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Game Guys
4108 Glenbrook Ct, Houston, TX 77087, United States
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Se
Review №1

My cheer bear Pop figure and T-shirt is beautiful great fit and the staff are extremely helpful they take their time and show you around. Hundreds of pop figures.

sh
Review №2

Nothing bad to say about this business at all. Great service always. My kid has an original PS4 and is pretty tough on it. I take it to these guys and they fix it quickly.Erika is the best at the front desk and is always a joy to talk to while in store. The technician, Victor is equally dope and cut me a great deal.I’d definitely recommend them. If you go tell them I sent you.. lol

st
Review №3

I took a Nintendo Switch there today on June 13, 2021. Cool store! My Switch quit charging. They had it up and going again the same day paying the extra $25 to get it back asap. Works perfect again. Worth every penny. Clean store and has some cool FF7 and FF X models on display. Unfortunately they werent for sale. Overall satisfied and will definitely use them for anything else needing repairs in the future. 5 STARS!!!

El
Review №4

Absolutely amazing. Only people that can fix Nintendo switch water damage. Even Nintendo considers that irreparable. Although they are missing some fine print sometimes your repair will go over the base pay it’s never final

av
Review №5

Best game repair center out there. Every other place didn’t even try to fix my system, I looked all over and found them. These guys are as professional as they come, with updates on console. Best customer Service out there!!! I recommend to everybody out there!!

Aa
Review №6

They repaired my X1X in less than 1hr & kept me informed with texts & calls. Price was above average, but worth it. There needs to be a GG north of Houston! Take your gaming console here for repairs.

Dr
Review №7

Awesome staff!!! Friday tournaments are so organized and its really cool. I highly recommend this place.

Ev
Review №8

I drove two hours to Game Guys to get my Xbox repaired and left completely satisfied. Only took about two hours for the repair. They tested my Xbox to be sure it worked and made sure nothing else was wrong. The employee I talked to was knowledgeable and professional. Anytime i need a repair i’ll definitely make the drive to Game Guys.

Hu
Review №9

Took my Switch to get fixed (USB Port) only for it to come back and start over heating while on, Never had my switch heated up in the 3 years I’ve owned it, also price Went from 99$ to 160+ just to get a defective switch…. I’d recommend anyone to just pay the $114 and send it straight to Nintendo to get it fixed.-Update : It’s been heating up since I picked up from the store but either a) risk 100+ more to keep getting it broken or B) send it to the real professionals at Nintendo to get it fixed in one go. I think B is better

Jo
Review №10

I picked up my sons PS4 slim today and notice that the cover was chip on right side and it was lifting. The rep insisted that I was like that when I dropped it off but I know for a fact it wasn’t. So basically I was sent home with a chipped PS4 with a broken clamp that secured the cover after I had paid full price for the repair. && I’d like to add if in fact it was dropped off like that I’m almost certain a note should have been made of the damage prior to accepting the repair. Someone damage my sons PS4 and they didn’t put it in the notes and the rep refused to acknowledge it. Hopefully the problem (not accepting disk) that I took it in for originally is fixed.

Al
Review №11

Great service and treat you amazing.Also they try to get the funko pops you want!!!

Le
Review №12

Was hoping they were good and fast in fixing my switch. Turned it in Sunday (29) last week then received a call yesterday (6) that I should get it by today. Then I call to ask if its ready just to be told in 3-5 business days ... Never again*(whole new console)* but this is what I got back, slow charging and dies fast (pics)NOT WORTH THE MONEY

Ke
Review №13

Went in for a hdmi replacement for my ps4, junior was my tech and he was very professional called me every hour for an update, was fixed the same day. Will be recommending and coming back.

Wg
Review №14

I give four stars just because it took quite a bit of time after the told date but other than that everything was perfect very professional the atmosphere is great nice store

Be
Review №15

Had an issue with our Nintendo switch charging, these guys fixed it and offered to fix the koy cons as well and everything works great! i geeked out a bit in there as well seeing just about everything i love in one spot.

By
Review №16

Store visuals are amazing.Save your money then go and shop

Lo
Review №17

Cool and friendly environment with great customer service

Ca
Review №18

Great work. The kids were back gaming within hours. Highly recommended. 👍

Ja
Review №19

I took my PS3 to repair the USB ports, so I can get old files. Music,Photos,Game Data ETC. Ill be waiting for two weeks and counting... I gave my number and info. Honestly I should have done it myself One STARS poor!! waiting for a PS3 two generations ago non sense. Only to be disappointed with the hope the clerk gave me... I respect you guys and Im talking to all tree of yall😂😂 but Im good. Just throw away my memories.😞😞😞

J
Review №20

Great service, they were recommended by another service provider as only Nintendo repair shop the could repair my son’s Nintendo Switch. They performed the repair, provided warranty and save me to buy another device.Very knowledgeable technicians.Highly recommended...

