user
J. Ellis Apartment Locators
391 E Las Colinas Blvd #135, Irving, TX 75039, United States
Appearance

Comments
En
Review №1

I Really Love working with Tiffany Middleton she will go the extra mile to make sure her clients are satisfied. I have and will most definitely continue to refer clients to you. Thank you so much your service is greatly appreciated.

Tr
Review №2

I don’t know what I would of done without the assistance of J. Ellis Apartment Locators but specifically Tiffany who took the time to help and assist my family. Tiffany provided my family and I with excellent services and now we have a lovely apartment we get to call home. She made my experience moving to another city so smoothly and I couldn’t have asked for better assistance. Thank you so much Tiffany for helping my family and I find a wonderful home!

B
Review №3

Tiffany was amazing! We were struggling to find an apartment with background and credit problems. After multiple denied applications we found j.ellis and began working with Tiffany. She worked hard non stop finding and contacting apartments that were able to work with our situation. She found us a beautiful apartment and I great area that not only within our budget but in a safe community and was willing to work with our background! We are so excited to be moving into our new home this weekend! Thank you so much Tiffany for all you have done for us! 10/10 recommend and will use again if needed.

Ki
Review №4

First let me say that Nancy was the sweetest person I had ever worked with at J.Ellis apartment locators. Ive never had any negative experiences with J. Ellis so this isnt really directed at the business itself but more so the apartments they reach out to. I think that these apartments will tell locators what they want to hear just to get someone to apply and make money off of them. There were several occasions where J. Ellis referred me to two properties because they told Nancy that they worked with evictions, broken leases etc. But when I actually got to the property it was a different story. The first property; Bent Tree Park Apartments in Addison told Nancy theyd take me with, and the only thing Id have to pay is a months rent up front. Cool, no problem, so when I applied to the property and of course paid money; the property manager told me that she did explain, which she actually didnt that if there was an eviction on my record it would result in a denial unless I could get a co-signer or co-leaser. So that was money down the drain. The next property Parc Lake & Bayshore in Lewisville said they only took one property debt and it had to be a year old. Well that was fine because I only have ONE property debt. What should have seemed like a maybe 2 day process between background, income and rental verification turned into a two week runaround even resulting in one of the leasing agents over there falsely telling me that they wouldnt be able to work with me because my eviction was under a year old. Well thats a lie, but okay. I had proven that it wasnt under a year old and it resulted in me having to ask for my money back and to call the whole thing off because its clear they didnt want or need to lease apartments bad enough. My advice: J. Ellis you guys are great, and really go out of your way for your clients, however, I really believe that you should reiterate that you make your money off of people signing leases at apartments that you refer them to therefore, when youre calling to verify what they do or dont accept, they need to make sure that the information theyre providing over the phone with you is the same thing theyre telling a prospective tenant, because the only person thats making money when theyre making false statements over the phone is the property when they retain app fees and sometimes the admin and deposit on a unit. You guys are the ones that are losing in the end. But I do appreciate the time and effort Nancy put in to at least HELPING me find an apartment but I ultimately ended up having to find my own apartment after no luck with the apartments Nancy referred me to

Se
Review №5

Tiffany was amazing, kind and extremely patient. She never left me in the dark and checked on me periodically to make sure I was finding what I wanted. I wouldn’t recommend ANYONE else!! Give her a shout and let her work her magic for you!!

la
Review №6

I have used these locators before and always had a great experience because the locators that worked with me were very helpful in finding me what I was looking for. That wasnt the case this time around.😒 Very disappointed customer

Da
Review №7

Tiffany was great! I called her at noon on a Saturday needing to find and move into an apartment by Monday; unrealistic, I know. She found me a great apartment with everything I wanted and more. Was able to view, apply, and get approved by 3:30 the same day! Was even able to get me completely moved in by my last minute deadline. She was very easy to get ahold of by phone, text and email. I love my new apartment and I could not have found it without her. Thank you so much.

Kr
Review №8

Tiffany out the gate was so amazing! She got my information and went out of town for the weekend and Monday morning a text and a call saying I am so sorry I was busy this weekend I havent forgot about you here is your list. From then on she set up me an appointment to meet my apartment we went and my husband and I got approved. I ended up of changing jobs so we had to move our move in date but we still were able to move in last month all thanks to her hard work. I have been busy with this move getting everything thing in order but I can not let another day go by without giving the biggest Thank You Tiffany and now she is working with my sister in law😍😍😍 I will refer you to anyone❤

Be
Review №9

Tiffany was very helpful from start to finish. She was responsive and provided me with the best options that fit my needs. She continuously kept me updated throughout the process and made prompt adjustments when necessary. The process was simply seamless.

