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Essence Alfa Romeo
555 NE Loop 820, Hurst, TX 76053, United States
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Al
Review №1

Jerry Kidd was extremely upfront and honest and got me the best deal he could without wasting any of my time going back and forth. This dealership is the best experience I’ve ever had getting a car. Excellent!!

Er
Review №2

My service advisor Kim was amazing. Was always super friendly and in constant communication. I never got the survey to fill out so i just wanted to make management knew that she was awesome. Thank you again!

Ja
Review №3

I originally was looking at another Alfa dealer. We had spent about 4 hours at another dealer getting the run around. They really tried to sell us on a car we didn’t want because it did not have everything we wanted. It was high pressure and after leaving that dealer, we received multiple calls daily from different people at the dealership trying to get us to take the car. I decided I would go look at Essence since the pricing seemed to be better than other dealers.I set up a time to look at a vehicle and was introduced to Johnny Tran. When I arrived, they pulled the vehicle around and left me to look at it alone. Johnny said to take my time and if I needed him he would be inside. It was fantastic! Once I decided I liked the car, I put down. $400 deposit for them to hold the vehicle to give my wife a chance to see it.We decided we wanted the car. With No haggle pricing, they did discount the additional warranty which was nice and we got the exact vehicle my wife wanted. We did all of the paperwork online and they worked to get us a great interest rate.When we showed up to pick up the car, they offered asked us about additional warranty and a tire and wheel warranty which we declined both and it was a no pressure sales pitch. We were out the door with our vehicle in 30 minutes. It was a great car buying experience and I would definitely go back to Essence when looking for a car. Ask for Johnny Tran, you will not be disappointed.

Aa
Review №4

If you wish shopping for a car was like shopping for everything else in your life, then this is the place for you. Personally I HATE having to listen to the “dealership speech” about how this one is DIFFERENT and family owned and will treat me like and consider me part of the FAMILY. **Eye roll**Johnny Tran was a welcome relief to work with. He was professional, straight forward, and helpful. I told him what I was there for and he got me set up quickly. He asked me relevant questions and made the whole process as concise and easy as possible.If you have a bunch of time on your hands that you’re looking to waste and want to hear bad jokes about the weather...this may not be the place for you.If you’re looking to buy a luxury vehicle and get on with your life, like me, then this dealership is a great choice.

Ed
Review №5

Bought a Alfa Romeo from out of state working with Johnny. He was very attentive and communicative at all times. This type of assistance is even more important when buying a car one has not seen in person. The car arrived and was exactly as presented by Johnny and Essence. A lovely car and terrific service handling the transaction and the arrangements regarding transportation. A wonderful combination.

Ko
Review №6

Dealt 100% over the phone with Johnny Tran and it was very enjoyable. I provided him the model and trim package I was looking for and he sent me several to look at virtually. When we arrived on a price, all the paperwork was waiting for me at the dealership and I was in/out in only minutes. Fantastic experience all around and I would highly recommend Johnny and the entire Essence team. They figured out how to make a normal car buying experience into a seamless and enjoyable one.

Am
Review №7

Very straightforward experience. Johnny was very helpful throughout the process. I would recommend this dealership to anyone.

La
Review №8

Worked with Johnny Tran. Everything was professional, NO PRESSURE, and handled with COVID in mind. The time I spent at the dealership was minimized with electronic communications and documents. Quite possibly the second-easiest car deal I ever made. Service & Sales were both great.

A
Review №9

Recently work with Johnny Tran to purchase a vehicle from Essence Alfa Romeo. Great experience, Johnny cut through all the redtape and offered an efficient service. Would definitely recommend working with Johnny. Great communicator and we are very happy with our new vechicle.

Fe
Review №10

I have to say that this has been one of my best experiences purchasing a vehicle. from the start Adam greeted me immediately, and begun making sure to understand what my needs where. He respected my time and promptly gave me the information I was looking for. Adam not only helped me through the process of purchasing the vehicle but had helped me though out the entire anual maintenance reminders and making sure I was aware of any vehicle recalls. That level of in depth customer service doesn’t come from everyone or often so, thank you to Adam for the outstanding customer service and The entire essence family for cultivating a culture of white glove in depth customer experience.