Ad
Review №21

I took my sons switch for repairs on Xmas eve and got it back the same day. They saved Xmas at my house cause all of his gifts were for his switch. Thanks for the quick service. Highly recommend.

Na
Review №22

I absolutely love this place. I had so much trouble with my PS4 console stopping out of nowhere. Until I took it to Game Guys it had stopped every problem I was having. So much love to them for fixing my console!!

Ch
Review №23

Went to get my ps4 fixed only for it to be returned to me in worse condition! Spent $200 for nothing to be solved and walking away with no help other than “bring it back”.. they also do not give refunds so you are screwed either way. The place is run by teenagers who know nothing about electronics. DO NOT WASTE YOUR TIME OR MONEY!

Sh
Review №24

Had my xbox one repaired there took little over an hour been working great since thanks Game Guys

ry
Review №25

Minimum repair price for a any switch issue is $100 plus parts and tax !!!???? Might as well just sell yours as parts on ebay and buy a new one

Di
Review №26

Geat repair prices!

Mr
Review №27

Very disappointed, I took my elite controller 2 there and they said it’s going to take 1 week to fix, waited a week and they said next weekend it’s going to be ready so I waited.They called me said they can’t fix the paddle and that’s the main reason why I took it there so they can fix my paddle, so they just fixed the bumpers and 1 bumper was already working.They charged me $70 for fixing a bumper and I brought it back home, hasn’t been a week and the left bumper is not working.So I pretty much wasted $70 for nothing.

Be
Review №28

Always great customer service

Om
Review №29

Outstanding customer service, the wizards of Nintendo Switch repairs!!!

Yv
Review №30

Game guys is cool, but some of the pops are over priced.

no
Review №31

This place is a horrible they fix simple stuff for 300 they scam they move they are horrible those kids who run it cant even handle the shop the location in almida is a horror they buy cheap china stuff and sell really high

St
Review №32

I took my Xbox One here due to a video issue. I was referred here by Best Buy since I was outside of my warranty. They informed me the issue was with the motherboard and let me know the repair would be completed in a couple of days. Dropped it off on a Friday close to closing time and picked it up on Monday working good as new. Quick and professional service with a 30 day warranty.

Tr
Review №33

Very friend guy, and neat inventory, lots of rare funkos!

Gh
Review №34

Worst place ever they take the parts out of your original consoles and replace it with cheap Chinese ones a guy with glasses is all ways talking bad about the customer

Co
Review №35

They repaired my Nintendo switch SD card reader in under 20 minutes for a flat rate, Martin was knowledgeable and helpful. Im always coming here for console repair and referring my people as well!

Mi
Review №36

I brought my arcade game here. The first time. They ended up chagning out the monitor. It took at least two weeks. Maybe two months later I had to bring it in agai . This time the changed the mother board. Each time I wanted to talk them about my game I had to try and find someone to tell me about it. They never called me to tell about it. They had it for maybe a month that time. It is currently not working . Oh and they sent me the key and the mail and they put it in a regular envelope, and guess what the key fell out!! Do they had to then charge me more money to put new locks on it!!! It would be better off if you just throw whatever you have in the trash . Ill post pics of some wires that they just taped together instead of using crimps.

Pa
Review №37

Had a Nintendo Switch that would not charge and the Game Guys repaired it. It was the basic $99 repair fee and they charged $35 for replacing a couple of bad charging chips. Works fine now. Good job Guys.

le
Review №38

Professional, quick, reliable and affordable. I highly recommend

M
Review №39

Good service and a reasonable price!

ve
Review №40

Great fast service!!!Definitely recommend!!

gi
Review №41

Great place to hang out with buddys!! 🎮

Ux
Review №42

Walked in and they fixed it in a hour good job !!

Ma
Review №43

I brought my switch in because the SD card reader stopped working and they replaced it and had it working in ten mins! Super fast, knowledgeable and great atmosphere. :) definitely coming back

kh
Review №44

It is a great place, there are so many things you can do. They have old arcades, old comics, and they can even fix your old or new systems. The people there also are very cool to talk to about what they have and do, especially when they have something you like.

Da
Review №45

Man I’ve had such a bad day since I bought this PS4 pro from a third party and it didn’t work! Came here and didn’t expect much, but man was I wrong! They fixed it no problem and super fast! Highly recommend to everyone looking to fix there console!

Ye
Review №46

Took my sons switch to Game Guys to fix a Nintendo Switchs broken screen and controller and they got it fixed in one day. Definitely recommend.

T
Review №47

Game Guys fixed my switch Joy Con drift quickly. I am so glad I know about this place for repairs.

Ju
Review №48

Good people and will help you on any game systems

Dy
Review №49

Had my xbox one x fixed in 2 hours. Highly recommend.

