the miles our hotel is literally 4 minutes from here and the shell station we were at on Beasley was directly in front of our hotel. I absolutely abhor bad business practices. Based on our treatment I recommend to everyone find a more honorable company to do business with

La
Review №16

Very Polite and quick service and great towing company.

Da
Review №17

Busted my truck window with rocks falling off their trucks and refused to acknowledge it or investigate it. Very rude people

Jo
Review №18

Best tow company far and wide!! Family owned...great people!!

Do
Review №19

Very helpful and courteous

Ph
Review №20

They didnt answer the phone?

Za
Review №21

A friend of mines got into wreck and all she wanted was some important papers out of the car, and I was only 20 ft away from the car. Is that too much to ask for some papers out of the car?

Ch
Review №22

Great towing company and a good place to work

st
Review №23

BAD SERVICE TOOK HOURS AND SEVERAL CALL TO GET A TRUCK MOVED.WOULD NOT USE AGAIN

St
Review №24

There is often a wait time of an hour or more before they show up

Al
Review №25

Great tow service

21
Review №26

Before I could even tell her what happen she just threw a price at me assuming my tire was messed up on my car. She hadnt even seen the car.

Ka
Review №27

Bunch of thieves.

Ch
Review №28

Worse place to Apply for a job Neil will not call you back you call to check on your appreciation they tell you it’s on Neil’s desk and you call he not in the office or he is on the yard he set his hours whenever he feel like coming in he will never call you the people get rude with you

bl
Review №29

Good business

Ke
Review №30

Horrible wait time and rude customer service

Go
Review №31

It should be illegal for them to not let me see my auto that was towed before paying for it after it was towed because it was stolen.

Eb
Review №32

Customer service great

Co
Review №33

Fast service

Wi
Review №34

Awesome customer service

Mi
Review №35

Fast and efficient!

Ma
Review №36

My husband works there.

Bo
Review №37

Very professional

Pa
Review №38

Very Professional

Information
3 Photos
38 Comments
3.5 Rating
  • Address:1101 US-80, Jackson, MS 39204, United States
  • Site:http://www.haylestowing.com/
  • Phone:+1 601-353-7700
Categories
  • Towing service
  • Trucking company
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–10:30pm
  • Saturday:Closed
  • Sunday:Closed
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