Ti
Review №10

Wow where should I start UNBELIEVABLY AMAZING. I had been trying to get back to the city from Ennis, Texas for about 2 yrs & then I found Tiffany @ J. Ellis & boy did she go to work. It wasnt easy & we tried several places with no luck due to poor neighborhood. I had pretty much just decided I was just doomed to live in Ennis forever. But not Tiffany she was still plugging away in the background & NEVER forgot about me. One day I had went to visit my son for lunch in Hurst, Tx, just as I pulled out of his office parking lot God began to work & I got a call from one of Gods Angels, yes you know it it was Tiffany. She told me she had just placed a lady in a nice complex in a really nice neighborhood that she thought was perfect for me. She gave me address & It was literally just 10 minutes from where my son lived & worked. I was so excited, so I went & Tiffany was right it was perfect. Complex loved me & I loved them, not to mention it was not only beautiful but it was Home. Within next 30 day I was in & set up. I can never ever thank J. Ellis & Tiffany especially for never giving up or forgetting about me even when I had given up on myself. May God ALWAYS be with her & send her many rewards & maybe J. Ellis will even consider rewarding her for her undying hard work I Pray anyway. Lovin My Life thanks to J. Ellis...

An
Review №11

Tiffany worked endlessly to find me the apartment I wanted. She was absolutely amazing and I love my new place!!! I highly recommend her to anyone looking for an apartment.

Ni
Review №12

I LOVE working with these locators, especially Nancy. She gets to know every one of her clients and even business partners and holds a great relationship with each one. She knows the market and the industry and she makes it easy for us when we need to get something leased. Shes the best of the best. I recommend her past these 5 stars if you are looking for a GREAT place to live.

Ro
Review №13

Tiffany did an awesome job helping me locate my future home, she did a phenomenal job in helping me make a decision and also bring me new listings that would make my find a lot easier. Thanks once again! Five star service!

La
Review №14

Tiffani was absolutely wonderful!!She found me a great apartment with wheelchair access in the time frame I needed and stayed within my budget.I will definitely call her the next time I move and recommend her to friends and family

An
Review №15

Excellent apartment locator service, I worked with Tiffany Middleton and she went above and beyond to make sure I received the best deal possible. I would recommend friends and family if they were in need of a locator service.5/5

Lo
Review №16

Tiffany is a great professional who will find you an apartment in your preferred location. She has great customer service skills and is empathetic when your situation seems hopeless. She will provide guidance.with your specific needs. I recommend her highly! Great team and great office! Nancy is an amazing lady as well. I dont think you would choose wrong if you choose this power team!

ja
Review №17

My experience with Tiffany Middleton was through the roof awesome!!! I told her my situation and what I was looking for and she jumped right on it!! She found me a beautiful apartment property in a very nice area. I went and checked it out the same day and I’m moving in Thursday. She was very nice and professional. I definitely recommend her to help you find your next home.

Ry
Review №18

Talked to Tiffany she helped me so much. Thank you for giving me the help to get towards my next step i highly recommend her to anyone that is looking for an apartment.

Me
Review №19

Tiffany was amazing!! Anything you need she will find for you..

be
Review №20

I was in a pinch and working with Tiffeny Middleton made my apartment hunting so much enjoyable. Tiffeny was responsive on all my inquiries, she was an ultimate “Johnny on the job”. It was a pleasure working with her. On my next move I will certainly be using her again.

Ch
Review №21

Tiffany was an absolute joy to work with!! She was so patient with us even when we gave her a boatload of apartments to look at lol. I would definitely recommend her to anyone thats looking for apartments!!

Re
Review №22

Tiffany was VERY responsive, kind & found the perfect apartment for us! Im recommending her to a few of my friends who plan to relocate to Texas. I thank her for all her hard work & effort.

An
Review №23

Tiffany at J. Ellis was amazing during my process of finding an apartment, she completely understood my situation and found the right place for me in a short amount of time. Her service was very helpful since she would always keep me updated and I highly recommend her to anyone who is searching apartments. I honestly cant thank her enough!!