Ap
Review №50

Very helpful and the system is working great now 👍

ew
Review №51

They fixed my xbox and had good services.plus they had cute plushies and such.

De
Review №52

I cant wait to the party area open upBest place to hold a birthday

Ju
Review №53

These guys fix my kids Nintendo Switch ASAP at a very reasonable price. Thanks guys

An
Review №54

I highly recommend Gamer Guys for console repairs.They repaired a broken disc drive on my PS4.Friendly staff, reasonable price, and fast service.Thank you Gamer Guys!!!

Fe
Review №55

Very good service, they repaired my nintendo switch which I had taken to a cell phone workshop and they could not fix it, instead game guys fixed it on the same day, they contacted me to inform me of all the damages that my console had They are true experts in video game consoles, very professional and with a lot of experience.

un
Review №56

We got to the outside of the place with little expectations by the outside. As there is little to no parking lot. Inside however it was well organized. Still being our first time there we were confused over some ways arcade machines were played.still the upstair area is more impressive but is lacking on some type of explanation like controller loans to play some of the systems. Will recommend playing here if you live near but after living past 10 miles is not worth it.

Er
Review №57

Took a Ps4 to get fix, they advise me it would be ready same day service just will take an hour for the process and after leaving the building I receive a call after 15 mins have pass THE ITEM IS READY for Pick-Up! Great Customer Service and will recommend to friends/family 👍

Ne
Review №58

Great work!!! Kept me updated with the issues on the device and prices so no surprise at the end. Great customer service.

Vi
Review №59

This place is such wonderful i like to thank them so much for fixing my son game

Si
Review №60

Very honest people. They fixed my guitar hero controller when I had a strumming problem and ever since now, I haven’t had a problem with the controller. Definitely coming back to get more stuff fix from them.

De
Review №61

The guys was very professional and explain each problem with my game.

Ro
Review №62

I Dont live in Houston, my husband and I stoped yesturday to check them out and discover several Goodies 🙌 We found awesome stickers as well and Great WEEB merch ❣️ They Skinny tall Mexican guy (sorry idk your name 😅) was really patience with us and gave us a good discount since we bought so many ✨ Will Definitely return✨ ⭐⭐⭐⭐⭐ Will Recommend 🙌

Vi
Review №63

Great place! Had 2 parties there. They are very knowledgeable. Definitely would recommend.

Ke
Review №64

I have a original Xbox one and it comes on and powers right back off. I have bought several power cords and it still doesn’t work are you able to fix?

Br
Review №65

Ruben at game guys did an awesome job fixing my sons Nintendo Switch. They also have great customer service!!!!

ma
Review №66

They fixed my playstation the same day

Sa
Review №67

Games guys are the best if anything happen to your game take it there

Ro
Review №68

Nice cool place! A whole vibe as soon as you walk in. Id refer this place to anybody

Be
Review №69

Helpful guys

So
Review №70

Came all the way from conroe to get my sister switch fixed he got it working on the spot for a good price no waiting and no complaints on my end will return if ever needed I highly recommend shopping here for repairs

Er
Review №71

Very helpful and good fast service n nice store as well

Er
Review №72

They fix my xbox

We
Review №73

Ive used game guys repair services for both my Xbox and PlayStation and the service I have got has been top-notch for both consoles. They have skilled and knowledgeable technicians that were able to diagnose and price my repairs over the phone I highly recommend.

Jo
Review №74

Fast same day service for extra but worth it

An
Review №75

Amazing place! My kids and I love it! We will definitely be coming back and the unlimited game play is so refreshing for only one low cost.

Vi
Review №76

My Xbox 1 x was not working...called xbox support and they wanted me to send my xbox in and charged 250..took my 1 x to game guys and they had it fixed in the same day for 189...so glad game guys were around.. i was on my fixed xbox one x that same night...

Vi
Review №77

I brought my switch to get fix I have done a soda spill (soack) and they were able to fixed. And on time matters.THANKS very much.

Jo
Review №78

Paid for same day service for repairs on an Xbox One. Had it ready within a few hours and havent had a problem with the console since. Great work.

As
Review №79

I honestly dont understand what other people are complaining about, they dis a good job with my repair and with a moderate fee.. I would recommend them and bring anything else i break.

Ma
Review №80

Yoooo I’ve Been Having This Issue Where My Son’s Controller Wouldn’t Connect To His Console Like I Literally Tried Everything From Resetting To Bluetooth Connection Etc Even Tried YouTube Videos NOTHING Worked! I Decided To Come In (Previous Customer) & JR Fixed My Week Long Problem In “2 SECONDS” When I Say Jaw Dropping Results Lol I Still Can’t Believe It. Come On Down To Game Guy’s For All Your Console Hiccups #ThanksAgainMan

Ga
Review №81

Picked up a 1st gen Sega CD attachment that wouldnt power up from a retro game shop in Cypress, brought the system to game guys to see if it was salvageable. Ruben and his entire staff were very knowledgeable and friendly with the entire experience. The only virtue they asked of me was my patience, as they have a lot of moving parts with their business. But I couldnt be happier to get this piece of gaming history restored and the finished product. They will most definitely get repeat business with me.