Ha
Review №11

Thought I would try something new and bought my Maserati online - sight unseen. My salesman, Johnny Tran, was awesome. Gave me all of the information that I needed to make the right decision. He made the process seamless and efficient. Will definately deal with him again!

Gr
Review №12

Bought my Alfa from them sight unseen. Johnny made the transaction flawless and as was the car when it was delivered. First class experience.

No
Review №13

This is the 2nd vehicle I have purchased from them and I cant express the professionalism, the patience, and understanding. Johnny Tran had both vehicles ready for me to test drive and was extremely friendly. I will definitely be getting my 3rd from him. Please visit Johnny, I highly recommend him!

No
Review №14

Alfa Romeo helped me purchase my first vehicle! Johnny team and the staff in the loan and sales department were fantastic. Very clean dealership with a great pre-owned car collection. Will be visiting this dealership for years to come!-Greg

Ne
Review №15

Great team. Made buying a car quick and easy.

Cl
Review №16

Had a very nice experience dealing with Johnny Tran on a 2020 Guilia Quadrifoglio. Johnny was accessible and communicative throughout the process and made the transaction smooth and enjoyable. Throughout the purchase I had several questions and Johnny was very informative and just an all around cool guy to work with. Essence made the experience a great one and I look forward to doing future business with them.

Ma
Review №17

The process was, fast, efficient and transparent. Johnny did a great job sharing information and we closed a deal. When I picked up the SUV it took all of an hour and I was driving back home. Thanks!

So
Review №18

We had a wonderful experience working Johnny Tran. In and out in less than hour and half. This is my 2nd vehicle from this dealership - we will be back. Nice work Johnny!

Ma
Review №19

My deal was done 100% over the phone. Smooth process, I dealt with Michael and Johnny. I got a fair number on my trade, and will continue to buy from this store. Thanks Essence Maserati...go see (Michael R. & Johnny T.)

OJ
Review №20

Called in to ask about a BMW 4 series. Trevor answered and was extremely efficient from answering to end. I showed up 30 minutes later, test drove and finished everything within an hour. Thanks Trevor for the efficient process.

An
Review №21

I did a little research on the different Maserati Models. I was disappointed in dealing with different dealerships. Some had low inventory/selection. A friend had just traded his Levante for a top of the line of the same model from Essence Dealership in Hurst, Texas. I gave them a try by first communicating on line. Johnny Tran immediately responded and before I knew it, I purchased my Levante S 2020. I live in Corpus Christi. The transaction went so smooth. I was delivered my beautiful car today. I would definitely purchase from Essence again. Happy customer in CC, TX

Vi
Review №22

Absolute professionalism in dealing with Jonny and Essence Alfa. I bought a great car remotely and every step of the process was handled well with no surprises. Highly recommend dealership and sales person Johnny Tran.

ja
Review №23

As a car guy, Ive owned dozens of cars, many new, a few pre-owned, mostly Mercedes and BMW. My dealership experience with Essence has always been on par with the best of them. Kirk and his team are dedicated to ensuring the best ownership experience.

St
Review №24

Fantastic experience. Johnny was responsive throughout and it was a great streamlined experience.

Mi
Review №25

Thank you Trevor and Essence Alfa Romeo for the amazing car and service provided. Trevor made the process extremely easy and efficient.

Sh
Review №26

Johnny Tran and his team made the experience of buying a car the way it should be. I purchased a great car, at a competitive price, and with great service.

Information
16 Photos
26 Comments
4.2 Rating
  • Address:555 NE Loop 820, Hurst, TX 76053, United States
  • Site:https://www.essencealfaromeo.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 833-201-6386
Categories
  • Car leasing service
  • Auto market
  • Car dealer
  • Car finance and loan company
  • Alfa Romeo dealer
  • Motor vehicle dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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