Ja
Review №24

I been looking for an apartment for awhile and been in contacted with a few different apartment locators but none have helped me like Tiffany she was very helpful and reply in a timely manner helped me find the perfect apartment with my precise wants and needs. She is very friendly and nice willing to go beyond and above!

ki
Review №25

Tiffany is a life saver. I cannot thank her enough. My situation was very complicated and she was so patient, kind and very respectful. She kept me at ease throughout the whole process. I’m so thankful for Tiffany and the J Ellis Apartment Locators for all their hard work.

Da
Review №26

Tiffany Middleton is an excellent agentShe was able to find me an awesome place at a price I could affordThanks you so much !

Va
Review №27

Tiffany , is AMAZING. I told her what type of apartment I needed and the location, and she got to business and got me a list of places and thanks to her I’m moving in a new place in a few days!!She goes above and beyond!!HIGHLY RECOMMENDEDTHANKS AGAIN!!!YOUR THE BEST!!

Di
Review №28

My experience with this apartment locating Service was very good. Very fast, very professional, and got me an apartment when I had problems finding one elsewhere. The agent that helped me was Tiffany, and she was the best. A huge help.

An
Review №29

Nancy Robbins. You want to ask for Nancy Robbins. She is so incredibly easy and fun to work with, and made our relocating a breeze. Which is saying something as having a 160lb Great Dane, a good apartment can be hard to come by. Nancy not only delivered, but went above and beyond want was even expected. She was quick to learn what we wanted and deliver exactly that... even though our minds kept changing all through out the process...

ja
Review №30

Nancy is an excellent locator. She has a very professional office and she will find you the perfect apartment at a good price. They will find you the best apartment and make sure you are taken care of.

jo
Review №31

My experienced with J. Ellis Apartment Locator is amazing . Tiffany is very helpful and very understanding, she always put her clients first and always listen to them! I highly recommend J. Ellis Apartment Locator and Tiffany to my friends and family! Thank you for your amazing service!!

Ti
Review №32

We, met Nancy and helped us out greatly. She was very professional and even though we had a few challenges. She let us know exactly what we needed to do and helped us to get approved.

Ty
Review №33

We recently relocated to Dallas from Las Vegas NV and Tiffany Middleton was our locator she was excellent very helpful I will definitely be using her in the future

Si
Review №34

Tiffany Middleton was definitely a pleasure to work with, she definitely went above and beyond for me! Highly recommended

Ro
Review №35

Tiffany is exceptional!!! I am new to the area and she helped me find a apartment quickly!

Di
Review №36

Yes I use Miss Tiffany is my apartment locator after I have been in Denton for 4 months with another apartment locator that did not work out I was driving back and forth to Oklahoma for last 4 months every apartment in my apartment locator was coming across she never made it happen I went to one apartment by myself to try to make it happen myself I was referring to mrs. Tiffany I called Tiffany tell her my situation her answer was no worries and I really felt that in my heart that she had it under control with that being said she took it upon herself to reach out to apartments for me in 3 days I had an apartment when I tell you she was my angel she is an Angel Heaven Sent I truly appreciate her me and my children had it not been for her I will still be looking and probably going back to Oklahoma giving up but she made it happen for me and I truly appreciate her I would recommend anybody to her cuz she takes the time and shes a sweet lady understand thinking is Tiffany again I truly truly appreciate you God bless you

ma
Review №37

Tiffany was very patient and understanding especially doing this Pandemic... She never gave up on finding me an apartment in the small time frame that I needed it!!!

Ma
Review №38

I never in a million thought that there were people places and things that existed. Looking for apartments, I ran across Tiffany Middleton, the Apartment Locator for J Ellis. She wouldnt stop until she told me what she did and what she had,, DEALS, SPECIALS and DISCOUNTS. Told her what when and where, She got right on it, called me right back like she said she would. Its like she had a book of listings and with all the info,, Shes a Killer.. Thank You Tiffany!!

Ev
Review №39

Nancy is a great person and an awesome apartment locator. She found me the best apartment and saved me time and money. I will use her company again in the future. Her office staff is very professional and they take their time to make you feel very special and great customer service.

nu
Review №40

The best customer service I have received in ages! Nancy is very very helpful! Wow I am so happy with the service here 5+ stars!