Br
Review №82

My daughters ds game system was repaired by these guys. They did a great job. Loved the place. We got collectible items as well.

je
Review №83

Great guys all around kept it real with me about how the other guys messed my system but reassured me that it could be fixed im anxious to get my system back and start playing again!!!!!

Ca
Review №84

I did visit Game guys they did a great job on my Xbox One S They had repaired it for me it had water damage my nephew poured a whole cup of lemonade on it and they brought it back to life it was completely dead got much respect for these people they do great work

Ja
Review №85

We had booked a party last year and we are so happy with the outcome that we decided to stop by again this year. We are not a fan of video games but we sure did have a good time with the kids. There are a lot of nice people that helped us and we also have to give points for the art. Very nice place overall.

ro
Review №86

Games guys... you right. I appreciate the professionalism you showed and made me really think. So i eat my words ( it doesnt taste good) and peave my review like this no matter what. I will spread the word about you guys and hopefully you guys go back to 12pm when u get more busy.

An
Review №87

I like this place. They plenty of games to play, and even some older systems as well. No quarters needed, just pay once up front, and enjoy. Id give it five stars, but my kids, 4 and 6 years old, think the music is too loud, so maybe a kids day would make this even better. More lighting and less music volume for their little ears.:)Thanks for having an arcade in Houston guys :)

Br
Review №88

Went here for the first time tonight with my husband and we had a blast! The staff was so friendly and they had so many different games to choose from. Dont forget to check out the upstairs too! Definitely coming back!

Ry
Review №89

This place isnt exactly what I expected, but it was still fun. I cant speak for their repair services since I just came here for the arcade. They have two floors with all kinds of consoles and computers out. The first floor is mainly different arcade games, they even have an entire room with a projector dedicated to Rock Band or whatever that other guitar hero type game is called. There werent as many arcade games as I thought there was going to be, and I wouldnt even consider this place an arcade, but I dont think its even trying to be. The $10 each price (if you go with two people) is pretty reasonable so if you want to lose a few hours playing games with a friends, this place isnt terrible. They have VR as well but that will cost you extra, something like $15 for thirty minutes.

El
Review №90

Best local and repair business. I came here with my family we had lots of fun especially the rock band room. Very neat and friendly staff. I recommend to come to this place.

Ma
Review №91

The man at the front was super sweet and very helpful! He showed us around the game room and explained everything there was to know. The reason it wasnt 5 stars is because it is a little pricey for repairs, but hey, they got our ps4 out of there in 3 days so Im not complaining too much. Great place for the family to hang out at and friends to get together.

Ch
Review №92

I love it here, I come a lot, main issue is that cs source isnt installed so gmod is very unpleasant in most servers.

Th
Review №93

Thank you guys for fixing both laptops. Yall are Awesome.

Ro
Review №94

Great place! First time ever going to a gaming center, and this one was amazing. Great employees, great setups, and great environment overall!Would definitely come back, and i highly recommend people to check this place out.

Ad
Review №95

Rented out the place and hosted a bachelor party here. With 7 relatively nerdy guys in their late twenties, there was more than enough to do/play for 6 hours. The staff was accommodating and we were given freedom to host party as wanted, which was the best part. Everyone had a good time - would recommend to others.

ni
Review №96

I loved the place. Everything was perfect and they had endless games. The only thing is there was no food. But awesome nonetheless.

C.
Review №97

Cool place to bring your gamer friends. All day pass lets you leave to grab food then come back.

He
Review №98

Great staff and fair pricing

Sh
Review №99

They were efficient and helped fix my baby game system in time for his birthday.

Ve
Review №100

Very Fun Good place to kill time with some friends I had no trouble at all seems like I probably will be coming maybe every week

Information
100 Photos
100 Comments
4.2 Rating
  • Address:4108 Glenbrook Ct, Houston, TX 77087, United States
  • Site:http://www.game-guys.com/
  • Phone:+1 832-413-2349
Categories
  • Electronics repair shop
  • Children's party service
  • Computer service
  • Event venue
  • Game store
  • Party store
  • Television repair service
  • Video game store
Working hours
  • Monday:12–7pm
  • Tuesday:12–7pm
  • Wednesday:12–7pm
  • Thursday:12–7pm
  • Friday:12–7pm
  • Saturday:12–7pm
  • Sunday:12–6pm
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