Sh
Review №41

Wow didn’t even think I would get a apt and Nancy made it happen. Thank u so much!! If I could do 10 stars I would. God bless you Nancy

K
Review №42

I moved from Mass to Texas and was searching for an apartment. I was getting overwhelmed and noticed a link to free apt assistance. Jodi killingsworth called me and she was my Angel through the whole process from beginning to end. She explained everything to me and told me that she would find me a nice, safe place to live and wouldnt give up until she found one. She walked me through the process and explained everything to me in detail. There are no words to express my gratitude to Jodi for her help in finding a nice place for me to start my new life. I will recommend her to everyone whos looking for a place to live because I know she will go above and beyond to get what youre looking for.

Ki
Review №43

Nancy at J. Ellis helped me find my apartment in less than a day! She sent me everything I asked for and more! Super Friendly and Energetic. If you need help finding the right fit for you Contact Nancy!!

Le
Review №44

Tiffany Middleton words can not express The gratitude, She’s the best especially in difficult times.

Al
Review №45

Talk to Mrs. Nancy she was a big help and very nice respectful woman. She is helping me look for my apt. Very helpful.

Ca
Review №46

Dana is one of a kind! She is so awesome! One of the best in the business

Lo
Review №47

J Ellis Apartment Locators is the best in town! If u need a apt, this is definitely the place to go. Ask for Nancy she knows her stuff!!!

ma
Review №48

Nancy is very nice and very helpful. Dont hesitate in using her to help you find a great apartment

Mi
Review №49

A very professional team is what you will get every time thank you to the J Ellis team for helping us find our new home ❤️

Sa
Review №50

5 stars hands down. If you looking for a apt this is the place. Nancy is awesome!!!

Ca
Review №51

This place is amazing. Nancy mad her staff rock hands down. If you need a apt, j Ellis is the place to go!!!

Jo
Review №52

A lady harassed me at this office and put her hands on me, just for asking questions- I believe Nancy is her name and she’s the owner. Officially pressed charges after cops were called against her and awaiting the court date next month. Thank God for multiple witnesses. Very unprofessional to treat people who come into your office.Filing a complaint with TREC as well.If you don’t want to be asssulted then don’t come here. I’m still at dismay

Pa
Review №53

I moved here from El Paso. A friend refered me to Lynn Tuya (an agent with J. Ellis Apartment Locators). Well all communications were professional and via email. She got her commission for finding my apartment but when it came to my rebate for utilizing her service... Well lets just say my lease is almost over and Im still waiting for my check. A check that would help with the moving expenses--she said. It will come about 60 days after you move in--she said. I will see to it that it gets to you--she said. The few times I spoke with her in regards to my rebate or my dissatisfaction at my apartment complex, she sounded so nice and concerned on the phone too... The joke is on me. That will teach me to trust people.

Ja
Review №54

Love this place!! Sending all my firends and family. I was soooo picky and they found exactly what I wanted. Thanks Nancy!!!!

La
Review №55

Im actually being generous cause I have yet to see them it says they open at 9 on Saturday and have been sitting outside for 30 minutes

Ga
Review №56

They were so incredibly helpful when we first came to Irving Texas. We came from San Jose California so we had no idea what the school systems were like or any of that I appreciate their expertise.

J
Review №57

Nancy the owner I believe is the most disrespectful PEROSN I ever met - she will disrespect people who come to look for apartments - saying to her employees they’re lookig for section 8 not real apartments - don’t waste your time helping, even mush saying they can’t afford the apartment don’t help.Argues with her employees in front of clients. I was there for 30 mins and had to walk out and look for a different provider. This place should be closed down.

Ap
Review №58

Ask for Nancy, shell find you the right place with great amenities at a reasonable price.

da
Review №59

These ladies rock! I plead guilty to bank fraud and conspiracy and they helped me find an apartment so I could move out of my moms house.

Je
Review №60

Nancy is helpful, make sure to talk to Nancy.

al
Review №61

Everything was great, especially Tiffany helped me find several apartments until I found the best one for my budget and demands, she did everything possible to speak to me in Spanish and was always aware that I could get the apartment. I really recommend her 100%.Spanish:Everything was great, especially Tiffany helped me find several apartments until I found the one that best fit my budget and demands, did everything possible to speak to me in Spanish and was always aware that I could get the apartment. I really recommend it 100%.

Information
4 Photos
61 Comments
4.7 Rating
  • Address:391 E Las Colinas Blvd #135, Irving, TX 75039, United States
  • Site:http://www.jellislocators.com/
  • Phone:+1 972-518-8000
Categories
  • Apartment rental agency
  • Apartment building
  • Condominium rental agency
  • Real estate rental agency
Working hours
  • Monday:9am–5pm
  • Tuesday:10am–5pm
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Similar organizations